10 Holland America Eurodam Singles Cruise Reviews

I chose this cruise because of the chance to see the Inner Passageway up close, and because it sailed round-trip from Seattle. Visits (and excursions) in both Juneau and Sitka were beautiful and worthwhile; Ketchikan is just one big ... Read More
I chose this cruise because of the chance to see the Inner Passageway up close, and because it sailed round-trip from Seattle. Visits (and excursions) in both Juneau and Sitka were beautiful and worthwhile; Ketchikan is just one big souvenir shop and hardly worth the stop. This was only my 2nd ocean cruise (the first was on Viking; all others were various river cruises) and I admit to having been spoiled by smaller ship size and ambience. In my opinion, this ship does not deserve a 4.5/5 rating. We ate at the Lido, in the Dining Room and in Pinnacle Grille and, at best, the food deserves a 4 (in the Lido, a 3 would be all I would give it). Service in the Dining Room and Pinnacle was good and efficient. Lido was hit or miss service (usually ended up filling and refilling all drinks ourselves), and food was cafeteria quality (except for omelet station, which was good tho' lines were usually quite long). Food stations were not organized well for crowd flow and table bussing was often slow. Onboard entertainment was not very exciting: America's Test Kitchen was just watching from a distance as someone else prepared a meal, and the Billboard OnLine performers were just OK. Best entertainment was the movie "Alaska in Concert," which was excellent (shown two times on one night of the cruise). I had paid for a spa pass and was sorry I had. The 6 lounge chairs in the spa were usually full and there was a separate aqua pool but no hot tub. Sauna's were nice but how long can you stay in one of those? WiFi was awful: slow and sporadic and you can only connect it to one device at a time. Very expensive for what you get. The worst thing about this cruise was the constant "upselling" that went on. We were interrupted several times during lunch conversations with waitresses telling us about specials in Pinnacle and Tamarind (the additional cost restaurants). Every fitness and spa experience was an infomercial and the absolute worst were the ship photographers who were in your face at meals, on the deck and as you were heading off for shore excursions. If I heard "let's see those smiles!" from the male photographer once I heard it 24 times during the 7 days of the cruise. Finally, I would not recommend going on the Eurodam as a single traveler. Fortunately, I had family travelling in another cabin, but the large ship size makes it more difficult to meet and connect with new people. Read Less
Sail Date May 2019
This was a repeat of the same cruise my wife took with her sister a year ago. She enjoyed it so much that we went together this year. I don't think you can appreciate HAL unless you've been on other lines. My most recent ... Read More
This was a repeat of the same cruise my wife took with her sister a year ago. She enjoyed it so much that we went together this year. I don't think you can appreciate HAL unless you've been on other lines. My most recent experience was a repositioning cruise last year on RCI. It wasn't bad, but the experience was so uneven in quality it left me unwilling to ever take another RCI cruise! The only poor experience we had was the Dive Inn burger lunch bar. Someone raved about how wonderful it was, so we put up with a 40 minute wait for cold food that was entirely tasteless. Wendy's makes a better burger! I was incredulous that such a screwed-up operation could exist on such a good shop. We also had some of the signature cocktails in the bar that were strange, and just tasted bad, which were graciously withdrawn. Otherwise, it was simply wonderful. I was very happy with the food. The concept of service on their Lido Market deck was very good. Small batch prep on some items and to-order on others was very well executed. We routinely ate breakfast there. Coffee was decent too. In comparison, the brown sludge served on RCI had us routinely paying for good coffee. The whole RCI strategy is to get you somewhere and provide what you really want and expect for additional money at every turn. Not so on HAL. I'm looking forward to another trip on the Eurodam. Read Less
Sail Date August 2018
This was my second time on the Eurodam, the first being back in January of 2010. It was interesting to see how the ship has evolved since then. I cruised solo this time and found the Eurodam well suited for the purpose. Embarkation and ... Read More
This was my second time on the Eurodam, the first being back in January of 2010. It was interesting to see how the ship has evolved since then. I cruised solo this time and found the Eurodam well suited for the purpose. Embarkation and debarkation. Not much to say about it. This was my 6th HAL cruise and every time getting on and off the ship has been swift and painless. I really wish HAL could teach airlines how to organize these sorts of processes. Comments about my cabin are below. It was an inside cabin and offered at a cheap price due to the possibility of noise. It was no different than any cabin I've booked anywhere. Great value for the money. The food on the ship was a disappointment 7 years ago. Not this time around. The variety of food offered on any given night and the quality were both amazingly good. One thing I noticed in the Lido Market was that they always had chicken, fish, beef, and pork on offer as well as lamb most nights. No matter your preference for meat, they had you covered. For vegetarians the salad bar was huge, the ingredients always fresh and there were a variety of non-meat cooked meals as well. I tried a cheeseburger at the Margaritaville in Ocho Rios, and frankly the burgers served on the Eurodam at the Dive In Cafe were vastly superior. That's sort of how it went with all the food. The made to order pizza was amazingly good as well and a big upgrade over what they offered on my first Eurodam cruise. The usual variety of shipboard activities were very good as always. I only took in one show which was a viewing of "Frozen Planet" but with a live orchestra performing the movie's musical score. It was incredible to watch and listen to and I highly recommend it. It's a refreshing change from musicals and comedians. As far as service goes I would give the crew 6 stars if I could. Everybody knows their jobs. Everybody works incredibly hard. Stop and watch them and see how much they get done at any given time. Yet, they are so efficient that you can take it entirely for granted because they make themselves so unobtrusive. One thing I really noticed were a number of little changes that were all obviously aimed at reducing lineups and congestion. The end result is a lot less crowding during tendering, less waiting in line at restaurants, and generally just a very pleasant experience due to a lack of hurrying up and waiting. Again. Airlines take note. The four ports we visited were: Half Moon Cay, Ocho Rios, Grand Cayman and Key West. Half Moon Cay was paradise as usual. If you haven't seen this place, you're doing yourself a massive disservice. HMC was the main reason I chose to go on HAL again. The beach and water are in a league of their own. Ocho Rios is not my favourite port. We ended up docking on the industrial pier instead of the main cruise ship pier which meant a short walk over to the cruise ship pier and downtown. Once in downtown I was beset by the usual collection of locals who won't take no for an answer. I'd prefer almost any stop over this one. Grand Cayman was its usual outstanding self. I meant to do 7 Mile Beach but ended up getting sidetracked shopping. There's lots to see and do in the downtown of Georgetown, and it's very safe and pleasant to walk about. Possible activities on Grand Cayman are well known and too numerous to mention but I highly recommend it as a port of call. Key West was a rain out unfortunately. I will have to go back to see it again I guess... I talked with one of the Club HAL workers and there were about 24 kids on board. From what I could see they were having a grand old time. I would take my kids on a future cruise, even though Eurodam lacks a lot of the kid-friendly stuff (movie screen, waterslide, rock climbing walls, etc etc). Bottom line is I had a phenomenal time, had a great vacation, and I really liked some of the subtle changes HAL has made to make their ships even more enjoyable and efficient. I would go again in a heartbeat. Read Less
Sail Date December 2017
Embarkation on MS Eurodam for the 12-night cruise Venice return on August 22 took a bit more than one hour for practically a full ship, which is not the best but not too bad due to complicated embarking procedure (hope HAL learn from NCL), ... Read More
Embarkation on MS Eurodam for the 12-night cruise Venice return on August 22 took a bit more than one hour for practically a full ship, which is not the best but not too bad due to complicated embarking procedure (hope HAL learn from NCL), but luggage already arrived as I entered the cabin. Security drill took long enough for name calling but there is nothing to learn from the exercise. HAL operates in some respect as a 5-star ship (which they are not as fare is not high enough), such as buffet items are served by staff over the counter, but many procedures need to be modernised. The sailing off at 4pm, earlier than schedule, is a bonus for the most spectacular sail-off on the Giudecca Canal. Sea day next day, with a lot of activities and the cooking demos were very good, with recipe sheet distributed. Gala night but dinner menu only ordinary, and people were not dressy. Balcony cabin is comfortable, with good bedding and sheets and a bathtub, but curtain does not really black out. Cabin has much storage space but strangely practically no drawers...HAL is a very different ship from others, and Eurodam, while a new ship, looks classical. Guests include some younger people as well. Ship is full but not crowded and this is a real great advantage. Dining is well arranged, with upper deck of dining room for assigned seating while the lower deck for free seating. Late snack is ample but served between 10:30pm to 11:30, short of the 'midnight norm'. First port of call was Sarande in Albania instead of Istanbul due to the Turkey turmoil. It is good to call on the less visited Albania and the port was interesting enough, but not so the second call on Katakolon, probably the worst of Mediterranean ports that offer nothing to see except good for cruise lines to sell an Olympia excursion, which costs USD149. But once on shore bus tickets to Olympia were sold for 10 Euros return. We also had to anchor while the later arrived Norwegian Jade and Vision of the Seas berthed. The weather was very hot so that I went ashore for a quick walk and returned within an hour (there being nothing to see and seaside coffee shops are none air-conditioned). Tender operation was smooth and fast however. Good that we stayed only the morning. Long days in Athens (8am to 11pm), and also in Mykonos, Rhodes, and Santorini, all arriving 8am and departing 6pm, where I believe many people like myself have made numerous previous visits. So I was taking it easy for all these ports. In Athens a public bus stop near the cruise terminal takes one to Athens Omonia in a matter of 30 minutes and a 24-hr ticket including Athens public transport costs only 4.50 Euro. This is even more convenient than the metro. The ship provides shuttle to a car park site of Mykonos for USD12 return but once on land right there is now the Seabus that delivers passengers to the real central part of Mykonos, for EUR2 one way. The new port is no longer walk-able. Of these ports Santorini is certainly the most spectacular call, but for frequent cruisers like myself Rhodes is a real town and the most convenient for a retured stroll. Heraklion in Crete was a replacement for a Turkish port, and this together with the next port of call Argostoli are first visits to me. Heraklion is a small city with shopping and local commercial activities, the town centre is walk-able from pier, while Argostoli is a resort with a multi-bent coast line catering to lots of tourist activities. After a sea day we berth in Venice for a good half day and an overnight before disembarkation the next morning, bringing a satisfactory cruise to an end. MS Eurodam is a relatively new ship, spacious, with a tonnage that can take in everything essential, yet not too big for discomfort and inconveniences. There were little if any queue lines, and service attitude was exceptional for a non-luxury class ship. There were indeed touches of a 5-star ship (without being a real 5-star and without charging that kind of fare). Hospitality was very good compared with similar ships (such as Princess). Practically all staff greet you in encounters. Dining was adequate for both the Dining Room and the buffet, the latter is called Lido Market, with multiple market stations catering to different kinds of food. Dining room service was excellent almost on par with Crystal and really operated in the 5-star mode though understandably not so in quality of food. Dining room breakfast was particularly good. Plenty of table for two, in this respect far better than Princess. Wine list was not very good and priced higher than say at Cunard. I was not very happy that twice I ordered wines from the list but was served a less satisfactory alternative. Alternative restaurants had good service, but the Asian restaurant Tamarind serves food that is anything but authentic Asian. The production show of 11 were not the biggest but well-choreographed, and there were guest performers of varying standard. Particularly good was that there is a classical piano quintet that plays really well. Given a similar budget, Holland American traded gimmicky installations, massive cheap entertainment, fancy uniforms and other fiascos for an abundance of food, a spacious cabin with a bathroom that has a real bathtub and decent Elemis toiletries, and perhaps most important, more smiling staff that are always able to greet guests in restaurants and corridors. Its 5-star (which it claims to be) aspects include private cabanas by poolside that even Crystal doesn't have. For a reasonable fare I am really happy with the onboard hospitality that are more in line with Crystal, rather than say the same classed Princess (which I now intend to desert as a Platinum member in favour of HAL: this is my first HAL cruise while I cruised some 10 times on Princess). Overall I had a satisfactory cruise that was enough to induce me to pay an onboard deposit to return to HAL. Read Less
Sail Date August 2016
Having sailed many of the Dam Ships previously, I was looking forward to the newest in the fleet, and she and her crew did not disappoint. I chose the cruise because of the itinerary, I like port intensive trips with ports that need some ... Read More
Having sailed many of the Dam Ships previously, I was looking forward to the newest in the fleet, and she and her crew did not disappoint. I chose the cruise because of the itinerary, I like port intensive trips with ports that need some research. I used HAL's transfers and hotel in Rome, and thank-goodness I did. My luggage didn't make it through my connection from Delta to Alitalia. The HAL hostess who greeted me took me to the Alitalia luggage desk to file a lost luggage report, which took many hand gestures and multiple copies of forms. I would have been lost without her help. My bag was in my room at the Visconti Palace, well located to St. Peter's, by the time I got back from dinner that evening. I am not certain whether Alitalia or HAl took care of that for me. Embarkation in Civitivecchia was a breeze. It was less than 15 minutes from stepping off the bus to stepping onto the ship. The ship had a noro outbreak on the previous sailing, and they were super cleaning the ship (even the walls were bleached), and anyone who arrived earlier than 1:30pm was not allowed to board. Having done the HAL transfers, we arrived at exactly the right time to board. I know it costs a little more to use their transfers, but the benefits far outweighed the costs, in my opinion. As the fare had been reduced over and over for this repositioning sailing around the Iberian peninsula, I was upgraded to a Spa Cabin, which seemed the same as other verandah cabins, I never used the tabletop fountain, and though the Bose iPod dock was great to listen to my own music, the best part was the location. One quick flight down to Lido deck, the spa, pool and buffet restaurant. One quick flight up to the Crow's Nest lounge and Explorations Cafe for internet and library. My cabin stewards, Hairul and ??? were friendly but non-intrusive. I am one who leaves the "service my room" sign out, and it is always ready when returning from a meal or activity. Because of the port intensive itinerary and my full day tours, I ordered room service breakfast each day using the door card at night. Each time I added extras that weren't listed, like a whole banana to take to shore with me, it was on the tray. They were on time each day and a delightful wake-up call, instead of relying on my cell phone alarm, that didn't change time zones automatically. The food in the Rembrandt Dining Room was always tasty and varied. We had open seating dining and at 7:00pm always walked right into a shared table. Each person we had contact with in the MDR was energetic and helpful. We especially loved Made, who added a bright spot to each evening, and remembered us at the dessert bar in the Lido after lunch. HAL is still not the best for desserts, but for me, it's perfect, a scoop of ice cream is all I need after a long meal. We ate one night in the Tamarind Restaurant. Best meal of the week. It is free at lunch and only $15 additional for dinner. The menu is varied and well prepared, and it's a visual masterpiece! We did have to change tables because of vibration near the window, but everything else went very well throughout the evening. The waitresses are wonderfully attentive. I had a brief problem with noise above my stateroom in the wee hours, the Front Desk staff handled it right away, offering to move me, but I was settled in with friends in cabins nearby. They provided ear plugs that worked like a charm, and left a bottle of wine for me in my cabin. They handled the situation professionally and immediately, calling often thereafter to make sure I was OK. The BB King Blues Club was my hangout after dinner for the entire cruise. The Memphis Sound is highlighted by 5 amazing musicians and CeCe (sp?), the singer, who was terrific! Each night was a different theme, from Elvis to Blues Brothers, to Aretha & Diana, to Otis Redding. This is a new concept for HAL, and I truly hope this is the direction they are going with entertainment, something for we younger cruisers (who grew up in the 70s) to enjoy. I'm not one for big show productions or comedians, so this was a special treat aboard the Eurodam. The Queen's Lounge, where it plays was full for the early set every night, and plenty of people danced when the mood hit them.Our ports were unique, not listed on many sites. In Spain: Cartagena, Malaga, Cadiz, & Vigo. Lisbon, Portugal, St. Peter Port, Guernsey and ZeeBrugge, Belgium, ending in Copenhagen. I used SpainDayTours.com for 3 excursions, one HAL trip to Cordoba, which was excellent, and booked a private taxi tour in Guernsey and taxi transfer to Brugges, which is amazing! More on the ports when they are listed by Cruise Critic. There were many, many Australians aboard. They added a liveliness to the atmosphere. Not a lot of children aboard, but a few and they were well behaved. The hot tubs were closed for the first several days due to the virus, as was the thalassotherapy pool and thermal suite. I had signed up for the entire cruise, but lost interest in waiting and the spa promptly refunded my payment after the 3rd day. Seas were heavy most days and nights, especially in the Atlantic. Often, then promenade deck was closed for walkers, which made the treadmills in the gym full most times I visited there. The ship listed and creaked on a couple of nights, and the Captain came on the PA to advise us that the weather forecasters were wrong, winds were higher than expected, but that the ship could handle the winds we encountered. Disembarkation in Copenhagen was a breeze. My bags were already on the transfer bus when I got off the ship, so went directly to the bus. The Palace Hotel in Copenhagen was a PERFECT location, just off the walking street. I give the itinerary very high marks, the ship and it's crew very high as well. I met a lot of wonderful people on this trip, and hope to sail the Eurodam another day. Read Less
Sail Date May 2013
Let me first start out by saying that I have been on three cruises with HAL, and this one was probably my favorite or tied with Alaska! The ship is absolutley gorgeous, with lots to do, very well maintained, with very friendly staff all ... Read More
Let me first start out by saying that I have been on three cruises with HAL, and this one was probably my favorite or tied with Alaska! The ship is absolutley gorgeous, with lots to do, very well maintained, with very friendly staff all around. Our room stewards, were excellent, always making sure that anything we needed was already in place before we even asked for it Dining was very good in the Rembrant Dining Room (not sure why it is not the Rotterdam dining room like the previous two crusies), all the food is excellently prepared, and does have style as well. I wanted to try the new Tamarind resturant, which is open for both lunch and dinner, but reservations book up quickly on it, so be sure to plan in advance on a sea day! We booked our tours through Saint Petersburg Tours, which was also very good in all the ports, and local guides that seemed to generally be interested in the subjects, and not just going through the motions! Entertainment there was so much to do, whether playing in the casino, or listening to Diane in the Piano Bar, or going to one of the many shows that went on every evening, from Jennie and the HAL Cats, to comedians, or other performances on the Mainstage, or if you just wanted to catch a movie, tons of options there as well. Would defiently recommend this cruise for anyone looking to see the Baltic! Read Less
Sail Date July 2012
A few friends and I sailed at the end of June into July on the Eurodam to the Northern Baltics. What a fantastic cruise. Not only was the ship beautiful, but the customer service was beyond what I had experienced on any other cruise. ... Read More
A few friends and I sailed at the end of June into July on the Eurodam to the Northern Baltics. What a fantastic cruise. Not only was the ship beautiful, but the customer service was beyond what I had experienced on any other cruise. We flew into Heathrow on an overnight flight. The only glitch in the whole cruise was the staff meeting us at the airport to bus us to Dover. We had to wait about 45 minutes before we left for the ship. After travelling all night, it was difficult. Embarkation, however, was a breeze. We walked in, stood in line maybe 5 minutes and then headed in. The line was a little large getting through the metal detectors, etc., but shortly we were on the ship and able to go directly to our cabins. Thank goodness for the first day being at sea. We were exhausted from the time change, etc., so the day at sea was one to recover. Right off the bat, however, we found that all over the ship, the staff would ask our names...AND...remember them. Each time we saw a staff member we had met before, they would call us by name. It was wonderful. All the ports we went to were great. I will only go into detail on two of them. We stopped in Germany. Here we took a tour booked through the ship. I did not realize until the tour that we were actually in east Germany. Our tour guide was extremely informative and was able to describe to us the before and after the Soviet Union reign. It was very educational. Our best port was St. Petersburg. By far one that everyone should visit. What a beautiful city in its' own way. We booked a tour with TJ Travel...which is a must for anyone going there. They were wonderful. The two days, however, were grueling. Because there was so much to see, we did a lot of walking. We never, however, rushed. From the canals (which are amazing...to Catherine's Palace...to the Summer Palace or the Church of the Spilled Blood (amongst many other places) TJ Travel gave us plenty of time to see everything. If anyone goes there...please look into TJ Travel. It was only $255 for a two day tour, which also included lunch each day in small Russian restaurants...which was a treat in itself. The last two days on the cruise were sea days, which were good as we were allowed to recover from this very port intensive trip. Disembarkation was quite easy. There were numerous busses...very well organized...waiting to take us back to the airport. All in all...this was the best cruise I have ever been on and I have travelled on many other cruise lines. Read Less
Sail Date June 2011
As I came home from a stressful day of work, I entered into my home to find my bed not made up. No chocolates, and no cheerful towel animal. I dragged myself to the kitchen table to partake of a meal that consisted of Church's chicken ... Read More
As I came home from a stressful day of work, I entered into my home to find my bed not made up. No chocolates, and no cheerful towel animal. I dragged myself to the kitchen table to partake of a meal that consisted of Church's chicken and a cup of water. That's right, vacation is over. I'm no longer on the wonderful Eurodam. I sailed on that lovely dam ship 12/11/2010-12/18/2010. Demographically, I'm probably in the bottom percentile of Holland travelers. 27 years old, male, solo. Despite what many people think, I found people of all ages on the Eurodam. I fortunately didn't encounter any rudeness. Everyone was either nice or nothing. Many people (staff and other passengers) would call me by name as I wondered around the ship. I think the size of the Eurodam suits me perfectly. Not too small that it feels cramped (I dislike crowds), but not so large that the personal touch is lost. The ship herself is beautiful. I think it was very tastefully decorated. The Christmas decorations were just icing on the cake. The only thing I didn't like was the big pink nipple/jellyfish/chandelier eyesore hanging in the atrium. It was just weird and ugly. But the rest of the ship was elegant and comfortable. It was also very clean. The staff did a great job of keeping things tidy and ship-shape (pun intended). That can't be an easy thing to do with so many people to clean up after. Stateroom - I had an ocean view stateroom. Nice large window, very comfortable bed. My room stewards were very nice. (warning to ladies or very private people - please use the secondary lock on the door. Otherwise, a service person will knock and come right in. I'm a fully clothed kind of dude so this didn't really bother me much) I would choose this room again. I travel alone so the space seemed perfect for me. I wouldn't like this room as much if I had to share it though. I'm a Texan so plenty of space is important to me. I had room 1010 on the main deck. Very close to the MainStage but I never had a problem with noise. The bathroom only had a shower - no tub. A/C worked as it should. Food - In the MDR the food was delicious and service great. Tamarind - food and service was excellent! I only went to the Lido one day for lunch. I don't like buffets or crowds and it seemed to be highly populated all the time. But, the lunch was good. I had two fajitas. Very fresh and tender meat. However, the fruit punch was like syrup. Better than tasteless though, you can always add water. I did not go to the Pinnacle grill, or any of the Lido pool venues. In room dining was my favorite for dinner. I love to eat dinner and watch a movie. The burgers on the room service menu was not to my liking. However, ordering room service from the MDR menu is wonderful! In room breakfast was good. Entertainment & Activities- The comedian was funny. The magician was entertaining. I wish there was more of him. I felt like his act was just a tease. They should give him more nights and more time. The singing and dancing in the mainstage was ok.(especially if you have a few drinks ) I think Piano Man Michael should take the stage a couple of nights. He'll have you rocking and jamming all night! The casino looked fun but I didn't play. I will next time. Art auction was interesting. I went to one Kitchen demonstration (crab cakes) but it felt rushed and not very interesting. The cook couldn't get the stove to turn on so we had to clap (or in my case roll eyes) to a demonstration of raw crab cakes. I was expecting a more Food Network experience. The singing competition in the Queens lounge was fun and sometimes painful to listen to, but over-all entertaining. I think the queen's lounge could use more space. All the bars had good service. My favorite bar was the Explorer's bar. Valentino was very courteous and made me feel most welcome. It also didn't hurt to have the Adagio string quartet playing in the same area. Very nice. Explorations cafe had a decent selection of books, chess, nice sitting/sea viewing area, and treats that smelled very good. Embarkation/Debarkation: Very organized and painless. People I remember - Valentino/Explorer's Lounge - Great! Jason/Cruise Director - Funny! Jill/Party Planner - Great! Danielle/Port Expert - Great and Funny Bobby/Room Steward - Great! I'm terrible with names, but all of the room stewards, waiters, maitre d, etc. were cheerful, courteous, and went out of their way to ensure I had a pleasant experience. Half Moon Cay was beautiful and a wonderful way to end this cruise. Over-all: I didn't mean to write this much, but the thoughts came flowing. I very much enjoyed the Eurodam and will definitely cruise Holland America again very soon. This was my first cruise and I was not disappointed. See you again soon Eurodam! Read Less
Sail Date December 2010
Our cruise on the Eurodam was great. It provided us with relaxation we needed, the warmth of the January air not available at home, and delicious food and service. Everything aboard ship was top-notch. Sightseeing tours in Grand Turk and ... Read More
Our cruise on the Eurodam was great. It provided us with relaxation we needed, the warmth of the January air not available at home, and delicious food and service. Everything aboard ship was top-notch. Sightseeing tours in Grand Turk and San Juan were no more than average. In fact, the city tour in San Juan reminded me of a Seinfeld episode in which Kramer gave a bus tour of NYC. Our guide pointed out the local Walgreens and Chili's Restaurant, but nothing about sites like old San Juan (where we had a quick stop) or why there was a statue of Christopher Columbus located there. The Grand Turk tour was poorly done. There were more tourists than they could handle on their buses so we were jammed into an old VW (?) van (back seat) and could not hear a word the driver said. Other tourists would try and relay what the driver was saying to those of us in the back portion of the van. Also, had to enter and exit via the back hatch of the van. Ended up with a large greasy spot on the back of my shirt from grease on hatch frame. Stopped at a beach for less than one minute and 10 minutes at the lighthouse (no info offered on lighthouse). Tour in St. Thomas was great... be sure to go to the Greathouse. Time on Half Moon Cay was outstanding, especially the glass bottom boat excursion, bar-b-que, and beach... great tour guide on glass bottom boat tour (Aretha was her name). During the first night on ship, there were banging noises in the ceiling of our cabin and one of the lights kept flicking off and on. As soon as we reported the problems the next morning, the problems were fixed and we were given a bottle of wine because of lost sleep. Read Less
Sail Date January 2010
This was my third cruise with the Holland America line and my first on the newest ship the Eurodam. As with my other cruises, I was not disappointed. I flew down to Ft. Lauderdale the day prior to sailing, staying at the Plantation ... Read More
This was my third cruise with the Holland America line and my first on the newest ship the Eurodam. As with my other cruises, I was not disappointed. I flew down to Ft. Lauderdale the day prior to sailing, staying at the Plantation Renaissance, accommodations arranged by HAL. An excellent hotel, it is located in a rather heavy traffic area and walking around is a little dodgy. Transfer to Port Everglades the following day went smoothly and the embarkation process was the quickest I've experienced. Bear in mind that the Lido restaurant is quite crowded on embarkation days and I had some difficulty in locating a table. I dropped off my carry-on back, grabbed some food and returned to find an elderly couple moving my bag to swipe my table! As a retired high school teacher, I used my polite but firm teacher voice to inform them that the table was taken!The cabins were ready by 1:30 and I was very pleased with my "fully obstructed view" stateroom. Even though there was a lifeboat hanging outside the window, it was no big problem. The cabins are spacious with plenty of storage space both in the closets and two large drawers under the bed. My cabin stewards were excellent, friendly and did their work when I was out of the cabin.The ship itself is well-laid out and easy to find one's way around. I used the provided map for the first hour and then forgot about it. Signs are clearly posted on each floor near the elevators as to facilities on that particular floor. Shipboard announcements are kept to the minimum and the drinks staff provide unobtrusive service. As to the food service, it was top notch! I enjoyed a room service breakfast served each morning by a smiling waiter. The Tamarind Restaurant deserves very special praise. The servers are beautiful, attentive and friendly. The food is NOT what one would find at a  home-town Chinese take-out. The evening meal costs $15 and lunch is complimentaryI enjoyed both.  The Lido provides a very wide variety of food, well-prepared and presented. I am a solo traveler and found that if you tip your chair at an angle, resting the back against the table, it not only will reserve your table but serves to signal the wait staff that the table is still occupied. I generally had no problem finding a table close enough to the food areas to minimize walking to the beverage or dessert stations. I used the Rembrandt Dining Room on the two formal nights and enjoyed dinner with a different group of people both times. The food here is presented well and served at the appropriate temperature. Ports of call: Grand Turks has a very nice cruise center in the port. There are shops, fountains, places to sit and a beach. The town center is accessible by vehicle or very athletic walkers. San Juan is a very interesting place with plenty to see by walking. It would be a good idea to pick up a map, however,  to better plan your excursions. It should be noted that I didn't purchase any shore excursions on this cruise, preferring to leave the ship when I liked. St. Thomas is an area at which I wasn't impressed. The Eurodam docked about a mile or so from Charlotte Amalie and with the tropical sun beating down, I didn't feel like I wanted to make the uphill walk. There are, of course, cabs and tour buses at the pier if one wishes to make use of them. Half Moon Cay was a high point for me as it was so relaxing, clean and beautiful turquoise water. The shows presented in the theatre by the resident dance/singing group were well done and very professional from a technical standpoint. There was also a comic juggler who did an excellent job and Illia and Valerie, former performers with Cirque de Soleil who received a standing ovation. There was also the Indonesian crew show which appears to be the same on most HAL ships. The only real glitch was disembarkation-it took me a few minutes to locate my bageven though I was directed to the "2nd row," I had no idea where this row was but by looking at the colored tags on other luggage and quickly found my color and group number. The only constructive criticism I might offer at this point is that HAL could arrange the outgoing transportation/flights a bit better. I was taken to the airport, arriving at 9:30 a.m. and my flight was scheduled to leave at 2:55 p.m. even though there was an earlier flight to the same destination at 1:05. While this isn't a major problem, there's only so much Sudoku that a solo traveler can stand in five hours time! I enjoyed the cruise vacation very much and HAL does a very good job to ensure the enjoyment and comfort of all the passengers in accommodations, food service and entertainment. The on-board staff is friendly, always smiling and works very hard to ensure a pleasant time for all. Read Less
Sail Date April 2009
Eurodam Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.5 4.1
Entertainment 4.5 3.6
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.0
Family 3.5 4.0
Shore Excursion 4.0 3.8
Enrichment 5.0 3.7
Service 4.5 4.4
Value For Money 4.5 4.0
Rates 4.0 4.2

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