Embarkation was confusing but prompt. (The ship was full.) The crowd was almost all over 55. I think we saw 8 kids - all under 6. Our bags were in our room quickly. The online safety checkin was quick.
Our room was more spacious that I expected. The shower was nice sized. The balcony easily accommodated the two of us. Adequate drawer and closet space.
Getting power to our CPAPs was ...
I went on this cruise with relatives who were celebrating a big anniversary and I was in a solo studio. This was my first time on the Epic and I had a great cruise but my experience was likely very different from others who sailed on this ship recently. Reasons for this may be because this cruise had fewer people on it than others recently and it seemed as though there was a lot of new staff. I ...
We chose this cruise because a group of friends were going and we liked the destination itinerary.
Right from the start there were communication issues... the Costa app didn't work for anyone with a US phone. Everyday we were told the app would be working the next day. The only day it worked was our last day in port when we were disembarking the ship. Outside our cabin, we were supposed ...
I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
We are a retired couple from Florida and have cruised many times. The itinerary was great in the southern Caribbean: Antigua, Barbados, St. Lucia, Martinique, and St. Kitts. The ship was very tired and worn out with lots of visible rust, weathered wood, stained cushions, ripped chairs, and many other damages noticeable. The food in the main dining room was very good, but the options were ...
We have been on over 20 Celebrity cruises and have attained Elite Plus status. This was our eight time on the Equinox (visiting the same ports we've visited for years), but the first time in 5 years. We were on a back to back (19 days at sea), so the review includes our experiences on the 9 Night Aruba, Curacao & Cayman Cruise. Below I outline what we found to be the good, the not-so-good and ...
It's a good thing Royal is planning a new class of small ships as the Vision class is slowly wearing out.
In the meantime, the secret weapon of Royal was displayed on this voyage - Exceptional Service - at every venue, every staffer, from Windjammer to MDM to Centrum, to including Guest Services. All of the staff in the Windjammer have been converted from table cleaners to friendly hosts ...
My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again.
First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...