Africa Family Cruises Reviews

We chose NCL and this ship because of the itinerary and we wanted to explore more of South Africa. Embarkation was smooth. Collected cruise cards on the ship- all very convenient. The food in the garden buffet- quite basic and a very scant choice at breakfast. The food in the compimrntary Venetian restaurant was hit and miss. The first time, very small portions. Bread wasn’t offered, ...

I Chose this cruise for the itinerary: 12 Days: From Cape Town. Port Elizabeth, Durban and Luderitz Embarkation: Chaos. My time was 1pm. After 2 hours standing in a non-air conditioning warehouse, people in my line discovered the next line (2 pm) was boarding ahead of us. At this point it was a free for all as hundreds of people surged forward, disregarding the lines and pushed towards the ...

I choose this cruise because of its itinerary, but boy what a disappointment! From embarkation to disembarkation it was a total disaster. Cancelled ports of call, total disorganisation of everything from the muster station was closed because of refuelling when we were being called to report there! luggage arriving at 11.30pm at night ( we were lucky, many passengers had handed their luggage ...

Out first cruise for a special occasion, everyone on the ship told us 'this is really bad, worst cruise we've been on, please don't let it put you off it isn't usually like this'. I don't know where to start as most of the other reviews have said everything. I echo their opinions. When we booked the cruise over the phone they said we need to pay £372 gratuities while booking the cruise, they ...

I would like to add my review of this shockingly disorganized NCL cruise to South Africa. We booked this cruise for the itenerary and a once in a lifetime African adventure! The service, entertainment, bars, and dining were acceptable and quite enjoyable. However the following comments are examples of how this cruise was such an overall disappointment. The embarkation was completely ...

My wife and I took this cruise expecting it to be the highlight of our cruising life. It was a nightmare experienc. It all began with ourhope of not just seeing exiting places but also learning more about different colonial histories. In this case Portuguese, British, Dutch and French. The Portuguese element disappeared before we left when Mozambique was removed from the itinerary. In return we ...

This was our first cruise with NCL and will certainly be our last, the cruise company are the fawlty towers of cruises, but not funny., Where to begin. Before the cruise even started they changed the ports of call we would no longer be visting East Africa which was one of the highlights of the trip. No option to cancel and get a refund. This also meant an extra day at sea. Fast forward to ...

Most disorganised and chaotic cruise we have ever been on. It was a disaster from start to finish. The boarding process was a disaster, hundreds of passengers were kept queuing in the sun with 40 Oc temperatures. We had to drag our luggage as they were not taken off us on arrival. Ports of call were abandoned and many days at sea added. In Richards bay the ship moored in a cold yard covering the ...

We are experienced and mature cruising couple who choose our cruises based on the location and ports we want to visit, and we like to get away from the Scottish winter to get some heat and sunshine. Of the options available to visit Southern Africa and Madagascar, the NCL cruise offered the best variety of locations on what looked like an exciting itinerary. We had only cruised with NCL once ...

Having had a wonderful cruise previously with NCL we booked another cruise. Service and food were excellent and all members of staff went out of their way to be helpful, once we had embarked. Embarkation was a total shambles, exacerbated by failing to assist my husband, a disabled passenger. We had booked special assistance but this was denied. Passengers in the higher class of accommodation ...