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23 Fred. Olsen Entertainment Cruise Reviews

We chose the cruise for the Christmas Markets in Europe. The Balmoral crew had made a splendid effort to make the ship festive. Lovely decorations throughout.There were beautifully made gingerbread houses in some spots on the ship. A ... Read More
We chose the cruise for the Christmas Markets in Europe. The Balmoral crew had made a splendid effort to make the ship festive. Lovely decorations throughout.There were beautifully made gingerbread houses in some spots on the ship. A lovely festive dinner and very good entertainers and speakers. Enjoyed the orchestra, piano player, string quartet and guitarist, talks and quizzes. Formal nights with lovely food but good food throughout the trip. Lots of work goes on to make a voyage successful, but the crew including those we don't see are very discreet. Because of being December with unpredictable weather and fog the itinerary had to be altered but as we had been to Germany and Denmark on another Fred Olsen cruise we had been fortunate to see the Rivers and Kiel Canal in good weather ad daylight. Others may have been disappointed, but it is winter. The Christmas markets were amazing. The Tivoli Gardens at Christmas with 'snow' looked wonderful. The shopping streets in Copenhagen were full of people and lights. A lovely experience. Hamburg had a Father Christmas flying overhead on zip wires at the Christmas market. There were sprinkles of snow. Bremen is a lovely town, our third visit. Read Less
Sail Date December 2018
This was our very first Cruise I have to say from start to finish it was excellent, We arrived at the port where our bags were taken from us and never saw them till we got to our cabin. we checked in and with in 10 mins we were through ... Read More
This was our very first Cruise I have to say from start to finish it was excellent, We arrived at the port where our bags were taken from us and never saw them till we got to our cabin. we checked in and with in 10 mins we were through security and on the ship.we were on deck 8 Superior inside cabin and we were very happy with it. The food at all meal times were excellent, we chose to have our evening meals in the Avon Restaurant and the staff were first class. There is plenty to do on board if you don't want to get off at any of the ports. We mainly had our drinks in the Marquee Bar on the top deck very friendly and customer focused. Entertainment was also good, a great holiday which I would recommend to anyone the scenery was amazing weather was mixed apart from one day when it never stopped raining. We did the Funicular ourselves it cost £5 each to go up as we walked back down which I would recommend if your able. We then went to find the Ice Bar which cost us £19 each it was good fun and worth going in. We bought the tickets for the Flam Railway off Fred Olsen and I would advise to do this as your seats are reserved for you and well worth doing. All of the Ports that we stopped at were expensive to buy anything but really worth looking round the shops, you can do your own thing plenty to see and do. Read Less
Sail Date August 2018
Wonderful holiday. Small ship compared to some but lovely. Spotlessly clean. Food amazing and Norway is just fantastic. The service for drinks and at dinner was slow and that's only criticism. I particularly enjoyed the ballroom ... Read More
Wonderful holiday. Small ship compared to some but lovely. Spotlessly clean. Food amazing and Norway is just fantastic. The service for drinks and at dinner was slow and that's only criticism. I particularly enjoyed the ballroom dancing and attended a ballroom class. Unfortunately missed one due to illness. Nigel in particular was so kind, professional and patient. Some of the roads when out on tours are scary but so glad I did them. Have never seen such beautiful scenery. I was amazed how many older people with walking problems were on this cruise as soon of the gangways were tricky. It's not all older people as we were told but to be fair there were a few. Weather was great. My favourite place was Olden. Entertainment was good. The crew did a show at short notice as one of entertainment team had been injured. It was so good they got a standing ovation. Read Less
Sail Date July 2018
Small ship. Less 1000 passengers. Very well recommended. Cabin 7016 excellent, comfortable spotlessly clean. Lovely stewerdess. Dining, first class service, food hot, good selection, staff and service excellent. Entertainment brilliant and ... Read More
Small ship. Less 1000 passengers. Very well recommended. Cabin 7016 excellent, comfortable spotlessly clean. Lovely stewerdess. Dining, first class service, food hot, good selection, staff and service excellent. Entertainment brilliant and very professional. Bars, lounge's, library again very efficient excellent service. Ship generally is very comfortable softly furnished with very little glitz. We never queued once either embarkation, disembarkation, dinning rooms etc.in all Fred Olsen Bramar is an excellent comfortable cruise ship. A real pleasure to sail on her and will Do again along with the other three ships. One comment is the cruise is really for 50 plus as the amenities are not so extensive as on the large glitzy ships. Well done Fred Olsen staff and crews.The smaller ships allow access to ports and places that the larger ships cannot access. We would recommend cruising on this comfortable ship and hope when we cruise on the other three it will be equally enjoyable Read Less
Sail Date March 2018
Plenty to do on the Black Watch, throughout the day and plenty excursions to enjoy when in port whether you choose to do it yourself or through one of the organised activities. The ship was very clean considering her age and constant ... Read More
Plenty to do on the Black Watch, throughout the day and plenty excursions to enjoy when in port whether you choose to do it yourself or through one of the organised activities. The ship was very clean considering her age and constant maintenance takes place to ensure this. Our cabin 8005 with balcony was adequate for our week's holiday and it was cleaned and maintained daily by our wonderful young lady who looked after us for that week. Dining was excellent, we requested first sitting and had a table for two, although we were in close proximity of 4 other people whom we struck up good conversation with. The waiters could not do enough to please you, along with bar staff in all the bars. Evening show was well presented and varied with some talented artists. Although there were a high percentage of elderly people on board that did not make the experience less enjoyable, in fact it was nice to see older people enjoying themselves. Trip was so good, we booked for another one next year to the fjords and the port being 5 minutes from our door. Couldn't ask for more. Read Less
Sail Date September 2017
Yet another superb cruise – our 7th so far. This was the second time with Fred and Black Watch for my wife and I and we chose this cruise for the ports of call and the fact it departed from a local port. The only slight drawback was that ... Read More
Yet another superb cruise – our 7th so far. This was the second time with Fred and Black Watch for my wife and I and we chose this cruise for the ports of call and the fact it departed from a local port. The only slight drawback was that this cruise seemed to attract much older clientele than previous cruises we’ve been on so there weren’t too many folk our age or younger (we’re early 50s). Sadly we didn’t make Mull (Tobermory) due to weather and anchoring issues but we disembarked at all the other ports and did a variety of walks under our own steam. The Fred Olsen excursions are a bit pricey and we instead used the Walkhighlands website to plan trips. Everything lived up to (or exceeded) expectations so it’s probably best to call out the highlights. 1. Food – everything was top quality and the service invariably good. We had requested a table for two but ended up sharing with a tee-total couple in their 80s. We feared this might not be a good match but ended up having a great laugh with them. 2. Lido Lounge – located aft on Deck 7 it’s the place to go if you want to party a bit on board. You need to seek it out as it’s hidden away. Lovely staff in here and great music too. A special mention for The Secret (Jane and Andrew) who are not only extremely talented musicians but also really nice people. They would take time to stop for a chat and a laugh if you met them on-board or in port. 3. Entertainment – the Show Team performed a number of times over the course of the week and each show just seemed to get better and better. The other evening entertainment (Gerry Graham/Leo Shavers) was decent too. 4. Ports of call – a friendly welcome in all ports and I personally loved them all. Lerwick possibly my favourite and a visit to the museum highly recommended. Loved being back on the (refurbished) Black Watch and we will certainly consider further cruises with Fred. Olsen in future. Read Less
Sail Date September 2017
Chose this as we had a special anniversary & wanted to try something new. At first we were a bit wary as there is an age demographic in Cruiseville! Actually a pretty good mix & what the hell we were on holiday. We loved ... Read More
Chose this as we had a special anniversary & wanted to try something new. At first we were a bit wary as there is an age demographic in Cruiseville! Actually a pretty good mix & what the hell we were on holiday. We loved everything about it, great food, entertainment was fun and very professional. OK no Adel but they gave us everything & made the trip! Norway spectacular. Service & staff really attentive & helpful. We went "steerage" after all we went for the sights not the room. Absolutely fine, clean & compact, everything we needed. Spent the savings on having fun! Paid our tips in advance & took full advantage of the "drinking package" a wonderful way to "empty ones head" Beats flying any day. Boarding & disembarking were the easiest things, relaxed Chilled. Looking forward to Cruising with Fred again in 2018 The only shame was our Fishing trip was cancelled. Read Less
Sail Date September 2017
we chose this cruise for its interesting itenary and size of ship...and the fact that one didn't need to fly to join her...as we booked late we selected an anchor package which suited our budget well... the staff cabin activities and ... Read More
we chose this cruise for its interesting itenary and size of ship...and the fact that one didn't need to fly to join her...as we booked late we selected an anchor package which suited our budget well... the staff cabin activities and adventures we had were great ..We particularly loved seeing the ice hotel, and having a great ride in Tromso with the beautiful huskies, cuddling the 6 week old husky pups and having the chance to interact with the dogs who were well looked after fun exuberant and cheeky. at the wilderness centre... although the weather was very wet and stormy much of the time, it didn't detract from the many adventures we had on and off the ship... the fellow passengers were amiable enthusiastic and a joy to spend time with. We particularly enjoyed our daily game of whist when on sea days.. ..thank you to all .who contributed to give us such a great time and adventure. This was our first time on Fred Olsen....and look forward to coming back again one day.... Read Less
Sail Date January 2017
Recently cruised from Rosyth to France, Sapin and Portugal. I found the whole thing to be the best holiday I ever had. ALL the staff greeted you with a genuine smile unlike some airline staff who put on a "painted" smile. More ... Read More
Recently cruised from Rosyth to France, Sapin and Portugal. I found the whole thing to be the best holiday I ever had. ALL the staff greeted you with a genuine smile unlike some airline staff who put on a "painted" smile. More importantly you were called by your name so you felt more of a person rather than just being a number. Houskeeping staff attended to the cabin twice a day and the waiting staff were efficient and could not do enough for you. The entertainment was top class and there was plenty organised activities throughout the day. Yes, the Black Watch may be an older ship compared to the mammoth ships sailing today, but this just added to the friendliness amongst the crew and passengers. I have booked with the Black Watch for 2018 and intend to do so for as long as I can. Long may the Black Watch continue to sail the seas from Rosyth! Read Less
Sail Date September 2016
The cruise was excellent for the food, entertainment, staff, and cabins. But the quality of the AI drinks package was poor. The brands of the drinks were hidden so couldn’t see the bottles but saw the whisky le Valletta never heard of. ... Read More
The cruise was excellent for the food, entertainment, staff, and cabins. But the quality of the AI drinks package was poor. The brands of the drinks were hidden so couldn’t see the bottles but saw the whisky le Valletta never heard of. Ginger ale tasteless out of a cheap plastic bottle. Would not pay for AI again as it would have been cheaper to go on the cruise and buy a few quality brand drinks. Too much ice in them too even when asked for no ice. Shame on fred olsen. The rest of the cruise was very good. The food was excellent in the dining room and the Palms restaurant. The shows were excellent but poor layout of seating. The pools and jacuzzi were nice and warm and plenty of sun beds. Most of staff were very pleasant and polite and helpful. The captain and officers were very friendly. Read Less
Sail Date March 2019
The ship was great the embarkation was good and the disembarkation was a very smooth operation and crew could not do enough for us. I could not fault the quality or quantity of food on board and the entertainment was really good. There was ... Read More
The ship was great the embarkation was good and the disembarkation was a very smooth operation and crew could not do enough for us. I could not fault the quality or quantity of food on board and the entertainment was really good. There was also a well equipped gym and many treatment rooms. There was plenty of information in the cabin and the Daily Times news letter was very helpful. The Cabin was clean and comfortable with more than enough storage for the two of us the. Great cruise only let down by what I would call the incompetence of the shore tour people, it seems the lack of communication between ship and shore made us nearly miss the transfer bus to the helicopter flight (it was driving off as we got to the gate) and at £250 each for my nephew and myself would have been very disappointing to say the least. Read Less
Sail Date July 2018
This is our second cruise with Fred Olsen Cruises, we have been on five different cruise lines, and would say they are all pretty good. We like Fred because it probably has the the most friendly crew, smaller ship catering mainly for a ... Read More
This is our second cruise with Fred Olsen Cruises, we have been on five different cruise lines, and would say they are all pretty good. We like Fred because it probably has the the most friendly crew, smaller ship catering mainly for a British passenger, entertainment was excellent in the Neptune show theatre, a little disappointed with the bar entertainment, although they were generally alright, we felt they could be more entertaining and involve the audience more. Bars were very pleasant, we also loved the fact that there are quiet areas on the ship, unlike some of the other lines where music would be playing everywhere. Crew is particularly friendly and efficient and help to make Fred cruise so good. We had to ask for a change of cabin because our first cabin on deck four was very noisy, no problem, within a couple of hours they moved us to deck five, great, they even sent a member of the crew to help. Food in general is very good, if not excellent most of the time, waiters very pleasant and efficient , you can enjoy a bit of banter with them. We did have on this occasion a couple of dishes that were not up to Fred’s standard, mash potato was lumpy and a braised lamb and also a braised beef dish a little tough, maybe just need more time in the oven. Don’t get me wrong the food is generally of a very good standard, just wanted to mention the fact. Cabin was of a decent size, particularly enjoy have tea and coffee making facilities in the cabin. Big plus for us was the ship was leaving from our local port, so we can be in our cabin within an hour of leaving home, no flights to bother with. We will definitely be cruising with Fred again. Passenger age group would be fifty plus, although there was some younger people on board, not many children. Because of the smaller ship you can enjoy some ports of call unlike the larger ships. Read Less
Sail Date April 2018
we were intending to visit Spain this month and when this last minute fly cruise to Spain and Portugal came up we jumped at it. I was a little nervous as Fred. Olsen has a bit of a fuddy duddy image and some reviewers have been positively ... Read More
we were intending to visit Spain this month and when this last minute fly cruise to Spain and Portugal came up we jumped at it. I was a little nervous as Fred. Olsen has a bit of a fuddy duddy image and some reviewers have been positively unkind about the older cruisers it attracts. Its true the clientele are mostly middle aged to senior but they were the sprightly kind, who scrub up well and a pleasant, active bunch. There were some smart people on board. After my experience on Brittania last year the complete absence of children was welcome. There wasn't anyone who was too elderly and/or infirm to enjoy the cruise on the ship. We had dreadful weather and were unable to visit 2 of the scheduled ports which was unfortunate but not Fred. Olsens' fault. The Captain explained the situation very clearly during the first Cocktail Party and the ship handled the rough seas well. Boudicca is a smallish ship and its very easy to orientate yourself. It is not glamorous but is extremely comfortable, pleasant and well kept. Cleanliness is an absolute priority and the anti-norovirus procedures are stringent - they do everything they possibly can to prevent an outbreak. The food was outstanding, we had some delicious meals, roast duck, filet mignon, steak bernaise, dover sole and some excellent puddings, including crepe suzette and creme brulee. Drink prices are about the same as in a good pub or restaurant on shore and hairdressing, beauty treatments etc are not expensive. I enjoyed the 2 cocktail parties - the Captain was very entertaining in his dry way and we all felt he was a consummate professional. The ship was pleasantly warm inside. The swimming pool and jacuzzis on deck are kept well heated and people were using them even in the chillier weather. The gym is well equipped with great views as it is right at the top. There were talks, crafting, bridge and dancing lessons to keep you occupied. The dance hosts were very pleasant, mostly a bit older and genuinely interested in helping anyone who wanted to learn a dance or improve their skills. I thought the live music onboard was good and the shows were excellent, songs from the current musicals in London etc. and well known, lively favourites. There is a late night buffet and dance scene later on for those interested - didn't experience it but saw the ice sculptures etc. being wheeled up on the last night. We really enjoyed our holiday and are Fred. Olsen converts. Read Less
Sail Date March 2018
We chose this cruise as a stress less way of crossing to Barbados for a family gathering. The cabin (except it’s location) was excellent, food amazing, good entertainment. The distances from the ship to port gates nearly finished ... Read More
We chose this cruise as a stress less way of crossing to Barbados for a family gathering. The cabin (except it’s location) was excellent, food amazing, good entertainment. The distances from the ship to port gates nearly finished us off, no shuttles of any kind for poor walkers. Our cabin was mid-ships as far away from elevator as possible even though I had repeatedly asked for easy access. It was very shady being completely overhung by the top deck , a suite with sunbeds but with absolutely no sun! We did however have a full blown medical emergency which was very efficiently dealt with and at reasonable cost ,we also thought that the wine was very reasonably priced. We would go again in a flash but NEVER to an unknown cabin number ad would hope that some sort of shuttle service at the ports would be organised. How do Saga manage this situation? Read Less
Sail Date December 2017
My husband and I are in our late 50's and early 60's and had reservations about going on a Cruise that we had been informed consisted mainly of older clientele, however we thoroughly enjoyed ourselves and have booked again for ... Read More
My husband and I are in our late 50's and early 60's and had reservations about going on a Cruise that we had been informed consisted mainly of older clientele, however we thoroughly enjoyed ourselves and have booked again for 2018. Embarkation and luggage handling was speedy and faultless and our luggage arrived at our Cabin only minutes after we embarked. The Cabin was as described, spacious, spotless and with air conditioning and Tea and coffee facilities provided. We were pre booked onto the early Dining sitting at 6pm but could chose to go to the open Buffet restaurant if we preferred. The food was always plentiful, excellent choice and served hot, nothing was too much trouble. The evening entertainment was outstanding. We have been to many London West End Shows but the quality of the Singing and dancing whilst on board the Balmoral far surpassed some of the West End Shows we have seen. The variety of the Shows was excellent and we managed to see 3 full shows whilst on board for the 8 nights. The Shows were performed twice nightly and we enjoyed the shows so much that we watched both performances. The Show Team consisted of 10 performers, 3 main female dancers, 3 main male dancers, 2 female singers and 2 male singers. Their performances and professionalism at all times were faultless and they were all outstanding and worked so hard and well together as a team, they were a pleasure to watch. I don't think people realise how much time and energy is spent rehearsing in order produce such amazing quality shows.My only criticism would be that the 2nd Show was very late in the evening which I think restricted people coming to watch, however this did not put us off watching both shows. We thought that the entertainment during the sea days could have been a little more varied and was geared towards the older generation with Bingo and "Dolphin "racing, however the Quiz sessions were very good, but further variety would have been more interesting. The Service by everyone on board was excellent. We did not book any Tours but due to the close proximity of the places we visited, it was easy to make our own itinerary. In summary we thoroughly enjoyed our Cruise and if we had to chose one outstanding thing it would have been the excellent quality of the dancing and singing from the Balmoral team, with such amazing choreography and costume design. Finally disembarkation was also very quick and well organised. We have booked again in 2018 for another Cruise on board the Balmoral. Read Less
Sail Date November 2017
On Saturday 30th April my partner and I travelled with Fred Olsen on Balmoral to Norway. My partner and I are in our early 20's, so much younger than most travellers. We found that the design of Balmoral was quite dated and feel that ... Read More
On Saturday 30th April my partner and I travelled with Fred Olsen on Balmoral to Norway. My partner and I are in our early 20's, so much younger than most travellers. We found that the design of Balmoral was quite dated and feel that it could do with a make-over, new carpets, chairs etc. but no problems with the facilities so we couldn't complain. We arrived at Dover at 12pm (the times given were between 12pm and 2pm) and check in was smooth and fast. We did have to wait until 2pm before they started embarkation which was a bit of a pain as we expected to get straight on as I did in my previous cruise with Cruise and Maritime Voyages. Once we were invited to the ship we were directed straight to our room where our luggage was waiting for us outside - very fast service. We asked for a table of 2 in the restaurant as we were hoping for a romantic holiday together as it was our first, and we were given this! We were in the main (Ballindalloch) restaurant which was very spacious and waiters were great. With dinner you are given a choice of wine, beer or water, but no choice for soft drinks. As we had paid for the all inclusive package and expected to have soft drinks available to us with our dinner, as advertised, but when we asked we were informed that we would have to pay for our soft drinks. Aside from this there was a lot of variety of food available and waiters were very fast in taking orders, and serving food. Very nice people. The drinks... As mentioned above we had paid for all inclusive when we booked with Fred Olsen. With the all inclusive you are offered a variety of house wines and spirits, and selected beers and ciders. Cocktails are NOT included in the AI which I feel should have been. The cocktail selection was not great either. Having the AI package you receive a 50% discount on cocktails and branded drinks, which is better than nothing and understandable with branded alcohol. Tea and coffee are only available from the restaurants and if you wish to have them from the bar you are asked to pay which is not acceptable. There were no self service machines either so you couldn't go and help yourself when you want one. The waiters serve you tea and coffee after your meals but there is no selection of tea or coffee, you just get what you are given. The entertainment and Activities provided on board was phenomenal. Fantastic staff and incredible shows every night to end the day on a good note. The Balmoral Show Company, who were new to the cruise were amazing and had incredible voices, Barnaby (the ship comedian) was very funny and Matt Cairnes (another vocalist) was fab too. 4th Dimension, who played in the Lido Lounge every night, were great and always got the crowd up dancing of an evening. The waiter service in the bars was good, fast service and always quick to take orders. We waited a max of 20 minutes but was understandable as the Lounge was very busy during the show. The Excursions provided at the Port of Calls were great. In Bergen we went to the Fløibanen funicular which was a great day out, in Olden we visited the Briksdal Glacier on Nordfjord which was beautiful and in Flam we travelled on the Flam Railway which was a little bit disappointing at this time of year. Overall, we had a fantastic cruise with Fred Olsen and would recommend travelling on Balmoral. Read Less
Sail Date April 2017
Changed cabin after 1st night due to vibration and noise (deck 4) Changed ports of call due to bad weather, visited Santander instead of Sans Sebastian informed quicly and given the chance to book on new tours. New cabin great, both ... Read More
Changed cabin after 1st night due to vibration and noise (deck 4) Changed ports of call due to bad weather, visited Santander instead of Sans Sebastian informed quicly and given the chance to book on new tours. New cabin great, both cabins really clean; reception staff very helpful. Excellent staff and wonderful crew, good food; buffet kept open for us when the coach was late back from tour. Booked again for October 16 but on deck 6 this time Good value for money, shops on board needed to be better, shows were as expected. Welsh male choir on board very entertaining. Great visit to Bilbao very informative tour guide needed more time. In france stopped at La Rochelle and visited Courban Castle great tour informative but wanted time in the shops to buy souveniers. Great day exploring Santander on our own. Very clean city, found the bank! Travelled there and back by Eavesway coaches excellent Read Less
Sail Date August 2015
This was our first Fred Olsen cruise having previously sailed with Royal Caribbean and P&O. Not long after booking we got a call offering us a tour of the ship, I asked the lady to call back the next day as I needed to discuss with the ... Read More
This was our first Fred Olsen cruise having previously sailed with Royal Caribbean and P&O. Not long after booking we got a call offering us a tour of the ship, I asked the lady to call back the next day as I needed to discuss with the wife. No call back. Later we had a recorded message telling us that our dining room had been changed with no reason/explanation given. When we went to check in they couldn’t find our reservation eventually we were told that our cabin had been changed. I said that our luggage labels had the original allocated cabin and was told that this would be known and sorted. It wasn’t our cases were put outside the original cabin. We were not advised of our dining table number and had to wait on the first evening whilst this was found out for us. We had a nice large cabin but the ship was smaller than we are used to so we always knew we were at sea. The shower/bath towels were small and thin in fact the towels in the cabin for use when sunbathing were of better quality. The entertainment during the day was mixed, the entertainment staff were rather young and immature considering the age of the passengers. The evening entertainment was poor with only one show in fact the best show was the one put on by the crew rather than the on board “professional team”. The British Night was very good. On the plus side the food (particularly the evening menu) was excellent and the staff were very friendly and courteous speaking to us by name straight away. Having a buffet breakfast was disappointing having been used to a waiter service from P&O. Fred Olsen seem to have a very loyal customer base with most of the passengers we spoke with regular FO travellers. Read Less
Sail Date November 2018
We wanted to get away over Christmas and New Year. This cruise was ideal but the only one we could find. We had extreme trouble in the port on the embarkation day. The Port Authority could not cope with the volume of passengers. We sat ... Read More
We wanted to get away over Christmas and New Year. This cruise was ideal but the only one we could find. We had extreme trouble in the port on the embarkation day. The Port Authority could not cope with the volume of passengers. We sat in a non moving queue watching the taxi meter go from £13 to £20 finally getting out and carrying our luggage 100 metres to baggage check in. The cruise itself was great although we were struck down with a "Virus" for the last 5 of the 15 days. We didn't leave the cabin. Luckily this virus was in the form of a hacking cough and not stomach related. Many passengers were affected. Everything on board was good, food, service, cabin and most of the entertainment although we did have a guy called Christopher Gee who had, quite frankly, seen better days, dreadful. We did have issues with a couple of the port tours. We were disappointed that the catamaran used to take us Whale Watching was so large ( about 200 passengers) BUT we did see Whales so all good really. The other disappointing tour was Reindeer Sledding. Got to do it when you go to Norway. We arrived at the Sami Village and had a drink and traditional cake along with a talk about Sami Life, all very interesting. We were then divided into groups to go down to the reindeer. Bear in mind it was dark. We were led outside and a guy on a snow mobile helped a disabled person to get down to the lower level. He shot off with her on the machine and left the rest of us floundering around not knowing where to go. The Path was unmarked and unlit. We finally made it. They were having trouble controlling the reindeer! We were in a line of about 6 sleds, we were 2nd to last with a young reindeer behind us, well, we thought it was going to get into the sled with us and it was only my hand pushing it away which stopped by wife being injured. She was petrified and the trip was totally spoilt. I did complain at the time to the handler he admitted the problem. I complained again when back on board. I was given a 33% refund as a "Good Will Gesture" but I'm not happy. When taking these shore tours it's important to feel safe and that someone from the ship is keeping a lookout for you. Well this certainly wasn't the case. Definitely no Health and Safety procedures here. Other shore tours were good if a little more expensive than usual. Brilliant Northern Lights experience and an Igloo Hotel. This is my 2nd time to Norway so not sure would go back again but the scenery is amazing. My wife absolutely loved it. Seeing snow at Christmas really made the experience truly great. We've been travelling with P & O for our last few cruises on their smaller ships and I don't think there is much to choose between them. Hope this is helpful. Read Less
Sail Date December 2017
Having cruised on P & O and enjoyed the experience, we thought that Fred Olsen with its smaller ships stopping at ports unavailable to larger ships would be better. There are many positive things to say about this cruise including the ... Read More
Having cruised on P & O and enjoyed the experience, we thought that Fred Olsen with its smaller ships stopping at ports unavailable to larger ships would be better. There are many positive things to say about this cruise including the very friendly atmosphere. The accommodation was fine, the staff were fantastic, with nothing being too much trouble. The entertainment was exceptionally good throughout the cruise. The shore excursions were somewhat hit and miss, but overall fine. The great let down was the food. The restaurant food was passable, however the buffet options were the worst that I have ever experienced. The menus suggest that for health reasons, passengers should make sure that the food was thoroughly cooked so as not to risk individuals health. Unfortunately I was unable to find a single egg which you would consider safe to eat or even hot. For those who ate in the buffet areas when they opened, the majority of the food was cold. A breakfast of partially cooked fried egg, cold beans and cold sausage and bacon is not ideal. One fantastic plus for this cruise were the Phillapean staff who were amazing. Despite a very busy working schedule - they smile Day and night. Their attention to detail and warm personalities provide the kind of atmosphere that can only be admired. We did enjoy the cruise - shame about the food. Read Less
Sail Date March 2017
On the first night a burst pipe on the tenth floor flooded our cabin on the ninth floor and the hallway carpets were soaked. Noisy machines to dry out carpets. Took 5 days. At breakfast we were served cold tea and breakfast. Dirty ... Read More
On the first night a burst pipe on the tenth floor flooded our cabin on the ninth floor and the hallway carpets were soaked. Noisy machines to dry out carpets. Took 5 days. At breakfast we were served cold tea and breakfast. Dirty breakfast plates. Complained to manager. Not enough seats for entertainment in the Neptune Lounge. Probably due to wet carpets husbands pneumonia kicked in. 2 hour wait for doctor £61 for 8 tablets.Need two doctors!!! The swimming pools and jacuzzis not ready after a small refit. Were being worked on 24 hours a day.( Retiled etc) Some were ready five days after cruise started. Lift doors dangerous as closed too quickly.At least 2 people injured .Left Lisbon early to miss storm. Too many days at sea.Fireworks in Funchal were lovely though.Epidemic of coughing called apparently Balmoral cough as it happens a lot. A lot of time spent in bed due to illness probably caused by damp carpets. Read Less
Sail Date December 2017
Just back from 28 day cruise on Olsen’s Black Watch. We are in our early 60 s and very active, most on the cruise are in their eighties plus, low mobility and not active. Great for them to get a cruise holiday but frustrating if you want ... Read More
Just back from 28 day cruise on Olsen’s Black Watch. We are in our early 60 s and very active, most on the cruise are in their eighties plus, low mobility and not active. Great for them to get a cruise holiday but frustrating if you want plenty of activity. Golf putting, carpet bowls in the corridor, whist, bingo, British singalong dress nights did not appeal. Ship was being constantly worked on so noise all over including windows being replaced on upper decks, toilets not working, information about destinations not great or non existent. The entertainment ranges from amateurish to good, the crew provide a lot of input. It is an old creaky ship which during storms bounced around. Disembarkation was appalling with low mobility people having and causing problems. A double decker bus shuttled people to trains with lower deck for suitcases including zimmer framed etc. and upper deck for passengers. The late arrival and departure of these ‘coaches’ caused many of us to miss our connections. Food is okay, staff ok, gym a bit limited, all areas busy and yapping all the time. All in all a great cruise for those who have low mobility but a snooze fest for others Read Less
Sail Date May 2019
'Essential ' maintenance was carried out. Now we'd all agree the maintenance to lifeboats is essential. However, Fred insisted on chipping off the paint on the upper decks of Boudicca during the very brief time that the sun ... Read More
'Essential ' maintenance was carried out. Now we'd all agree the maintenance to lifeboats is essential. However, Fred insisted on chipping off the paint on the upper decks of Boudicca during the very brief time that the sun came out when we were trying to relax in the sun. The noise was unbearable. Unbelievable given that the ship was about to go into dry dock for a refit the week after! The weather was against us (no fault of Fred) and so the captain decided that we should miss out 2 stops. Quite understandable from a safety of life view, but the holiday was ruined. The prospect of spending three nights and two days at sea in the forecasted storms made us jump ship, stayed in an hotel overnight in Lisbon and flew home early., at quite a price. We would welcome the views of other passengers. The other comment is that the entertainmment (with the exception of the comedien, who was hillarious), seemed to be aimed at a much younger audience, for instance, 'Get off your feet and dance' shouted over and over again, didn't seem to suit the average age of about 68.. This is the last cruise we shall be booking. Nick Lodge. Read Less
Sail Date March 2018
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