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1 Helpful Vote
Sail Date: October 2018
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The ... Read More
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The entertainment on the ship is diverse and upbeat. The ship was clean and shiny. The cruise director is full of energy and fun. Everyone has their own preferences and Royal does their best to accommodate everyone. I’m not saying they are perfect, but pretty close. I spent a lot of time in the Diamond lounge and the wait staff there is fantastic. The drinks and appetizers are delicious. I love the ports but I really don’t even get off half the time. I’d rather stay on the ship! I just wish there were more sailings by RCCL from Boston what return to Boston post cruise. I think I would be sailing every month! Loyal to Royal!! Read Less
1 Helpful Vote
Sail Date: January 2018
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every ... Read More
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every expectation and provided customer service that was 5 star ++! You can not imaginine how efficient being on board ship allows you to make the most of your time, not only while at sea but also when at a port of call. Viking offers included tours at every port of call, along with many optional tours at each port. You can also go ashore in most countries and tour on your own. Most, not all ports, are very closet to if not right at city centers or you can take a taxi or "Tuk Tuk" to your desired destination. While on board Viking ships, 6 now in use and I believe another 8 or more under construction, there is so much offered that you can either choose to participate or not. We enjoyed the "Trivia" sessions where when at port for 1 hour you team up and play Trivia answering 15 questions and then a final team playoff. You not only learn a lot but get to meet so many new friends. The nightly entertainment was exceptional and changed as new top notch tallent came on board every few days. Most important is Viking's service. I expect a high level of service and my expection was exceeded time after time. Their staff from the Captain, first mate, Cruise Director, Hotel Manager, Chef and down to each employee treated you like family with smiles and chit-chat. We have already booked another cruise with Viking and are looking forward to seeing many old friends and can't wait for our next adventure on Viking. Don't wait or procrastinate, your own "Trip of a Life Time" is waiting for you...you won't regret it as you will have so many adventures and meet so many new friends to share your experience with on board Viking. Go see, experience new countries and share with your friends. Have lots of fun! Read Less
2 Helpful Votes
Sail Date: July 2017
My 13 yr, old grand daughter wanted to see Iceland. It was her first cruise (my 24th on Princess), so I saw it through her eyes. Princess transfers were hassle-free. Getting on the ship was a breeze. Service throughout the cruise was ... Read More
My 13 yr, old grand daughter wanted to see Iceland. It was her first cruise (my 24th on Princess), so I saw it through her eyes. Princess transfers were hassle-free. Getting on the ship was a breeze. Service throughout the cruise was superb. Our cabin steward and waiters were great. I'm not terribly fond of the layout of the Sea Princess since many spaces do not lend themselves to the activities offered, but we can't do much about that. We did only one tour (Blue Lagoon in Reykjavik). That worked well for a pre-teen. There weren't enough kids her age on board to make the chhildren's program really interesting, so she was happy to do adult crafts, trivia, shows, etc. All in all, we had no complaints....well, maybe one. Five dollars for a scoop of ice cream??? Really? I think that's a little over the top. for any ice cream, anywhere! Read Less
6 Helpful Votes
Sail Date: April 2017
We joined Queen Elizabeth on the 20th April in Cape Town. We had travelled on quite a few cruises on Queen Mary, but wow we were blown away by Queen Elizabeth. From the moment we stepped aboard, our holiday began and it was wonderful ... Read More
We joined Queen Elizabeth on the 20th April in Cape Town. We had travelled on quite a few cruises on Queen Mary, but wow we were blown away by Queen Elizabeth. From the moment we stepped aboard, our holiday began and it was wonderful the entire journey. From the food in the Lido to the Brittannia, we could not have asked for more. The shows were wonderful, with the exception of one show. Our entire experience was superb and we so look forward to being able to travel on Queen Elizabeth again. The cabin was in a lovely condition. It was really easy to navigate through the ship without getting loss. I certainly recommend a holiday on Queen Elizabeth. The staff on the ship were only too happy to go the extra mile, whether it was in Brittannia or at the buffet in the Lido. The friendliness was absolutely superb. Read Less
2 Helpful Votes
Sail Date: February 2017
We sailed from San Francisco (February 4, 2017), with final destination in Sydney. It sure beat having to fly from Orlando, to Sydney. There were stops in Oahu, Maui, Western Samoa, Tonga, Auckland, and Bay of Islands. I highly recommend ... Read More
We sailed from San Francisco (February 4, 2017), with final destination in Sydney. It sure beat having to fly from Orlando, to Sydney. There were stops in Oahu, Maui, Western Samoa, Tonga, Auckland, and Bay of Islands. I highly recommend this ship; the best way to some up the ship, would be elegant. Karen (Activities Staff) made the time fly by and extremely fun!! My wife and I are Elite Plus with Celebrity, so we know what fine cruising should be!! When we crossed the Equator, the ship had a big ceremony for all the Pollywogs to trans form into Shellbacks. All the passengers and crew had to lineup to "Kiss the Fish." Some received more attention then others. Ha Ha We sailed on the Azamara Quest, in November, this is the type of ship we expected. The only thing some cruiser might not like, is you have to dress up for dinner, we enjoyed it. Read Less
11 Helpful Votes
Sail Date: January 2016
The Silver Whisper is currently home of the World Cruise and we enjoyed the first three segments (hence segmentarians). 180 of the 380 guests on board are doing the whole cruise, Ft Lauderdale to Venice, finishing at the beginning of ... Read More
The Silver Whisper is currently home of the World Cruise and we enjoyed the first three segments (hence segmentarians). 180 of the 380 guests on board are doing the whole cruise, Ft Lauderdale to Venice, finishing at the beginning of May. The ship is in excellent condition and we noticed our suite and the public spaces were immaculate. The restaurants all served excellent food and we had no trouble obtaining reservations for hot rocks on deck or La Terrazza. Le Champagne was very under used and we enjoyed our two visits there. Wines were also good. The crew are what make Silversea and we feel that their very best are saved for the World Cruise. The entertainment programme under the leadership of Colin Brown was very good particularly the speakers. The singers are also up a notch compared with previous Silversea experience. The international hostesses were terrific. Friendly, outgoing and visible all over the ship. The shore concierge desk was efficient if, sometimes, a little tardy with information. The destination consultant and his wife, Jon and Tracy Fleming are well informed and very goodmatntheir jobs. TRacy gives photography and iPad classes which started very basic but soon moved on. Just what was required for the varied abilities at her classes. After a slow start the free (an hour a day each) wi fi was sorted out and worked well. The IT engineer was poor and reception much more helpful and efficient. We had many, many sea days crossing the southern Pacific which we enjoy very much. The choice of excursions was good and in most places, reasonably priced. We enjoyed the three day overland trip to Machu Picchu, which apart from a cancelled flight Lima to Cuzco because of bad weather, went like clockwork. The guides and hotels were excellent as was the luxury Hiram Bigham (ex Orient Express) train with brunch. When it came to disembarking in Sydney, we were docked at White Bay Terminal, which did not please the World Cruisers as it is a journey to Circular Quay and attractions from there. We needed to be first off and this was easily arranged and our three cases were waiting for us in the terminal, already on a trolley. That is service! Read Less
3 Helpful Votes
Sail Date: December 2018
Embarkation was great & smooth (vs. disembarkation which was a rotten experience; later). Rio de Janeiro was interesting to see with beaches, Christ the Redeemer and Sugar Loaf. The city is a typical Latin city that is overcrowded ... Read More
Embarkation was great & smooth (vs. disembarkation which was a rotten experience; later). Rio de Janeiro was interesting to see with beaches, Christ the Redeemer and Sugar Loaf. The city is a typical Latin city that is overcrowded and dirty. Spent a lot of time in traffic. Food however was excellent; fast, tasty & uniquely served. The next port was a non+, pretty much a repeat of Rio without the great attraction. Two cities in Uruguay were like the Riviera, clean very safe. Buenos Aires was more of Rio. Walk with the penguins was good but a long drive from port & a lot more walking to the ocean. Great welcome center but the bathrooms at the park were HORRIBLE; 3 of 5 toilets were broken, stalls had no paper and toilets were barely usable with no flush water (TP was on ONE roll outside the stalls). For the money that goes into that park, they need to do a better job! Rode a great train in Ushuaia, a new, replica of a 0*1*1*0 Garratt. The first port in Chile was a nice walk in the Antarctic rain forest, along a river to a great water fall, + a wine tasting at the end. Disembarked in Chile at San Antonio and traveled to Santiago. We had to CLEAR the ship by 0900. There was one gang-way for entrance of new crew and departing passenger. There was no order and no one controlling exiting passenger; it was a group, screwed-up mess (Viet Nam vets have an expression that I cannot use here - like cluster...). Groups were called before there was room to accommodate them for disembarkation. Long walk to buses (& I mean long). We took a shore excursion since our flight did not leave until 950 PM. Drive into Santiago was nice, stopped for snack on the way a cute little restaurant. In the city, typical traffic & inability to stop to & see points of interest. One local craft market that was overpriced and then a fancy mall for lunch (on our own). We at seafood of Abalone, potato salad and greens; delicious! Then on to the airport. WE STOOD for two hours before we could even check in, THOUSANDS of disembarked ship's passengers. This was INEXCUSABLE! I will never depart from Santiago, Chile again!!! Worse than De Gaul in Paris. Overall life on ship was great, great staff, great food & VERY comfortable accommodations. Read Less
9 Helpful Votes
Sail Date: January 2018
First experience of cruising for more than 17 nights. This cruise was. 44 nights with 4 night stay in Sydney. The cruise was great. A few days of rough weather over bay of biscay (as expected). Sea sickness tablets worked a treat, ... Read More
First experience of cruising for more than 17 nights. This cruise was. 44 nights with 4 night stay in Sydney. The cruise was great. A few days of rough weather over bay of biscay (as expected). Sea sickness tablets worked a treat, There were two ports we had to abort because of bad weather: bay of islands and Tonga. This is something you have to expect when cruising which us beyond the control of the captain. Headliner shows always excellent and always generates a full house. Some of the other not always great. Lots of activities during the day to keep you busy during sea days. Spa very expensive. Gym facilities great and free. Food a little disappointing but plenty of it - you won't go hungry! We went on most excursions but a lot of the time you can do your own thing a lot cheaper. Highlights were: Alcatraze, Panama Canal, Pearl Harbour. We enjoyed all the ports on this cruise. Absolutely fab. Best ports San Francisco, Auckland and Sydney. Left luggage - a case on ship which we will collect in April when Arcadia returns to Southampton. We were concerned about the long haul flight for our return journey which turned out great. We flew with Singapore Airlines from Sydney to Singapore and then Singapore to Heathrow. Time just flew. Great current movies on flight, constant drinks and food/meals coming round. Would definitely fly again with them the same journey. 10 out of 10 flight. I think this length of cruise was enough for us but alot of other cruisers were staying on for the full 99 nights. If you are considering this cruise next year I would say go for it. Read Less
3 Helpful Votes
Sail Date: June 2015
Embarkation was an orderly mess. We got to the cruise terminal before 11am, but boarded the ship around 2pm. Boarding was color-coded, and we were surprised that they were calling all the colors except ours -- 10 colors were called ahead ... Read More
Embarkation was an orderly mess. We got to the cruise terminal before 11am, but boarded the ship around 2pm. Boarding was color-coded, and we were surprised that they were calling all the colors except ours -- 10 colors were called ahead of ours, although the terminal had only a few hundred people when we arrived. And Windjammer was full when we went up for lunch, so it probably wasn't FIFO from the terminal. Debarkation was worse. Quantum wasn't sailing out the day we reached port, as they had an event at Royal Theatre with Shanghai government officials that night (so that's why we needed to get to Baoshan quickly, in spite of fog). The right thing for the hotel dept to have done was allow us to leave the rooms when they called our luggage tag numbers, and not force to crowd 4,239 guests in Royal Theatre and 270. They also closed out the food outlets an hour before we reached port, so Deck 5 public spaces were all crowded with nothing to do and standing room only for a lot of people. Upon reaching the terminal, many people who debarked ahead of us were still there. It was just fortunate that we booked our own Shanghai tour and I was able to update our guide constantly with our arrival info, so we were able to meet up at the offsite parking area in good time, in spite of private vehicles not being allowed to park near the terminal due to the Quantum event that night. Dynamic Dining (now Dynamic Dining Choice) is good for people who booked together, such as families and friends. It's just like going to a restaurant with reservations. If travelling alone, traditional dining (or Dynamic Dining Classic, for Quantum Class) would definitely be better. All our reservations were there, so I never experienced the "missing reservations" problem that other people had. It's also so much easier to modify reservations on the Royal IQ app than on the RCCL website. Lesson learned -- dine early to get to the shows that don't need reservations, and be at Royal Theatre 15 minutes before a show to avoid pillar obstructions. Windjammer after the show if you get hungry. The restaurants were a mixed bag. The only one we paid for was Jamie's for lunch ($15), and it was very much worth it. We usually had excellent food, a good server, and good service times, although it was rare that we got all three in one meal. The menus were changed twice -- menu A on the first 3 nights, menu B on the next 3, and back to menu A with additional Chinese dishes (but without many of the Signatures and Classics) on the last 3. One thing I was happy about was that we were able to get ice cream or sherbet at every restaurant, even when it wasn't on the dessert menu. North Star -- long lines whenever we passed by, so we didn't go. iFly -- did it twice, because fog on the last day made the captain open up a lot of activities. It might have also been possible to fly without reservations on the second to the last full day, as iFly personnel told me to come back on that day, although I didn't. Waverider -- sister says there were times that only two people were using it alternately, but there were always a lot of people when I passed by. Entertainment -- only Starwater was reservable, but I don't think everyone had a chance to watch because 270 was spacious, but had much fewer seats than Royal Theatre. Unlike earlier cruises where the entertainment was posted in the Royal website, we only knew the shows for the day when the Cruise Compass came out, which made it difficult to match reserved dining and going to shows. The Music Hall was a useful venue, but they seemed to have turned it into more casino space now. Guest Services -- laundry dept lost one of my underwear, and cost to replace was a little under $10. Chinese girl at guest services kept on saying that laundry dept couldn't find it anymore, so I would be credited $80. I thought that was impossible, because I was claiming $9+, and wash & fold was only $30, so I thought maybe she was saying $18. The next day, $8 was credited. Please practice your English more. Lesson learned -- have it in writing and signed. Now that I've been spoiled by Quantum, I'm not sure if I'll ever go on another class of ship again. Read Less
Sail Date: April 2015
Embarkation tips Taxi to New Orleans port was the way to go they have a separate entry for taxi's for quick dropoffs! Norwegian Dawn a nice ship not many bells and whistles compared to todays newer ships. Food ranged from ... Read More
Embarkation tips Taxi to New Orleans port was the way to go they have a separate entry for taxi's for quick dropoffs! Norwegian Dawn a nice ship not many bells and whistles compared to todays newer ships. Food ranged from Decent to Very Good at the main restuarants, Buffet was decent. food is available all day and 24/7. The Bar Staff was well trained and the bartenders knew their stuff. Entertainment was in a word Fantastic "Oh what a night": a las vegas Jersey boys type show was fantastic, Josie and Patti - Neil Diamond show brought down the house, The acrobats were outstanding and showdown was a very good show as well. The other musicians throughout the ship were excellent as well the guy on the piano at gatbys was a very good Frank Sinatra crooner. Our Room 9522 was a balcony small but functional a nice place to get some quiet and watch the ocean! Cruise 12 days had a decidly older crowd so if you wanted a chair around the pool you could easily find it but people are still annoying with their lounger saving and they never show up. Shore excursions: Aruba - Kukoo Kunuku beach transfer is basically a open air bus with music where you go through parts of Aruba visit a small chapel then head to a decent beach white sand very nice. side note Aruba is like the arizona of islands Catus everywhere very dry island. Curacao - Sea Aquaruim and beach by boat - best excusion of the trip the sharks, Sea Lions, Pink Flamingo and Dolphin Shows were excellent and after the beach was a nice quite place with a quiet bar to relax Curacao is my new fav Carribean Island. St. Maarten - Airport beach was worth to at least see once but is very crowded! St. Thomas - Treelime Zipline tour is a excellent thrilling and safe zipline a good time was had by all worth the money! Tips: If you need to do Laundry NCL has a bag of landry special for 25$ at least once a week. Gold Members get a 25% discount on Landry and Platinum Members get a free bag of Laundry. Debarkation Tips in Boston was a breeze pay 5/10 dollars and use a porter you get priority on taxi's plus if you have a lot of luggage it really helps. Read Less

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