The obstruction is one of the tender/life boats. You could still see the water and shore through the top and there was plenty of light that came through the window. We like to have natural light in the room – the view from the room is ... Read More
The obstruction is one of the tender/life boats. You could still see the water and shore through the top and there was plenty of light that came through the window. We like to have natural light in the room – the view from the room is not that important since we are mainly in other parts of the ship. We have booked this type of room on the Westerdam for our Alaska cruise and never had any problems, but this time we had some very serious and inexcusable issues. On the second day of our cruise and continuing for every single day until we were finally moved, a workman would come and work on something in front of our window while we were in the room. This occurred early in the morning at 5 a.m., 6 a.m. or 7 a.m. while we were in our bed or late in the evening like 7 p.m., 9 p.m., and even 10 p.m. while we were dressing or getting ready for bed or in bed. We leave our shades open because we like to have the light and be woken to the light, which is why we did not get an inside room. We had NO warning at all – and most of what the men were doing was not extensive or anything they couldn’t do when we were not likely in the room. The first time it happened I did not complain because I figured it was just an anomaly and would not happen again, but I kid you not – it happened every single day until we were moved. A couple times I was naked and changing. I was enraged as this was unacceptable. We complained and were told we would be warned ahead of time etc. But we never were warned. I finally said this was unacceptable and asked how would they like it if this happened to them? I know this doesn’t have to be like this because we had a similar room on the Westerdam. Also no warning prior to booking that this would happen. Finally, they moved us to 8082, which is a Veranda room, I guess to make up for what happened.
- Anyway, a quick review of 4128 – it’s a pretty standard HAL room and was pretty roomy as usual. There was a sitting area, a vanity area, a small flat screen TV, and then the bed. The beds are super comfy. Storage space for some reason didn’t seem as good as other HAL rooms, but there is a good amount of storage space. The bathroom was big for a cruise ship and all rooms I think have bath tubs. You can also control the temperature in your room. 4128 is very conveniently located one floor above the main dining room which was very convenient for us and is in the middle of the ship, so it’s a very comfortable location. We would have been fine with it, if it weren’t for the peeping toms.
- 8082 is the same room as 4128, except that it has a pretty good sized verandah. I do appreciate the unfettered views and the Baltic is a lovely place for such views, but it was cold (like an Alaskan cruise), so hanging out on the balcony wasn’t practical. I did not see many people hanging out because of the weather. I really don’t see the point of a balcony for these colder cruises; I definitely see the value of an Ocean View room. I guess it’s nice to have if you want some fresh air or something. However, you will appreciate this irony. The hotel manager upgraded us about 4 days before the end of the cruise and told us no workers would be out here (I don’t feel that this is enough, since our privacy was severely violated), really I did not expect it because the person I spoke to on the phone basically told me to suck it up – I was planning to go down and complain in person to a manager but the itinerary is extremely packed so, I did not get a chance to complain and I also was dreading it because nowadays, customer service is pretty non-existent and I did not want to waste precious vacation time arguing that peeping toms, even if they are employees, are not acceptable. On the last day of our cruise, I kid you not, while we were dressing in 8082, a worker walked onto our balcony and proceeded to hose it down. I swear this has never happened to us before.
- By the way, I am not one to really complain and overall the cruise was wonderful with great service, but this was so bad I feel I have to not only complain but put this in my review. Be mindful of this and if it happens to you on day one – PLEASE COMPLAIN right away – it’s unacceptable and I wish I did complain right away. I plan to contact HAL and see what they say and hopefully, they will change their policy in this regard. Read Less