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28 Italy Family Cruise Reviews

been with marella before,not the biggest ships but some value as the basic drinks package is in with the price,entertainment was good and the food is good,but not the italian restuarant the vote is out on that,but Norras paizza place ... Read More
been with marella before,not the biggest ships but some value as the basic drinks package is in with the price,entertainment was good and the food is good,but not the italian restuarant the vote is out on that,but Norras paizza place excellent,although they say referb ship only in the public areas cabins not only bathrooms the food is good and lots of places to eat from lots of choice,thae speciality restaurants are also very good the standard drinks package is excellent but they dont do banana banches on explorer 1 or 2 as they do on discovery,you can upgrade the drinks package if you like, entertainment i the main showroom is very good and varried,however on deck its the normal entertainment as on all ships no maps or info given out for your destination of the day wich is not very helpfull,they say look at the screen as this is saving papper,but seem to deliver plenty of crap in flyers to your cabin every day to sell you things. the flight to and from Naples (nighmare)on arriving half a mile walk along streets to the coaches,plus 1 broken wheel from flight on returning 2and a half hour delay while sitting on plane waiting for luggage to be loaded,only 1 small glass of water from tui,arrive gatewick 2 hrs 45 mins late another brocken wheel and zipper riped on case, I would use marella again but never NAPLES AVOID,but it would be about itinery first,the suites on board marella 2 i would not call suites at all just lager balcony cabins Read Less
Sail Date June 2019
It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was ... Read More
It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was that you was unable to watch england games in the world cup tournament and to have wifi would be rather expensive the captains announcements were very clear and accurate information. My wife unfortunately broke her ankle while we were in rome and the medical staff were great and was Amanda of entertainment who came with us to th hospital while we docked in palermos spain also the very kind taxi drivers who took great care with us .I travelled with my with and mother in law and none of us had been on a cruise before we would do it again one year liked it very much. Read Less
Sail Date July 2018
Ship was good aimed at families there is a lot to do for the children.As we are used to travelling from Southampton there are a few things to take with you If you smoke there was NO Duty free on board as we did not call at any none EU ... Read More
Ship was good aimed at families there is a lot to do for the children.As we are used to travelling from Southampton there are a few things to take with you If you smoke there was NO Duty free on board as we did not call at any none EU countrys so take enough to last you until your 1st port of call.All merchandise has to add 18.5 % Vat so can work out more expensive than things look. We eat in the Windjammer due to my milk alleges there is always something i can eat in there but not as much choice as there used to be seems like instead of creasing prices for cruise there are putting less choice . Staff can not do enough for you but you may need to ask if you have alligies . look at booking trips before you go with outer trip companies as RC is appoximatly 30% more expensive. The shows are fair to excellent but this is a matter of fast. Casino i gamble for fun on the tables but not on this ship minimum chip value was 5 us dollers so if you just want to have a flutter then think again. We went on a cheep getaway so no frills state room the room was fine for 7 days .We normal book a suit so lots of things you get as the norm we did not have bur as i said this was a cheep getaway and as we are diamond guests we do have some free extras. Just want to add overall very good value for money superb i will do this ship again Read Less
Sail Date October 2016
The itinerary was good with some varied and interesting ports. As usual some of the excursions were quite expensive and it is always advisable to try to book your own if possible. The reviews we read before the cruise did put us off a ... Read More
The itinerary was good with some varied and interesting ports. As usual some of the excursions were quite expensive and it is always advisable to try to book your own if possible. The reviews we read before the cruise did put us off a bit but. The actual experience was better than we expected. The ship is a bit old but the food, entertainment and general ambiance was about the best we have experienced with P and O. We had a balcony cabin on c deck which was on the small side. After looking at an outside cabin next to ours this was probably better and more space inside the cabin. If you really want a balcony better off making sure about the size, probably on a or b deck. All the staff were friendly and could not be faulted. We did try the Marco Pierre dining option which was disappointing both in terms of the food and location which lacked atmosphere and was noisy. The usual complaint about passengers reserving sunbeds despite notices requesting people not to place towels etc. nothing done about it Read Less
Sail Date September 2016
The MSC Cruise was recomended to us by our friends who travelled last year and enjoyed .their trip. Embarkation was a bit stressfull as it took a long time for people to get sorted too many people in a small space with very little ... Read More
The MSC Cruise was recomended to us by our friends who travelled last year and enjoyed .their trip. Embarkation was a bit stressfull as it took a long time for people to get sorted too many people in a small space with very little refreshments only water and juices. Once we boarded the ship it was great after an early start 5.30 in the morning we got to sit down and relax the food was the usual but very much welcomed . The Cabin was small enough with one double bed and two single bunks that came from the wall with two big teenage boys it was a bit tight but we managed it was very clean and tidy and the service we got was excellent. We have a first seating in the Dining area every night which was very comfortable the staff were so kind and friendly always making sure we were looked after very well thanks to Roberto and milton they were amazing thank you both. The food was average with very small portions. My husband liked to use the Dining area for breakfast as he was always up early. The buffet was great if you wanted a lie on. Some of the entertainment was great but some was boaring same songs every night We enjoyed The Hungarian Lady and her husband they played all the songs we liked in the Topazio Bar deck 6 . The Tiger Bar was brilliant on the MSC Factor night really enjoyed that. The white night was amazing at the pool we had great fun and went to the night club later. The 60s 70s 80s night was my favourite loved all the music and we dressed up great fun. I wasnt well for a few days on the trip and a lovely young lady from Napal made me the most amazing hot brandies with lemon and honey I didnt get her name but a big thank you she also served us our coffee with a great smile she was going home when we left. The Entertainments manager did a fantastic job she was a lovely girl from England she always had time for a chat and always had a great smile on her face loved all the theatre shows. We didnt see our two boys they did their own thing and enjoyed it they only came back for dinner or when we went on the trips.We did all the trips ourselves as we found the excursions from the ship very expensive we loved everyone of them. The boys said the pool was too crowded and there was not enough space fro the amount of people . People still held beds for the day and didnt use them towels should be taken away after a few hours to give others a chance. We paid for wi fi for the boys they say it wasnt very good they had their own cards and had to sign for drinks ect some things were not on beverage packages so the boys ordered without knowing and we got the bill for it. We had the Italian night which was great the information tells you what is included in your cruise its tells you a souvenir gift to recall the special moment of your cruise will be available at the Photo Shop after the Italian night the photos were taken but when I went to get them there was no photo I was very disapointed to cut along story short the manager gave us two photos of the ship and a dvd which i was delighted with untill i went to play the dvd it would not work on any of our players this was very upsetting for me as I love my memories. Apart from that we had a brilliant holiday loved the cities and sights , made lots of new friends. We will Cruise again but I dont think it will be on The MSC Read Less
Sail Date August 2016
Rarely does a second experience live up to a perfect first one but in the case of recent Windstar cruise, this is the case. Three years ago, we had the cruise of a lifetime on The Wind Star, highlighted by our marriage on board with ... Read More
Rarely does a second experience live up to a perfect first one but in the case of recent Windstar cruise, this is the case. Three years ago, we had the cruise of a lifetime on The Wind Star, highlighted by our marriage on board with Santorini as the backdrop. The Windstar experience was beyond our expectations and created such indelible memory for all of us that my wife and I decided that we must celebrate our 3rd anniversary with another Windstar cruise. Once again, we were fortunate to have all 3 of our adult children join us, although it was obviously not too hard to convince them! This time, we decided on the Star Breeze’ Italy and Dalmatian Coast itinerary. While the sails of the Wind Star create a majestic and awe-inspiring visual experience, the spaciousness of the cabins, all suites, and increased deck space of the Windstar motor yachts, such as Star Breeze, compensate for it in a different but equal way. What is not different is the warmth and feeling of being amongst friends from the minute you step aboard. For those of you who remember the TV show Cheers and the line from their theme song, “where everybody knows your name”, you would be able to easily apply that to the Star Breeze crew. From the minute you step aboard, somehow magically, the crew know you by name and immediately start to pick up on your desires and likes. You really feel as though you are on a private yacht and that you have known these people for much longer than a day or two. On big ships, other guests pass you anonymously and you are part of a large “pack” that moves around from activity to activity or reservation to reservation. On the Star Breeze, you almost immediately start to develop conversation an in many cases, friendships, with your very select 200 or so shipmates. You find yourself interacting and smiling much more than you though possible. You also do not have to worry whether you made a diner reservation or if you are running late, the Amphora dining room staff works on your timetable and when you show up for dinner, your table and very smiling, attentive staff are there waiting. Once again, Windstar did those little “extras” that mean so much and make you feel very special. We were welcomed onboard with a bottle of champagne and a beautiful flower arrangement waiting for us in our suite. We were then given a special Honeymoon gift of a professional family photo shoot, champagne at dinner and breakfast in bed. While most hotels or cruise lines would give a guest a mediocre bottle of champagne, ours was our favorite, Veuve Clicquot. This is just one more example of how Windstar shows how much they value their guests. Windstar’s itineraries have allowed us to experience more of each port of call as well as visit ones that we would never have even contemplated. Rovinj, our first port after departing Venice, was absolutely idyllic. The cobblestone streets and small shops that dotted the mountainside were only equaled by the incredible truffles sold in the local market. This is a port that no large cruise ship could visit nor would it be welcomed. Our ship at 214 passengers did not overrun the small town and allowed us to get the feel of a local Croate village. This is what true travel should be! In Dubrovnik, we sailed at 11:00 PM which allowed us to experience the Old City by gas lantern-light, truly a trip back to the Middle Ages and a page out of Game of Thrones. Overall, Windstar has once again given my family and I a truly memorable experience of not only fantastic ports but also of new friendships made and eager anticipation of our next Windstar cruise! Read Less
Sail Date June 2016
I took this cruise with 13 other of my family members. I am very happy to have a great family because they were the only good part of the entire cruise while on the ship. To start the lines for food were terrible, long lines wrapped ... Read More
I took this cruise with 13 other of my family members. I am very happy to have a great family because they were the only good part of the entire cruise while on the ship. To start the lines for food were terrible, long lines wrapped around the food stations every time I was there. The walls are so thin, that I was woken up at 1:00am in the moring on more than 1 night by noisy neighbors. When I called and complained it only got slightly better. I had an adjoining cabin that creeped me out, there is no way I would have ever agreed to an adjoining cabin with someone I don't know, they didn't even bother putting all of my family's cabins together or even put us on the same floor. I really don't think that was too much to ask. I wasn't even allowed to board with my family when it was time to get on the ship. On top of that the ship was delayed leaving due to some kind of paperwork problem that Carnival forgot to take care of. The internet service that I paid for was absolutely terrible. It was so slow that it is just better to give up than to wait the 5 minutes it took a page to load. Even worst, on a typical cruise you don't have to pay tax, oh well, not this time, there was a tax of 21%. There is absolutely no way I would ever get on this boat again. I think I will start encouraging my whole family to look at other cruise lines after the poor quality of this cruise. If you think about going to the spa, don't bother, they will just try to push hundreds of dollars of products on you after the visit. I have never felt so harassed for money in my whole life. Read Less
Sail Date June 2016
This cruise was a part of our honeymoon, so I spent extensive amounts of time researching and planning. I am writing this review because I found it difficult to find a straight-forward review. We loved it & would have booked sooner ... Read More
This cruise was a part of our honeymoon, so I spent extensive amounts of time researching and planning. I am writing this review because I found it difficult to find a straight-forward review. We loved it & would have booked sooner with more confidence if it wasn't for the cruise snobs complaining about the smallest trivial things! This is what we wanted in our cruise: 1. Clean and comfortable 2. A way to see a lot of Europe without having to re-pack our bags every day 3. Good food 4. Stopping at good ports 5. Fun activities on the cruise (although we spent most of our time on shore) And we got all of it! Here's what I was confused about even after reading all the reviews: 1. YOU DO NOT HAVE TO BUY WATER. I drink a lot of water, so it sounded like you have to buy every cup. That's only if you're in one of the fancy restaurants that you have to pay extra for. There's Buffets for every meal that is included in the cruise without extra charge and all the free water you want. People seems to complain for the extra cost of water at the fancy restaurants but that's typical if you ask for bottled water at any restaurant. You can also buy bottles of water on the ship, we prepaid for 12 large 2 liter bottles for like $3 a piece. Really reasonable and we were never thirsty. 2. There's open breakfast buffet upstairs, but you can eat a nice sit down breakfast downstairs at no extra charge. You can order eggs, burritos, and any of their pre-set hot meals. I guess europeans are used to eating small breakfast (like cheese and croissants) so it wasn't crowded downstairs. Lunch buffet has pasta, pizza, salads, etc. So no extra charge to eat, only at the fancy restaurants that you need to make reservations for. Also, the ship does have a lot of Europeans, I think we only ran into a few Americans, but there was no problem communicating in English. Read Less
Sail Date January 2016
During the end of September 2015 and the first week of October we were part of this fantasy. What a beautiful ship!! Everyone one the ship went out of their way to make our stay one to remember. We met so many new friends. We would party ... Read More
During the end of September 2015 and the first week of October we were part of this fantasy. What a beautiful ship!! Everyone one the ship went out of their way to make our stay one to remember. We met so many new friends. We would party until late at night. We would listen to music, and may I add...the duo Casey and Erick were stunning. Man...what a lovely voice. Cannot believe SA Idols let her slip through their hands. If ever you come across them, ask them to do Purple Rain and Bed of Roses. They absolutely made our tour. Well done Windstar!! Let me also not forget Harry our waiter at the restaurants. What a guy. The whole ship was talking about him. He should be the communications leader. He was witty, quick to assist, quick to let you feel welcome and even special. The rooms were excellent. Enough space and what a big bathroom. I am a big, very big guy and did not have any problem at all in the shower. The food at all the restaurants were superb. We will be going again and again and again...this I promised myself. I stayed in Room 243. When that door was closed during day or night it was peaceful and quiet. Read Less
Sail Date September 2015
I have just returned from this cruise with my parents and 2 younger brothers and just wanted to write a review to describe how absolutely brilliant it was!!! I read a lot of negative reviews before going and it worried me a lot as my whole ... Read More
I have just returned from this cruise with my parents and 2 younger brothers and just wanted to write a review to describe how absolutely brilliant it was!!! I read a lot of negative reviews before going and it worried me a lot as my whole family were so excited and this was our first cruise. Corfu is a lovely place and the flight there/check in to the cruise was all very smooth and pleasant. Our bags were waiting for us at our cabin doors and our cabin, an outside plus on deck 3, was a lovely room. I'd definitely recommend getting a plus cabin as the regular ones are quite small (my dad and brother had this) but they are still workable. Deck 3 was nice and quiet and out the way but still just a short lift ride to all the bars/restaurants. The food and drinks were absolutely amazing all week and we couldn't stop eating and drinking! We've had some bad experiences with all inclusives in the past but this was far superior. For breakfast we used the buffets and egg/pancake station and the buffet again for lunch which was all fresh and very tasty. We dined in both of the waiter service restaurants on an evening and the food and waiters were excellent, the little show in the seven seas that the waiters perform is worth a watch!! The cocktails are all really nice as is this lager. We had the drinks package and found this good value for how much we drank! My youngest brother went to the kids club everyday 3-4.30 and 7-9 which gave us a nice break and he absolutely loved it, they kept the kids thoroughly entertained. Aside from this he played constantly in the pool which was very safe and there was lots of children to play with. All the staff are so lovely and friendly, the cleaners are so attentive and see to the rooms twice a day. Everyone was always smiley and friendly! The entertainment team are brilliant and keep you entertained all day long with quizzes, games, shows ect. The only 1 complaint we could make, as minor as it is, was selfish people claiming sun beds and going offshore!!! This was very annoying, sometimes we watched sun beds left unattended for up to 4 hours!!! But this happens in every single resort and we still managed to get a seat near the pool everyday! We didn't do any of the excursions off shore, we had a walk around some places but we enjoyed the boat too much and didn't want to leave, this was more of a relaxing holiday for us. As for cruising, this was an amazing first cruise and we could all barely fault it!!! We will definitely be returning. Majority of the negative reviews are people used to a more formal affair which we wouldn't have enjoyed!! So take no notice and go with an open mind because this is an amazing holiday :) Read Less
Sail Date July 2015
This was our second cruise with Royal Caribbean and when we decided to book, we opted to go on the Anthem of the Seas as it was such a new boat and the deal we got was amazing. Embarkation went so smoothly and is the reason I prefer to ... Read More
This was our second cruise with Royal Caribbean and when we decided to book, we opted to go on the Anthem of the Seas as it was such a new boat and the deal we got was amazing. Embarkation went so smoothly and is the reason I prefer to cruise from the UK rather than have the stress of the airport. The ship was fantastic, it ticked all the boxes and more. However the only disappointment for me, there didn't seem to be a lot of bars and there wasn't enough outside space. We actually preferred the set up in the Adventure of the Seas (this being the only other RC ship we have been on). The service was fantastic especially Erdi and Daniel in the Schooner Bar. Our holiday was made excellent by the staff. We only did a couple of the shore excursions, one in Rome where the only disappointment was our tour guide liked to walk fast, not that easy in 40 degrees especially when there are elderly people. Went up the Rock in Gibraltar and saw the Aquarium in Lisbon. The dining on board was excellent, whilst the Windjammer was very repetitive, the food was an acceptable standard. We dined in Chic and American Icon Grill and was very impressed with the food, we made the most of it as it was complimentary, often having 2 of everything (always good to try something you have never had before) and once again the staff were fantastic. My one advice is to pre book the restaurants before you get onto the ship. We didn't and found it impossible to book some of the restaurants. We only did Chops Grille (extra payment) and whilst the food was excellent especially my Fillet Steak the staff weren't as good as in the complimentary restaurant. The surf rider was excellent as was the North Star but be warned that you will be weighed if you are on the larger side. We will Rock You was fantastic and would have loved to see it again but again it required to be booked so again pre-book before you board. The entertainment overall was excellent though I did wonder what the Gift was about. We opted to carry our suitcases off ourselves at disembarkation, as last year was so messy, definitely the best choice. Off the ship and in the car within 15 mins. Overall our holiday was excellent and we didn't want to come home but the one issue I have is the reserving of sunbeds. I'm an early riser and found beds reserved with towels and personal effects with no-one there from 6.30am every morning. If you are going to reserve them then sit there!!! Most of the time we were never able to get outside on a sunbed. This unfortunately happens everywhere so not unique for RC. We will most definitely be booking again with Royal Caribbean it's just having to decide where to go. Read Less
Sail Date July 2015
This was our second cruise on a Cunard ship. Our previous experience was on the QM2 and our cruise from Rome to Trieste on the Queen Victoria left much to be desired. I am also not used to complaining and this is the first negative ... Read More
This was our second cruise on a Cunard ship. Our previous experience was on the QM2 and our cruise from Rome to Trieste on the Queen Victoria left much to be desired. I am also not used to complaining and this is the first negative review I have ever given. Everything was average and nothing was wonderful - the food and the entertainment. Our cabin was spacious and comfortable and the service was adequate. The speaker geared his talk to a mostly British audience and many of his punch lines were inaudible. The comedian was insulting to the old and infirm and he made fun of the accents of the staff - something I would not have expected Cunard to condone. The boats used to transport passengers from the ship to the center of Venice were hot and uncomfortable and as this was mid-July, everyone was drenched in sweat on reaching Venice or returning from Venice . I expressed my concerns to Cunard Customer Relations and expected an incentive to return on another cruise but just received an acknowledgement of my concerns. Read Less
Sail Date July 2015
Just back from a lovely cruise round Italy and Croatia. Dont know what all the poor reviews on this ship are about - she is just as good now as she was 10 years ago! We had a family cabin with bunk beds but they were quite adequate for ... Read More
Just back from a lovely cruise round Italy and Croatia. Dont know what all the poor reviews on this ship are about - she is just as good now as she was 10 years ago! We had a family cabin with bunk beds but they were quite adequate for two teenagers with enough space for all of us (most of the time). The food was good with a choice of "posh" dining or buffet and in fact you could eat all day long (and some people did). One little niggle - on the sail days it was a job to find sunbeds for four if you didnt get by the pool early enough and definitely not allowed to reserve beds as after 20 minutes your belongings were removed so beware! We only did one excursion to Venice as I know from previous experience that to ride on a gondola is expensive if you do it yourself and the water taxis are too so that was good value at £46 each. We saw Pisa on the local bus and Pompei by taxi. It was very hot and very crowded and quite a way to walk if you have any difficulties in this area. Dubrovik is lovely - where we went for a boat ride. We opt out of paying the daily gratuity fee as this would have worked out really expensive for 4 of us so we did it ourselves at the end of the cruise. All in all we had a great time. Read Less
Sail Date July 2015
We have just returned home form a Rome to Venice cruise. On the whole our experience was very positive and found the experience very relaxing, in fact I don’t think I’ve ever been so relaxed ! We had a classic drinks package , select ... Read More
We have just returned home form a Rome to Venice cruise. On the whole our experience was very positive and found the experience very relaxing, in fact I don’t think I’ve ever been so relaxed ! We had a classic drinks package , select dining and a $300 on board credit included . The drinks package was well worth it. Embarkation was well organised and timely. On the positive side, the ship was very clean and well maintained. Our stateroom was modern and the window huge. We had breakfast in bed every morning. The staff were friendly and helpful, and the food in the Marco Polo Restaurant was lovely. The ports of call were a fantastic selection. We enjoyed the pool area , with the added bonus of roving bar staff. There are two small outdoor pools and two internal hot pools, with numerous spas. A DJ and Band play in the afternoons. There was also a Health Spa, where we had a massages. The daily newsletter lets you know what activities are planned for the day, and you are free to take part, or not. I am unable to comment on the quality of the night time entertainment as we chose to do our own thing. There is a small walking track and a gym and basketball court if you feel like exercising. The negatives were few. The ship has a no smoking policy with designated areas, however these were many, including 1/2 of the pool deck and right next door to the ping pong tables where children congregated and on a corner of the walking track.....nothing better than a lung full of second hand smoke when your exercising ! There feels like a lot of pressure to buy when on board. The shops were limited and displayed duty free sings, however they state they were required to add 22% Tax which you were able to claim back if you spent over $180 USD, and of course there are the endless gratuities added to extra services . The excursions we went on were pricey but fabulous, especially the Caves in Slovenia. The WIFi- this was expensive, bought in a package and charged by the minute. It took me 28 minutes to do my internet banking, this would normally take me 5 minutes on my home PC. Slow was an understatement, its dial up speed at best. The lack of affordable internet could also be seen as a plus as you had to put this aside and disconnect. The ship was full, this made at sea days feel unpleasantly crammed, especially the pool deck. It would have been nice to have an adults only area. Disembarkation was not a positive experience. We opted for a transfer organised by the ship and were told there would be limited taxis. We were to be off the ship by 09.30 and the transfer wasn’t booked until 11.30. We didn’t have time to get into Venice and back so we , and many others had to spend our time waiting on the footpath outside customs for 2 hours. There were plenty of Taxis and for 2 of us the fare was less than the bus transfers organised by the ship. That said, I would do another one tomorrow .... Read Less
Sail Date July 2015
I booked this cruise with Thomson Cruises from June 5th - June 12th 2015 and thoroughly enjoyed it. The ship was immaculate and infection control was in place at the toilet areas by using anti-bacterial gel provided. Hand gel was ... Read More
I booked this cruise with Thomson Cruises from June 5th - June 12th 2015 and thoroughly enjoyed it. The ship was immaculate and infection control was in place at the toilet areas by using anti-bacterial gel provided. Hand gel was compulsory before entering restaurants and administered by ship staff. The food was fantastic and in abundance from morning to night. The cabin was adequate and cleaned frequently throughout the day. Sleep quality was good and the bed comfortable. The ship staff were efficient, polite and very friendly. Entertainment was very good and enjoyable, but you had to be early before the shows, to get a seat. The cruise itinerary of ports of call were excellent and plenty of time was allowed to go ashore sight-seeing. The cruise itself was very smooth and not once did I find the ship sway or move suddenly. In fact, I did not feel the ship docking whilst still in bed early morning. The only thing I found was that no cash was taken on-board at the bars and I had to open an account in sterling linked to my bank card. Not a problem but I had taken euros in cash and a cashpassport card loaded with euros. However, I was able to spend the euros on shore and what I did not spend, transferred them back again to my bank account to cover the bill on board ship. You could open a cash account in euros which was converted into sterling and a cash account in sterling by placing a deposit of £200.00 which you would have to top-up if spending over £200.00. So it was far easier to open an account by bank card and then you were billed in three separate payments throughout the cruise. To sum up, an excellent experience and cruise. Highly recommended !! Read Less
Sail Date June 2015
We booked the cruise as a postponed honeymoon, we had been on the Oceana 2 years previously and hadn't wanted to revisit. However it was the itinerary we wanted. Previous to joining the ship we stayed at the Sofitel at Gatwick a great ... Read More
We booked the cruise as a postponed honeymoon, we had been on the Oceana 2 years previously and hadn't wanted to revisit. However it was the itinerary we wanted. Previous to joining the ship we stayed at the Sofitel at Gatwick a great way to start your holiday. The flight was chartered via Thomson and the check in was so smooth, the next time we saw our luggage was in our cabin. P&O have this part of your holiat off to a fine art. We were kep't informed of our pre cruise travel really well and love the cruise personaliser. We researched our shore ex trips and booked them all before boarding. Once landed in Genoa the journey to the trip is relatively quick and getting through customs was super quick. The check in and embarkation once again was really good, very friendly check in staff, then the usual photo as you are about to board. Once on board, there was no cabin staff to show you to your cabin, just pointed in the right direction and find your own way. The last time we were on board, we were informed the ship was going into dry dock for a refit, we were intrigued to see what changes had been done. That will be none then, nothing has changed and the ship is looking really, really tired. We registered our son for the Reef and the team here are great, the activities are really good and he loved going on an evening, whilst we we dined as preferred to go to the children's tea. The reef team really engage with the children and also know how to converse at all levels. Our first evening we dined as a family in the Horizon Grill, the food was nice, the cover charge to eat here is quite expensive for the choices and sizes, the service was terrible and considering the restaurant wasn't full, the food did take a long time to come out. The restuarant staff were more bothered about people walking through. The migration of passengers is very confusing. We travelled to Pisa on the next day whilst docked in Livorno, our local guide was really good and we were escorted by one of the ships photographers whom decided to fall asleep on the back seat and then badgered everyone for photographs. Day at sea was very relaxing, the crew once again were stretched and more bothered about throwing people of their sunbeds than actually servicing the decks. It was quicker and easier to go to the bar than wait for a waiter. On this evening we started to eat in the Adriatic Restaurant, once again the restaurant hasn't changed, we had a table of 8 with 3 other couples. Our table was really pleasant and we looked forward to our evening meal. However we were on a second sitting and have to say, I have never experienced such bad service, no engagement from the waiters and no choice, meals were more or less thrown down and none of the great service we had received previously with P&O. To be honest the same service was replicated across the ship, it wasn't suprising to hear other passengers commenting on the same topics. We would always pop to Cafe Le Jardin and once again the crew are more worried about passengers walking in through the rear doors than observing the passengers. The food options has dramatically reduced and is very evident to see, there are no labels informing you of what is available. Our next shore ex was the island hopping in Croatia, this was excellent, the tour guide, the trip, the weathe the reason we took this itinerary. The shore ex guide from the ship however was more interested in speaking with the local guide about her bulgarian boyfriend and gossiping, something I personally don't want to hear. Which continued on the returned trip to the Ship, including the local guide then telling her all about her life? Our last shore ex was a Gondola trip in Venice, it was a great experience apart from our local guide, who's english was so bad, no-one could understand what she was trying to say, the walk from the tender to the Gondola was a good 30 mins and to be honest if we had known would have probably made our own way in and sorted it ourselves. The Entertainment is probably the worst I have seen from a cruise ship standard, there was no Cruise Director on board, events cancelled with no alternatives, the cast just didn't want PR or speak with you. Which is a must for those all important CSQ's, however Paul Lau the host was brilliant, a real professional. The visiting attractions were great Roy Walker, The Octaves and Tony Adams. The sailaway parties are very dated with put a flag in your hand and pump, the conga and dated party dances. The constant hounding of photographers get's on your nerves after a while and it is very expensive for what you get. All in all we had a relaxing week on an itinerary that we had wanted, the ship is tired and the service in not good. The crew did mention that there had just been a crew change and it was evident. In their words all the good ones have been pulled onto the Britannia. Read Less
Sail Date May 2015
My sister, mum and myself went on P and O cruise ( Oceana) first time for me and their third cruise although first with (P and O). From the moment we landed the staff were friendly and polite and from the moment we got on the plane at ... Read More
My sister, mum and myself went on P and O cruise ( Oceana) first time for me and their third cruise although first with (P and O). From the moment we landed the staff were friendly and polite and from the moment we got on the plane at Gatwick airport and handed over our cases we didn't have to worry about them till we landed in our rooms. I can honestly say it was the best holiday i had in a long time, I loved everything about it from the 5 star dining to the buffet dinners and the afternoon tea. I loved the entertainment. First night we took part in a fun quiz, to the theatre shows which were so well done and entertaining, The comedian was hilarious and the band were also very good. I also came away with a beautiful photo to remind me of my holiday and got to go on a gondola in Venice which ended the week of nicely. There wasn't one thing i didn't like about this holiday as everyone was so professional and nice from the staff to the passengers. Our room was inside cabin which suited us just fine, I know now having done one that i would love to do another one in the future with my husband and four boys. Well done p and O for giving me a holiday i will never forget. Read Less
Sail Date April 2015
Firstly, just have to say how marvellous the shore team in Genoa were as we had a family medical crisis. Janine and Gildon from P&O really made it possible for us to get aboard with ease and great care during a challenging time! ... Read More
Firstly, just have to say how marvellous the shore team in Genoa were as we had a family medical crisis. Janine and Gildon from P&O really made it possible for us to get aboard with ease and great care during a challenging time! Can't thank them both enough! Amazing people. Also the on board medical staff who helped us resolve issues with an older relative quickly and with great professionalism meant that we could stay on board. The doctor and two nurses we met were among the best I've known and as a long serving nurse I've known a few ;) - these guys were the tops! Made our Dad feel better, safe and secure and made sure that we could enjoy our holiday! Excellent people! Sadly that's where the great service from P&O ended. Our cabin steward was nice, discreet and kept us well topped up with stuff and towels. But our shower didn't work, it just dribbled cold water. I reported it twice to reception, the same pleasantly smiling vacuum of personality took my concerns on both occasions. Nothing happened, no shower fix. After three days of cold trickled showers an engineer arrived. Twisted something and left, the shower was no better. I reported it again to the reception lady with no response (just a smile). We have had seven days of cold showers and no one cared. The food has taken a sharp down turn in quality and there is no longer silver service in the main restaurant. On two nights my soup was Luke warm, the lamb shank inedible and puddings are just a different coloured blamanche mix arranged differently on a cold plate. Sadly it seems that the best dining on the high seas has sailed to another brand. On our second sea day I fancied some coffee with actual coffee in it, so we popped to the on board Costa bar. For twenty minutes four bar staff stood chatting and laughing while making eye contact with me, I had to approach them and ask to order a drink. One of the female bar stewards told me to take a seat and she would come over. Ten minutes later (once the conversation was finished I assume) she took my order. Our coffees that arrived were cold. No one was around at this point to ask for a hot one. Afternoon tea was the next cracker!! And now I'm home I can be amused by it; we entered and asked to sit just the two of us and we're asked "do you have to?" I said yes and we sat by a window! Nice I thought! Until a raw crumpet and some anaemic tea was thrust upon us. Followed by a stale finger sandwich (I kid you not)! Then no cakes, the other tables got a whole cake stand, we were told to wait. After ten mins we buggered off and went up stairs! Which leads nicely to the motor way service station that seems to have been installed on deck 14! Tray after tray of slop! 50 shades of beige is the perfect description for the plaza buffet. Day trips! More Positive bits now! As usual P&O pulled it out the bag, great days in Pisa, Pompeii and Venice. Don't listen to it he nay Sayers, I've seen the signs yesterday and P&O defiantly book you a cheaper gondola ride! Also, you then get to arrive in St marks square by water taxi which is fun and included otherwise it would be €15 return. There is a monorail from the port to the town centre and that costs €1.60 each way, we had a go on it just for fun! In Dubrovnik we did our own thing, free shuttle to old town. Walk to cable car and then at the top hired dune buggies and went on a guided tour of a battle field. Amazing guy took us, we saw a lot. Then he said we were driving round a mine field but not to worried as it's been cleared four times... Still not sure if he was joking or not! But an amazing experience for less than €20 each! One not to be missed! On board entertainment spot on as usual! Headliners continue to be awesome and the elton John act was wonderful. Entertainment manager had no get up and go though! Compared to others we've had, he seemed tired and not bothered. This is not intended as a rant at P&O, I'll save that for my formal letter lol We did have a lovely time, but just not the usual level of on board service were used too. We feel quite sad about it. Read Less
Sail Date April 2015
Firstly the positives - the restaurant, bar and entertainment staff were fantastic, always smiling and wanting to help. We were a family of 4 with 2 teenage chlldren. We booked 2 years before cruising when the children were smaller (due ... Read More
Firstly the positives - the restaurant, bar and entertainment staff were fantastic, always smiling and wanting to help. We were a family of 4 with 2 teenage chlldren. We booked 2 years before cruising when the children were smaller (due to special nature of the Gallipoli Cruise that we went on). In that 2 years my 2 boys grew into adult sized pubescent smelly 'little adults'. Despite several emails to the organiser of the cruise mentioning the cabin suitability for what is essentially 4 adults - I was reassured that all would be fine. So in the end we paid A LOT of money to have 4 adult sized people crammed into a tiny cabin (with no doors or windows or ventilation) that stank of smelly teenage boys after the second day, so the next 34 days were very uncomfortable. I went to speak to the organisers after 2 days to request to upgrade to a cabin that would actually accommodate us in more humane conditions - to be told they were very busy and would get back to me within 24hours. Despite offering to pay the difference in price to a larger cabin, I never heard from them again. We had 2 other lots of friends who complained on the ship about their cabins (noise from decks above and and odour) and they were upgraded (at no cost), but they didn't even bother to answer our plea for a more humane trip. Needless to say only 10 days into a 36 day trip I got sick with flu like symptoms, fever and cough, and then for the rest of our cabin - all 4 of us were infected and at varying stages of illness and recovery for the rest of the cruise. The medical facilities were seriously inadequate with English language issues (medical staff were Croatian???), the "pharmacy" ran out of Paracetamol in the first week and never restocked??? The medical centre charged a fee of $90 just to see the Doctor to get paracetamol (without even an examination). I am a nurse and my husband is a doctor and we were stunned at the lack of English and poor medical treatment. Combine this with the total lack of supervision of passengers at crucial places like the buffet - where we witnessed sniffling children with their hands in parmesan cheese, adults putting their hands all over the spouts of water dispensers etc etc. with no supervision or guidance by staff. It is NO WONDER over half the ship was sick by halfway through the cruise. So disappointed with the performance of this company and this cruise. The kids activities for children aged 12-14 were much younger than was appropriate for their age, and mine were (understandably) not interested in attending after a couple of sessions. Nothing like previous cruise experiences we have had. Read Less
Sail Date March 2015
A belated but useful review of the 2 tours that our group of 18 made in Italy were: Luccalimo, (office +39 3206066859) with our excellent guide Valter (Alias Giovanni) Roman to Lucca, Italy and an excellent tasting tour of the winery ... Read More
A belated but useful review of the 2 tours that our group of 18 made in Italy were: Luccalimo, (office +39 3206066859) with our excellent guide Valter (Alias Giovanni) Roman to Lucca, Italy and an excellent tasting tour of the winery complete with 4/5 red wines, 1 white, and a sumdilly-iscous meal by the owners wife and helpers. It was paradise on Earth. Our last tour to the Amalfi Coast, Italy by the most handsome & informative driver, guide, & part owner of Lovelyamalfitours.com (+39 339 82458) by Giovanni Buonocore was complete with even an Italian serenade By Giovanni. Although only 31, he was informative & charming way beyond his years. Even Sheryl (sitting in the front passenger seat) was taken to a far-away, delightful realm by Giovanna. And when each of us was given a hug and our spoken name was cited, we all had delightful daydreams of G. that lasted way beyond our trip to another scrumptious meal & a drive back to our ship. There were so many excellent memories formulated that day. TY gentlemen for your service, information, and a rather full set of tummies!!! As to Freestyle cruising on the Norwegian Jade: I really believe that it lost a personal touch with not having the same waiter/helpers each evening. Since we had trouble with service to 6 of our group of 18, we were able to have the same waiter: Alan & his helper Rita for all our evenings in the dining room. The dining room "commander" Ivan (from Slovakia) always checked on our service and meals each evening. That was the "selling point" that he earned from removing the utterly, useless Freestyle Cruising from our agenda. TY, Alan, Rita & Ivan for all your help!!! Read Less
Sail Date March 2015
I just come back with my family from a 7 days Mediterranean Cruise,with MSC Musica, I`ve been around the world taking many Cruises, I have my standards, maybe a little spoiled with the real cruises. The food was school cafeteria style, ... Read More
I just come back with my family from a 7 days Mediterranean Cruise,with MSC Musica, I`ve been around the world taking many Cruises, I have my standards, maybe a little spoiled with the real cruises. The food was school cafeteria style, Not Italian for sure, The service was limited, the service personnel, rude, annoyed, for what understand unhappy to do their job and show. to make things worse my daughter slip and fall in a wet ,unclean floor, went to see the doctor to receive some first aid on her feet, with some bandages, and I WAS BILLED 160 EUROS!! About 200 $ (You can contact me , I`ll show you the bill) .And she was forced to pay it, borrowing money from her mother, because in Marseilles he wallet with her Chase Credit Card and cash mysterious disappear it from her purse. Instead to apologize for the unsafe floor conditions, they take advantage of the " stupid American", that`s ho we are referred. One positive note - they make use the ship phone in the ship to let me know to stop the Credit Card. So that`s my only thank you. To top the disgusting experience the last day in the boat ,today September 15, 2014 somebody stole her iPhone, with all the pictures of our Italian vacation, maybe better off so we don`t think about this disgrace to book this cruise. Take at your own risk. You`ve been warned. Why I don`t read the review?   Read Less
Sail Date September 2014
Cruised as a family of 4 (2daughters aged 11 and 9) in an extended balcony room. 3rd bed was lounge and 4th was a trundle from under lounge. Room fairly cramped when beds set up. Balcony nice ane large, and perfect cruise to use balcony. ... Read More
Cruised as a family of 4 (2daughters aged 11 and 9) in an extended balcony room. 3rd bed was lounge and 4th was a trundle from under lounge. Room fairly cramped when beds set up. Balcony nice ane large, and perfect cruise to use balcony. Able to fit all clothes in drawers and above bed. Kids on their 5th cruise and less inclined to go to the fun factory except at nights. Spent mornings in ports, afternoons lying around pool - loved the celebrity policy of removing towels from deck chairs if not used in 1/2hour - ensured there were always plenty of deck chairs available. Kids preferred pool layouts and water slides on ncl. Found alcohol expensive so took advantage of happy hour where our favourite bartender salmon after us. Previously cruised with ncl and loved their regular laundry specials. No specials with celebrity and no machines on board - as a family of 4 it is too expensive at about $us50 a day to get washing done! Food great, bought specialty restaurant package, and especially enjoyed murano, but quite pricey. Although the ship had a lot of people on it, rarely felt crowded (lunch on sea day was mad, but otherwise all good). Had a great cruise overall. Read Less
Sail Date July 2014
In booking our cruise aboard the Royal Clipper, I searched for any family reviews and found very few, prompting this review. Our cruising family including myself and DH, 2 girls ages 8 and 10 (turned 11 aboard the ship), parents (mid ... Read More
In booking our cruise aboard the Royal Clipper, I searched for any family reviews and found very few, prompting this review. Our cruising family including myself and DH, 2 girls ages 8 and 10 (turned 11 aboard the ship), parents (mid 60's, active) and brother- 36. We are seasoned cruisers- many trips aboard RCL, NCL, Celebrity and most recently the Galapagos aboard the SS MaryAnne, a 12 Pax sailboat. The Royal Clipper is gorgeous at full sail and inside. Deck chairs and pools could be improved in our opinion, but when outside, most of the time we could be found relaxing in the bow net, climbing the mast, playing off the marine platform or sailing the ship! The girls loved these sailboat specific activities. While there is not the variety of activities that a large cruise ship offers, our Italy itinerary was port intensive with just 1 day at sea. We loved the ability to tender in at a close distance and visit smaller ports of call. Rooms are small (max 3 pax) but efficient. Bathrooms are all Marble and surprisingly beautiful. My 10 year old daughter celebrated her 11th birthday aboard the ship and said that it was her very best birthday ever! All the staff aboard the ship sincerely enjoyed having our girls on board and everyone knew their names....something not found on a large cruise ship. Children are a rarity on the Royal Clipper- most of the passengers were 50 plus. So, I would only consider bringing your children if they are comfortable around adults and able to amuse themselves. There is certainly no kids program, but the on board sports activities were all kid friendly....Kyaking, Mast climbing, Paddle Boarding. Our girls loved the sail by the active Stromboli Volcano where we were treated to amazing eruptions several hundred feet in the air under cover of darkness...(the perfect end to DD's birthday). Waiters and staff were very accomodating of DD's peanut allergy as well. Captain is wonderful and invited the girls to sail the ship- something they each did for about 30 minutes under supervision of the Captain and Professor....a highlight for them! Ship was small enough that we felt comfortable letting the kids explore/walkabout together on their own- something we won't let them do on the mega cruise lines. We had one morning only of rough seas which prompted a port of call change. Otherwise, smooth as glass sailing and fantastic weather the entire week. Cruise Director Lidija is spunky, and amazing! The best measure of a cruise ship and line...would you do it again? All in our party said, absolutely YES! Kids included. Read Less
Sail Date May 2014
I do not recommend the MSC Fantasia for the following reasons. Firstly, since there is no tap water available, other than in the main buffet area, you are obliged to buy bottles of water, which over 7 days certainly adds up. The drinks ... Read More
I do not recommend the MSC Fantasia for the following reasons. Firstly, since there is no tap water available, other than in the main buffet area, you are obliged to buy bottles of water, which over 7 days certainly adds up. The drinks packages are very expensive too and you have to drink an awful lot in order for it to be cost effective. Secondly, the food was sub standard. Fries, hotdogs, hamburgers, pizza and generally unhealthy food were served every day at lunch time and it didn't even taste nice. To make matters worse, I was made to feel embarrassed when I asked for another portion of turkey! Portions at dinner time were very small too and often the food was inedible. Thirdly, the buffet lunch area was like a circus with everyone pushing and shoving and fighting over the limited seating area. Fourthly, with regards to the first seating allocation, doors were closed at the restaurant shortly after dinner started and if you didn't get there on time, too bad as there was no room in the second sitting. First sitting guests were hurried out in order to accommodate second sitting guests. In general, staff was not friendly and the level of English was very poor, making communication very difficult at times. I found the hairdressers to be rude and they kept me waiting 45 minutes even though I had made an appointment. We will never travel on MSC cruises again.   Read Less
Sail Date April 2014
First off, I gave HAL the benefit of the doubt and gave them 2 months to respond to my email, to no avail all they wanted to do was to sell me another cruise. Below are all the bad things that happened: ... no acknowledgement of the ... Read More
First off, I gave HAL the benefit of the doubt and gave them 2 months to respond to my email, to no avail all they wanted to do was to sell me another cruise. Below are all the bad things that happened: ... no acknowledgement of the birthdays and anniversary we were celebrating. ... everything was an add-on or up-sale. .... the food was awful every day, food at sub standard temperatures, poor quality meats and seafood, we even witnessed a chef wiping his nose and face as he was cutting fruit... OMG!!! .... there was an issue with our room's toilet, it was not fixed at all during the trip... it probably isn't even fixed yet!!! LOL.. not funny. .... lack of security with child care... our son was let go from the child care room on his own because the crew had to take there lunch break... we were freaking out trying to find him, no one gave a crap! ARE YOU KIDDING ME !!!!! ....the whole cruise was auto tipped. WHAT A RIP OFF! .... they give you a FULL page memo of suggestive security measures for walking through Tunisia and expect you to enjoy the day excursion!!!!! Thank God for bad weather... we couldn't dock there. Who thought that would have been a great place to stop!!! That idiot needs to be fired!! We made some great memories off the ship with our own planned excursions. The boat was just an over paid water taxi to get us to where we wanted to go. HAL couldn't pay me to go on another one of their ships!!!   Read Less
Sail Date April 2014

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