1. Home
  2. Cruise Destinations
  3. Africa Cruises
  4. Africa Cruise Reviews

436 Africa Family Cruise Reviews

Highlights I chose MSC because ever since I have started every time i become more crazier to take a cruise. This was my third time because I love the atmosphere, I love the hospitality and I just love being part of this family because ... Read More
Highlights I chose MSC because ever since I have started every time i become more crazier to take a cruise. This was my third time because I love the atmosphere, I love the hospitality and I just love being part of this family because everything is being done on professionally and efficiently on board. I should really say Musica is indeed a beautiful baby. Spacious cabins and very attractive scenery. Embarkation was a little longer but there was a valid reason which was a a result of load shedding which was beyond anybody's control. Otherwise the excitement killed the thought and waiting was no problem. From my previous experience there is normally no problem as far as that is concerned. It was only when we came back that I noticed somebody not being happy about her luggage because she could not find it. It was a little odd as I never heard of that ever since i started boarding the ship. Maybe there should be a checking point where security checks that people do take the luggage that truly belongs to them. The lady was causing an unnecessary scene drawing attention. Thank you for serving food that makes one to yen for more. The food is being served with love. Thank your kitchen team for looking after us. It is by choice to eat unhealthy but you surely do cater for everybody to eat a healthy meal. The plays are always exquisite. Thank you very much entertainment team you were just wonderful. Your costumes are always out of the world and everything becomes real. One of my highlight is this that I got to dance with one of the officials and that made my cruise the most enjoyable. Chilling around the pool more especially when there are activities is also most enjoyable experience. I love being on the Portuguese island. I love the water as well as the atmosphere around the island. It is more accommodating. The setup as well as the moving around all the activities are people friendly. Please make some improvements at Pomene as well or rather bring back the excursion of going into Maputo and cancel Pomene. I personally did not find the place enjoyable. The hot sand is unbearable, the limited space makes it very unpleasant for the people who came later and did not have any shelter to be under. The footpath leading to the beach could be at least outlined properly with wood material or so. Please take this matter seriously as it really was a low light as far as the excursions are concerned. Thank you very much for the great time that we had on the ship. The service from the people cleaning the cabins as well as the the waiters, not forgetting the personnel you meet around the ship who always are willing to help. How can I forget the teachers who so wonderfully look after our children and make their time a memorable. That gives mummy and daddy ample time to enjoy being on the ship without any hassles. My grandson was always reminding us not to forget that it is time for him to be dropped off. This is a lifetime experience as it really awakens the child in me. I would never miss an opportunity to go on a cruise. I intend cruising at the end of December to Mauritius and will share that with my sister. Read Less
Sail Date February 2019
Myself and my mom (who is 78yrs old) went on the trip. From the start of the trip till the end was AMAZING, the cabins was comfortable and spotless. The entertainment stunning. I am encouraging all my friends and family to go on one of the ... Read More
Myself and my mom (who is 78yrs old) went on the trip. From the start of the trip till the end was AMAZING, the cabins was comfortable and spotless. The entertainment stunning. I am encouraging all my friends and family to go on one of the MSC cruises. It is truely value for money entertaining a great experience.The food was well divine. I would go on a MSC cruise any time instead of booking a holiday at a hotel where you still had to worry about meals. The drink packaging that you can buy online before the trip really adds that extra value for money. The staff are friendly and always have a smile on the faces and willing to assist you with anything. The baristas was most friendly of all. I was also very impressed with the upgrade of the Portuguese Island, so much better than when i visisted in 2011. Thank you MSC for the amazing memeories Read Less
Sail Date February 2019
The best experience ever, from the starting point by bag drop went smooth up to the first step on to the MSC MUSICA. The embankment and dismemberment at the two beaches very good organized. The ship is huge and full of surprizes when ... Read More
The best experience ever, from the starting point by bag drop went smooth up to the first step on to the MSC MUSICA. The embankment and dismemberment at the two beaches very good organized. The ship is huge and full of surprizes when you walk through it every day a new chapter opened you have to discover the ship. Cabin with balcony a pleasure if you leave the glass door open the sound of the sea is almost inside your head. Always clean and the cabin staff friendly and always willing to assist in any matter. Every evening the bed is pulled back so you can just hop in felt like a 7 star hotel on water. cleanness of the cabin also very neat. Dinning we only used the buffet which are awesome the food were fresh and hot and nothing short plenty of all. The deck facilities were very good organized and a pleasure we had great enjoyable time on the MSC MUSICA looking forward to the next one Read Less
Sail Date February 2019
I choose MSC Musica because of what the ship had to offer sounded very attractive. The look off the ship and structure captivated me .The overall experience from the food to the staff were exceptional. The fine dining experience was one ... Read More
I choose MSC Musica because of what the ship had to offer sounded very attractive. The look off the ship and structure captivated me .The overall experience from the food to the staff were exceptional. The fine dining experience was one of a kind ,being graced with such humour loving and passionate waiters made the our time there worthwhile.The cabins were well kept on a daily basis which I was pleased about. The island pomene and the shows were breathtaking and was the highlight of my vacation. We were given the oppurtunity to meet and be seated to such an amazing family. Also the emabarkation and disembarkation processes were well planned out and executed. This ship gave us diversity from the people to the cuisine. I simply loved everything about this cruise ship. I will definitely be doing many more trips with the MSC family. Thank you to all involved for making it an unforgettable experience. Read Less
Sail Date February 2019
The cruise was terible and i will never do it again. The quing to borde is abselutely rediculous, more than tree hours standing in cues after sitting in the car in the hot sun for an hour waiting to enter the long term parking. My ... Read More
The cruise was terible and i will never do it again. The quing to borde is abselutely rediculous, more than tree hours standing in cues after sitting in the car in the hot sun for an hour waiting to enter the long term parking. My first cruise was abselutely out of this world on the Melody, where we were treated like guests and not herded like animals. This been my third cruise now and progresevley getting worse with MSC trying to cram more and more guests onto thair ships. We could not get seating or lounging on the deks around the pools, you can not find seating when useing the eating areas at lunch time and when going to shore there is not enough seeting areas under shade. We ordered the champaign and chocklets for the duration and only received the champaign. For an Italian ship your Pizas are also terible, its become all about just getting the masses through in order to make the best proffit possible. A four night cruise only gives you three days as your first day is spent cueing to bourd and your last to disembark. I know these serveys do not make a diference but i have to give my views. Read Less
Sail Date February 2019
MSC offers the perfect holiday away from technology. We definitely needed that escape. Easy onboard is definitely the way to go, we were onboard in minutes. We thought the security system is very good. The staff are well informed, ... Read More
MSC offers the perfect holiday away from technology. We definitely needed that escape. Easy onboard is definitely the way to go, we were onboard in minutes. We thought the security system is very good. The staff are well informed, friendly and helpful. Our waiter, Edi, was just excellent! He made us feel at home and relaxed. Lots of laughter and 5 stars to him for naking my daughter feel special. We loved the Italian evening, what a send of. The entertainers in the different lounges were very good. Our friends and us all enjoyed the different styles of music. It was very relaxing to sit and listen to them, nursing a cocktail or more. The zodiac trips were awesome. Even though some got rather soaked on the way. Part of the fun. The shows were not to our taste, but others seemed to have enjoyed it. Can not wait for the next cruise... Read Less
Sail Date February 2019
The standards of the MSC cruises have dropped to a terrible new low. My wife and I cruised on the Opera to Mauritius in 2014 and that cruise was delightful. However this cruise was horrible: - Standard of the food has dropped both in ... Read More
The standards of the MSC cruises have dropped to a terrible new low. My wife and I cruised on the Opera to Mauritius in 2014 and that cruise was delightful. However this cruise was horrible: - Standard of the food has dropped both in buffet and restaurant. - We asked for a first dinner sitting and got a second despite having a 2 year old who went to bed hungry on Friday night due to the pathetically slow service by waiters. - The waiters are rude and look like they're doing you a favor rather than their jobs. - The is no guidance from MSC regarding the procedures such as if you booked an excursion where to go etc perhaps they expect their guests to know all of this. - The buffet dining area should be bigger as people tend to push and cut ques even seating space is not enough. - I hope other cruise liners come to South Africa to give MSC some competition to get it back to it's former glory. Read Less
Sail Date February 2019
Great entertainment for my 8 year old daughter, she thoroughly enjoyed every bit of the entertainment provided and was kept fully occupied which gave me some alone time to enjoy the cruise myself. I had a balcony room so that was exciting ... Read More
Great entertainment for my 8 year old daughter, she thoroughly enjoyed every bit of the entertainment provided and was kept fully occupied which gave me some alone time to enjoy the cruise myself. I had a balcony room so that was exciting as well. I will have to give their food a 4/10, the quality and the selection of food is deteriorating. I feel we are getting ripped off by the fact that all drinks are not included in the overall price of the cruise Smooth check in procedure though had to wait for over an hour to get to the parking which caused a slight irritation but once parked, we literally whizzed through and once checked, we found our room ready and lunch ready for us. I think the emergency drill has room for improvement............ Oh!.... Nearly forgot prices for redeeming your pictures is ridiculous and MSC needs to review urgently as you might be working at a loss with all those picture's not redeemed.. Read Less
Sail Date February 2019
Was on a birthday cruise with my husband. Compared to the MSC Rhapsody, Sinphonia, Opera, the Musica was a bit of a disappointment. Although its a big ship, it did not compare favorably with the other smaller ships. It was not as ... Read More
Was on a birthday cruise with my husband. Compared to the MSC Rhapsody, Sinphonia, Opera, the Musica was a bit of a disappointment. Although its a big ship, it did not compare favorably with the other smaller ships. It was not as friendly. Staff were a lot more impersonal; food selection was a lot to be desired. Too much of the same and not enough variety, including with the fruits. Menus seemed to repeat. Even the inside restaurants had "poor" menus that lacked immagination in the food department. Waiters here were very good, whereas the outside (top deck) were very loud with each other and took a long time to clear tables. When were had to share our table with others, we were not asked, but told. e did not mind sharing, it was just the attitude and tone of voice of the waiter. The only exclusive restaurant was the sushi, which we do not like. Surely there could have been a better selection!!!! Our cabin, although nice, still had sand on the carpet from the previous occupants, throughout our cruise. Our sheets seemed as if they were just straightened out every day. The toilet in our cabin always had a weird "toilet" smell. Luckily, we had very good weather, so.... no sea-sickness.... I was happy to receive a Birthday Card from MSC, although it came a day late, but thanks. Read Less
Sail Date February 2019
I always like the week cruise, allows for travelling during weekends. Great trip, needed more entertainment at Pomene for the kids, pool was great, food was excellent. On the ship, the drinks and cold drinks was fair price, the ... Read More
I always like the week cruise, allows for travelling during weekends. Great trip, needed more entertainment at Pomene for the kids, pool was great, food was excellent. On the ship, the drinks and cold drinks was fair price, the photographers was excellent, but very expensive. Will next time take my camera with and save alot of money. Food was great, great variety and good quality. Breakfast was good, really enjoy the fruit, yougart,. Staff was excellent, well behaved, trained even when some passengers were rude towards them, service was great, ftom the rooms to the bars, to the entertainment. Really friendly experience from getting on board till we disembarked. Shows and entertainment was well organised, pools were good, but only abit too salty. The table tennis, foosball tables were well utilised, although the balls and bars were only available while entertainment crew was on deck. Maybe have the bar staff nearest to the tables control the signeout Read Less
Sail Date February 2019
everyone as being going on the msc cruise and gave back positive feedback so we got a special and grab it money well spent. The view you will never see any where in JHB or DBN its amazing. Nothing beats the fresh air out in the ocean. ... Read More
everyone as being going on the msc cruise and gave back positive feedback so we got a special and grab it money well spent. The view you will never see any where in JHB or DBN its amazing. Nothing beats the fresh air out in the ocean. the ship was fully air conditioned so it was never hot unless you out in the open on deck 13 but it still had shady sports to chill under. The food wasn't that grand but def enjoyed the beef curry and the fruit salads however the restaurants wasn't good at all we was always disappointed in the food from the restaurants so we mainly stuck to buffets well burgers and chips pizza and hot dogs was available 24/7 everything is cheap on the ship including alcohol i wouldn't suggest u buy the drink packages as it works out cheaper to just buy ur drinks cash its like only 3 or 4 rands dif im sitting with so many drink vouchers still remaining. also people said hide you alcohol bottles in our bags and go in there was no need as the bottles in the duty free shop was so cheap cheaper than our own bottle stores i would say DO NOT BUY BOTTLES AT THE RESTAURANT u can get the 2 bottles for the price of one in the duty free shop we went to pomene island it was amazing the quad bikes is a must just the fun on riding on a dirt road is nice the water is amazing its really warm spent like 2 hours in the water didn't want to leave food is free on the island as well if you have drink vouchers u can also use it at the msc bars on the island motion sickness 2 people who came with us did get see sick but we just took medizine tablets and was fine again i would suggest when feeling sick just go out on the 13th deck and relax abit you will be back on your feet in no time Read Less
Sail Date February 2019
I chose to cruise because it is something that my mom 64yrs always wanted to do. We had a blast I was cruising with a toddler 5yrs, teen 15yrs and an elder 64yrs me 30yrs. for all of us we had something to do. entertainment no.1. the mini ... Read More
I chose to cruise because it is something that my mom 64yrs always wanted to do. We had a blast I was cruising with a toddler 5yrs, teen 15yrs and an elder 64yrs me 30yrs. for all of us we had something to do. entertainment no.1. the mini Juniors club my kid loved it. The food on the ship out of this world. The ship is beautiful you would actually forget you were inside a vessel. It was like a 5 star hotel, I felt like a celebrity on that ship. I do wish I could have ordered a balcony cabin but even the inside worked next time balcony. the gym I enjoyed the most, the most beautiful gym I have seen at some point I felt like I was in the dance studio. Entertainment and bar team for MSC Musica 04/02/2019 -08/02/2019 y'all deserve bonuses world class service, food team great food I loved pizza the most. Read Less
Sail Date February 2019
From the start of booking my cruise I have had endless problems, The contact Centre was extremely incompetent, they have changed my dinner seating, mixed my cabins up cost me additional money as when I booked the prices were lower. On ... Read More
From the start of booking my cruise I have had endless problems, The contact Centre was extremely incompetent, they have changed my dinner seating, mixed my cabins up cost me additional money as when I booked the prices were lower. On arrival my cabin was dirty, I had to get new sheets and the floors vacuumed, Workers rude to us on the ship when we tried to make our baby food hot (we carried our own sealed food), we were told to go away. On the first night, my wife waited for 45 minutes for the food to be made hot. Common areas were stinky and not cleaned thoroughly (The deck on some days smelled like sewerage). No baby facility as requested for my room (e.g. Cot) I had called several times requesting this. Entertainment very poor compared to previous trips, shows were not even full. Food was excellent, improvement since my last cruise. Well done. Waiters were good, children enjoyed the kids entertainment. . Excellent service from Puttu, SuperJana (Dinner)and BanBang(Cabin). . The service from the buffet staff was unbelievable, they refused to assist with baby chairs and any assistance in cleaning up of the tables. We cleaned up and had to sort our tables out. Completely opposite to the dinner. Out of my 3 experiences this was my worst. I don't think I will be booking a cruise with MSC after this experience Read Less
Sail Date February 2019
We were 14 ladies onboard music 13 of the girls it was their first-time and none of them got sick. Ever since i started cruising always choose feb once because the weather is awesome. Never been unable to dock and get off to the island ... Read More
We were 14 ladies onboard music 13 of the girls it was their first-time and none of them got sick. Ever since i started cruising always choose feb once because the weather is awesome. Never been unable to dock and get off to the island The entertainment lineup was amazing as well as lots of food at cafeteria for casual dining and the more formal dining at restaurants. Loved every minute the live performances at the bar was so refreshing felt like im at the concert. The self service kiosk were one can link their cruise card with credit card is wonderful feature which reduce any qs. Portuguese island keeps on improving evrytime time and the place is more chilled with lots of shade and relaxing places. The barbecue food was amazing. The warm water beach a bonus. Only dissapontment is only going to the island once instead of twice like previous cruises. Pomene should also included for weekends cruises not only be part of midweek. Have already booked another cruise and will be back with the girls same time in 2020 on msc orchestra cannot wait. Read Less
Sail Date February 2019
Cruise was enjoyable. Cabin was good and neat. Not filled up with soap and toiletpaper everyday Had to ask for it. Compared to previous cruises the general service was not up to standard as on the Sinfonia and Opera. The layout ... Read More
Cruise was enjoyable. Cabin was good and neat. Not filled up with soap and toiletpaper everyday Had to ask for it. Compared to previous cruises the general service was not up to standard as on the Sinfonia and Opera. The layout for Sinfonia and Opera is much better than the Musica. Smoking areas should be restricted unpleasant for non smokers The dining areas was over crowded and we had to search for a table everytime, sometimes we walked with a plate of food three times through the restaurant to find a table. Family of 5 coul not even get a table together at all meals. Attention should be given to allocate passangers to different venues and times for all meals to prevent overcrowding and lack of tables to sit at. The Vouyager club counter was never open despite hours displayed when it will be open. Went there every day found nobody at the counter. Nobody could give me information for future cruises for 2019/2020. This was my fourth cruise with MSC not as good as the previous three cruises Read Less
Sail Date February 2019
This was our second cruise with MSC, the first one being on the Sinfonia. The cruise on Musica was an extremely pleasant experience from the boarding process to all other services. Friendly crew, spacious lounges and dining areas. ... Read More
This was our second cruise with MSC, the first one being on the Sinfonia. The cruise on Musica was an extremely pleasant experience from the boarding process to all other services. Friendly crew, spacious lounges and dining areas. Abundance of food whenever you are hungry. The trip to the island, transfer from the ship to the zodiac and return was handled with all the care. The experience on the island itself was great...well catered to suit everyone...good seating areas....clean toilets...great fun on the beach...enjoyable entertainment. All round entertainment on board was also fantastic. Dinner menus gave suitable choices and what stands out for me was there was also Indian Delights on the menu and a variety to choose from. Passengers requiring Halaal food were also well catered for. We occupied a balcony cabin. It was well spaced and comfortable. The only problem i had was that the mini bar was locked and my request to have it unlocked was not attended to. To sum it up......the experience was just fantastic. Read Less
Sail Date February 2019
When we got on board in Durban everything was excellent, curtesy from proffessional staff, our luggage well taken care, lunch already prepared, safety aspects observed and the takeoff entertainment exceeded my expectation.Just wanted an ... Read More
When we got on board in Durban everything was excellent, curtesy from proffessional staff, our luggage well taken care, lunch already prepared, safety aspects observed and the takeoff entertainment exceeded my expectation.Just wanted an experience a cruise so can plan a holiday with my family, also just have fun and a weekend away. It has been the best experience in my life, now i will be planning to take my whole family. Every thing about the cruise from embarkement, the ship itsself, food entertainment and also hassle free disembarkement was excellent. Portuguese island Msc Lodge was spectacular, entertaiment, security, vibe all was world claas. I came with my friend but everything was worth the price. Loved different people with different cultures on board with their caring, helpful and friendly nature. Big up to your team and staff. Iwould like to take my son to have this life time experience, Well done MSC. Read Less
Sail Date February 2019
Did this cruise with family as a bonding experience. In total we had booked 4 cabins.The facilities on board and entertainment were excellent. Only MAJOR negative is the quality of meals - and layout is insensitive to vegetarians. The sit ... Read More
Did this cruise with family as a bonding experience. In total we had booked 4 cabins.The facilities on board and entertainment were excellent. Only MAJOR negative is the quality of meals - and layout is insensitive to vegetarians. The sit in restaurants normally only have 1 vegetarian meal option - so you have no choice. The buffet section has various stations (like Mediterranean, Halaal etc) - but no dedicated station for vegetarian / vegan meals. Although they have some vegetarian meals in the buffet section, there are placed with the non-vegetarian meals, making it very easy for contamination. Labelling of the meals is also very haphazard. There were many instances where the labels at the meals showed no meat products but when consuming the meals it became evident that meat was included in the meal, but omitted from the labelling. Disappointing is that when we confirmed with the staff they insist it does not contain meat products. In one instance the soup was labelled "Broccoli Soup" - my son and I, both vegetarians took the soup and as we were eating it became apparent that the soup contained chicken. I queried with the Manager - and on investigation he reported that the soup was in fact chicken and peas but labelled wrongly. Read Less
Sail Date February 2019
Taking this cruise was the best decision I have taken. It was a time to make memories and have fun with family. Embarkatment and disembarkment was done in a well and orderly manner with pictures of our every experience been captured. The ... Read More
Taking this cruise was the best decision I have taken. It was a time to make memories and have fun with family. Embarkatment and disembarkment was done in a well and orderly manner with pictures of our every experience been captured. The entertainment provided through out the day, with amazing performances by the entertainment team and guest on board. The staff on board were simply amazing, helpful, friendly and made sure every single person was happy with they stay. From the unlimited amount of food available to facilities that were clean and well maintained, you definitely would not go wrong being apart of this amazing cruise line. Even the little ones were occupied the entire day with activities. We definitely will be looking forward to the next cruise very soon. Keep up the amazing work MSC. Honestly wouldn’t change a thing about the cruise for everything was on point. Thank you! Read Less
Sail Date February 2019
Thank you MSC for giving South Africa such an amazing experience right on our doorstep. A Five star cruise experience, fine dining (the waiters were superb, especially Fawsi and Bombom (that's what they call him :-)) at its best and ... Read More
Thank you MSC for giving South Africa such an amazing experience right on our doorstep. A Five star cruise experience, fine dining (the waiters were superb, especially Fawsi and Bombom (that's what they call him :-)) at its best and food served all day, we were definitely spoilt for choice, all day entertainment and activities with amazing shows daily, exceptional service from all staff... definitely a dream holiday which is very reasonably priced. We had a beautiful balcony cabin, which Dimitri kept in tip top shape every day....twice a day... Just one down side, embarkation (at the terminal) was hectic. There was no one to direct you on where you need to go and what queue you should follow and with 2000 people boarding and everyone wanting to get on the ship, it gets a bit crazy..... Overall it was an awesome experience, loved every moment.... I will definitely be going back.... Read Less
Sail Date February 2019
MSC Musica, what a majestic ship, you feel like royalty as soon as you embark, with all the lavish lounges and entertainment areas. The poll area that makes you feel you are on an island already. As you get on greeted by all the friendly ... Read More
MSC Musica, what a majestic ship, you feel like royalty as soon as you embark, with all the lavish lounges and entertainment areas. The poll area that makes you feel you are on an island already. As you get on greeted by all the friendly staff, you just know this will be a cruise to remember. You will receive a program in your cabin every evening so you can the next days activities accordingly. This really helps so you don't miss out on any of the fun activities on board. The entertainment staff is called the "Dream Team" and that they truly are. THey can keep you entertained for hours on end. The service on the ship was great friendly staff in all areas sush as bars, lounges, spa and gym. Msc offers a wide variety of excursions of the ship as well. Please feel free and safe to try out any of these at an extra charge of course:) Traveling to the emabarkation port was quick and painless. you take a bus from the airport to the harbour for a minimal fee. this is a very convient service. The ship is always clean. Even the cabins gets cleaned by "fairies" as you never see the housekeeping staff. The cabin might seem small at first, but it realy is all you need as there is so much todo all you use the cabin for is to catch some much needed zzzzzz's :) If you get of a ship done by MSC and tell me you are hungry, you did it all wrong. (LOL) Dining experiences on the ship was awesome, from the more informal Buffet dining to the more refined Restaurant dining. All the food is prepared by top chef's. And after all that you can stiil snack in between on som Pizza and Burgers, that is almost available all day. Each night you get treated to a show in the theatre that will not dissapoint. Disembarkation unfotunately is a negative as you get up very early have breakfast with your eys closed and then gets basically shoved of in lines like some sheep being herded. All in all this was a great value for money cruise and I would recommend this to any one wanting to travel the open seas on a budget. Great work Msc keep up the good work! Read Less
Sail Date January 2019
Myself, my daughter, sister and mother went on the MSC Musica for a cruise to Portuguese Islands to celebrate my mother's 60th birthday. The cruise was everything I wanted it to be for my mother's celebration. She enjoyed herself ... Read More
Myself, my daughter, sister and mother went on the MSC Musica for a cruise to Portuguese Islands to celebrate my mother's 60th birthday. The cruise was everything I wanted it to be for my mother's celebration. She enjoyed herself thoroughly! I have been on a cruise before and this one was as good as the last. The food was always fresh and available. The staff always hardworking and our cabin always kept clean. The entertainment team really made sure we had fun and lots of activities to keep us busy. The shows at night were entertaining and a real treat. The only downside was not being able to visit Pomene, as expected, and then having to cut our cruise short because of the ship being delayed in Cape Town due to the strong winds. But other than that.. excellent as always. I will definitely consider cruising in future as it is really worth the price. Read Less
Sail Date January 2019
We were very disappointed in our latest cruise with MSC South Africa (this is our 4th cruise with them). 1) We had a delay in embarking. 2) Procedure to embark was a nighmare - standing in a long queue outside in the elements and ... Read More
We were very disappointed in our latest cruise with MSC South Africa (this is our 4th cruise with them). 1) We had a delay in embarking. 2) Procedure to embark was a nighmare - standing in a long queue outside in the elements and no seating for hours on end to only get inside the building to join another long standing queue. 3) Our departure from Durban Harbour was originally scheduled for 15h00 but we only left at 21h30!! 4) We booked this cruise to also enjoy the stop over on Pomene only to find out, only once we had departed, that this leg was cancelled due to the late departure. Not once was this announced to everyone on board. 5) Whole cruise was rushed and we felt ripped off, as it was cut short. 6) Settling the account prior disembarkation was a nightmare - more queing and mistakes on their side so we had to queue again next morning! 7) The interactive tv's in our rooms did not working the entire trip, 8) We felt too much time was spent standing in queues where we should have been relaxing and enjoying our cruise. 8) No apology or explanation (as yet) from MSC with regards to our shortened cruise and change in itinerary. Read Less
Sail Date January 2019
The food was poor compared to previous cruises. The bar service was slow and the quality of the cocktails was inconsistent. The cabins were very comfortable and clean. The embarkation process was a circus. Having been told to get to the ... Read More
The food was poor compared to previous cruises. The bar service was slow and the quality of the cocktails was inconsistent. The cabins were very comfortable and clean. The embarkation process was a circus. Having been told to get to the terminal early, we were then told to sit and wait. No refreshments were offered and the shore based personnel became fractious and rude. While the delay in the ship arriving was not MSC's fault, I believe they should have been far more forthcoming with apologies, gestures and financial compensation. People were just dumped at hotels and had to fend for themselves. The insurance cover was not explained clearly and I know there are going to be some very angry guests who ended spending way more than R1250 per person in accommodation, meals, transport and drinks. The 50% refund on the cruise and 20% discount on a future cruise just doesn't go far enough. Read Less
Sail Date January 2019
Due to the delay we only embarked on 26Jan 2019 sadly missing two days of fun we were looking forward to..nevertheless once on board we were in awe of the beauty & magnitude of the ship & then the fun started. We loved the various ... Read More
Due to the delay we only embarked on 26Jan 2019 sadly missing two days of fun we were looking forward to..nevertheless once on board we were in awe of the beauty & magnitude of the ship & then the fun started. We loved the various lounges & bar areas for relaxation & good music. The dining sittings in the restaurant caters for everyones needs & the staff serving guests with a smile & then having the opportunity to meet wonderful people at the table we share with.Our highlight the sushi restaurant (my favourite). Our balcony cabin for two very spacious & clean..the staff (& that includes everyone) very friendly & helpful at all times & they work long hours daily. Its also fantastic on the pool deck soaking up the sun & having fun with activities organised by the entertainment team.Its your lucky day if you win something.The shows in the theatre outstanding!!!Professionalism beyond words! The cruise overall is too much to see & do & theres too little time..definitely another cruise planned for the future.. Read Less
Sail Date January 2019

Find a Cruise

Easily compare prices from multiple sites with one click