I have cruised NCL many times and have been on the Jade before. Things have changed with this cruise line. Customer service was not good. Could not get a water bottle or even a pad of paper and pen for the room. Was told this was only available for full suites and above, we had a balcony suite. Terrible entertainment with no real production show. Food in there free restaurants was awful. Again ...
The worst cruise ship I have been on. The ship and the room smelled horrible. I found a used condom underneath the couch of the cabin, underneath the bed, I found dirty towels and a lot of litter. The glass to go to the balcony was dirty, the carpet was full of litter, and I found a lot of dust, litter, and hairs underneath the vanity and inside of the drawers. The shower curtain was dirty, the ...
I am platinum on my way to Sapphire with NCL. I'm also travel agent. This ship is the worst I have ever been on.
If you have mobility issues, and need to use a wheelchair or a scooter and are traveling alone this ship is NOT for you. The bathrooms that are labeled as handicap accessible do not have any automatic door openers. Nor do many of the decks, with the exception of deck 11. Beside the ...
Ths cruise was a 14 day Caribbean cruise that visited a different island every day. The itinerariy was fine, but two major things prevented being able to give a good review, which I always had done before on all of our past cruises.
The first was that they should NEVER sell a cruise with three adults in those tiny basic rooms. We could have made do with two people, but three were an ...
We chose this cruise because a group of friends were going and we liked the destination itinerary.
Right from the start there were communication issues... the Costa app didn't work for anyone with a US phone. Everyday we were told the app would be working the next day. The only day it worked was our last day in port when we were disembarking the ship. Outside our cabin, we were supposed ...
Well as a huge fan of the Jade and loyal NCL cruiser I can not argue with a lot of the recent negative reviews. My travel group came with an open mind but we feel very let down by NCL. They have obviously cut back on many things however, there short sighted savings will actually cost them more as loyal customers go elsewhere. The buffet has very little choice with the same dishes repeated many ...
I am a diamond traveler within the NCL system and I was on cruises for about 14 weeks in 2023.
I traveled to the Dominican Republic on January 29 to board the NCL Sky to enjoy a 14 day cruise in the Southern Caribbean. The itinerary for this cruise looked fantastic and we were very eager to go. The ports that we have visited so far have been very enjoyable and the crew is very nice.
The ...
We are Diamond Club status and have been on this ship 9 times.
Shows have all been the same since the ship first sailed years ago.
The show attendance was never to capacity
The stateroom was never vacuumed in the 11 night cruise and we noticed the same dirt on the floor since we first got in the cabin.
You now pay extra for I Fly and North Star which use to be free which results in ...
We are long time cruisers; Norwegian, NCL. Royal Caribbean, Virgin, Holland America, MCS and this is our second Celebrity. First one on brand new (at the time) Reflection, out of Barcelona. We based our decision to do this cruise on THAT experience…bad mistake.
Food is horrendous, I’m not picky (at all), but 7 out of 9 dinners were a few bites and give up. Pastries at all venues are bland, ...
Booked a smaller ship thinking that overcrowding wouldn’t be as big of a problem as in past cruises. Boy, was I wrong, and add to that a dated jalopy of a ship to spend a week on. Don’t waste your money on this pile of garbage unless you like the hum and flicker of CFL light bulbs that *might* work if you’re lucky. One of them in our stateroom was like a strobe light and two other lights just ...