We chose this cruise for Havana, Antarctic and Iguazu falls. Havana was scheduled as an evening in port followed by a full day. It was cancelled at the last minute and a half day in Nassau substituted. Not a like for like change. The tendered port of Ushuaia was a shambles, overcrowded and long queues for tenders in torrential rain. Iguazu falls was cancelled at the airport in Rio due to technical ...
We are seasoned cruisers and have been on 30 plus cruises over the past 15 -20 years, however this was our first experience of Fred Olsen. This is the only time I have felt the need, or rather obligation to go into print to warn others.
We fancied a Christmas market cruise and had previously done the Rhine/Danube etc and loved it so fancied going further afield. Olsen cruises advertised this ...
I really don't know where to begin! Firstly, we specifically booked a cabin with bath. Our cabin was changed 5 weeks before departure and then 5 days before departure - to a cabin with no bath and very little wardrobe space for three travellers on a 19 night cruise! (We spoke with various other travellers who reported leaking showers, wet carpets, cabin windows leaking and even balcony doors being ...
Restaurant and staff in outside bar are offish and service for drinks slow
Restaurant staff. You catch their eye and they immediately walk away Yet rush you when eating to Move you on as quickly as they can
Food
School dinners from the 50’s only worse
We are in Orkney and Shetlands the ultimate fishing area in U K yet a huge bowl of crab sticks on buffet
Kipper for breakfast. ...
My wife and I recently took our first cruise. We travelled on Deck 5 in an outer, windowed cabin, on Fred Olsen's Balmoral to the North German ports of Bremen, Hamburg and Kiel dep Newcastle 19 November. To say it was grossly disappointing would be to ignore the few highlights, but even they are too few to persuade us to repeat the experience.
The worst aspect was the selfish and uncouth ...
For a winter break but never again.
Four days in I contracted noro virus. Medical centre nurse attended and told me not to consume alcohol. No time scale given. However after being released from 21 hours isolation following last symptom I had not recovered enough to even think about consuming alcohol.
A male passenger soiled himself on deck 7 in a public area and staff rushed to clear up ...
Chose cruise as had been on the two previous Christmas cruise. This year 2017 lacked any atmosphere. Everything had been cut back, no sailaways. No chefs parade. Felt cheated. Very poor. Awful. Seats in the Observatory lounge. Whoever chose them obviously has not tried sitting in them to read. They are hard and uncomfortable. Look nice but that is all. Then the flu bug hit us it was like being in ...
This was without doubt the worst "Holiday" I have ever had - sadly it was my first cruise.
We were kept hanging about at Southampton until 4pm (no reason of the delay given).
Straight to Cabin and to use the Loo - NOT WORKING!
This was just the very start of all the problems this "CRUISE SHIP" was having...
Lifts were out of order or being used by workmen and all their Clobber. Walk ...
I had the misfortune to sail to the Caribbean on Braemar just before Christmas. The ship had been in dry dock and was clearly not fit for guests.
There were constant problems with the water and sanitary systems, both swimming pools and the jacuzzis weren't working, the TV system was out of order etc. Workmen were on deck every day painting, tiling and using strong smelling solvents so when we ...
Been on a couple of Fred Olsen cruises before on the Balmoral & was expecting the same kind of treatment ,sadly I couldn't have been more wrong !. the ship looked shabby & dated .The ship is not disabled friendly . there are only two sets of lifts which are small & you have to walk down very long corridors to get to cabins which are cramped and not well fitted. There were only two smoking ...