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Sail Date: January 2019
To see auroras. We saw auroras in 5 nights with changing colours n it was intense. Dog sledding was fun. Polar excursion was not fun for me. But rest was excellent. Restaurant staff was awesome. They were funny , witty, ... Read More
To see auroras. We saw auroras in 5 nights with changing colours n it was intense. Dog sledding was fun. Polar excursion was not fun for me. But rest was excellent. Restaurant staff was awesome. They were funny , witty, friendly, approachable. We made some good friends n met new people, they were good. We went to see the northern lights and yes we did see them. It was uthe hirusin, dazzling, dancing. It is something to watch n watch again. You gotta be lucky to see it more than once and we were lucky. Announcement is there so you cant miss it. One thing for those who want to book cabins that sometimes it's not a bad idea not go for rich cabins because you will be out a lot but it's personal preference. If i was not working and I had lot of money I would go with their ship various destinations. Read Less
1 Helpful Vote
Sail Date: January 2019
My husband chose this cruise for my birthday as I had always wanted to see the Northern Lights. Unfortunately we didn't see them but the cruise was really good. The places we visited were unique and the people were so friendly. The ... Read More
My husband chose this cruise for my birthday as I had always wanted to see the Northern Lights. Unfortunately we didn't see them but the cruise was really good. The places we visited were unique and the people were so friendly. The snow was amazing and the views from the ship really spectacular, even at 3 in the morning! We would like to do a cruise again maybe in the springtime to see the difference a warmer climate can bring. We also enjoyed the lectures and learned a lot about Norway and the people. The food on board was excellent and a complete change from what you usually get on a cruise. Perhaps a cooking demonstration could be organised in the summer or springtime when the seas are calmer! A quizzes are also a way to get people together too, especially those travelling on their own. We both enjoyed the cruise immensely and as it was our first ever cruise to a colder climate we were a little apprehensive. We need not have worried, everything was taken care of with efficiency and humour. Thankyou all for a wonderful birthday cruise. Read Less
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Sail Date: January 2019
German / Deutsch: Meine zweite Reise mit der MS Trollfjord begann in Deutschland zunächst mit einigen Umständen, da genau am Anreisetag unser Flug nach Amsterdam Streikbedingt gecancelt wurde. Also erfolgte die Anreise mit der Bahn ... Read More
German / Deutsch: Meine zweite Reise mit der MS Trollfjord begann in Deutschland zunächst mit einigen Umständen, da genau am Anreisetag unser Flug nach Amsterdam Streikbedingt gecancelt wurde. Also erfolgte die Anreise mit der Bahn nach Amsterdam und von dort mit dem Flugzeug nach Bergen. Vom Airport in Bergen erfolgte der Transfer direkt zum Hurtigrutenterminal. Das Einschecken verlief reibungslos und man konnte direkt in die Kabine. Nahezu zeitgleich traf auch das Gepäck ein. Exelenter Service ! Die Reise an sich in den Wintermonaten war sehr beeindruckend, da sich das Landschaftsbild oft verändert. Die ausgewählten Ausflüge u.a. Wikingerfest, Tromso Seilbahn, das Nordkap und ein Besuch im Schneehotel in Kirkenes entsprachen vollständig meinen Erwartungen. Leider war manchmal die Liegezeit in den Häfen etwas zu kurz um entspannt eine Erkundungstour zu machen. Viel Mühe hat sich das Expeditions-Team an Bord gemacht, welches durch Vorträge oder eben die Polarkreis-Zeremonien für gute Unterhaltung sorgte. English-Version: My second trip with the MS Trollfjord started in Germany at first with some circumstances, because exactly on the day of arrival our flight to Amsterdam was canceled due to strikes. So the journey was by train to Amsterdam and from there by plane to Bergen. From the airport in Bergen the transfer took place directly to the Hurtigrutenterminal. The check in went smoothly and you could go straight to the cabin. Almost at the same time arrived the luggage. Exelenter service! The trip itself in the winter months was very impressive, as the landscape often changes. The selected excursions u.a. Viking Festival, Tromso Cable Car, the North Cape and a visit to the Snow Hotel in Kirkenes fully met my expectations. Unfortunately, sometimes the laytime in the ports was a bit too short to make an exploratory trip relaxed. Much effort has made the expedition team on board, which provided by lectures or just the polar circle ceremonies for good entertainment. Read Less
1 Helpful Vote
Sail Date: January 2019
We got a good deal with an inside cabin for the voyage from Kirkenes to Bergen, Norway. Our cabin was so clean & the bed was more comfortable than at home. The food was generous and varied. Hint, don’t expect to lose weight on this ... Read More
We got a good deal with an inside cabin for the voyage from Kirkenes to Bergen, Norway. Our cabin was so clean & the bed was more comfortable than at home. The food was generous and varied. Hint, don’t expect to lose weight on this ship! The breakfast was a buffet each day, with lunches generally too. Dinner at night was table seating at our reserved table. The food was quite varied each day. Even the buffet kept changing slightly. We tried to cut back on the food intake, but it was just too delicious! The crew was fantastic too, despite us enduring a storm at sea. We would go back tomorrow, although we would probably choose summer or spring, as we have now seen the winter view. Very very happy with this cruise. As a side note, the ship and captain performed brilliantly during the storm. Despite 10 metre waves & 136 km/hr winds, we felt very safe and secure. Read Less
4 Helpful Votes
Sail Date: December 2018
Three-night / two-day pre-Christmas family-cruise for £225 each for an outside cabin - what's not to like? Destinations (Antwerp and Amsterdam) - good. Cabins - good. Food - average. Service - in the main, attentive and friendly. ... Read More
Three-night / two-day pre-Christmas family-cruise for £225 each for an outside cabin - what's not to like? Destinations (Antwerp and Amsterdam) - good. Cabins - good. Food - average. Service - in the main, attentive and friendly. Entertainment - no idea (we didn't bother). A few words of advice / recommendation for potential travellers: (1) Expect long delays at dinner in the main restaurant. And if you order drinks at the table they are likely to arrive well into the meal. (2) If the time of arrival in a port of call is quite late, don't think you can have a lie-in and go for a late breakfast close to closing time in either the restaurant or the self-service buffet. If you opt for the former, the service will be very slow and the food likely to be dried-up. If you go for the latter, you are very unlikely to be able to get a seat. Go early is the top-tip. (3) There's no pressure from the onboard photographic team, but on our short trip the shore-photographs at Antwerp were frankly hopeless (totally washed-out). Don't be tempted to buy (at unjustifiably high prices) just for the sake of it. (4) Think carefully about the 'onboard gratuity added daily to your account for your convenience'. We chose to remove this because there were aspects of the trip which we felt made it unwarranted. Of course it's a marketing ploy on the part of all cruise lines to make the base-price seem as attractively-low as possible. Better to reward individuals separately (as we chose to do) whom you feel may have gone above and beyond. Sorry about the 'invisible' members of crew who then receive a share of nothing - but that's life! (4) Don't be put off from considering CMV (with whom we have now cruised three times, out of twenty cruises overall) or the Columbus. Recognise that for what you pay, you will get really good value for money. How or where else can you get transported to two different European cities and enjoy a full-board experience (the beds are very comfortable incidentally) for £75 a day? On this trip, it was even possible to secure late-availability inside cabins for £129 - that's just £43 a day, which by anyone's standards is amazing value. Choose wisely and you will be well-satisfied. Read Less
1 Helpful Vote
Sail Date: December 2018
I chose this ship because I wanted to go to a German Christmas market. Prices were good on board, very clean, staff were excellent and entertainment was brilliant. Food was good with lots of choices. There is only one downfall, the ship in ... Read More
I chose this ship because I wanted to go to a German Christmas market. Prices were good on board, very clean, staff were excellent and entertainment was brilliant. Food was good with lots of choices. There is only one downfall, the ship in parts were too cold. In the buffet style restaurant it was so cold you had to wear your coat to eat. One waiter showed me his hands and they were like ice, little bit inhuman for those working in this restaurant. Everyone was complaining about it. At one stage they had the air conditioning on. We also had to complain about our cabin but were told where the control was and then it started to get warmer. The lifts leave a lot to be desired on the aft side. One lift was stuck on 11 for 2 days so the wait for lifts was not good. Service was excellent in all the bars and restaurants. Food in the waterfront restaurant was beautifully presented and tasty. Food in the buffet restaurant was equally as good and well presented but it was too cold in there to enjoy your food. The breakfast was excellent with lots of choice in both restaurants. There was afternoon tea in the buffet restaurant which was really good. Bar prices were excellent, cocktails for only 4 euros 75. They were delicious. Tea and coffee making facilities in your cabin and there was 24 hour tea and coffee machines in the buffet restaurant. On gala night the waiters did a dance for us which was amazing. In connexions bar there was a duo singing who was fantastic. In the other 2 bars you could enjoy a pianist and violin playing and guitar music. There was a different show every night and they were fantastic. Such talented singers and dancers. Plenty of things going on during the day, quizzes, games, bingo etc The ship is very big and the decor is beautiful. There are 2 shops on board selling duty free. There is no shop to buy sweets, drinks or other essentials. There were excursions available but this involved too much walking. Amsterdam town centre was literally 15 minute walk. In Hamburg the cruise ship laid on shuttle coaches which was an excellent service. Embarkation and disembarkation was so smooth and well ordered. I would definitely go on this cruise ship again but hopefully in summer Read Less
2 Helpful Votes
Sail Date: December 2018
Staff – some good some bad, certainly not at the level across the board of the more expensive cruise lines but a lot of the staff where great. Drinks – the drinks package includes so little variety I ended up always paying the top ... Read More
Staff – some good some bad, certainly not at the level across the board of the more expensive cruise lines but a lot of the staff where great. Drinks – the drinks package includes so little variety I ended up always paying the top up to have different drinks however it wasn’t very pricey to top up to nicer drinks. Swimming pools and recreation activities - They have very little and much of what they have is catered to their older clients. Knowing in advance this was a smaller ship with older patrons we took a PS3 with us, on day one the reception staff refused to set the TV up for us so we could plug it in (it needed a different controller to the one supplied as they have their own system that doesn’t allow other HDMI channels) however we asked different staff on day two and they sorted it for us. As this was a Christmas time cruise we avoided pools as did pretty much everyone else as it was to cold. Quizzes and shows – you could turn up pretty much as the shows were starting and still get a seat a big change on the larger ships however the shows were very low budget versions of what you get on larger cruise ships they were mildly entertaining at best. With the quizzes we were lucky if we found one per day so we spent quite a bit of time in our room with the entertainment we brought with us. Photo's & other items to purchase – we didn’t get any pictures done really so didn’t investigate this price. Bathrobes – not available to purchase ☹ Anything extra you may want to pay for was reasonably priced. Food - Breakfast Breakfast in room was ok, not much in the way of queues for the buffet and we didn’t try the sit down breakfast. Food - lunch, snacks and late night food. Buffet not too busy but variety was very low although quality was very good. Food - dinner Sit down meal was largely good quality but amount of food was limited and my husband who is a picky eater struggled to find food at dinner time. Food - room service Food was pretty good and was included in the price which is unusual and nice however it was very much snacks no meals available. Fred Olsen were a good low budget cruise line where the quality is good but variety is limited however the price of this trip was similar to we paid on P&O so I don’t feel the price reflected the fact they are a budget cruise line. Would happily sail with them again but I want the cost to be dramatically lower than the mid range cruise lines like P&O and Royal Caribbean Read Less
3 Helpful Votes
Sail Date: December 2018
I would highly recommend the 2 night mini cruise to Amsterdam from Tilbury on the Columbus, from start to finish it was stress and hassle free. We had a lovely cabin, the ship it’s self has plenty to keep you busy, lots of bars to choose ... Read More
I would highly recommend the 2 night mini cruise to Amsterdam from Tilbury on the Columbus, from start to finish it was stress and hassle free. We had a lovely cabin, the ship it’s self has plenty to keep you busy, lots of bars to choose from and the food in the waterfront restaurant was brilliant. We had a lovely day in Amsterdam and was back on the ship at 4.30pm. The shows on the ship were great, I couldn’t fault anything, I will definitely be booking every December as a pre birthday / Xmas treat and will take my partner next year too. It was such value for money, go and you won’t be disappointed. The whole experience from start to finish has made me not want to fly abroad anymore unless absolutely necessary, it’s cruising for me and my friends and family now, so book ASAP!!! Be prepared to gain a few pounds. Read Less
4 Helpful Votes
Sail Date: November 2018
Went on an excursion to Boda and Saltstruam. It was in a bus, it was dark, we saw nothing but lights in houses and shops and factories. The rapids at Saltstuam did not happen Rushed back to bus back to ship. Worthless. Think twice before ... Read More
Went on an excursion to Boda and Saltstruam. It was in a bus, it was dark, we saw nothing but lights in houses and shops and factories. The rapids at Saltstuam did not happen Rushed back to bus back to ship. Worthless. Think twice before embarking on these very expensive excursions from a Hurtigruten ship. While I’m at it everything you buy on this cruise is so expensive you need to take out a mortgage to buy anything. Not even a biscuit is free. The buffet is terrible. The Germans push you out of the way to grab the food. They do not use the utensils provided. They are quite rude and loud. The buffet is not the most hygienic way to serve food because not everyone has the decency to respect hygiene and cleanliness near food.. Breakfast hot food is awful. If you are vegan forget 3ver having a hot breakfast. Eggs are served with bacon laying on top of them. I saw people picking up more bits of bacon that had fallen off the eggs. Very poor. Read Less
3 Helpful Votes
Sail Date: October 2018
We are relatively new to cruises. Our first one was to Norwegian Fjords last year on NCL in the summer and the weather was more miss than hit so wanted to go somewhere hotter this time around. We found this cruise in the summer and ... Read More
We are relatively new to cruises. Our first one was to Norwegian Fjords last year on NCL in the summer and the weather was more miss than hit so wanted to go somewhere hotter this time around. We found this cruise in the summer and something to look forward to as autumn closed in and was in the half term holidays. The price was also a factor, and we had a balcony, on a Fantastica package at the back of the ship on floor 9. Before departing I read some of the reviews on here and whilst it may make people a little apprehensive, I’m a person that likes to go with the flow, very laid back and experience things myself before making my mind up. We had purchased the all inclusive and tried to find out the drinks on offer as part of the all inclusive. I saw the marketing messages about trying to cater more for British guests and there were mentions of strongbow, John Smiths and Guinness on tap but couldn’t confirm if they were part of the package. I can confirm they are!!! They only serve them in the Tiger Bar and the Sports Bar. The tiger bar had issues pouring the Guinness and ended up using cans :-( the sports bar however poured a superb pint! Mario, Elvis and the team were superb and provided amazing service with a smile!!! I made many, many, many visits to the sports bar!!!! We ate breakfasts and lunches mainly in the buffet when not onshore. The food was very good, plenty of it. For breakfast they put on full English fry ups, herrings, pastries, breads, American pancakes, 5 different eggs & an omelette station, continental style breakfasts with salamis, hams and cheeses as well as cereals, fruit, yoghurt and porridge. For lunch, they always had one roast meat, burgers, hot dogs, pasta, pizza, cold platters as well as other dishes such as curry, cottage pie, chicken wing etc. I’m quite adventurous and not picky and was able to find something to eat that was enjoyable. For dinner we were seated in the Quattro Venti restaurant on deck 6. We were in the 6pm sitting, and whilst the time was of our choosing, it did feel a little rushed, especially if we had been onshore. We had Kadek and Hamim as our waiters for the duration of the cruise. They were great to chat to, have a really personal service. They kept my two kids entertained with their napkin folding, kept my wife and I topped up with wine! The food was of an excellent standard, well seasoned and meats were tender. The portions are not massive but kadek and I came to an understanding that i’d Always have a double portion of main. I must have eaten a whole cow and her offspring the amount of red meat I had consumed during the whole cruise :-) I think MSC miss a trick with the lack of other restaurant choices. They only have an oriental restaurant, but we didn’t try this as being of Chinese origin we cook it better at home. The room was ample sized for 4 of us. The roll out bed was very tatty and foam protruding out of it, but when the cabin steward put the bedding on it was sleepable. The balcony was great addition. Gave us the ability to get fresh air into the room and nice to sit out and have a cup of coffee or Guinness watching the waves at sea and seeing the city landscapes in port. As the room was at the back of the ship we did find that you feel the boat move a bit more. On our first morning into Le Havre when the ship was docking at 5am it felt like a full on earthquake as the propellers got us into place. Woke with a start thinking “what the hell is this”. Something dislodged in the bathroom due to the vibrations but was fixed by maintenance the next day. There were tea making facilities in the room and Yorkshire tea bags, which was the tea of choice across the ship. The shows were not the greatest, the guys worked hard but sometimes it wasn’t the most engaging. Lots of dancing some singing. The main variety shows were good but other shows.... meh!!! The entertainment team were good. Always making fun of themselves and others. There wasn’t much to do for the kids other than kids club, which they didn’t want to attend. We did the arts and crafts but this was for really the adults only. Embarkation was very easy. Whilst the ship didn’t leave Southampton until 8pm, we were able to go on ship at 12.30, have some food in the buffet before our room was available. Disembarkation was a little chaotic but not too bad. In summary I was very pleased with the food, drink, facilities. The things brought in to appeal to the British market were very good. The staff were excellent. Read Less

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