Currently on MSC Poesia world cruise. MSC Customer service has been appalling…. No response to written correspondence sent to UK MD prior to embarkation (due to multiple itinerary route changes - some of which were due to the Red Sea conflict, others due to yellow fever, others due to, well who knows!!) as final itinerary changes were made just 48hrs before embarkation and no option to cancel. ...
Having done more than 20 cruises with Princess, I understood what their “loyalty program” meant and why we aspired to be Elite members. Today is so different, the speeches remain the same but nothing else. Gone are the precious internet minutes; discounts in the shops are only on full priced items; no special toiletries in the bathrooms; and reduced access to the Captain Circle rep on board. ...
A second world cruise this one to celebrate retirement and selling my business at 73. Compared to 2011 the list of changes makes for a ho-hum experience. The major is that Princess has gone back on their Loyalty Programme that I joined 15 years ago, The major is that elite was promised free internet and now have to pay. That cost me 1000 dollars additional, Perhaps I would have reluctantly ...
Let’s start with a disclaimer. We are strong Seabourn advocates. We have sailed on Seabourn for years and have spent more than 500 nights aboard Seabourn Ships.
That being said, this review will be honest and we will share with you the good and fair on our trip. You will notice we did not use the word “bad”. The reason for us not using this word, is that we have had no bad experiences on this ...
We chose this as our bucket list cruise around the world. First the two items that were positive about this cruise:
1.The cabin stewards and the personnel in the Horizon Cafe were terrific when it came to service
2.The Horizon Cafe Buffet had a great selection of food which was well prepared and had a tremendous variety.
Unfortunately those are the only god things I can report about this ...
Chose the Ft. Lauderdale to Fort Lauderdale world cruise for the excellent scheduled itinerary. Was a bit concerned about the reconfiguration of the ship that replaced the aft lounge with additional cabins. Also concerned about general age and condition of ship based on reviews.
The delivered itinerary exceeded expectations, even with a number of ports cancelled due to weather. Princess ...
A World Cruise (WC) was on my bucket list and Princess is our preferred Cruise Line (4 of us). This was NOT a cruise I would repeat nor recommend. The Island Princess is old and needs A LOT of repairs - rust, mildew, mold, water leaks, cabin entry doors not opening and more. All major safety issues - I worked in Transportation Safety for over 20 years and Island is NOT a safe ship unless it has ...
We did a 119 night World Cruise, don't know why the menu here in CC says its only 50 nights. MSC delivers a lot of bang for your buck, though not everything was perfect. But the itinerary and the dining were awesome, although strangely the famous Kaito-sushi restaurant was closed during the whole trip. The staff was excellent, I wish shore hotels would have staff as nice and attentive. The ...
Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...
We booked our World Cruise while on Antartica cruise 2020 on the Coral Princess. We had such a good time we decided to book the World Cruise 2021. The cruise was pushed to 2023 due to covid. Island Princess was rusty from the day we boarded Jan05. The entire ship was rusty. The sea witch logo was crying rust tears. The menu in the dining for 111 days never changed. We never had a hot meal. The ...