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41 Spain Family Cruise Reviews

We choose this cruise to celebrate our 40th wedding Anniversary and the special offer price was too attractive to turn down. We were let down by Guest Services in Suffolk regarding this but the staff on board more than made up it. Stephen ... Read More
We choose this cruise to celebrate our 40th wedding Anniversary and the special offer price was too attractive to turn down. We were let down by Guest Services in Suffolk regarding this but the staff on board more than made up it. Stephen and Gustie in the Thistle were great. The food was better than expected with lots of choice. Our Cabin stewardess Patti offered service above expected and James in the Observation Lounge remembered our cabin number after the second visit to the bar. Jeffery in guest services sorted out head offices issues! In my opinion the art works left a lot to be desired. The one in our cabin was awful. It would have been useful to know that all the museums but one were closed In Lisbon on a Monday and Cadiz was closed on Sunday (the days we visited). The drinks package was good for adults but for anyone aged between 12-17 years it was a waste of money unless you were prepared to rot your child's teeth with at least 9 fizzy drinks a day. Yet you had to pay adult prices for the children if you had anyone of this age in your cabin. Very unfair Fred Olsen. Read Less
Sail Date April 2019
This was our 4th cruise. Our previous 3 cruises were with Royal Caribbean, and although we were reasonably happy with RC, we decided to give Marella cruises a try, because the price was good, and because they were going to ports we wanted ... Read More
This was our 4th cruise. Our previous 3 cruises were with Royal Caribbean, and although we were reasonably happy with RC, we decided to give Marella cruises a try, because the price was good, and because they were going to ports we wanted to visit. We were a group of 6 people from 3 generations, all with inside cabins. We had the full board package rather than all inclusive, because we don’t drink very much and, at over £28pp per day, you would have to go some to get your money’s worth! Also, every person on the booking must buy the package, which is hardly fair when there are under 18s in the group. We flew from Edinburgh to Palma on Tuesday 9th Oct. Check in, flight, and transfers were seamless. No problems at all. Very well organised, with Marella staff on hand at every point to direct customers. Check in at the cruise terminal was relatively quick and again, very easy. We arrived at the ship around lunch-time and our cabins were ready. We went to have a look at the cabins then went for lunch. All staff on the ship were friendly and happy. They seem much more relaxed that RC staff, who seem to have supervisors on their back the whole time. We were very happy with the ship itself. There was of a good standard of cleanliness. I’ve read some reviews saying that the ship is old and tired and needs to be retired, but I wouldn’t agree. There were a few issues – especially leaks here and there when it rained, but generally it was pretty good. There seemed to be fewer blocked toilets than our other cruises with RC. We didn’t really use the lifts, but they did seem quite slow. One thing I thought was strange was that at night, there were no lights at the front of the promenade deck, which meant it was pitch dark at night, preventing everyone except the bravest from walking round the ship after dark. I’m not sure of the reason, but I’m assuming it’s because the bridge might find it more difficult to see if there are lights directly below them, but you’d think there could be some muted, low level lighting to allow people to have a stroll round the deck at night. There are lots of lounges and places to sit, so you never struggle to find somewhere to relax. There are the usual issues with sunbeds of people putting towels or belongings on them then disappearing for hours on end. This needs to be better managed The ship is apparently going into dry dock on 30th Oct for a week for repairs and deep cleaning. Dining: We ate mostly at Sirens for breakfast and afternoon tea, and the Lido or dining room for dinner. Dining positives:- In the main dining room, there are no set times for dinner. You can decide whether to share with others or have a table to yourself. You are seated immediately you arrive at the dining room -we did not ever have to wait in a queue to be seated. Afternoon tea in Sirens is fantastic, and was always very busy. Food was of good quality mainly and there was always plenty. Desserts in particular are much better than RC, who’s desserts are all very similar in consistency. Tables were kept clean and tidy by staff. Plates were cleared quickly and efficiently. Dining negatives:- Queues!!! British people become quite fierce if anyone tries to nip into a gap in the queue. The layout of the self service areas mean that if you only want something at the far end, you pretty much have to queue from the start. This was probably one of the only things that RC trumps Marella, as they have different stations for different food types. That said, the queues move quite quickly, so it’s not a major issue We didn’t try any of the a la carte restaurants as the food in the included restaurants was more than enough for us. Entertainment and activities:- We didn’t go to many shows in the theatre. We saw Stan John, the comedian, who was fine. Otherwise, we heard from others that the ships entertainment staff were decent for the first few nights but after that, it seemed to be too much of the same thing. There was a trio singing in the Waters Edge lounge, called Acoustic Soul, who were very good, but otherwise, we didn’t do many of the offered activities – although there was plenty to do. Service was good throughout the ship. Although I’d advise everyone to check their onboard account as we were double charged for use of the safe. Marella are much less pushy regarding selling extras than RC. Photo opportunities are there, but you are not bombarded every time you get on and off the ship etc. One major negative was that one of our cases was badly damaged being transferred from the ship to the cruise terminal at the end of the cruise, and the response to this was less than impressive. They tried to stick it back together with 2 small pieces of duct tape. We had to pay 10 euros at the airport to have it wrapped. I emailed Tui when I got home, but so far have had no response. Ports and excursions:- This is where Marella beats RC hands down, for me. The hours we were in port were much longer than RC. I suppose, in fairness, the ports we visited were relatively close together, but we were usually able to disembark around 9ish and didn’t have to be back on until 6 or 7pm. The ports we visited only twice had shuttle buses, which were £7pp (Portimao and Valencia) The shuttle bus in Valencia is unnecessary. Our teenagers wanted to go to the aquarium, so we didn’t get the shuttle bus. We left the port and got a local bus (number 95) to the aquarium. There are frequent buses numbers 95 and 4, which go to city centre from the port. They cost 1.50 each way. All in all, a great cruise. I would not hesitate to use Marella again, and would definitely choose them before Royal Caribbean next time Read Less
Sail Date October 2018
Our first time on a cruise and having travelled with Tui previously we thought we were in safe hands. Some very good experiences onboard; the staff were excellent, the Tui excursions were well organised and guides very good. However the ... Read More
Our first time on a cruise and having travelled with Tui previously we thought we were in safe hands. Some very good experiences onboard; the staff were excellent, the Tui excursions were well organised and guides very good. However the entertainment wasn’t for us, very Hi De Hi, they tried hard but lacked any sophistication. The food was plentiful though more canteen than cuisine. The ship was old and we were surprised Tui were associated with such a vessel; though we believe this is its last year - the paint work was awful, no straightlines to be seen! The continuous promotions to sell photos, treatments and items from the onboard shops was tiresome - shame on you Tui. The cycle tours were excellent and highly recommended. The cabin was shabby, though very well cleaned twice a day by the excellent stewards. In summary, if you want games, fun and frolics with like minded passengers this is the ship for you. If you want sophistication, an up to-date ship I’m sure Tui can do better. Read Less
Sail Date August 2018
This was our first cruise and We Were not sure what to expect. The whole experience from start to finish was memorable. What an amazing ship with the most friendliest staff and crew you could ask for. Food and entertainment was fantastic ... Read More
This was our first cruise and We Were not sure what to expect. The whole experience from start to finish was memorable. What an amazing ship with the most friendliest staff and crew you could ask for. Food and entertainment was fantastic and our rooms although dated were spotless. Henry and Rocky were fantastic cabin stewards with the most loveliest smiles for you every time they saw you . I can’t believe waiter staff knew our names after only a couple of days . Service was fantastic. Absolutely gutted this is the ships last year sailing . Only downfall was that there was only one charging socket for phones etc .And WiFi not so good although it was £49 for 7 days per person . The entertainment team were amazing as was the compare who was very funny. Shops ok but not much to purchase would have liked a little more choice Read Less
Sail Date July 2018
we chose this cruise as we had never been to Portugal before. The ship is getting a bit tired but its still fantastic ,FOOD is fabulous loads of choice ,breakfast and lunch is the best in our opinion :) almost like a English full breakfast ... Read More
we chose this cruise as we had never been to Portugal before. The ship is getting a bit tired but its still fantastic ,FOOD is fabulous loads of choice ,breakfast and lunch is the best in our opinion :) almost like a English full breakfast mmmm. Drinks ...cocktails are lovely my fav is Long island iced tea ,wine and beers are lovely also. Entertainment was ok could have been better if the sound was turned down a bit. Ship staff are all fabulous :) :) :) so helpful, polite every day ,they never stop working always cleaning and asking how you are doing. Collis are room steward ,made me a towel animal every day they were fantastic , room was kept clean and very tidy.always asking did we need anythink ,and have a nice day .we had a balcony room 8014 fantastic room. ONLY issue with this hoiliday was the Ship had docked up in Palma so far away, it would have been a verylong walk just to get off the docks and then to the town center.we are both walkers but this was too long . we found this happened a few times but they but shuttle busses on for £7pp on theses other days . OVER ALL FABULOUS ....we will be back xx Read Less
Sail Date May 2018
The food and entertainment were excellent. The shows (including (Gareth Gates) were west end standards and the ships band were the best. A good choice of food was always available as was the ice cream, unlike P & O! We've been ... Read More
The food and entertainment were excellent. The shows (including (Gareth Gates) were west end standards and the ships band were the best. A good choice of food was always available as was the ice cream, unlike P & O! We've been on most of the cruise lines before, including a previous Princess, but this has to be one of the best ships. The cabin steward, bar staff, restaurant staff, were so polite and obliging. The ship itself, although built in 2004, had obviously had a recent update. The bed in our cabin was king size and very comfortable. The only negative thing I could find was the choice of beers! All lager types apart from Bass (brewed in USA!!!) and the tasteless John Smiths and Boddingtons. Here's where P & O score points as they have a good choice of British Beers. Princess, take note!!! Definitely go with Princess again though. Read Less
Sail Date May 2018
My elderly mother cannot fly because of health issues and wanted to visit her home country.This was the only cruise that called at ports we wanted to call at. Our experience of the cruise started poorly when initial arrangements were ... Read More
My elderly mother cannot fly because of health issues and wanted to visit her home country.This was the only cruise that called at ports we wanted to call at. Our experience of the cruise started poorly when initial arrangements were badly handled and information had to be submitted several times.I let that go as one of those things. Once on board , every time I bought anything whether in the restaurants , shops ,bars etc the bill presented left a line for adding a tip. This despite having prepaid gratuities as recommended by the cruise line. That is appalling. The cabin service by the stewardess was efficient. The room service orders arrived prompt ,served efficiently and by nice staff. The waiters allocated to our table were excellent ( so I tipped generously). Otherwise, things are not good. The food was indifferent, sometimes the portions were meagre . Classic dishes were often spoiled , being accompanied by a bit of boiled vegetables. Appetisers were particularly bad, better to have none at all. The buffets were of inferior cafeteria standard. The breakfast buffets were basic and tired , the bread available dreadful. As for the coffee throughout the ship (in the restaurants, the buffets, breakfast ,etc it was dire, dreadful, weak, thin . Similarly with tea , the water for which was never hot enough. So weak tea was served throughout. The only way to have decent tea or coffee was to buy and pay for it in a specialist coffee shop. The wine lists were absurd. At the beginning of the wine list 5 recommended fine wines were listed. When ordering one of these , after waiting 10 minutes, I was told they didn’t have it. So I chose an alternative, that was also not available and so on with 4 of their own recommended wines! The wine waiters didn’t know much about wine. So nothing on this ship for wine lovers. The entertainment on board was basic holiday camp fare, except for two excellent guitarists often playing some of the lounges. The activities available were standard fare. The gangways at most ports were badly arranged - given that they knew most passengers were elderly - steep stairs were in use. Bad enough for many to struggle descending , much worse when ascending on returning to the ship. Claims that they were restricted by the tides did not check out, as they could ramp or extend the steps to make them easier. Overall, the ship has a downmarket feel and the cruise line seem unmoved by making life better for its customers. I shall not be using it again. Read Less
Sail Date March 2018
Having cruised last October on Tui Discovery I had no hesitation in booking this cruise on its new sister ship Tui Discovery 2, and was not disappointed. I travelled with my four children (aged 19, 17, 14 and 8) and all five of us had a ... Read More
Having cruised last October on Tui Discovery I had no hesitation in booking this cruise on its new sister ship Tui Discovery 2, and was not disappointed. I travelled with my four children (aged 19, 17, 14 and 8) and all five of us had a fantastic time. Embarkation (and disembarkation) were smooth and swift, which always helps on a cruise! And, on boarding, our luggage arrived at our cabins in a very timely fashion. The ship itself was clean throughout and easy to navigate (as I say I had already sailed on the Tui Discovery and this ship's layout was identical). This is a mid-size ship (previously a RC ship), which is perfect for first time cruisers or families as it does not take too long to get your bearings. We had two different types of cabin - myself and my two youngest were in a deluxe balcony and my two eldest were in a standard inside. Both cabins were clean (and constantly kept that way by the super efficient staff) with comfy beds, adequate storage and standard size/facilities as for most cruise ships. I booked specific cabins so that we were close to each other and so that we were mid-ship and not near any noisy/busy areas of this ship so was very happy with my choices. Dining was very good with plenty of options for all. I did not bother with the speciality restaurants (as they cost extra and because there were so many other places to eat). Breakfast can either be taken at Islands buffett (good selection, good food, was a little busy on disembarkation today, but apart from that never a problem finding somewhere to sit) or in the main restaurant (this was more civilised and a more leisurely affair, as the main hot options were waiter service with a small cold buffet selection). Lunch can be taken again at the buffett or a set 4 course at the main 47 restaurant or you can just grab a snack at the snack shack (burgers, hot dogs, mac cheese, sandwiches, salads etc) or there is also food at the indoor pool. In the afternoons you can get ice-cream and from 3pm - 5pm afternoon tea at the buffet was very good (great selection of tasty sandwiches, cakes, cream teas etc). Dinner can either again be in the buffet or in the main restaurant or the Italian above (we had 5 meals in the main restaurant and 2 in the Italian, all of which were really good - although the Italian menu does tend to be the same every night). We only had to wait to be seated on one evening (you are provided with a buzzer and you do not have to wait long). All in all very good food and very good service. Bar service was in general good although there was often a long wait at the pool bars (they could do with more staff) and occassionally waiting time at the other bars in the evenings. The new all inclusive package was ample for us and do not see why you would want to pay any extra - all your standard drinks - shorts, wines, beers and cocktails (and they were good quality labelled brands) and good selection of non-alcholic drinks and mocktails too were included - you just have to present your card. Evening shows were good quality (although one was identical to a show we saw in October which was a shame, also there were no real plays, which I usually like and one night there was a comedian but it was unclear whether this was suitable for young children so we did not attend just in case) we did not go to any of the films this time as they were either not things we wanted to see or things we had seen. All the bands/musicians/singers around the ship were really good and provided good entertainment. Did not use the casino (it is tiny!!). Never had a problem finding a seat in the theatre (we went to the 8.30pm perfomances each night). Day time entertainment was OK (although a little tacky at times). Kids club was good (although I would have preferred more or longer sessions or drop in sessions). Climbing wall was good (you need to book a slot) my middle and youngest boy enjoyed this. We also enjoyed the mini golf and shuttle board and table tennis. My 17 year old used the gym every day which he said was not bad. The main pool is tiny and crowded (full of kids) is more like a glorified children's paddling pool, but that is often the way on a cruise ship. The inside pool was better and had an adults only time period, but who wants to be inside when there is sun shining outside? There was not usually a problem finding a sun bed - apart from the day at sea when we could not find one at all!! So had to all cram onto our balcony!! They are supposed to impose a 45 minute rule (whereby if a sun bed is empty for more than 45 minutes they remove the items on it) but I never saw this being implemented. Likewise you can never get anywhere to sit in the adults only section (had the same problem on Tui Discovery in October). Also finding any beds that are in shade (for my 8 year old) was impossible so had to use our towels to form a tent for him! It was a shame that only about 50 - 60% of the passengers bothered to dress up for the "dress to impress night". I always love this night on cruises and it makes it so special - however when you and your daughter are dressed in a cocktail dress and your boys are in suits and you are seated at dinner next to people in t-shirts it does rather spoil it. I think if there is a formal night or dress up night reminders should be sent to travellers before the holiday (so they can pack accordingly) and maybe if they don't want to dress up for that one night they can be seated in a more casual dining area. Ports of call were all very good: In Barcelona we got a hop on hop off bus tour and managed to see quite a bit. In Palma we did book one trip through the ship (the train in Soller) which was OK but nothing special. At all the other ports (Ibiza, Almeria and Ceuta) I had already researched in advance where we could go and what we could see so we were well prepared to do our own thing (as I always find the maps that you get from the ship are a bit basic). All staff were excellent - polite, efficient, friendly, courteous, helpful ..... perfect!! I did have two small issues - Firstly I ordered a photo (for £14.95) and before I went to collect it I gave £20 cash to reception to add to my account to cover the photo - however later that evening my card was refused at the bar and during dinner when I asked for wine and both times I was told I owed money (the drinks were all inclusive anyway so did not understand the logic behind this) - this was embarrassing (as I did not owe money) and had to use my eldest boy's card instead just to have wine with my dinner. When I went to reception they said my account was in credit and they did not understand why there had been a problem. (To their credit, the next day, as way of apology, I was sent a bottle of wine to my cabin so have to say I was more than happy that they acknowledged and acted on the issue). Secondly on leaving the ship I was told I owed E1.50 for a premium drink (that had somehow been added to my card) It was only a small amount but out of principle I said i did not want to pay for somebody else's drink. I then was kept waiting for almost 10 minutes (when I needed to disembark) for the matter to be resolved. However, these two tiny issues did not spoil what was an excellent holiday over all and I would definitely sail on this ship again. Read Less
Sail Date July 2017
Having been on 2 previous Thomson cruises and thoroughly enjoyed both, we thought this cruise would have the same high quality and pleasant experience. HOW WRONG COULD WE BE?? The whole of the first week, all the passengers had to wear ... Read More
Having been on 2 previous Thomson cruises and thoroughly enjoyed both, we thought this cruise would have the same high quality and pleasant experience. HOW WRONG COULD WE BE?? The whole of the first week, all the passengers had to wear fleeces, jackets or in my experience a woollen shawl everywhere - except our cabin! The air conditioning was on full blast for the whole of the week in every bar, dining room, place of entertainment. One could not get away from the cold air blasting into your body, except in the cabins. We spent a lot of time in the cabin that first week but couldn't even watch tv, because it didn't work properly. When I complained to the correct person on board about the cold more than once in the first week I was told it was a fault that was being rectified. It was rectified THE SECOND WEEK. Everywhere you went the first week you had to wear something to keep you warm - eating in the restaurants, seeing a show, having a drink in a bar, everywhere. The food in all the restaurants on board, bar the one you had to pay for, had exactly the same food served every day. The Deck Buffet had a warmed up different version of the previous days food, but did also have lots of other things to eat as well, which was good, because we had uncooked fish twice on board and didn't want to get food poisoning so went to the buffet every meal time from then on. When I got back home I wrote a letter informing head office of these complaints and faults on behalf of Thomson Cruises I was completely ignored for about a month. I then received a letter telling me they could not listen to my complaints (which they disputed) because I DIDN'T FILL A FORM IN ON BOARD SHIP. I even wrote to the managing Director Mr Richard Sofer of Thomson Cruises TUI. But that letter was sent back to me saying address unknown. The address I used was the head Office address on line and I also had the post code from Thomson Cruises chat now complaints on line. So now we use P&0 for our cruises and Thomas Cooke or Virgin for our other holidays. Read Less
Sail Date April 2017
We chose this cruise to coincide with my husbands birthday. From day one we had a fantastic time The cabin with balcony was spacious, the bathroom a bit cramped but adequate and everything cleaned to a high standard every day. Cabin ... Read More
We chose this cruise to coincide with my husbands birthday. From day one we had a fantastic time The cabin with balcony was spacious, the bathroom a bit cramped but adequate and everything cleaned to a high standard every day. Cabin staff ..especially Rona were always cheerful even though it was obvious they were under pressure to complete their work. We found waiting for the lifts a bit challenging but decided on day one that it would be easier to climb the stairs, luckily we are fit and able to do so We decided on freedom dining and it suited us well. The restaurant staff were always helpful . The food was good and we were not rushed. Talk around the dinner table ineviitably turned to 'how many cruises have you been on' this was bit tiresome but if people make cruising a full time hobby its to be expected Entertainmement was as good as some West end shows The drinks are reasonably priced with no surcharges. The daily charges for cabin services reasonable. In all a brilliant trip and will use P&O again Read Less
Sail Date December 2016
Overall this was a pleasure with, if I want to be picky, a few grouches. Ship can get a bit overcrowded and shovey if you turn up at peak times for meals in buffet restaurants. Also, to be sniffy, some passengers would seem ... Read More
Overall this was a pleasure with, if I want to be picky, a few grouches. Ship can get a bit overcrowded and shovey if you turn up at peak times for meals in buffet restaurants. Also, to be sniffy, some passengers would seem close chums of portly Onslow and family in that Mrs Bucket comedy series. Or the Royle family on their hols. Brits abroad who let us down. Swilling drinks, shouty, bit whiffy, tattoed, smokers, regular belchers and trumpers, string vests and they care not a jot for other passengers. P&O try hard to maintain good standards but just a few passengers foil them! Not P&O's fault. Food, entertainment, crew and facilities are all good or excellent. Showers are a bit small with no doors, just curtains. Ship looks a bit tired and rusty in places but overall decor etc was good. Very good song and dance team. Theatre is a bit too small so get there about an hour earlier to ensure seats. Best to avoid school holidays. Sometimes have to go up and down stairs or lifts too much to reach restaurants if you're infirm. Conclusion.....Well worth sampling Ventura but some passengers said they also agreed with us that RCI was a bit better. The debate goes on......All depends who you chat to. Edith Evans would not enjoy. Read Less
Sail Date November 2016
Bad food. Poor quality mass production not quality . Ship well worn and needs major overhaul Chandelier fell on us in Viking lounge first night when leaving Rome Glass all over us. .And the Windows bonded in by Stevie ... Read More
Bad food. Poor quality mass production not quality . Ship well worn and needs major overhaul Chandelier fell on us in Viking lounge first night when leaving Rome Glass all over us. .And the Windows bonded in by Stevie wonder with silicone gun and timber dowels to stop it grinding against metal frame .as they falling out and badly fitted . Tiles missing around tiny pool area. Inside cabin room like a 20 year old caravan Old worn paint .decorative green bed sheets holes badly stictched Sewage odor in hallways and entrance two days Staff nice In general but one or two not suited to serving people in Viking lounge one man ( brown hair .I think Russian) gives wrong orders and likes to confront you .Same situation in main dining room for breakfast. Was made stand to one side for 20 min. And six people walk by you and get a table. As they are more important than you ,, Slow service then And after a while asked to leave as time for it opening was up .as it only opens for two hours . Some staff won't serve you at the bars out on the floor if your not signing or paying when have a full drinks package .think maybe cos can't get extra tips. .all members of the group Got that impression . Food in wymjammer was bland and poor quality. Massproduction. Feed the animals . You would need boxing gloves and a baseball bat to get food no system .I It's like getting your dinner in the middle of a rock concert . Main dining ok some night s. And some nights it was hopeless . all food was over cooked early in the day .And served half cold . Entertainment Was like every other 3star hotel in holiday resorts . Ok but seen it all before . Was like butlins 20 years ago no class no quality , And a major let down. . Some people on the ship try to over hype it and convince you other wise .but when you sit back and look around sober and think about it. Notting is done right .pools food entertainment accommodation .it's false and just a money making machine .I'm going on a CRUISE sounds good to your friend s. But Forget quality and 5star. On this one !!!! Read Less
Sail Date October 2016
This was my first time with P&O and on the Oriana. At first everything was fine and the crew were very lovely. We had problems with the air conditioning sticking on either too hot or too cold but we could forgive that as it was going ... Read More
This was my first time with P&O and on the Oriana. At first everything was fine and the crew were very lovely. We had problems with the air conditioning sticking on either too hot or too cold but we could forgive that as it was going in for a refit in November. Mid week a the Norovirus broke out and everything changed. The hygiene standards actually worsened and did not improve. They had no idea of infection control and I witnessed on lots of occasions very poor disinfectant techniques. The staff obviously had very little knowledge of how to disinfect adequately. There were many empty soap dispensers on the ship and the only hand sanitation was in the dining room, where we had one squirt as we went in.Very little information was given to passengers. The staff were obviously under pressure from their supervisors and their attitude changed, especially the waiters who were rude and incompetent. They didn't even look at or acknowledge when people thanked them. This was my fourth cruising experience but first with P&O. Thankfully the first three lovely and staff were brilliant. I thoroughly enjoyed them but had this been my first ever cruise I would never step board on a ship again. There were so many other things that went wrong or were bad practises that I would have to write a book to include them. Thankfully we didn't contract the virus but I wasn't in the least bit surprised it was a problem on board. I felt so sorry for the passengers boarding the Oriana as we were getting off. Read Less
Sail Date September 2016
flying out to Mallorca took under 2 hours. The coach trip from the airport took 20 minutes. The Cruise staff were quick and efficient with boarding. The ship itself is beautifully refitted. The balcony cabin was worth the extra money. You ... Read More
flying out to Mallorca took under 2 hours. The coach trip from the airport took 20 minutes. The Cruise staff were quick and efficient with boarding. The ship itself is beautifully refitted. The balcony cabin was worth the extra money. You have a cabin boy allocated for your area on the ship. The food was varied and cooked to perfection. If you have any special dietary needs they will accommodate them easily. Spoiled for choice for eateries from A la cart to burgers. The service is brill, they can't do enough for you. place is kept very clean. Entertainment was varied and excellent. Didn't book any excursions as too expensive went on tour bus to see the cities we visited. I found the planned excursions were very crowded and busy. You can dress casual for some of the eateries and dress up for the more 'posh' restaurants. Would recommend this cruise to anyone that has not been on a ship. This is a smaller cruise liner. Read Less
Sail Date August 2016
We chose this cruise to sample cruising. A week on board Britannia to see if we like it. All I can say is that it was good in parts. The bad bits first. The main pool area was a zoo. The buffet restaurant was like a service station ... Read More
We chose this cruise to sample cruising. A week on board Britannia to see if we like it. All I can say is that it was good in parts. The bad bits first. The main pool area was a zoo. The buffet restaurant was like a service station canteen. The Serenity zone was separated from the zoo by a glass partition and in no sense of the word could it be called serene. There were hail sized black oily smuts coming from the funnel that covered the deck, sun loungers, passengers and upper handrails. Oh and the widespread outbreak of a gastro-intestinal bug!!! The not so bad: cabins on A deck near the rear suffer from people running on the deck above (Sunset bar) and scraping furniture around until all hours of the morning. Ship layout means you cannot access all parts from all the lifts (cannot get to restaurants from rear lifts). Good bits: service, food quality in the Peninsula restaurant, entertainment, ride quality, cabin size and quality, drink quality (price ok), decor, crew. Read Less
Sail Date July 2016
i did costa fascinosa and other than less availability of vegetarian food, didnt face any problem whatsoever.bothe embarkation and disembarcarion were smooth. the food was good and well presented except for the fact that they ran out of ... Read More
i did costa fascinosa and other than less availability of vegetarian food, didnt face any problem whatsoever.bothe embarkation and disembarcarion were smooth. the food was good and well presented except for the fact that they ran out of foon sometimes. the cabin was well cleaned and made up everyday. the staff was amazing and catered to all our needs. we were provided with indaian food which was delicious. the hygiene and other things onn the cruise were good. though i felt their swimming pool wasnt big enouygh. the every day show were excellent and perfect. the tours were slightly costly. the bars and the restaurants were well eqipped. the staff was amazingly courteoua and was at our disposal all the time. the restaurant staff didnt make us feel foreign even for one moment and went to all lengths to make us comfortable. we were provided with egg less desserts specially on requestg. Read Less
Sail Date May 2016
Travelled with husband, daughter and her family plus daughters mum in law, so very varied age group, from 3 years to 85! We Like RCI but feel the Navigator did not provide enough quiet lounge type areas just to sit in. Lots of places ... Read More
Travelled with husband, daughter and her family plus daughters mum in law, so very varied age group, from 3 years to 85! We Like RCI but feel the Navigator did not provide enough quiet lounge type areas just to sit in. Lots of places to sit and drink but these tend to be crowded and noisy. Waiting to be served at bars took some time. Seemed bar staff were very stretched. Dining as always was very good and food varied. Thought cover charge for Chops Grill was a bit much at $35 each tho. Entertainment was first class. Something for everyone. Cabins beautifully kept and speaking for ourselves, spotlessly clean. Our cabin was on deck 8 and although near lifts was very peaceful. Great crew, always on hand to help and always with a smile. Kids club for little ones was super and was well run and supervised. Lots of sporty things to do for teenagers too. Our daughter used spa facilities several times and rated them highly. All in all a good cruise. Shame about weather!! Read Less
Sail Date May 2016
I did my first cruise on the Celebrity Solstice in 2012 round the Mediterranean and it was the most magical experience everything from the beauty of the ship and the cleanliness the way in which we were cared for excellent. Celebrity x ... Read More
I did my first cruise on the Celebrity Solstice in 2012 round the Mediterranean and it was the most magical experience everything from the beauty of the ship and the cleanliness the way in which we were cared for excellent. Celebrity x helped us when our travel agent let us down so we had no hesitation in booking direct felt it would be nice to be back in safe hands. What a mistake initially everything went ok holiday booked what could go wrong. Just about everything, Our initial sailing booklet didn't arrive I checked spam nothing, I phoned up to say how did we get our luggage tags was assured I would be informed when this was in August. By September I was beginning to get nervous however I did eventually get said booklet and was told my luggage tags would be here. I then asked about a connection from the airport to the ship and was told for 19euros this was possible. When I phoned up about it got someone completely different who said it was not possible so I asked what was the port address for the ship and the person I was speaking to had little English spelt out the name which turned out to be wrong. The Barcelona Airport hotel sorted that one out for us. Baggage tags never arrived eventually sent some sticky luggage tags from the complaints department We did not get the email about the virus being on the ship and arrived at the time suggested only to join hundreds of people waiting. I have to say I am all for the methods adopted on health and safety and the company did offer travel back to Barcelona however we had flown in late the night before were tired and decided to stay put. All the passengers were offered a bottle of water and either a packet of crisps or a bar of chocolate very suitable for a diabetic - what was wrong with some tea or coffee and a roll it surely wasn't that difficult. When we did get on a glass of sparkling wine was enjoyable but not the person trying to sell a 3 meal deal. The room was comfortable but a little tired and all the little extra's did eventually appear over the next 8 days. I had trouble with my electrics and when my hot brush decided to overheat and start smoking I let Guest relations know in case the fire alarm went off I was told someone would come up no one did. Two days later my phone charger also decided to give up the ghost, I asked the room attendant twice if someone could look at the sockets as this did not happen on me earlier cruise. We were woken up in the middle of the night by the air conditioning going off the lights wouldn't work and the emergency lighting came on. It was a little concerning. After we left Lisbon we went down to arrange our dinner booking and the smell of diesel was really clawing thankfully I wasn't eating in that part of the ship that evening. The staff we had in the dining room and the co-ordinator were fantastic, as was the staff in the Sky Lounge enjoyed the drink and nibbles. The gastropub was a favourite the girls their very funny and helpful. The café al Bacio served the most delicious iced teas and great coffee these were our ship highlights. The food was very good with quite a selection for every taste. The Canapé's delivered to the room sadly were not a patch on the last time I had to ask for a fork or spoon to be delivered and they certainly were not finger food. The excursions off the ship were on the whole pretty good as was the 3 meals off shore a good mix of places with plenty of time to see them. My overall impression was tired ship, stress in some of the staff in short a real end of season feel to the cruise leaving us very disappointed in comparison to the 2012 experience. Read Less
Sail Date October 2015
This was our fourth cruise on this lovely ship. We did not think standards had fallen despite recent reviews we had seen. The only disappointment was the weather and the entertainment - see below. Good quality and variety of food in the ... Read More
This was our fourth cruise on this lovely ship. We did not think standards had fallen despite recent reviews we had seen. The only disappointment was the weather and the entertainment - see below. Good quality and variety of food in the buffet and main restaurants. We had Freedom dining in the Cinnamon and never had a problem getting a table when we wanted (we were happy to share though). We also paid the supplement for the Beach House one evening but did not think there should have been additional surcharges for a lot of choices on the menu. It would have been better to have a higher charge initially and have everything included. Two of the Headliners shows we had seen on previous cruises several years ago. Surely these should be updated on a yearly basis. Also the other entertainment was tired. P&O need to look to the American cruise lines for ideas on updating the entertainment. Pleasant and efficient service in the buffet and main restaurants and Metropolis bar. Read Less
Sail Date August 2015
Me, my wife and 16 year old daughter have just returned from our first ever cruise.....and we're hooked. We sailed through the Bay of Biscay down to Cadiz and back up, calling in at Portugal on the way back. All the staff on board the ... Read More
Me, my wife and 16 year old daughter have just returned from our first ever cruise.....and we're hooked. We sailed through the Bay of Biscay down to Cadiz and back up, calling in at Portugal on the way back. All the staff on board the Azura were exceptionally friendly and helpful. Particularly the restaurant staff. Food was plentiful in whichever restaurant we chose and very tasty. The specialist Indian restaurant on board was also very good indeed.....as was afternoon tea in the Peninsular. Don't miss it! The entertainment provided was varied and perfectly adequate (Tom O'Connor topped the bill on two nights in the main theatre) while, during the at-sea days there were plenty of Sun lounges available around any of the busy and less busy pools. We were also regular visitors to the Spa and Gym area. Again, very impressive. We'll certainly be booking again. Read Less
Sail Date August 2015
Excellent organisation from valet parking, to luggage loading and embarkation. We were with toddler and grandparents and it all worked out well. Room steward welcomed us and was very pleasant throughout the trip. He attended the cabin ... Read More
Excellent organisation from valet parking, to luggage loading and embarkation. We were with toddler and grandparents and it all worked out well. Room steward welcomed us and was very pleasant throughout the trip. He attended the cabin three times a day and was always on hand to give advice. The cabin itself was with balcony, well appointed, very comfortable bed and compact as you would expect. We chose freedom dining but actually never used it as the buffet suited us better with the needs of our toddler takign over. The food and service was excellent and the waiters and chefs made a fuss over baby. Ports of call were enjoyable (Guernesey, Coruna, Bilbao, La Rocelle). We didn't opt for excursions so mosied around independently. The tender to Guernsey was well organised, we were able to walk off ship into town in Coruna and buses were laid on in Bilbao and La Rochelle. The kids clubs were excellent and again well organised withe excellent staff and facilities. Our child not being two yet meant that we had to stay with her, but over two's can register for the clubs with supervision while parents can go off and leave them. Overall, we enjoyed our experience. The ship was very comfortable, staff were friendly and helpful, organisation was excellent and facilities very good. We would recommend and travel on Brittania again. Read Less
Sail Date August 2015
Just back from 7 days aboard Ventura. The start wasn't too promising. Ventura docked 3 hours late from it's previous trip due to bad weather we were told. We were sent messages asking us to delay our port arrival ! On arrival we ... Read More
Just back from 7 days aboard Ventura. The start wasn't too promising. Ventura docked 3 hours late from it's previous trip due to bad weather we were told. We were sent messages asking us to delay our port arrival ! On arrival we queued for at least an hour before we were allowed to off load our luggage. In the terminal lounge there was at least 3000 people but the 'booking in was controlled'. We were reasonably lucky once we'd received our ship cards we went through reasonably quickly, however moments after we got through the terminal PC's all crashed which delayed things even more. However, once on board all seemed to go well. The weather on the first couple of days was terrible, it caused us to miss stopping at Guernsey but we can't hold anyone accountable for that. The ship was very clean and tidy and kept that way all throughout our cruise. The food on board in the main restaurant was to a very high standard, as was the service. The cabin (we had an inside cabin) was always serviced exceptionally well (Molivoy was the steward). The bars where serviced well by the waiters HOWEVER.... a big criticism of mine is that there are very few draught beers in each bar, and each bar has a different set. So if you wanted to watch a particular show you had to drink whatever that bar had to offer, which I believe in this day and age is unacceptable. The entertainment I felt was acceptable but not outstanding, which was a little disappointing. This is my 3rd P&O cruise and the previous ones all seemed to have a little better in terms of popularity (On Aurora we were entertained by Tom O'Connor). Another disappointing aspect to Ventura is the deck layouts. The size of the vessel dictates the need for lifts BUT they all seemed to have different amounts of deck coverage i.e. the rear lifts went to deck 18 but not 19, the centre lifts only went to deck 15, the front lifts didn't go all the wall down etc. It was sometimes difficult to plan your day/night out as you have to remember to change lifts if you were changing decks..... in some cases but not all. I thought the staff were very attentive and the service was very good in all areas. The ports of call were reduced as said earlier, but we stopped at Lisbon, Oporto, La Corunda. The first two were 'ok', but La Corunda was very disappointing, a lot of the shops were closed due to the economy being in such a state. In future I would consider staying on the ship if we called there. The disembarkation was also a little disappointing as it took over two hours for us to get off, I'm sure it could of been done quicker. Overall I would recommend a cruise on this ship. In future I would recommend choosing a cruise that stopped at some better ports, but I accept we're all different and our needs vary. I do think P&O are a very good cruise line and they serve the UK really well. Read Less
Sail Date July 2015
Sweet Music from Anthem Whereas Quantums leap was more hysterical than historical, there was Sweet Music when Anthem was introduced to the world. What a difference from Quantum's maiden entrance. Don't get me wrong. Both ... Read More
Sweet Music from Anthem Whereas Quantums leap was more hysterical than historical, there was Sweet Music when Anthem was introduced to the world. What a difference from Quantum's maiden entrance. Don't get me wrong. Both Quantum & Anthem are beautiful ships but whereas there were many many issues & problems with IT & technology on Quantum, RCI had learned from their mistakes (and us guinea pigs) & I couldn't find much to moan about on Anthem. Things seemed to run very smoothly which meant that the crew were not stressed & frustrated as they were on Q and unlike Q, Anthem was a very happy ship. Check in at Southampton was a breeze. It took up to 2 hours with Q but only 10 minutes on A & we were snacking in Windjammer in 20. Disembarkation went just as smoothly. We ate in all the complimentary restaurants & our reservations were not shuffled or lost as on Q. The seas were calm & gentle & most times you couldn't even tell you were sailing on the high seas. OK, the weather could have been warmer but nothing can be done about that. We didn't get up to much in the Ports of Call, (Vigo, Gijon & Bilbao, all Spain & Le Havre, France as my dear wife was still recovering from a right knee replacement, but we shuffled around & enjoyed the age old sport of people watching. Entertainment was first class especially the Queen musical, We Will Rock You, with Kevin Kennedy (Curly Watts from Coronation Street ) brilliant as Pop. Spectra's Cabaret was spectacular to say the least, with the special effects & RoboScreens hardly believable at times. Other headliner acts were Pete Matthews (juggler extraordinaire), Jane Curry (singer), Gary Lovini (violinist), Neil Austin (comedy magician) and Motown Group of 4 talented guys. Paul Burrell former aide to the Queen & later butler & "rock" to Diana, Princess of Wales gave 3 very interesting talks, & two 3d films were shown, Gravity & Frozen. CD Joff Eaton was MC for a hilarious version of Love & Marriage & there were several other game shows & quiz's about which I am unable to comment as we were unable to attend everything due to there being so much to do on this ship. I haven't even mentioned North Star, (first on Q & second on A), Rock Climbing Wall, Ifly, Flowrider, Bumper Cars, Roller Skating & Trapeze training. I haven't mentioned them, mainly because we are too old & decrepid to participate, but you youngsters will love them. I am sure that Quantum has now been brought up to the same standard as Anthem following its disastrous launch in November, & Ovation will get much acclaim when it bursts into the world next year. All future cruisers on Quantum class ships are in for a treat. Read Less
Sail Date April 2015
Our 6th cruise with RC so we kind of knew what to expect. Before the cruise we had used the RC website to book restaurants, excursions and a "Wine and Dine" package. Not everything worked first time but we got there after ... Read More
Our 6th cruise with RC so we kind of knew what to expect. Before the cruise we had used the RC website to book restaurants, excursions and a "Wine and Dine" package. Not everything worked first time but we got there after several follow up phone calls. Good points Embarkation - really quick from car park to stateroom. Well done RC ! Balcony stateroom was as good as expected. Spacious and well fitted out. The ship was excellent. We never felt that the ship was crowded even with the weather (cool and windy) restricting the use of the pool deck. We had no trouble finding our way around the ship once you had worked out which was the pointy end. Food was generally very good (but more later) especially Chops Grille and Silk but Grande and Chic also pretty good. We found the Windjammer was good with a good choice of food and rarely too crowded.he Solarium and rear viewing deck were very pleasant areas to spend some time. On the other hand The robotic bar was interesting - when it worked but who wants a drink in a plastic cup? More of a place to spend 5 minutes, shrug and walk off to get a proper drink. American Icon - slow service and cold food one night. One night there was a restricted menu in all the complimentary restaurants. Not much choice and very disappointing. We had a mix up at Jamie's. Having paid before boarding we were told that this was an a la carte menu and we would have to pay for each course again. It was eventually sorted out but not before we cancelled Jamie's ! Having paid pre-cruise for our Wine & Dine package we were told on the first night it was no longer available. We were offered 25% of each bottle of wine but had to explain every night to the waiter in the restaurant or we were charged full price. We had to visit Guest Services twice before our pre-payment was refunded. Wine was a problem everywhere on the ship. The wine menu seemed to bear no relation to what the bar or restaurant had available. Rather than matching the wine with the food you had to first find out which bottles they actually had on board ! We were a bit surprised to find our Maiden Voyage stateroom was dirty with marks on the paintwork and toilet door and the dressing table stool was stained with either make up or fake tan. All quickly cleaned and profuse apologies all round. Sorry if the list sounds daunting but all the problems were quickly dealt with and we DID have an enjoyable cruise once you had learned to laugh off the problems ! It won't stop us booking with RC again but maybe on a smaller ship. Oh, and the booked arrival in Bilbao on a Sunday was a mistake. Bilbao was shut. The schedule of this cruise need to be reconsidered. Read Less
Sail Date April 2015
You can pick your friends but not your fellow cruisers and their was some miserable people on board her this time, thank goodness for freedom dining as if I had to sit with some of these people for the whole cruise I would have swam back ... Read More
You can pick your friends but not your fellow cruisers and their was some miserable people on board her this time, thank goodness for freedom dining as if I had to sit with some of these people for the whole cruise I would have swam back to Southampton, I would also say that at least 30% of the people on board did not join in the "Formal Nights" but of course that is their choice as for us it is a big part of the whole cruise experience and at the formal nights we did meet some lovely people who had cruised before.. The Captain on this cruise was a very boring character and I could not wait for his lunchtime speeches to end as all he dribbled on about was Knots & litres of fuel per hour (it was like being back at school) he needs to take a lesson off Captain Robert Canby who is captivating and has a good sense of humour, with him you saw him a few times a day walking round the ship talking to fellow cruisers but with this guy you saw him when he gave his welcome speech at the welcome drinks party and never again after that.. The entertainment team were also lacking personality and wow factor and seemed to huddle in clusters amongst themselves chatting instead of interacting with fellow cruisers but like they say "You are only as good as your leader", what a travesty that Elaine the last Cruise Director has moved on to pastures new as she was a great asset to this ship as was her team.. We travelled to and from Southampton with Eavesway travel which is always a nice start to your holiday and the check in process was a speedy affair with our cases being placed outside our cabin within thirty minutes, our steward Victor was amazing and provided us with a spotlessly clean cabin, extra coat hangers and feather pillows (which would ensure a good nights sleep).. Because we booked only three weeks before travelling we were given an inside cabin on the starboard side of "D" deck, we could not have wished for more as it was spacious with abundant amounts of storage and the biggest shower cubical we have ever had and I would not hesitate to stay there again.. It was just above the Yacht & Compass Bar and the Footlights Theatre but it was so quiet you would never have known this, my partner uses a walking stick but everything was on our doorstep : Café Jardin, Atrium, Lifts, Launderette - perfect.. It was lovely to discover that Protocol & Power Supply were on board as they have performed on Oceana when we have sailed in the past so we knew we were going to enjoy some of the entertainment, we didn't bother with many of the Headliner shows as we found them pretty hit and miss but the coloured singer one night was outstanding as were the four guy singers who performed.. Food in every venue on board was fresh, plentiful and enjoyable even the Plaza has vastly improved since we last cruised on her.. Café Jardin was our place of choice for either a hearty breakfast or light lunch and the food is outstanding and a very civilised way to start the day with attentive staff & exquisite service.. Being on freedom dining we ate our evening meal in the Ligorian Restaurant (special thanks to Dallon for looking after and remembering us from previous cruises) Food was always hot, delicious and well presented and on some occasions completely outshined the dinner guest we had been sat with.. The new menu in the Ligorian is a great idea and we loved having a daily menu on one side as well as all the P&O classics opposite, service on occasions was a little strange as they cleared a table before everyone had finished and others on your table were still eating.. All in all we enjoyed our twelve days away with more pluses than minuses and I'm sure that we will return to Oceana some time next year even if only to celebrate our Anniversary again with Protocol (Glenn & Jean) who made it truly a night to remember.. We enjoy cruising with P&O and for the fantastic deal we got when booking you really cannot knock it too much Read Less
Sail Date January 2015

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