Emerald Dawn Cruise Reviews for River to Europe from Frankfurt

The Cruise offered us access to particular countries / towns that we wished to visit. The Emerald Dawn offered the Cabin standard (Grand Balcony Suite) that appealed to us. A bit of a rocky start. The transport to ship was impossible to locate (for us and others). A broad range of excursions were offered. Recommend in particular the Skoda Tour ( of Slovakia in Communist times) and the ...

We chose this cruise for relaxation and panorama. We got plenty panorama but not much rest. The biggest problem was the departure times of the visits, 8am or 8.30am. We were 90% elderly people and like to lie in in the mornings, especially when on holiday. We could see no harm in the departure times being a little later, maybe 9.30am. Most tours were over well before the ship set sail again. We ...

Very good itiniary, staff were on the ball except for one gentleman who was not with it and lacked interest in any customers. Ship was quality with all the mod cons. On a negative side we did not stick to the itiniary and docked in some obscure places. Explanation given was Viking have more ships than us? When advertising cruises make sure you have booked moorings for the dates you are ...

Having travelled with Emerald before (2014) and Because I love the Moselle & Rhine rivers, it was an obvious choice. However certain aspects were a severe disappointment. Day 6 Trier, awoke moored in a commercial dock next to a scrapyard, 15 miles from Trier, hardly much chance of a stroll ashore after the official tour. Day 7 Bernkastle, except it was Traben Trabach, 30 minutes by coach from ...

We chose Emerald as we had cruised with them previously and were very pleased with our holiday but the customer support pre cruise was nearly non existant An email from the company was received about 3 weeks prior to departure asking us to complete a couple of questions including who to notify in an emergency and for flight details - as they had booked the flights this appeared to be ...