1. Home
  2. Cruise Destinations
  3. Trans-Ocean Cruises
  4. Trans-Ocean Cruise Reviews

22 Trans-Ocean Family Cruise Reviews

We choose this cruise as a family vacation that would take us half way around the world, Southampton to Singapore, in 37 days. We had some good times and some not so good times, and met many new friends, but I can not recommend the ... Read More
We choose this cruise as a family vacation that would take us half way around the world, Southampton to Singapore, in 37 days. We had some good times and some not so good times, and met many new friends, but I can not recommend the Sapphire. The service is good, but the food is not good. You can always find something to eat, but as a rule, the overcooked meats buried in tasteless brown sauce, the cooked to death vegetables, the fried foods too hard to cut with a knife, just did not do Princess proud. The Sapphire is an older ship needing repairs and a new WiFi system. You could spend hours not getting emails. We missed the port for Paris and Normandy, and Sicily without a real apology or credit. And the shore excursion to Petra was a total ripoff. We spent as much time in a non scheduled over priced souvenir shop where the guide probably got a kick back than we did at the treasury in Petra. It took 14 days of complaints, but I finally got a credit on that. It wasn’t all bad, about half the shows were top notch and the cruise staff was fun, but after 20 Princess Cruises, this was probably at the bottom. Last year, when the Royal missed two ports due to a Hurricane, everyone got a 20% credit. On the Sapphire, complaints went no where, even though this storm wasn’t even a hurricane, We’ve missed several ports with several cruise lines over the last three years. I think this is a trend. If there is somewhere you really want to go, take a plane. Read Less
Sail Date October 2019
We arrived in Shanghai for 3 nights before the cruise,we were aware that the biggest percentage of guests would be Chinese,what we didn’t expect from royal Caribbean was the food /entertainment and everything else were definitely aimed ... Read More
We arrived in Shanghai for 3 nights before the cruise,we were aware that the biggest percentage of guests would be Chinese,what we didn’t expect from royal Caribbean was the food /entertainment and everything else were definitely aimed for the Chinese market only,the food was by far the worst food We have ever had on any cruise ship we have been on,the entertainment was an absolute joke,they had a magician on one night and he was that good nearly the whole audience disappeared in the first 2 minutes and never returned,Chinese karaoke was the final straw for evening entertainment,the customer services desk was also by far the worst we have ever experienced mostly Chinese and couldn’t understand a word of English and no help at all,the bar staff were the same they have not a clue how to make drinks cocktails we had to tell them,Hadi in the solarium was excellent really nice guy very pleasant and helpful nothing was to much trouble,we mostly ate in the coastal kitchen ,the waiter Jonnie was also very good,the embarkation and disembarkation was a disgrace they have not got a clue,it took 3 hrs queuing to get on to the ship,they are going to be putting the new spectrum of the seas over there what a waste of a ship,again we don’t think this cruise should be sold to any one outside of China.we spoke with a lot of people on the ship from Australia and the United States and uk ,every one was of the same mindset and most said they would not sail royal Caribbean again. Read Less
Sail Date September 2018
Never visited before Asian countries.? and Magestic Princess ....the newest Princess ship on her maiden voyage to OZ ...We just had to be onboard .!!! We flew from Adelaide to Shanghai the day before boarding Was amazed at the ... Read More
Never visited before Asian countries.? and Magestic Princess ....the newest Princess ship on her maiden voyage to OZ ...We just had to be onboard .!!! We flew from Adelaide to Shanghai the day before boarding Was amazed at the size and magnificence of the ship but once orientated was easy to find our way around... Our balcony cabin was cosy and had all we needed...the food in all dining areas excellent...! There was always entertainment in venues any where on the ship ...and plenty of quiet places to relax and read a book or sit on the deck and watch the ocean....There was a variety of shore excursions offered by Princess and the ones we chose were well organised and very enjoyable.. The staff and crew were very friendly and helpful always willing to have a chat when possible..A great relaxing holiday and well worth the money ... Our 3rd Princess cruise will be on the Golden Princess in March next year Read Less
Sail Date August 2018
We were looking for a cruise to the Middle East and had traveled with Viking on a river cruise. Their itinerary most closely matched our plans. The ship, its amenities, the crew were all outstanding. The excursions had a few bumps — ... Read More
We were looking for a cruise to the Middle East and had traveled with Viking on a river cruise. Their itinerary most closely matched our plans. The ship, its amenities, the crew were all outstanding. The excursions had a few bumps — it’s a difficult region for problem free visits, and the August weather temperatures were very challenging. The guides were well prepared and knowledgeable; there was a good selection of both included and optional tours, but logistics were complicated. I would have enjoyed more evening entertainment on the ship. The food and restaurants on board were great. Our cabin was spacious and comfortable. The common areas were beautiful and luxurious. I have traveled with other cruise lines and I think Viking is absolutely the best in customer service; every member of the staff was friendly, competent, helpful, and cheerful — all of which contributed to a most memorable experience. Read Less
Sail Date August 2018
We were looking for a one-way travel itinerary and chose a cruise over a one-way air-ticket. It served as a family vacation for 24 days and was worth the experience. The only thing to keep in mind when doing a long crossing is that most of ... Read More
We were looking for a one-way travel itinerary and chose a cruise over a one-way air-ticket. It served as a family vacation for 24 days and was worth the experience. The only thing to keep in mind when doing a long crossing is that most of the passengers are retired and that there are not many children on board, however the team at the Mini-Club are fantastic and have an action packed program for every day. This allowed us to have some "Mommy and Daddy" time which was a treat. Dining was good, with a new dish option every night as well as any-time pizza was always a winner with the children. The photo service is fantastic and well worth buying a photo package. The photographers were professional and friendly and produced some fantastic shots. There was a variety of daily activities and the atmosphere was pleasant. We enjoyed our time on board and will seriously consider doing it again. Read Less
Sail Date April 2018
Just a cruise holiday which took in Asian Ports and ended at my home port. With the majority of passengers 60 years plus most of the activities seemed to be targeted towards this age group. They could have had some other activities that ... Read More
Just a cruise holiday which took in Asian Ports and ended at my home port. With the majority of passengers 60 years plus most of the activities seemed to be targeted towards this age group. They could have had some other activities that would include a younger age but we still had a great time. We had no problems however there were other passengers who had flooding problems with their toilet systems. The ship has just come out of dry dock in Singapore and there was some small teething problems. At one time between Bali and Fremantle there was a complete Power Failure on the ship and it was dead in the water for about 10 minutes. The problem was fixed very quickly and we did not feel that we were in any danger at any time. We were advised that there was a short which stop all 3 Generators on the ship. The only other problem was the extended time it took to get passengers disembarked by tenders in Bali. Two and half hours was too long and several passengers complained about it. Overall it was a great cruise with fantastic sailing conditions and we would definitely cruise on the ship again. Read Less
Sail Date November 2017
Went on a 10 night crew from Singapore to Perth with family. Had read some negative comments before trip but I can not understand why. We loved it all!! Embarkment started at 10.45 am and was on board by 12.30pm. Very well organised. ... Read More
Went on a 10 night crew from Singapore to Perth with family. Had read some negative comments before trip but I can not understand why. We loved it all!! Embarkment started at 10.45 am and was on board by 12.30pm. Very well organised. Had comfortable indoor air conditioned seating whilst waiting to move from checkpoint to checkpoint with water readily available. Our cabin was ready by 1.00pm and although a VB cabin it had heaps of storage. Was able to comfortable unpack our 50 kilos of luggage and store cases in wardrobe. King size bed was very comfortable and cabin was cleaned within minutes of leaving it. Our lovely attendant always had a beautiful towel animal waiting for us and even a monkey hanging of a coat hanger. Cabin was dead quiet which was a welcome surprise. Dining was amazing. Spoiled for choice and loved the food. We paid the little extra for speciality restaurants and was well worth it. Lobster was an additional US$22 but worth it. Huge and delicious. We had drinks package and was surprised that all beer and spirits were bottled and not just on tap. Never waited long for a drink and wait staff were amazing. They would take 5-10 orders at a time and get it right every time. No writing orders down their memory was amazing. Loved all the shows in the theatre bar one which was a comedian who was not funny and lots of people walked out however the other comedian Leo Ward was fantastic as was the Impressionist and ice show. All staff could not do more for you and always had big smiles. Carlo singer/guitarist in The Pig and Whistle was fantastic great singer and genuine nice person. Did the Phi Phi Island Snorkeling tour and it was brilliant. Easy tendor to shore never waited. Tendors were constantly back and fourth. Our speed boat to island which was about an hour. They had free icy cold drinks in esky and fruit platters. Highly recommend this tour. In Langkawi did the Duty Free Tour. This wasn't too good. We firstly visited a four storey air con duty free shopping centre for 30 minutes then dropped at a shopping street where no air con and no variety. Royal Carribean were amazing when we mentioned this in suggestion box they contacted us and gave a partial refund. This I believe was more the tour operator doing the wrong thing by us than the ship. There was something for everyone on this cruise day and night. You couldn't get bored. Hand hygiene is fantastic with automatic dispensers outside every restaurant. The What's on Now touch screens near every lift kept you well informed where to go next. The pool and spa area where lovely although a couple got closed as we neared Australia as the boat got extremely rocky the last few days. It was so rough that the ship was departing Fremantle late after our embarkment. The ships air con is quite cold so I suggest you take a jacket or jumper. Unfortunately a number of people from the cruise who I have been in contact with have got chest/respiratory infections within a day of departing ship. All in all we loved Voyager of the Seas. We loved the service, staff and everything onboard. Read Less
Sail Date October 2017
We boarded the ship in Dubai. We had a mini-suite on the 11th floor (Baja Deck) and it was spacious and very comfortable. We had anytime dining and the food in the main dining room was average at best. We ate at Harmony specialty ... Read More
We boarded the ship in Dubai. We had a mini-suite on the 11th floor (Baja Deck) and it was spacious and very comfortable. We had anytime dining and the food in the main dining room was average at best. We ate at Harmony specialty restaurant and that was a big mistake. I usually enjoy Chinese food but I didn't like Harmony food at all. While the service was excellent, the food was barely edible. We also ate at the steakhouse (The Grill) and the food there was very good. I had the lamb chops and my husband had the rib eye--both were really good. Since we were never able to get a seat in the showroom, I can't comment on the entertainment. We went 1 hr. before the show but there were no available seats left. Princess needs to deal with that problem because many people were complaining about not being able to see a show for the entire cruise. All of our excursions were from the ship. They were well organized and interesting. The guides spoke fairly good English. Service throughout the cruise was excellent. Embarkation and disembarkation were smooth and efficient. I'm not sure if I would choose to go on the Majestic again. I enjoyed the cruise but I think other Princess ships are superior. Read Less
Sail Date June 2017
We chose this cruise because of the itinerary. Started in Mumbai, India and then stopped in Oman, Jordan, Egypt, Israel, Cyprus, Patmos, Rhodes and Santorini before ending in Athens, Greece. We had two days in both Egypt and Israel. All ... Read More
We chose this cruise because of the itinerary. Started in Mumbai, India and then stopped in Oman, Jordan, Egypt, Israel, Cyprus, Patmos, Rhodes and Santorini before ending in Athens, Greece. We had two days in both Egypt and Israel. All the port tours were very good and the ship was friendly with great service. Our balcony cabin was very small but was fine as we spent very little time in it. And of course the food was outstanding, as Oceania is known for its delicious food. We are used to bigger ships with better entertainment, but this group was very nice and they were lots of fun in helping with the shipboard games. Spending a day going through the Suez Canal was another interesting experience. The captain of the Nautica was extremely personable and gave us lots of good information; we even had a pirate drill. Would highly recommend this cruise. Read Less
Sail Date April 2017
Only we can respond very positively Very much enjoyed the cabins very clean taking care of the cabin very frendli Once again we are very thankful Restaurants very attentive waiters just great And again very very clean and well ... Read More
Only we can respond very positively Very much enjoyed the cabins very clean taking care of the cabin very frendli Once again we are very thankful Restaurants very attentive waiters just great And again very very clean and well cared for every consumer The whole crew just great Thank you very much, the company should be proud of such responsible employees Ship well maintained, cleaned all the time. Crew very takes care of the passengers. The pasengers have two pools ,solarium designated walking trail sunbathing areas,then the gymnasium is well equipped for everyone,We with a wife think that in such an equipped ship everyone will take care of themselves.We also need to talk about places like shops, with all passengers needing and excellent service in these stores.It is also hard not to mention the Japanese restaurant, the Italian, the center where most of the events took plac.Thank you very much for organizing tours Stay on a ship filled to the max with various entertainment Thanks Thanks !! Halina i Janusz Read Less
Sail Date April 2017
Suez Canal transit was the motivating factor. Loved the idea of going to eight countries with unique culture, fantastic sights and great history. We highly recommend this type of itinerary to others. This was our second visit to Dubai, and ... Read More
Suez Canal transit was the motivating factor. Loved the idea of going to eight countries with unique culture, fantastic sights and great history. We highly recommend this type of itinerary to others. This was our second visit to Dubai, and was able to refresh our memories. Embarkation and disembarkation were very smooth as guests staying in Suites get special service. Ship was clean and comfortable, however shows its age. Services was very good particularly in dining rooms. We took private tours ,and felt safe and welcomed in every Port of Call. Over night stay in Haifa enabled us to explore public transportation ie use the train. This was a great experience. Families were traveling to celebrate Passover with friends and relatives. We were able to be in Milan on Easter Sunday following a brief stay on the ship in Venice. While in UAE and Oman people should visit the Souk to get the true experience of shopping in Gulf Counties. Delighted to have had the experience. Read Less
Sail Date March 2017
We chose this cruise for the itinerary. The port experiences were as expected, quite happy with the ports ..... all first time visits except Australia. It was a very low budget cruise ..... but the cruise price wasn't!!!! ... Read More
We chose this cruise for the itinerary. The port experiences were as expected, quite happy with the ports ..... all first time visits except Australia. It was a very low budget cruise ..... but the cruise price wasn't!!!! Embarkation was very smooth at the Kai terminal. It is huge, the team were organized and kept the crowd moving smoothly. It was nothing like the mess we had heard of from previous cruisers. They have listened to previous reviews .... thank you for that. The cruise clientele was mixed, Australian, US, Asian, Canadian and European. A wide range of tastes to accommodate. The food was repetitive, and pretty much boring. The beef was horrible, there was more salmon served then I have ever seen. The 'used food' in the buffet had no flavor and obvious ..... last night's Yorkshire pudding, veggies, roast meats chopped, sliced etc and recooked..... tough, dry and tasteless. Small but I loved it .... there were poached eggs and hollandaise in the buffet every day. =0) Many of the staff were new, lacking training and nervous for the first few days of the cruise. No one seemed to know what they were doing. The dining service improved as the days went on. Many officers seemed to be in active clean up duty. The bar staff were all excellent. The CD team was wonderful. We really enjoyed James, Sophie and Shreta (sp), they are personable, professional and top notch. The spa offers were generous. I had my gel nails repaired, excellent service. The comedians, musicians, hypnotist, orchestra and small bands were all very good. The officer entertainment was the best! It was really nice to see the officers in events during the cruise. The dance team were good, the shows were not what we have come to expect from RCCL. The Diamond teams in both the lounge and Viking overflow and our cabin staff Okle and Ide were also excellent. The ship was in good condition. We weren't sure what this would be like considering it has been sold, delivery to happen in 2017. It was not a good example of an RCCL cruise, many first timers we met said they would not choose RCCL again. We took the Legend in 2007 to the Mexican Riviera, and it was pretty much the same. We found it very strange and interesting that it hadn’t changed. The ship won’t be available …. But not sure we would do this itinerary again. Read Less
Sail Date October 2016
Traveling is my passion, but my dream vacation with Regent Cruses turned into a nightmare. If you are thinking about cruising with Regent you need to read about the series of unfortunate events that happened to me on my trip aboard the ... Read More
Traveling is my passion, but my dream vacation with Regent Cruses turned into a nightmare. If you are thinking about cruising with Regent you need to read about the series of unfortunate events that happened to me on my trip aboard the S.S. Mariner that began with our not having heat in our cabin, suite 735, for the first four days of the cruise, and culminated with my sister and I developing severely chapped skin, and me developing bronchitis and a fractured ankle. The trip was Regent Seven Seas Cruises headquartered at 7665 Corporate Center Drive, Miami, Florida 33126. Our cruise was from Montreal to Miami from October 21, 2016 through November 4, 2016. We boarded the S.S. Mariner in Montreal in the afternoon of October 21, 2016. It was a sunny day in the 50s. Although it was a bit cool in our cabin, we did not think much of it and dressed warmly for dinner. The next morning we were quite cold when we awoke. It was October 22nd and it was in the 40s where we were in Quebec City. We turned up the control on the suite heating system. When it remained cold during the day we thought possibly we were not operating the system properly. We asked our Steward to come show us how to increase the heat in our room. He did, and we had all the red lights lit for maximum heat that night. We went to bed convinced that it would be better by morning. By the next day, October 23rd we were at sea all day, and our room clearly had no heat whatsoever. It was a very dry cold. I went to the boutique and bought a $3 tube of Chap Stick for my chapping lips. We notified the Steward that we had “no heat”. The Steward said he would report it. After no one came we phoned Reception. Then after no one came we reported to the Concierge. Meanwhile we re-reported to our Steward and our housekeeper. By late in the day we were phoning Reception, the Concierge, the Steward, our housekeeper, and a waiter more times than we could count. That night we slept in our clothes. I wore a silk long sleeved turtle neck thermos top with a fleece jacket, stretch pants, and socks. By morning I woke up with a very sore throat, cough and a cold. We both had chapped skin as well. I went to the salon to try to get a gentle moisturizer. Even eye cream, the gentlest cream we had, would make our skin sting. The skin expert was not available, but the man at the counter suggested something. Because it cost $186 (a lot of money to me) I decided to wait and talk to the skin expert. The next day we repeated our efforts to try to get someone to the room. By then it was October 24th, and we were in Sydney, Nova Scotia where the temperature was in the low 40s. I was in bed with my cold all day. Still, I frequently called Reception, Concierge, and 8888 (the number for room service and the Steward). It was always difficult to know if whoever we were talking to understood because their English was not very good. I happen to speak English, Spanish, Italian and Russian so I could communicate with those crew members, but most were from other places. I tried to keep the message simple “no heat in our cabin”, but still no one came. In the afternoon, a nice man from Bulgaria showed up to fix our balcony door. Obviously we were misunderstood by someone we reported our problem to. Somehow someone we called thought that cold air was coming in our room because of a broken balcony door. The door was fine. The man’s English was quite good so we again explained to him our dilemma. He understood. He was quite tall, and he put his hand up to the vent on the ceiling, and said “yes there is not any heat in this cabin.” He also said he would try to get help from an appropriate repair person. A young boy came who after tinkering with the control got in the ceiling in the closet to make repairs. His English was quite poor. When he left we weren’t sure if it was repaired or not. But we gave it some time to get warmer. Thankfully, very gradually it began to become warmer in our room. On October 25th we were in Halifax, Nova Scotia where the temperature was in the upper 30s. Our room was still chilled, but some heat was coming through. It was never actually warm during the next week. It wasn’t truly warm until we were in South Florida, but at least it was not near freezing anymore. Still, by that time we were physically experiencing the consequences of four days without heat. Hypoallergenic eye cream still stung our skin. The dry cold had made our skin everywhere, including our scalp, red and sore. On October 25th, I went back to the Canyon Ranch salon, and talked with the skin expert, Joanna. Joanna suggested the $186 jar of skin cream. I sampled it, and it too stung my skin. She said: “This is the gentlest moisturizer we have. Madam, your skin is severely damaged.” During the next week our skin flaked off (everywhere including in our hair). Our skin did not stop flaking until after our return to south Florida in early November. Meanwhile, my cold and cough worsened. When I saw my pulmonologist after returning, he explained to me that the cold temperature of the air going into my lungs created an accumulation of mucus. The accumulated mucus attracted bacteria, and that made it inevitable that I would develop bronchitis. On the evening of October 26th while we were cruising to Portland, Maine, I went to the ship’s doctor. They immediately handed me a mask because of my cough. He performed an influenza test and a CBC blood test. I had a 100 degree fever, bad cough, and was given an antibiotic, cough medicine, and masks for both myself and my sister to wear. I returned to the cabin and spent the next several days in bed. The next day, October 27th, I phoned my doctor, and she suggested that the ship’s doctor give me enough antibiotics for the remainder of the trip (10 days). I returned that evening, and he did. On October 29th we arrived in Manhattan. Before the cruise my boyfriend had purchased tickets to “Fiddler on the Roof” at the Broadway Theatre. The tickets cost $314. Beginning on October 26th we contacted the Concierge to help us sell the tickets because I felt I would not be able to go. I gave her all the details of the tickets, and was even willing to sell them at a loss. She told me no one asked for tickets. When the tickets didn’t sell, I slept all day, bundled up, and went to the theater with my sister. During the play I was coughing so badly that I got up to go to the lobby. I fell, and later learned I fractured my right ankle. My sister and another person in the audience took me to the lobby where I raised my foot and put ice on it. My sister ran to a drug store to get a wrap for it to help me make it back to the ship. We did make it back with me holding on to my sister and hopping on my left leg, and the added help of a very cooperative taxi driver. When we boarded the ship we did not receive any help whatsoever from the crew. The next day, October 30th, I phoned for someone to bring a wheel chair to take me to the ship’s doctor. I returned to the ship’s doctor who again handed me a mask because of my bad cough. His x-ray equipment appeared to be malfunctioning. He gave me an injection of something (he never told me what), gave me some sample packets of ibuprofen for the pain, gave me an additional bandage for compression and support on my ankle, and told me to see an orthopedist as soon as I got home. I figured I would find out what the injection was when I received the “Medical Services Bill”, but a bill never arrived. They did let me borrow the wheel chair which I found easy to maneuver. Between the wheel chair, holding on to things, and hopping on my left leg I was able to function. I did try going to dinner one night because we had reservations at the Prime 7. Having my leg down for that long proved to be too painful. Incidentally, because I was on antibiotics I wanted water to stay hydrated. People’s wine glasses were filled several times, on this all-inclusive cruise, to each time I managed to get water. When they came I tried to tell them that I needed a lot of water, but again I think the language barrier got in the way. Therefore, I chose to stay in my room with my leg elevated and order room service for the remainder of the trip. On November 4th in Miami we woke up early ready to disembark. Several days earlier I had arranged for someone to assist us in disembarking since I was confined to the wheel chair and my sister would be handling both carry-on bags. I reconfirmed our arrangements on November 3rd , the day before disembarking. Whoever I spoke with on the phone told us that someone would be picking us up at 8:30 a.m. I questioned them because our instructions were to be out of our room by 8:00 a.m., and she assured me that 8:30 would not be any problem. No one came. At 9:00 we called 8888 or Reception. They said they were running behind. At 9:30 we phoned again, and they indicated someone would come. Around then we started phoning every 15 minutes. When it was nearly 11:00 we got a call saying “Madam, why have you not left your room?” Apparently we had been forgotten! All our phone calls asking to be picked up were ineffective and ignored. Apparently when you report any sort of a problem it is ignored! Finally, someone came. By then the ship was absolutely empty. No cabs were available because the disembark time was over. The person at the taxi stand did phone for a cab, and 10 minutes later we actually got one. My sister drove me back to Fort Myers where I had prearranged for an electric scooter chair to be delivered to my home, and I had a doctor’s appointment at 3:00 p.m. that I was able to drive to on my scooter chair. Although I had been on antibiotics for 10 days my bronchitis was severe. They decided to call an ambulance and take me to Gulf Coast Hospital. In the hospital they gave me a breathing treatment, and performed several other tests and X-rays. They determined I had severe bronchitis and a fractured right ankle. I was given three prescriptions for my bronchitis including another antibiotic for another 10 days, a steroid, an inhaler, and an orthopedic boot for my fractured ankle. I am now receiving follow-up care from my primary care doctor, a pulmonologist, and an orthopedist. The orthopedist said that although I have the most painful sort of fracture, my ankle should heal completely with possible physical therapy in around 12 weeks. It appears their crew truly doesn't speak English, and they are programed to perform certain duties such as to smile and fill a wine glass, but if you have any problem major (no heat) or minor (needing help disembarking or getting water at dinner) you are out of luck and destined to be extremely disappointed. Incidentally, Medicare does not cover injuries outside the US. My medical bills have exceeded the cost of my trip! Read Less
Sail Date October 2016
i booked this cruise so we can see Singapore and being on Allure of the seas from fort lauderdale we thought it was going to be wonderful sailing with Voyager. Well it started off with long long waiting to embark and loosing our customs ... Read More
i booked this cruise so we can see Singapore and being on Allure of the seas from fort lauderdale we thought it was going to be wonderful sailing with Voyager. Well it started off with long long waiting to embark and loosing our customs piece of paper but the staff helped us out. Once on board we entered with positive but then realized not as big as Allure but hey we knew that from the start. Instead of jumping onto the windjammer rush we had our lunch at Cafe promenade and we saw prawn rolls and little turkey wraps.... guys the promenade on Allure had a variety of food lol........ well we waited and dragged our little carry ons around with us. Now we where suppose to meet up with the group Nutters from the facebook page but we decided to look around and get to know the ship first. Negetives ..................cabin 1. condom found on floor of shower when we entered the cabin on first day also used condoms in bin of shower. 2. Musky smell in cabin and we carpet which later caused my disability daughter to go to hospital on ship with asthma attack. Ship 1. it was ok and must say was a great place to relax. 2. Some areas need to attention. People should not overtake chairs at pig n whistle and take chairs to take up the whole area so others could not sit down. Nothing was said or done. One group did make this upseting for others on ship. 3. Security Staff was wonderful. Dinning All i can say it was hit and miss MDR was disappointing small amounts of food the Windjammer was hit miss cold or raw food. After 9 days of the cruise we ended up booking meals at the paid restaurants which lived up too there names. Our service was poor but she was new at the MDR we waited a long time between courses. They even forgot our deserts lol. But the two boys singing at the front of Windjammer entertained cruisers. Entertainment At first it was great to watch the comedians tried to make people laugh the hypnotist was the best (maybe it was the cruises under hypnotism that made it) then it started being very dull..... opera , three tenors.... the shows was good not fantastic and first time i fell asleep in one show lol.....ive cruised 10 times and this one was the first i was looking forward too getting to Sydney. Service Hit and Miss and mostly disappointing my daughter was bullied by a certain group of people at the pig and whistle it became very noticeable we made a complaint and nothing was done to this group and when something was said they became worse. I was told it was not violent abuse then they can act.... well emotional abuse comes under violence. Service of waiters and cabin stewart was average but our cabin stewart went way beyond when they lost our luggage on the ship first night we finally got it at 11pm. Ports and Shore It was expensive and tendering became a night mare. Voyager was good to go on but if your thinking of a reposition cruise and younger its mainly for the older sect thankgod the adelaide crow supporters hopped on in darwin bless you. im 55yrs and i know im getting old but im not ready for a retirement reposition cruise again. Read Less
Sail Date October 2016
Entertainment was non-existent, two nights out of the whole cruise was good as for the rest forget it. The Cruise Director Tim is shameful really and should get together for the sake of Princess, passengers will drift away to another ... Read More
Entertainment was non-existent, two nights out of the whole cruise was good as for the rest forget it. The Cruise Director Tim is shameful really and should get together for the sake of Princess, passengers will drift away to another cruise line. Food in the dining room was repetitive, lacking taste, no sauces or gravies very dry. The salmon I ordered was so overcooked dry and horrible. We ordered beef tenderloins one night I believe hundreds of people didnt eat the meal it was like stewing steak, again lacking gravy or a sauce. The Curtis Stone specials were Seafood Stew, Pork Belly and Chicken and Leek pie they were just repeated night night after night. The taste of these three dishes leave a lot to be desired. I ordered the chicken and leek pie twice both times there were small chicken bones!!!. The wait staff were incredible, excellent service and do everything to please. I felt sorry for the waiters because people complained to them, it is not their fault after all, mind you the Maitre D in the Caneletto Dining Room didnt want to know he was rude and unwilling to assist when there was a major problem he was nowhere to be seen. Duty Free liquor Day 2 there was no alcohol available for passengers to purchase, at the start of the cruise there was three yes three bottles of gin for purchase one passenger purchased the three. Apparently alcohol was coming on the ship in Brisbane, great we got off in Brisbane so no Duty Free for passengers disembarking. The ports we visited were great an experience and makes one realise how lucky we are to live in Australia. We and many others were very disappointed with Golden Princess, in fact I can longer recommend Princess Cruises to others which I have always done in the past. Read Less
Sail Date October 2016
* We began our cruise in wonderful City of Hong Kong where we spent 4 wonderful days before our cruise. There was plenty to see and do with my family of three and 4 other couple making up a party of eleven. We undertook the get on get off ... Read More
* We began our cruise in wonderful City of Hong Kong where we spent 4 wonderful days before our cruise. There was plenty to see and do with my family of three and 4 other couple making up a party of eleven. We undertook the get on get off bus tours around the city which took us to most parts of Hong Kong and out to the small and quaint village of Russell. Disneyland, the Peak, shopping, riding the Tram to the Peak and sites and atmosphere of the ladies and temple street markets will stay in our memories for a lifetime. *We looked forward to day 4 when we were to Board Voyager of the Seas for Two cruises which were from Hong Kong to Singapore and Singapore to Sydney. *Check in- It took us nearly an hour and a half to get from the motel to the check in at the Ship - we could see the ship across the harbour from our motel (Which was less than 500 meters away) so we assumed that it would take us no time at all to get to our ship. How wrong were we. Although we were close we did not expect the long wait in traffic to get into the terminal. It was so bad and it cost us around $90 for the taxi fare from our Motel to the terminal. If we had a row boat or a raft to put our luggage on we could have swam to the ship in a quarter of the time it took us to get through all the traffic delays to the terminal. The area around the terminal is so congested with roadwork's and traffic all going to one area. Didn't help having two large ships being at the one terminal. (Mariner of the seas was also at the terminal) so you had over 7000 people trying to get to one area to board two ships, Our taxi driver kept apologising for the length of time but it was not his fault as everyone was in the same predicament trying to get to the terminal. * Check-in at the terminal was ridiculous, the line up was so long and it took ages to get to the check-in counter. Once we got there we were told that we needed a photocopy of our passports so RCI took our passports to make photocopies and then we got back in line. This same episode was happening to most people who were boarding the ship, not just us. Maybe RCI should advise travel agents of this requirement so passengers take copies of their passports as they are required at check in. * Once we proceeded to board our passports were taken from us at the entry onto the ship. We thought this strange as this has never before happened to any of our group nor a lot of other people we spoke that your passports are taken from you. They were not returned till we got Singapore. Our Passports were again taken from us when we continued on our second cruise from Singapore to Sydney. We got them back the day before we arrived in Darwin as Australian immigration were on board the ship and processed our arrival into Australia. * We had dinner the first night in the Sapphire Dining Room (my time dining). There wasn't enough staff in the dining room so they brought staff up from the Windjammer restaurant who were not trained properly to serve guests. The table service was really bad and meals were being mixed up. As we were a large party of 11 people they provided our group with one table which was good but the waiters did not know how to take orders for drinks and meals properly. We had arranged to eat every night at 6.30 pm so we were concerned if we had done the right thing. We were swapping meals with our friends and having to eat meals we had not ordered so everyone could eat together. We ordered drinks and if they didn't have what you ordered, they just replaced them with something totally different, without asking us first. So we ended up with all these opened drinks on the table that no-one had ordered. We were not charged for them but you don't assume someone will drink something completely different to what you ordered. After that night (after complaining) they replaced the wait staff that looked after us and the new waiters who had been on the ship for a long time were extremely professional with the service of both food and alcohol. We also went to Italian Restaurant one night for our wedding anniversary, Food was nice but nothing special. We had a great laugh listen to a group of oldies who travel quite frequently about their travels and experiences over many years. We also ate at Johnny rockets one lunch time and food was also Ok and plenty of it. We walked away a full as boots eating Greasy Hotdogs, burgers and Fries but the atmosphere was good and we had a number of laughs and sing along with the staff. * Guest Services - The guest services line up and wait time was ridiculous and there staff were very unhelpful. - If you were making enquiries or seeking information you had to stand in queue at times for up to 2 hours with many other passengers to try and source information. Many of the guest standing in line were missing out seeing some of the night activities and shows. I learnt to get up early and go down to guest services at 6.00am in the morning so that he could avoid the queues which formed everyday after about 8.00 am and would be there all day till approximately 11.00 pm. After a few days they had someone walking up and down the line trying to triage some of the questions that needed to be asked at guest services. Quite often though they could not answer a question and write down your question and advise you they would call you back and let you know the answer. This never happened and was quite disappointing after spending so long in the lines not to get a response. Shore excursions was also poor hence why we did not take a lot of tours. We asked about a tour in Singapore and placed on wait list. We were asked to come back several times and no one was able to advise us if we weer on the tour or not. Finally at 6.00 am on the morning of the tour we were told they did not believe there were any spots so we organised our own tour into the city to find out later there were spots available. I questioned the original staff member two days later when we had left Singapore as to why he had not got back to us and he simply said he forgot and was to bust which I don't believe shows good customer service. We were annoyed as we wasted all this time and Singapore was great place and we would have loved to seen more of it. * The shower recess in our room flooded for the first couple of days.. We did report it we assume that it was fixed as it stopped but we were not notified. Again I had to stand in line for quite some time to report this. Some of the things were trivial which could have been sorted out without very easily. Like a lot of people just needed a hole pinched in there Sea Pass card so they could attach it to a Lanyard. Why not supply a hole in the card to start with or provide a hole punch at the counter for people to use. I watched one day as a guy in front of me who stood with me for 1.5 hours to get his sea Pass card . He finally got near the front of the line and someone from RCI asked if any one else was in line to get there sea card punched where approximately 20 other people had the same issue all standing in the queue which reduced the line p by about 20 people for such a little thing. * The first port of call was Sanya - what an absolute nightmare. We had to pay $25 for the Visa (each) - this was automatically deducted from your account unless you specifically went to guest services and told them that you were not going into port. I tried to fine out about this before I left and RCI told my travel agent that it was required before boarded. As we travelling with a number of other people who used another travel agent they were told a different story that we could get them on the ship. I spoke to other passengers on the ship and they were given the same advise as my family and got there visa which they paid hundreds of dollars for to find out they could have purchased them on the ship for $25. No information was provided on the process for getting off the boat. When information was delivered it was different, depending on which member of staff you spoke to. Everyone ended up going to the La Scalia Theatre and were simply told to take a seat - no further information was provided at that stage. We sat in the theatre for about an hour and one of the other guests told us that we needed to line up and get a ticket to get off the Ship, which we did and this took about a hour. We had our tickets to get off the ship but we then had to take a seat and wait again until our number was called and we could then disembark. We then walked down a number of gangways in one continuous line which took approximately 30 minutes. It felt as though we were cattle be herded. Chinese Military stood around and it felt quite uncomfortable getting off the ship. So once we all lined up and got off the ship we were transported to immigration on a shuttle bus where we were processed. We the had to get back on another bus to get transported into Sanya. We sat on this bus in the heat in the car park for around 3/4 hour waiting, not being told anything at all. Then four of our friends including my son decided enough was enough and got off the bus because they were sick of waiting around and could not see any point going into Sanya as most of the day had gone, and returned to the Voyager. The rest of us waiting another 20 mins and we finally left the car park and were driven to an area of Sanya near the beach. We got to the beach expecting to be able to swim at the beach only to find that we were not allowed to swim as the beach was dangerous due to the undertow. We were also told that the bus would come back every hour on the hour and take passengers back to the ship, however at the last minute when we were dropped off the bus driver said he was instructed not to leave the area until 7.45 pm. So we were stuck there, nothing to do, nothing to see - we sat on some steps in front of a motel with some other passengers discussing the debacle of Sanya and basically just had to wait there until the bus driver was ready to go. In the end were able find a ready teller to get some money out and catch taxi's back to the Ship. But the taxi could only take us to the end of the shipping terminal where we then had to pay to catch a shuttle back to the Ship. By this time is was around 7.00 pm. There was not one person that we spoke to who was happy with the experience they had in Sanya. Some Guest/passengers that had paid for shore excursions missed them due to the time it took to get off the boat and get processed through Chinese immigration. They were afforded a refund but were extremely upset at the whole process as they booked the shore excursions in good faith to get priority to disembark.. *The next port of call was Nha Trang Vietnam - again we had the excessive time to wait to get off the ship by tender boats. You were told to get tender tickets when you were ready to leave. We had breakfast at 8.30 and went and got tickets around 9.15 am to get off, It took till around 11.00 am to get off the ship due to the turnaround times of the tenders. If you had a shore excursion booked through RCI you got priority than someone wanting to explore the City on there own. Once we got into Port We Hired mini van and driver for our group of 11 to drive around and have a look at some of the sites. This was reasonably in expensive and we paid only $18 US dollars per person to see most of the sites that other passengers that booked through RCI paid a lot more to see the same sites. When we came back we were lucky that the line up to get back on the Ship was only short, We had about a 100 people in front of us in the line but as we got to the front of the line more people came back and the Queue ended being around 500 m long with Passengers standing in the hot sun for up two hours with no shade. People were getting sick because of the extreme heat with no shade to stand under and several children and elderly people got heat stroke standing in the boiling heat with some children vomiting due to excessive heat. * Ho Chi Minh City Vietnam - Two days stopover- the time to get off the Ship wasn't as bad this time as we could just walk off the boat when we were ready to leave, however, you had to catch a shuttle bus from the ship to the end of the pier and then walked 200 m up to the highway where there were taxis and some tour operators waiting on the highway to transport you into the City. Once we were there we hired a minivan with a driver who was going to take us in to Ho Chi Minh but we weren't aware that it would take us around 2 hours to get to Ho Chi Minh City from the boat till the guide explained this to us. This was not relayed to us on the ship also. This meant that we lost nearly 4 hours of sight seeing the first day travelling to and from Ho Chi Minh City and the ship. We saw some wonderful sites with the War museum, shopping, the Lacquer works and numerous temples the highlights. The second day we were in Ho Chi Minh we stayed on the ship as we didn't think it was worth the 4 hour round trip to go back in again. Passengers should be made aware of the amount of time it takes to get into the City - and how far away the ships docks. The Visa for Vietnam was only $6 not $50 as quoted by Royal Caribbean before we left for the cruise. it was a shame as the group really wanted to do a river cruise down the Saigon river on the second day and possibly visit the tunnels but as the boat was going to leave approximately 5.00 pm we did not have the time to undertake these trips. *Singapore - what a great City - At this Port our Group separated and the 4 Couple who joined us on the first cruise from Hong Kong to Singapore left the Ship to spend 3 days visiting Singapore before flying back to Australia. As the rest of the group took off to check in to there motel my wife and son and I took a hop on hop off bus tour and looked at many of the landmarks around the City of Singapore. As we had limited time and had to be back on board by 4.00 pm we did not to explore much of the City but will return one day to spend more time in the City. Highlights was the Large Ferris wheel that looked over much of the city, the botanical gardens, the large shopping centres. * Darwin - Good to be back in Australia - We were able to catch up on News and chat with some family as we had mobile service. We took a shore excursion in Darwin and went and seen the Jumping crocodiles. We were extremely lucky as we a number of crocodiles on our tours that swam out to the boat to be fed and got some very good shots of some large male crocodiles. The tour guide and bus driver were great and very informative. Again more time would have been great to look around Darwin itself as the Adelaide River where the Crocodiles are is approximately 80 km away and by the time you travel out and back did not allow time to explore the rest of the city before the ship departed. * Port Douglas - We have been here before and decided to do our own thing. We were annoyed though it took us till nearly 1.00 pm before we could get on shore waiting for tender boats. By the time we had some lunch and walked around a few of the shops we then had to get on board to the tender again to get back out to the ship. A lot of people we complaining about the length of time it took to get off. With many of the guest from overseas it was shame they could not see a lot of Port Douglas and it did not present a good picture for Australian Tourism even though the Ship is American owned with people waiting hours to get on and off the ship. * Cairns - Again we tendered out at Yorkey Knob. We did a shore excursion as it was cheaper to do this then to simply get the tender boat in and the shuttle to Cairns which you had to pay for. We at least got a trip up to Karunda Markets and then to the botanical gardens and into Cairns where we had a nice lunch near the promenade are in Cairns, As we have been to Cairns before and seen most of the sites there was not much more that we wanted o look at. *Airley Beach - We visited here 2 years ago for 10 days so we knew all about Airley Beach. We contemplated whether to stay on board or go in given the poor tendering procedures that we had experienced. We opted to go in around lunch time and have a seafood lunch which was exceptional in a restaurant near the street markets. It turned out to be great day and we caught up on some supplies at the Woollies' supermarket whilst we were in town. *Brisbane - We caught a with some friends who had recently moved to Brisbane. They picked my family and I up from the boat and dropped us back just before departure. I think we were one of the last to get back on the ship. We had a great time catching up and exploring parts of the City with them and are planning a trip back to Brisbane next year for a bit longer Stay. Our Son also picked up some supplies for Halloween night which was being featured on the boat that night. * There were minimal amount activities and shows on during the first part of the cruise (compared to the Singapore to Sydney cruise). After talking to some of the Cruise Director's staff we were told that they had only a third of their staff on board for this cruise so they were not able to do as much as they would normally do. More crew came on board in Singapore which allowed the activities staff to have a rest and be able to spread themselves across the ship more evenly to undertake more activities. Some of the shows were quite good and others were appalling. The Activities staff were great with our son becoming great mates with Grace and Linda and the sports activities guys like Ippy (who was on the Rhapsody of the Seas when we cruised three years earlier). * We were also told that the first cruise was a transitional cruise and there were a large number of new staff on board and apparently the first time that this cruise had been organised. We were not advised of this and may have not undertaken this leg if we had known this. * When we got into Singapore we got a new Captain and he was amazing - so friendly and outgoing. He made an effort to come on deck nearly every day and introduce himself to passengers. Couldn't even tell you what the Captain looked like on the first cruise as we never seen him. * The standard of food in Main Dining room was not up to scratch compared to the previous cruise we had been on before some three years ago on Rhapsody of the seas. It seem to be repeated, was quite often cold, unappealing and not the variety. The Windjammer had plenty choose from but it was quite often hard to fond a table at breakfast and Lunchtime. A lot of the food was bland but as there was a lot to choose from you could quite often find something that was ok. We even ate here at night time on some occasions as we found the Main dining room was not that appealing and having to get dressed up to go there become a chore some nights when you just wanted to relax and unwind. * We had mix ups with our account numerous times - being overcharged or incorrect amounts being put on our account, being charged for things we didn't purchase so it meant standing in lines at Guest services to sought out. * Smoking was allowed in the Casino which was in the middle of the ship on the first leg of the tour from Hong Kong to Singapore and the smoke filtered into the bars and promenade area. Although I don't have a issue with people smoking I do have a issue when it filters into areas where other people are trying to get away from it. Once we got to Singapore smoking was not allowed in the Casino which made the trip more pleasant and most people agreed that the areas around the Casino were more pleasant to sit in and enjoy.. * Generally staff were not very experienced and unsure about what they had to do - this was probably because they were new to the Ship and didn't have enough trained staff to assist. Not saying all staff were but when you want information you expect people to know or least find out and get back to you with a response. Activities people were great and always tried to get people involved in activities. * We asked to have a fold out bed (like a fold out lounge) in room but we got a Pullman bed which comes down from the ceiling - which our son who is 15 and 6 foot 2 didn't fit in and found it hard to sleep at night. Because of this we all took turns at having a uncomfortable night sleep clambering up onto the bunk style bed above the main bed with a rickety old ladder. We looked at the brochures it showed pull out type beds and when we asked for this this is what we expected as we had this on the previous cruise and instructed not to have the bed that came down from the ceiling. I had a recent knee replacement so it was pretty hard for me to get into the bunk beds some nights. * I tried many times to find out about getting an upgrade to another room but no one ever got back to me about it. When he complained about the bed he was told that this was all there was yet in illustrations we have seen in brochures it shows that the you can get a sofa type bed for extra guest sleeping in the same room. * This also happened with a shore excursion we tried to get onto in Singapore, we were put on a wait list and told that they would notify us by 8.00 pm the night before we got into Singapore. We didn't hear back from them so we went to guest services at 11.00 pm to ask and no one could help us, told us to come back at 5.30 the next morning to see if we were on the excursion. When Scott went back down early the next morning, they told us that we weren't booked in so we had to try and organise to get into Singapore on our own. We were on the waitlist for 2 days. We did speak to the shore excursions staff member the next day and asked him what happened, he said he got busy and forgot to contact us. * We seem spend most of our time in queues or trying to source information about different things - inexperienced staff and lack of knowledge about the Ship processes were a big part of the problem. We felt that we let our friends down because of the bad experience they had with Royal Caribbean - we were the ones who said how good Royal Caribbean was from previous cruise experience we had with them. So our friends won't be travelling on another Royal Caribbean Cruise any time in the future, they much preferred P&O. Positives Hong Kong, Singapore, Darwin and the other Australian ports were all great - except for the tendering process. We would love to go back to some of these places again one day especially Singapore which we only saw briefly. Some of the activities people on both cruises were really good, but there was so much more to do on the second cruise. Overall on both cruises the other passengers were great and were met some very interesting and great people.. The amount of money we spent on the trip, we felt the first part of the cruise was a let down and we were just really disappointed in the whole cruise due to the early problems and we will need to look more closely next time we travel which hope will be next year. The cabin states person that we had was excellent as was some of the bar staff as well that we become friendly with. Outdoor activities great, rock wall, flow rider, ice skating show, mini golf course, table tennis were great. Some great bars with Schooner Bar and Tavern our favourites and trivia was great with seats taken up eagerly everyday by passengers wanting to play. Our son had a good time as he mixed with many of the staff and some of the other passengers his own age group especially on the second cruise. Summary Royal Caribbean really need to pick their game up if they are to continue to get return customers back on their Ships. Many passengers that we spoke to who made written and verbal complaints on board were offered compensation for the poor delivery of service that they received during the course of the cruise. Many people said that they would never again travel with Royal Caribbean, even some passengers who were Crown and Anchor members said that it was the worse cruise they had ever been on. We are also Crown and anchor members and felt that this overall cruise experience was not up to the expectation that we received on our previous cruise we had some three years ago with Rhapsody of the seas. We thought that it would be beneficial to provide you with some feedback about our experiences - particularly on the first cruise. We enjoy cruising but we will be looking more closely at other providers to see what they have to offer before going directly with Royal Caribbean, as we know the rest of the other people that came with us will not go with Royal Caribbean again due to the service and the product that they received. Read Less
Sail Date October 2016
Decided on doing this cruise as relations were making their way back to Australia after spending 3 weeks with us in Wales. This was our first time with Princess and will certainly cruise with them again . As I was travelling solo and ... Read More
Decided on doing this cruise as relations were making their way back to Australia after spending 3 weeks with us in Wales. This was our first time with Princess and will certainly cruise with them again . As I was travelling solo and had to pay the dreaded double cost I chose a inside cabin , this was mid ship on Baja deck B411 ,cabin very spacious,loved the open wardrobe space making the cabin seem larger without the wardrobe doors. Good cabin steward who kept everything clean and tidy,loved the new bed and pillows so comfy you did not want to get up. We had my time dining and after being on different tables for a few nights we found two excellent waiters whom we asked to stay with ,we were lucky that if we dined around 7:30 pm there was usually room at one of their tables , Prasad was from Goa and his assistant from Brazil ,we were made to feel special every night,nothing was to much trouble for them The theatre shows were hit and miss , enjoyed Paul Brown who performed two nights fabulous voice he had been the lead singer in The Lion King in London,David Copperfield also put on two good shows once in the Theatre and and another night in one of the lounges. Also went to a few shows in the lounges put on by the crew and were also very good .only problem was there was never enough room and lots had to stand throughout the show. One of the highlights of this cruise was the transit though the Suez Canal ,excellent commentary from the bridge by an Australian lady ,sorry can,t remember her name ,also enjoyed her talk in theatre on Petra ,I had been a few years ago on a land based holiday to Jordan so had already visited Petra so enjoyed going through it all again. My only regret on this cruise was not taking the plunge and going the full 48 nights to Australia! May be another time.loved the Emerald Princess Read Less
Sail Date September 2016
This was our first P&O cruise, and we had high expectations. Our cabin was good and activities, including entertainment and daytime talks, were all good to excellent. I particularly enjoyed the daily cricket matches run by Adam - ... Read More
This was our first P&O cruise, and we had high expectations. Our cabin was good and activities, including entertainment and daytime talks, were all good to excellent. I particularly enjoyed the daily cricket matches run by Adam - excellent. Most staff were polite and helpful, but we found some Reception staff unhelpful and slow to get back to us. My biggest problem was with the food. I am vegetarian, and found the choices limited and often poorly presented. We opted for set dining in the Meridian Restaurant. We have enjoyed this set type if dining on other cruises and as one of our party had mobility issues restaurant service was preferable. Examples of food I was offered included a potato sandwich (not even any butter, and I was told it was a vegetable sandwich) and risotto that was a solid lump of rice with very little else added! I asked for brown bread sandwiches and was told brown bread is only used for fish! The meat eaters in my party were bored with very similar choices day after day, and some of the meat was very tough and unedible. We all found the pseudo language which regularly had to be interpreted for us very tiresome, and strange dishes and combinations of flavours odd and off putting. The lunchtime buffet in the Belvedere Restaurant was much better and had a wide variety of choices. Waiters and restaurant staff were helpful and always polite. It was such a shame they had to serve such poor quality food. One other thing that caused us problems - my husband has severe migraine if there are bright flashes, and he always finds the presence of photographers a challenge, particularly on formal nights. There must be other people who are affected by this? All in all, we enjoyed the cruise, but would have struggled with more than 3 weeks of the food! Labelling of the decks and venues on the ship is poor. Why does each deck have a name, a number and a letter? Simplify this P&O! I was really pleased that the pools had fresh water, as opposed to sea water on some other ships. The gym was well equipped but there were often no wipes or towels. The Palladium Theatre is excellent. The only concern we had was the obsessive use of the smoke machine, regardless of its relevance! One other thing that caused us problems - my husband has severe migraine if there are bright flashes, and he always finds the presence of photographers a challenge, particularly on formal nights. There must be other people who are affected by this? All in all, we enjoyed the cruise, but would have struggled with more than 3 weeks of the food! We expected better from P&O. Read Less
Sail Date March 2016
On-board Management makes good money by promoting packages. Value for money is poor. Especially staff are not friendly & does awkward drinks. Cabins sometimes smells likes a fish. Entertainment is always the same excellent. Pool ... Read More
On-board Management makes good money by promoting packages. Value for money is poor. Especially staff are not friendly & does awkward drinks. Cabins sometimes smells likes a fish. Entertainment is always the same excellent. Pool area service is very poor. No towels after get wet. Food in Buffet restaurant is not as per the taste & crew working in that areas is disgusting, they eat & drink from the buffet. The Shops are most of time closed & the staff working in the premises is look like sleepy moods. The shop have no such a variety of products & too expensive. The Excursion where they take us & how the staff take care of us is very touchable to our hearts. Read Less
Sail Date January 2016
Firstly, I have cruised over 200 nights and if you are a new cruiser reading this my suggestion would be to forget all the smoke and mirrors and work out whatever cabin you choose, the net cost per night. I will explain at the end. We ... Read More
Firstly, I have cruised over 200 nights and if you are a new cruiser reading this my suggestion would be to forget all the smoke and mirrors and work out whatever cabin you choose, the net cost per night. I will explain at the end. We had a wonderful cruise, RCCL always have lots of outdoor activities such as wave rider, mini golf, rock climbing , Basketball etc etc and they maintain there ships very well. The food across all venues was very good and the quality was where it was 2 years ago. I hope while sailing in Australia the food quality is maintained and does not slip back to cheap and nasty . I heard people complain about no prunes, toast is burnt etc etc.and no doubt We had a Junior suite on deck 9, loved the walk in robe. We are Diamond members and the only issue we had was because we had a couple of free drinks no one wanted to serve you. It was like you had the plague in some places. There is always some problems, we had some first couple of days but at the end of the day, this cruise was very very good. we like RCCL and believe they have the best value. Now if you have not cruised before, or maybe you have please be aware. We were a little shocked when we went on board and purchased a white wine and a scotch and coke. The Cost was $21 and Not Australian but US $. This is at least a 25% Plus increase since our last cruise in April 2015. Then when you convert to Australian $ add about another 35% plus depending on the exchange rate. This is around $29 AU $ and also note everything on the ship is in US $ That is $12.50 for scotch and coke AU and around $17 AU for a glass of wine. This also includes now a 17% Gratuity which is just crazy Similarly, they announced that Duty free would almost double in cost when the ship was sailing out of Sydney. So Australian Cruisers beware, it could end up costing a fortune if you are not careful. Read Less
Sail Date November 2015
Explorer of the Seas Review We went on the repositioning trip consisting of four cruises from Southampton to Fremantle. This was a 42 day cruise from October 2, 2015 to November 13, 2015. Explorer has a lot going for it. The ship ... Read More
Explorer of the Seas Review We went on the repositioning trip consisting of four cruises from Southampton to Fremantle. This was a 42 day cruise from October 2, 2015 to November 13, 2015. Explorer has a lot going for it. The ship looks great, the décor and finish is good quality. Our stateroom 2292, although at the lowest level, was of a good standard with ample room and the bed was good. The evening shows were a real highlight with class acts including the song and dance team, the Explorer Orchestra and various individual artists of a high quality. Two comedians early in the cruise were of poor quality. The food was of a high standard although the menus were repeated and the formal nights did not feature different menus. Another highlight was the ice show. Explorer has a large ice rink with about 700 seats to watch the show. There were several Olympic standard skaters and the show was outstanding. The Cruise Director, Graham Seymour, was absolutely brilliant. He added a level of humour and great organisation to all the events and programmes. The rest of his team were also exceptional. There were several areas where the ship could have performed better. Gastro: The outbreaks just got more and more serious until at a changeover port passengers were asked to leave so the whole ship could be fumigated. Unfortunately the staff did not police the use of the sanitation stations at the entries to the dining facilities so it was always going to be a problem. Also the staff should have taken over the dispensing of food as passengers handling the same serving spoons etc. allowed the transmission of bugs. Library: The ship was advertised as having a library. It was very limited to start with and within a few days there were almost no English novels to read. This was a great disappointment to those who did not bring books. Excursions: The excursions representatives were not to be believed when questioned on the details of proposed excursions. They were either poorly trained or disinterested. Card Room: This was combined with the library and was quite inadequate for a ship of this size. Those wanting to play card games had to use other areas which were not always suitable. Suez Canal: it was so disappointing that there was no prior briefing nor was there any commentary during the transit. This was supposed to be one of the highlights of the trip and the lack of information was very poor. Generally we had a good cruise. The age group was mainly in the sixties and seventies and the facilities were more designed for a younger age group. Examples were the flow rider and the rock climbing wall. Read Less
Sail Date October 2015
My wife and I embarked in Fremantle with our young Son in Perth, it was super slow embarkation. We left our bags with MSC staff as requested at 3pm, we did not get our bags again until 10:30pm when they were delivered to our room. We had ... Read More
My wife and I embarked in Fremantle with our young Son in Perth, it was super slow embarkation. We left our bags with MSC staff as requested at 3pm, we did not get our bags again until 10:30pm when they were delivered to our room. We had all the baby things in those bags and all essentials for us. There was no reason given to why it could take 7.5 hours for us to receive these bags. This was the start of a disappointing display by MSC! Service is the slowest, especially at the bars and coffee bars. The food was terrible, the coffee was terrible, the restaurants are cramped, the buffet was slop!! But the worst thing was that the vast majority of passengers were sick, there was no policing of this, including usage of utensils and sanitizer at the entrance to the restaurants. Or sterilization of the ship. The Internet was a huge ripoff, the photos were a massive rip off!! The MSC dvd set was €49 and if I can convince anyone not to buy this then please save your money, it looks like a 5 year old filmed it on a old camera and doesn't represent your actual shore excursions. As ours had a port we attended after receiving the dvd. Save your money and sail with the best reviewed ship on cruise critic is my suggestion!! Read Less
Sail Date March 2015

Find a Cruise

Easily compare prices from multiple sites with one click