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Sail Date: December 2018
One of the most exhilarating experiences in my life, this cruise was our perfect honeymoon gift to each other. We didn't get the time to explore Bergen, but had no issues with embarkation & disembarkation. We were thoroughly ... Read More
One of the most exhilarating experiences in my life, this cruise was our perfect honeymoon gift to each other. We didn't get the time to explore Bergen, but had no issues with embarkation & disembarkation. We were thoroughly impressed by the courteous staff, who gave us a free upgrade, & also took care of my wife when she felt sea sick during mild rolling. The spread of food during all the meals was impressive. Even the shop on board had a nice variety of souvenirs for us to bring back. Our shore excursion to Trondheim was a memorable one. We were also fortunate enough to sight the Aurora Borealis from the observation deck. Although I was denied a visit to the Engine Room by the Chief Engineer despite me being a marine engineer by profession, I would definitely go again, after a few years, if I get a good discounted deal. Read Less
Sail Date: November 2018
I took my 2 teenage grandchildren to see the northern lights. Couldn't have asked for a better holiday for them. They seen the lights and more. The ship and every member of staff was friendly polite and efficient. I have been ... Read More
I took my 2 teenage grandchildren to see the northern lights. Couldn't have asked for a better holiday for them. They seen the lights and more. The ship and every member of staff was friendly polite and efficient. I have been on 2 p&o ships now going on 3rd in March. Could not fault them. We met a couple of friends whom we now keep in touch with. The entertainment was excellent and even the group next step allowed my granddaughter to sing with them. Everywhere we went people were friendly, the ship was clean and always a member of staff to help. If I had to say something negative it would be some costs are a little much when you have children but i understand this for some things. Excursions were too expensive for me to take the kids but managed to get one off ship. In all a very very enjoyed trio from the 3 of us. Read Less
1 Helpful Vote
Sail Date: October 2018
+ Very nice, big, modern ship + Good common rooms + Great expedition suite cabin + Kingsize bed, big sofa + Great balcony, very large, with a perfect view + Sofa, safe, minibar, TV + Great breakfast buffet + Perfect ... Read More
+ Very nice, big, modern ship + Good common rooms + Great expedition suite cabin + Kingsize bed, big sofa + Great balcony, very large, with a perfect view + Sofa, safe, minibar, TV + Great breakfast buffet + Perfect lunch buffet + A lot of fish and seafood, very positive and delicate + Fitness room + Sauna + Jacuzzis + Ability to go to the very front deck of the ship + Nice places where the ship stopped (Tromso, Trondheim) - Dining: very small portions, not enough for teenagers and adult males - Main door of the ship under the cabin (very noisy) - Expedition team not very good informed - Very expensive activities that can easily be done at your own - Food at the bar too expensive - Sometimes due to excursions the lunch was moved to 10:30 in the morning! Very bad solution. Would be better to have lunch packages or the possibility to get food at the bar after the trips. - Service very poor - Entertainment: The team was not very motivating. No energy and no enthusiasm. Presentations old and not modern. Read Less
Sail Date: September 2018
Cleanliness and level of service by wait staff and cabin steward was top rate. Disappointed we were not able to have consistent wait staff for evening dining. We were able to book a time in the dining room (just a fluke that we ... Read More
Cleanliness and level of service by wait staff and cabin steward was top rate. Disappointed we were not able to have consistent wait staff for evening dining. We were able to book a time in the dining room (just a fluke that we discovered we could do that), but were seated at a different table each evening. Then found out we could request the same table each evening. However, the wait staff rotate, so we did not have the same wait staff each evening. We prefer consistent waitstaff. Food was mediocre. Cabin was small, and bathroom was small; practically had to open the door to dry one's self. Odour of smoke was prevalent in several locations. Very few quiet places to sit, especially on sea days. We discovered the Spinnaker lounge for reading, etc., but on sea days it was used for activities. Because ours was a northerly cruise, one could not sit outside. Other cruise ships we have been on had a covered area around the pool. Read Less
12 Helpful Votes
Sail Date: September 2018
We always said that we would not travel on the larger ships, but as the itinerary and ports of call fitted in with our needs we decided to take the plunge. The ship is in quite good condition and kept quite clean. However the food and ... Read More
We always said that we would not travel on the larger ships, but as the itinerary and ports of call fitted in with our needs we decided to take the plunge. The ship is in quite good condition and kept quite clean. However the food and entertainment were not as we had hoped. From the start, whilst having lunch we were approached asking if we wanted to dine in any of the select dining restaurants, and this happened on several occasions throughout the cruise, with some staff, being quite persistent. We ate in Sindhu on one occasion and were disappointed as the food quality wasn't the same as the other Sindhu restaurants on P&O ships. The food was quite bland and a bit tough. Some of us had the lobster for the main course which was a bit ropey. In fact we had the lobster the following night in the freedom dining restaurant which was much nicer. It made us wonder why we paid the extra money for Sindhu. We were also asked on leaving if we wanted to book for week B, but declined. For the first four nights or so of the cruise, the food in the freedom dining restaurant was very good. From then on there was a noticeable decline in quality, quantity and presentation. One evening I had the "taste of Portugal" option which was Piri Piri Chicken. When it arrived the presentation resembled that of a school dinner and it didn't taste much better. Some of the fish portion sizes were very small and the sauces quite watery. On the desert side the chocolate brownie sundae arrived minus the chocolate brownie. When we pointed this out to the waiter, he just smiled and walked away. Another sundae had very little ice cream, so much so that my daughter asked if she could have another, much to the amusement of waiters. At lunchtime we mainly ate in the Peninsular restaurant which was a bit hit and miss. Some days the food was really good, but there were days when the food was quite inedible. My daughter and I decided to have the Ploughmans platter, which is shared by two people. There was some "pork pie" which was awful and spicy and didn't resemble a pork pie that I know of. One piece of bread so small, we had to ask for another bread roll, and a very poor selection of cheese and tiny bits of pickled vegetables with two pots of relish. Some of the other deserts were also questionable and inedible, but we did have a few good lunches there. It was very hit and miss. We tried to avoid the buffet at all costs, but sometimes we had no choice. Needless to say, the food quality there wasn't very good, being kept under the heat lamps, with a lot of pushing and shoving from other passengers, as is the norm in these places. The grab & go section was quite good, but a bit repetitive and bread quite stale on the sandwiches. We also ate at the Epicurian restaurant and this was brilliant and highly recommended. Although most of the waiters in the freedom dining restaurants were very good, there is a big step up in the Epicurian. The quality and quantity of the food, was extremely good and would not have any hesitation in recommending this. Entertainment was a bit hit and miss. As with the food, the first four days were good and varied, but then fell into decline. The films were repeated in the second week and if you were not into quizzes or archery, there was not much else to do, unless you wanted to spend extra money. The "free" galley tour seems to have disappeared, as has the chocaholics event. If you want to have a tour of the ship it will set you back £75 per person and the cookery school £45 per per person. The cabin we had was on G deck and was kept clean and tidy by the cabin steward. The only two drawbacks were its position and the soot problem. It was an aft cabin and we had been notified by our booking agents that it was directly above the Live Lounge and they had to notify us of this. We were informed that the music usually ended around midnight, which was fine by us. Unfortunately, they started rehearsals at 5pm and it was so loud in the bathroom that some of the fittings were vibrating. This did not bother us too much at the beginning but by the end of the holiday, it got a bit much. All we could hear was the base drum. If we could hear a tune, it wouldn't have been so bad! The other issue with this cabin was the soot problem on the balcony. Some days it was really bad. On one sailaway whilst sitting on the balcony soot was falling onto my clothes and into my daughter's drink. We had to put pool towels on the chairs before sitting on them. Some days the soot was all over the floor, table, chairs and handrails. Some particles were quite large and you could smell whatever fuel was being used whilst sitting outside. Sometimes you didn't really want to use the balcony because of this. The ports of call were good, some we have visited before and so did most of these on our own. Overall it wasn't a bad cruise, apart from the items listed above and we would travel with P&O again, just not in an aft balcony cabin on Britannia. Read Less
2 Helpful Votes
Sail Date: September 2018
The food really was lovely although people moaned and they really shouldn’t have it was great, the cocktails were great too but they they changed with every order. Entertainment was dull but the magician was funny (the only entertainment ... Read More
The food really was lovely although people moaned and they really shouldn’t have it was great, the cocktails were great too but they they changed with every order. Entertainment was dull but the magician was funny (the only entertainment for the whole week), although dont leave your phone on the bar, I got mine stollen... and can’t claim on my travel insurance because reception didn’t give me a letter saying asked.... despite asking 7 times if it was there... The cabins were larger then what I usually get when I’m going for an inside cabin with other cruise companies. There wasn’t any special evenings or fun nights, no fireworks or generally anything exciting.... the Norwegian fjord were stunning, I always love Norway and would advise anyway to go, although I usually just fly around... it’s usually cheaper and trust me and lot more fun! Generally it was nice, but it could have a been a lot lot nicer! Read Less
4 Helpful Votes
Sail Date: September 2018
We travelled as part of a family group and the entire trip was paid for by my father-in-law. As we had a junior suite we had priority boarding at Southampton so this was very quick and easy (I later found out that non-priority passengers ... Read More
We travelled as part of a family group and the entire trip was paid for by my father-in-law. As we had a junior suite we had priority boarding at Southampton so this was very quick and easy (I later found out that non-priority passengers had uptown a three hour queue and the whole process was a bit chaotic, something that Marella is looking at how to improve). Discovery is a fairly small ship and first impressions from the quayside was very pleasing. Onboard the public areas were clean and modern, plenty of seating and excellent service. Dinning was generally excellent in the main restaurants (we tended to avoid the buffet due to lack of inside seating) and although they were table service we always asked for (and got) extra helpings. Shows were generally not my taste but the others enjoyed them; I did enjoy the magician which the others didn't. There was live music, dance classes and bingo in the lounges. Outside there is a complete circuit deck (four laps to a mile) and some partial decks. Apart from the outdoor pool and jacuzzi (both of which were little used due to the weather) there is a 9 hole mini golf and a climbing wall; also two shuffleboards. Inside is another pool (with retractable roof) and table tennis. There are arcade games in the children's area (deck 10). Cabin was comfortable but a little disappointing (see separate review). Apart from Stravanga the ports, although scenic, had little to offer. This is largely due to the lack of population in Norway (in fact it was very rare to see a Norwegian on the streets). The distances between the excursion sights meant a lot of time on coaches but at least the ship has to wait if you're late back which we were once. Overall, we all had a very good trip, the scenery was fantastic (which is the whole point) even if the weather wasn't. The crew were excellent and I have no major complaints with the ship. Read Less
7 Helpful Votes
Sail Date: September 2018
This was our first cruise travelled with parents in a Balcony Cabin for a wedding anniversary, as I have not cruised before can only go on as I found. we were on D deck Embarkation/ Disembarkation: We went with Inter cruises coach ... Read More
This was our first cruise travelled with parents in a Balcony Cabin for a wedding anniversary, as I have not cruised before can only go on as I found. we were on D deck Embarkation/ Disembarkation: We went with Inter cruises coach benefit, first class service, from moment bags on coach all sorted on arrival for you outside cabin, arrival was pretty straightforward and as a coach benefit went in faster, also leaving was so quick from cabin to coach in about 15 minutes. The Cabin - modern immaculatly clean, we found balcony big enough and would reccomend on a fjords crusie to make most of scenary cabin steward very friendly and helpful as we required sofabed it was made easier just had to pop card out when going for dinner bed made up and in morning popped away for you. We also found cabin location very ideal as you were half way between deck 7 which was main atrium and deck 16 which was pool deck area. Be mindfull of booking A deck cabins on aft side especially under sunset bar as there are chairs there which are constalty moved which could affect cabins below. The Ship - Very luxurious feel to it very LA hotel style the Atrium is really lovely place to sit in the evening overlooking the 3 levels, despite it's size we never felt overcrowed. although no promenade deck the mini promenade deck on deck 18 was more than adequte. the ship also has very Brittish feel to it so at times it can feel a home from home which we liked. Crows nest a great bar with vista at front of ship also a quieter area away from hustle and the piano player in the evening very good. Main dining - Freedom Meridan we found this option easy and on few times they did not have a table we had a pager to come back which was never more than 20 minutes. As it was our first cruise did not feel the need to book speciality dining apart from one in Beach House this is converted part of buffet we chose this option when sailing out of fjords enabled us to still enjoy scenary i would advise booking though as was a wait for food. cover charge this was about £8.00 each. Horizon Buffet - breakfast really good and was constantly kept clean granted at times it can get busy so would recomend getting a table then taking in turns to go up. it might be walk but uif you approach from the far aft side just outside sunset bar which found this end much less busy. Sunset bar - a great sometimes forgotton bar at the back of ship if you go up stairs to deck 17 and 18 a great quieter spot to enjoy views. lifts at times yes can be busy but mostly never had to wait escessive amount of time as other have said no stairs in middle seems an odd omission. some people have said ships seem confusing best advice is navigate ship on deck 7 (Starboard) especially going one end to the other much quicker than going across lido deck. live lounge busy venue mostly focused on live music Entertainment was varied to suit different taste we found live singing good much more relaxed in atrium and harmony 3 also good in live lounge bit more lively. only slight negative is some activies were repeated each day but such as games etc but this does provide a great oppourntunity to meet regularly with others. Astonishing was also good. british sailaway in port very good As others have said book shore excurisons yourself where you can we paid almost double for Flam railway if you looking forward to waterfall stop on the way this is only few minutes, as it is in effect same journey back heard good feedback bike riding back down. Bergen Funnicular was only £10.00 return approx but would advise going early as can get busy but they do move pretty quick. Stavanger - port right in town recommend a walk round world heritage site of old town but be advised can be steep to approach in places Flam see above Older port right in town stunning scenary Bergen more of walk into town but can get shuttle bus although we did no do many especially if active some great shore excursions just book yourself where you can. point to note if bergen last port on 7 night you are back on board by 2:30pm Summary Britannia is a great ship with great service if doing our cruise would reccomend a balcony however there are some areas of ships where scenary can still be enjoyed. only negative is evening buffet not the best but overall food excellent. Read Less
20 Helpful Votes
Sail Date: September 2018
First ever cruise. Chose the Norwegian Fjords. Smooth arrival, well directed by the port security and marshals to the car queue, which we only waited in for 10 minutes or so. Parking staff very efficient and knew our names as soon as ... Read More
First ever cruise. Chose the Norwegian Fjords. Smooth arrival, well directed by the port security and marshals to the car queue, which we only waited in for 10 minutes or so. Parking staff very efficient and knew our names as soon as car was directed to the drop off. Bags taken and gone, car driven away, then into the terminal and aboard within 15 minutes. No hassle. No stress. Very little queuing. Our boarding time was 1300 so on nice and early. Once aboard you have your photo taken in the Atrium. At this stage being newbies you are still Rabbits in the headlights so it is all a bit over your head and you're looking round so much! They then direct you up to the Buffet. We found our Cabin 35 minutes later and suitcases were outside. Very good. I will now try to debunk some of the moaners. I've been reading lots of reviews here, and, while some passengers may well have had unfortunate mishaps, bad luck with staff, and so on much of it seems to be moans for the sake of it! They obviously have Silver Service and being treated like Gods in mind..... Ship: Smart. Clean. Muted Browns and Greys. I've read comments by people complaining about the lack of fresh colours! Deary me. If those are the colours then those are the colours. Did not bother us! It takes time of course to find your way around but they give you a little pocket guide which is easy to use and understand, so we had no problem familiarising ourselves. Lots of artwork everywhere. Not our taste at all. We are both artists and I like more traditional scenes but again, like the colour schemes who cares? It's a ship not a gallery, we are not there to be bothered by the art. I agree with other comments that there is too little lift capacity for the number of guests. The answer, if you're able, just use the stairs! Simple. We planned to as much as possible as we were wondering what we would weigh at the end of the voyage, so planned to walk off excesses! So no real issues with the lifts from us. I also agree with other reviews that there are no stairs mid ships up to the higher decks, and this indeed impacts those with cabins mid ships. An odd omission to be sure. Again this did not affect us as we had a cabin on Deck G well forward where there are stairs. Cabin commented on in other section. Dining: We used Freedom dining in the Meridian first two nights. Posh food, certainly in our book. Service as quick as to be expected considering the numbers of people. I don't know what the moans of others are about maybe they expect to be hand fed the finest Caviar? Portions fine, and I'm a gannet too so no worries there. At that point my wife sadly had tummy upset, though I stress she was feeling not right before we boarded. So for the rest of the trip we used the buffet, sometimes just myself when my wife was not up to eating. We both liked the Buffet. Eat as much as you like, with a wide selection. Again I have read the moans and just don't recognise the comments from people who were on the same trip!? Breakfast fantastic, dinners not as good but still perfectly happy with what was on offer and the sheer range of choice. I've read one review that moaned there was no egg station frying eggs order? Silver Service Brigade again? Oh well. We took ours from the tray and they were fine. Staff very on the ball, making sure hands washed on entry or using the hand sanitizer machines. The staff are so aware hygiene wise they make sure you used a fresh plate and tray every new trip from your table. They remove your plates promptly and helped my wife a few times to find certain items politely and professionally. It can get busy in there so either go up one at a time, or, do as we did most mornings and go outside to the Lido area and sit at the empty tables there! No different that the ones in the buffet proper, so moaners complaining there are too many people and no where to sit should get off bums and walk a bit further to where there are plenty! We didn't use the premium restaurants this cruise so cannot comment on those but we will next time. Entertainment: They publish a little magazine called Horizon with the activities each day, times and venues. Something for everyone. We saw two shows in the Headliners Theatre. Astonishing, and an acrobatic/ dance act from two amazing performers, forget their names, but awesome. Astonishing is good but all a bit too hyped in my opinion. Neil Oliver who leads the entertainment team. What a character. Very good indeed. We loved the Great British Sail away as we departed Bergan. All mass round the top decks around the pool, get the flags out, sing, dance, and be patriotic! I personally love that sort of stuff, there is far too little of it in our PC obsessed country. I make no apology for admitting I was almost in tears on more than one occasion with Rule Britannia, Land of Hope and Glory, and Jerusalem being sung by the masses. Unpatriotic moaners can go back to their cabins if they don't like it. This is a British ship with British styles and tastes. Service: Very attentive, especially in the bars we tried. Crows Nest the best as you can see out the front of the ship. I have again read complaints about the drinks packages available, we didn't go for any of that, just order what you want when you want. They give you spending money anyway, which accounted for most of our spend. Excursions: Enjoyed them all, but very expensive for what you get though. We did two, Norway in a Nutshell at Flam and Briksdal Glacier at Olden. The Flam railway is really not all that, considering the cost. The coach trip before hand was better getting into the countryside and seeing the views from some hair raising little lanes high up the mountains. The views of the Fjords from the ship are better. The best bit of the Flam Railway is the stop to see a waterfall where two lunatics in Red dresses frolic and dance up on the rocks by the waterfall like Odin's Valkries! They must be cold! Do they wait up there for every train??! The glacier is amazing, and Lake Olden which you pass on the coach something else. Beautiful. We did not do excursions in Stavanger or Bergan as you're in the town, we just walked everywhere seeing what we could. Now for my only moans. Why, why P&O, with the billions you must be making, is there no free Wi Fi? The packages were very expensive so we did not bother. It seems every café, pub and public shopping mall in the land has free Wi fi but not a huge cruise liner? Come on.... The first sea day evening is Captain's Gala night. You all stand round the Atrium in your finest then the Captain makes a speech, introduces his senior officers, then vanishes!! He does not go round mingling and meeting the passengers, at least not where we were. So this is all a bit over hyped in my view. One for the in crowd wanting to be seen. We loved it. You are paying for the novelty of a mobile hotel taking you to your destination, while you relax! Takes the stress out of travel for us. We are now hooked and have already booked our next cruise, on Britannia, deliberately, next year. It will be interesting to arrive next time already knowing where you are going on board and feeling right at home. Rule Britannia!!!! Read Less
4 Helpful Votes
Sail Date: August 2018
We booked this cruise last minute as we have never been to Norway. We have two girls age 13 and 9 who were very excited as we have been cruising with Royal Caribbean in the past and they thoughly enjoyed the experience. This was not ... Read More
We booked this cruise last minute as we have never been to Norway. We have two girls age 13 and 9 who were very excited as we have been cruising with Royal Caribbean in the past and they thoughly enjoyed the experience. This was not however the case P&O sell this ship as family friendly it is if you were brought up pre war when children were to be kept in nursery it or play rooms, They was absolutely nothing for children outside the play club on deck 16. Great for a 9 year who wants to play games but a sad disappointment for my 13 year old who had no interest in playing on x box or PlayStation. When I approached customer service for access to a piano for her to practice I was total no, I then approached the sales desk who ask the entertainment manager who also said no due to health and safety. There was no running track and she only managed to get in the gym 3 times due to the lack of equipment and a number of those were not working. I had also promised the girls they ciukd get their gsir and nsils done but sorry no as they are not 18. The adults pool was warm but the main pool for childeen was cold. We booked a double bed but hot bunk beds that came down from the ceiling and band our heads a good couple of time - I would never book this cabin again. Girls were not impressed by the restaurant - one night we had sweet and sour chicken that they thought resembled KFC. There was not always a wine waiter to order drinks until the end of the meal. We were free dinning and did not want to book a specific time as we did not find a waiter who we liked to stay with ever night. The buffet was always busy it was often hard to get a table and again wine waters in short supply. We were approached numerous times "did we want to book abtabke in one of the paying restaurants" it became annoying. Found out non the last day you coukd ask for pancakes and waffles to be made. As my 13 twarbold said they could put a sign up saying, The entertainment was great particularly "The Vintage Boys" would have loved a question and answer session with them to know how they met. There was no background music and when the film ended by the pool we were left with just P&O advertising. No atmosphere at all. Casino was too small and always busy in the night, However I love that I can launder my own clothes, We loved P&O when we went in the past but I don't know what has gone wrong. If your family friendly ships are for families then ask what they want. As my husband says if the kids are happy the wife is happy the I get a good holiday. Read Less

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