main dining room service was excellent. Food was just ok. there were options every day for grilled salmon and chicken. steak looked burnt and very thin. menu was not very exciting. one night's options included duck, lobster, beef wellington, and lamb. other nights not as exciting. servers were excellent and very accommodating. wine steward very helpful and ready to assist us every night. cabin ...
The itinerary was the main draw for booking this cruise. We were not disappointed. For the most part, port to city transportation was explained in advance and easy to understand.
The ship does feel a little older and worn with some minor maintenance issues to be addressed.
We appreciated the high-quality food in both the main dining room and the buffet. The cruise didn’t feel full, and we ...
I travelled with my dad on Sinfonia Nov 2011 after the passing of my brother. The ship was stranded in Capetown Harbor for most of the trip due to extremely bad weather, however, the experience on the ship was very enjoyable and the staff were amazing.
This trip on 8 Dec on MSC Splendida, to Mozambique was a total disaster, from embarkation to end. It was horribly managed. During embarkation, ...
It was one big disappointment. From the embarking right through to dis-embarkment. It took 4 hours to embark and again 4 to disembark. Both our suitcases were damaged, and they just pulled up their shoulders. After throwing my toys completely, they sent someone with cellotape to fix my suitcase... cellotape!!!!????
The ship was totally over crowded - we did not even get close to a pool, let ...
We experienced our 1st family cruise to the portuguese island, mozambique. The children absolutely loved the experience. The food,drinks,entertainment and shopping was wonderful. Food was prepared well and delicious, staff were all very attentive and well informed. The pool areas were clean and well maintained. We purchased the Aurea experience and that was a good decision as we could dine in the ...
No problem about being a German ship at all, it's the second time we take it, the first one was a pretty cool experience, not amazing but it was pretty ok, now the food is terrible, the international crew seems unhappy but they are really helpful, when you need something from the check in or you have to necessarily go to some of the European stuff, you're automatically lost, we had a loot of ...
We booked a cabin for myself, my wife and our two teens - it was our first boat cruise. We were spoiled and handled extremely professsionally by all members of staff from the cleaning staff to the waiters and butlers. The embarcation process went smooth and our bags were delivered to our rooms quickly. The crew assisted with all our questions and helped out to make us feel at home. Food was always ...
I have nothing but good stuff to say about the ship and its staff. The blue collar workers you meet in the hallways and at the restaurants? Exceptional. My cabin was kept spotless, the hallways I walked were always clean and neat. Even if someone on the staff didn't speak a word of English, they made it clear that they were happy to be there to assist you. Our group had people with mobility ...
Had one night in Barcelona pre cruise and arrived at the ship at our assigned time of 12.30pm. Luggage taken from us and then we were immediately checked in and on board in five minutes. The last time we were on Infinity was in 2016 and yes, she is a little jaded in places now like the pool changing room where there were no locker keys and broken locks on toilet doors but generally we found her to ...
The Heating did not work and there was loud constant noise in the cabin. Other passengers also experienced similar problems . Guest relations were aware of this but presented as though this was the first time it had happened. Technicians tried to fix this but this resulting in a burning smell throughout. We were then offered an indoor cabin with even louder noise issues than the previous one. ...