Eastern Caribbean Explorer of the Seas Eastern Caribbean Cruise Reviews

The overall cruise was disappointing. I ordered room service almost everyday on the cruise ship and each time the food was cold. They give you leftover fries and wrap them in plastic after they warm it up. Room service took about an hour each time I ordered and food was still cold.. food selections are horrible.. no real restaurants besides the steak house. Beverage Drinks are made up for you ...

My family and I had booked the explorer of the seas hoping for a wonderful vacation over the holidays. Little did we know it would completely turn us off of cruising for good. The customer service was absolutely atrocious. When we booked our room we had made sure that they were joining balcony rooms due to the fact that I have a large family and one room would not be enough. The lady who we booked ...

My wife and I did the Southern Caribbean Cruise out of San Juan on December 5, together with other family members. I have cruised with Royal Caribbean in the past and had great experiences. The company has obviously changed, however, and my experience this time was a nightmare. First, everyone in our group booked a specific stateroom and paid in full for the cruise at the time of booking. ...

This cruise was cut to 11 days due to bad weather on previous cruise. RCI did offer a price reduction - pro rata - or a full refund to be used towards a future cruise. Apparently full cash refunds were offered, but we did not know this at the time. Anyway we decided to go despite the change which meant we only visited one Caribbean Island instead of four. Summary: barding was excellent and on ...

With 27 members of our family alongside, our cruise on the Explorer of the Seas had to be the most disappointing family cruise ever. And we have done many. As avid cruisers (more then 50 cruises for me and my wife) we expected a certain level of quality of food, entertainment, service and hospitality. All fell well short. Can you imagine having turkey served TWICE in nine days on what should be a ...

Let me start by saying this was my third time on the the Explorer of the Seas. The first two were very good, but there was no crisis either. I also want to say that I in no way blame Royal Caribbean for the outbreak for the Norovirus. I also, can't stress enough the hard work of the crew. After they did their regular shift, they worked another shift cleaning the ship. And from what I have read, ...

I have just gotten off the Explorer of the Seas after coming home two days early due to illness on the ship. This was my first time trying Royal as I have heard great things about it since I have always cruised on NCL. As it was broadcasted all over the news the trip was very disappointing to say the least. The first day at sea people were already getting sick but when you stick 3000 people in a ...

Starting on our 5th day of the cruise, my wife was in and out of Deck 1 Medical Facility with an upper respiratory disease that she caught during the cruise (incubation is approximately 3 days) and was treated with antibiotics. That apparently caused her to come down with diverticulitis, which in my wife's case caused severe abdominal pains. Initial pain killers did not work. Finally she was given ...

Check-in was no problem. The cruise departs at 3:00 and they let us board at 1:00. I was really looking forward to the Explorer cruise as I had gone on a Carnival Miracle the year before and had a great time (food was excellent--gained 10 lbs, service was excellent--smiles everywhere, and entertainment was okay). I was so disappointed and vowed never to go on anothe royal carribbean ...

I am a long time cruiser going back twenty years. I had sailed on RC many years before on the 1200 passenger Nordic Prince. I have sailed on HAL the past five cruises, but found a deal on RC sailing out of NJ so I would not have to pay airfare. My friend insisted on booking a balcony cabin so we could eat breakfast out there each morning. Upon boarding the Explorer, I found a beautiful ship that ...