1. Home
  2. Cruise Destinations
  3. Transatlantic Cruises
  4. Transatlantic Cruise Reviews

151 Transatlantic Entertainment Cruise Reviews

Having read some of the previous reviews, we were a bit worried about taking this cruise. However, overall it warrants the four stars I have given it. The service throughout the ship was mostly very good, which was good as you cannot ... Read More
Having read some of the previous reviews, we were a bit worried about taking this cruise. However, overall it warrants the four stars I have given it. The service throughout the ship was mostly very good, which was good as you cannot remove the service charge of 10 Euros per person a day on any Costa ship. The ship was in a pretty good condition, but it is starting to show a few signs of needing a dry dock. The entertainment was varied but we enjoyed most of it, obviously it is down to your taste. It is definitely a party ship, with lots of music and dancing. There was a good choice of food in the main dining room, and it usually was hot enough. In the buffet the choice was also good, but it was often only luke warm. A tip would-be to have breakfast in the main dining room, it means you can always get a seat and much of it is buffet service, but you can order things such as omelettes from a menu. You can only get tea and coffee in the buffet when breakfast and afternoon tea is on, otherwise you have to get it from a bar and pay. This was not a problem for us as we had the drinks package. Read Less
Sail Date November 2019
We were interested in seeing the ports on this cruise Combining with the relaxing sea days at the end. Everything about this cruise was fabulous. The ports included Ibiza, Cartagena, Gibraltar and Tenerife. We went five days early since ... Read More
We were interested in seeing the ports on this cruise Combining with the relaxing sea days at the end. Everything about this cruise was fabulous. The ports included Ibiza, Cartagena, Gibraltar and Tenerife. We went five days early since there is so much to see in Barcelona. The Reflection is a great ship and the staff could not have been more accommodating. We went Aqua Class and I highly recommend it. The Blu dining room was an absolute dining pleasure and the staff just wonderful. I cannot say enough about the food on this ship. It was the best of any cruise we have been on. People were actually photographing the desserts on the buffet! They looked too good to eat. The entertainment was equally good and we loved Giuseppe the activities director. In conclusion, transatlantic will always be my first choice for cruising. And I hope to go on the Reflection again in the future. But Celebrity has become my cruise line of choice. Happy sailing! Read Less
Sail Date November 2019
Excellent cruise. The boarding and disembarking process was very organized and smooth. The food at the sit down restaurant is the best we’ve ever had on any cruise. It is definitely the best food we’ve ever had on a cruise. The ... Read More
Excellent cruise. The boarding and disembarking process was very organized and smooth. The food at the sit down restaurant is the best we’ve ever had on any cruise. It is definitely the best food we’ve ever had on a cruise. The Market Place buffet was also excellent. The Inside cabin was large and very well kept by the cabin steward. The captain spoke to the passengers on a daily basis from the Bridge keeping us informed as to location and weather. The ship was always clean and had laundry services on each level. This was very helpful on a long cruise. Very satisfied with the Emerald Princess. Thank you to the staff. The Lotus Spa staff and crew were very helpful. We used the facility daily. Also, the gym facility is excellent. It was always clean and very well equipped. The number of ports was a perfect selection with a day at sea (to rest) in between. THANKS TO ALL AT THE EMERALD PRINCESS. Read Less
Sail Date November 2019
the destination in combination with the price. Our travel agent organised connecting flightswith KLM so everything looks good. The ship is very nice, the crew friendly and the food is good The main problem is: TOO MANY PEOPLE it cost ... Read More
the destination in combination with the price. Our travel agent organised connecting flightswith KLM so everything looks good. The ship is very nice, the crew friendly and the food is good The main problem is: TOO MANY PEOPLE it cost appr. 3 hours for embarkation waiting and stand in a line. Waiting and stand in a line for almost everything as: breakfast, shore excursionslunch in the cafetaria, collecting passports. No berths available on deck etc. etc. Entertainment, except some athletic artists who gives good shows, was the entertainment very poor, 2 singers and a lady singer 1 night a performance, next night same with different costumes 3 night same and more nights the same. Do we plan a next cruise with MSC Fantasia or her sister ships: NO if a next cruise ? yes with a smaller ship Appr. 4000 people on board is to many, we had a cabin with a balcony and that was a mustto have some moments of rest Read Less
Sail Date November 2019
Basically used as transport from the UK to the Caribbean, we had time to take this trip as part of our itinerary to reach home. Southampton check in -very quick and efficient the only flaw was NCL’s oversight in prebooking information ... Read More
Basically used as transport from the UK to the Caribbean, we had time to take this trip as part of our itinerary to reach home. Southampton check in -very quick and efficient the only flaw was NCL’s oversight in prebooking information in failing to advise that documentary proof of ESTA is required. Ship-We had anticipated some shortcomings as this voyage was essentially a shake down , however it was interesting to see how the latest cruise ships have evolved with a lightly built, full bowed hull outfitted with low maintenance Internal modular units obviously designed for a refurbishment a few years down the road. Despite its huge size the vessel reacted like a much smaller one encountering some poor but not particularly rough sea states, surprising that it is classed for “winter North Atlantic” service. The internal ambience is very understated and the internal decorators have done an outstanding job in both layout and decor. Cabin-Mini suite on deck thirteen, was a little on the narrow side and the balcony, unused due to the weather, extremely small. A large amount of storage, more electrical points would be useful(US standard only). The king bed was comfortable and located inboard of the seating area, apparently the sofa converts to a double bed, it would be adequate only for small children. Bathroom was large with excellent shower, but poor quality toiletries. Restaurants-complimentary, were somewhat limited as Taste, Savor and the Manhattan Room have exactly the same menu which changes little from day to day. The Garden Cafe cafeteria was generally a better choice, being large, beautifully laid out and with an good selection, the carvery and Indian sections were the high spots. -specialty, Ocean Blue(seafood), very disappointing , Food Republic basically sushi with a rather annoying tablet menu, a little better, Le Bistro, worth a visit for a change, Cagneys, by far the best and really the only one worth paying for unless the very reasonable Free at Sea package had been purchased. Bars, although cumulatively quite large in number only the Observation deck had a lounge quality with adequate seating. Again the Free at Sea package is almost essential even for moderate drinkers as the per drink prices are high, a plus point is that only the excess cost is charged over the base prices for premium drinks. Wi Fi-worked well but the very reasonably priced unlimited use add on is essential as the basic 250minutes was consumed by an apparently arbitrary log in and out algorithm. Service-Generally good(vessel only 50%occupied), but could improve particularly in table clearing and cabin areas. Entertainment-Two free professional level productions but not continuously available meant that tickets were scarce. Smaller general acts very similar to other cruise lines. Excessive emphasis on trivia and TV type game shows indicate a Bingo rather than Bridge orientation. Outside facilities, did not use due to weather-vessel is geared to tropical cruises. Value-exceptional,even including Free at Sea and extra Wi Fi costs Disembarkation -An utter shambles, not the fault of NCL, or indeed the immigration officers who struggled to cope with 2000+ passengers using outdated technology and without the self clearance machines used at US airports. They were fortunate, as were we, that the crew were not permitted to disembark.Customs clearance on the following day was much easier as the officers basically just watched passengers collect luggage and leave. High spot-The sea approach to New York under the Verrazano Bridge , past the Statue of Liberty and up the Hudson to the terminal berth was stunning and could have been more so had the ships entertainers been used to provide NY music during the transit. Fellow passengers-mix of American , British, Canadian and some others. Many hugely overweight and large numbers of mobility scooters, walkers and wheel chairs, generally in 50 to 70 age group and preponderance of return NCL guests. Overview-A relative bargain on a new ship , perhaps a half star lower than Holland America or Celebrity but quite enjoyable. Read Less
Sail Date November 2019
We chose this cruise because we were excited to be on the first sailing of a brand new ship! The entertainment was great! We especially enjoy music and were not disappointed. We loved WT Greer, the piano player/singer, Rock and more with ... Read More
We chose this cruise because we were excited to be on the first sailing of a brand new ship! The entertainment was great! We especially enjoy music and were not disappointed. We loved WT Greer, the piano player/singer, Rock and more with Guns and Rojas, an Acoustic set with Camille Rae in the Q Texas Smokehouse, Pop and Rock music with the Duo Phil and Keysha, Calypso/R&B with Temperature Band and the Liverpool Beatles. These performers could be seen in several venues instead of just one spot each night, which gives a different feel for each performance. They could be seen in the Observation Lounge, The Atrium, Sugarcane and the Cavern Club. In The District was Music and Humor with Jim Badger(hilarious!). The headline entertainers were impressive as well. We saw Vox Fortura (music), Joseph Reohm (Magic), Kinky Boots (Musical),and our favorite The Choir of Man! I enjoyed the musical numbers of Kinky Boots but otherwise it felt at least as long as it was, at an hour and 45 minutes. The Choir of Man brings you into the story from the get go by inviting the audience on stage for a beer! The musicians and singers were all excellent at making you feel the emotion, exuberance and humor of the story. Go straight to make reservations when you board and board early! Although it's free, they ran out of reservations by early afternoon on embarkation day. One night in the Observation Lounge, WT Greer invited individual singers from both Kinky Boots and The Choir of Man to join him at the piano. He also invited a very talented guest to play his piano! A very memorable night for music! Happy Hour Prohibition the Musical was a cute musical production in The Social Club, but I do not recommend it. We paid nearly $40pp, I guess because of the intimate venue, but it was not worth it. They include 5 drinks(nearly everyone has a drink pkg) that were all awful. From the watery Moscow Mule to the final glass of what tasted like straight Sweet and Sour mix, they were all bad. No bar available to order a drink, so bring one with you as back up if you go! They should come up with a single signature drink for the show and charge half as much! Comedy club onboard was good, but we went less than we expected because the musicians onboard were Great! Food onboard was all very good to great. We ate in complimentary dining -Taste/Savor/The Manhattan- favorites: Italian Wedding Soup, Pasta Carbonara and the Yogurt parfait. The Local Bar & Grill, favorites: Pasta Bolognese and Chicken Salad Sandwich. Garden Café(Buffet) favorites: Snow Crab legs, Shrimp Tikka and Savory Chicken and Waffles. We also ate in Specialty Restaurants- Onda, favorite Short Rib Ravioli. Cagney's favorite: all the sides and the Salmon. I am not a steak eater, but the other guests seemed to be evenly split between loving the steak at Cagney's and Onda's. Ocean Blue favorites the Gumbo and the Fresh Fish Branzino w/White Wine Lemon Butter. Q Texas Smokehouse favorites: Loaded Fries w/Pulled Pork, Grilled Salmon and the Smoked Peach Margarita! Lots of great items to order a la carte in Q and make a lighter meal of it! The bartenders all over the ship were amazing and during the not so crazy busy times, could really put on a show and make great drinks! Our cabin, a midship mini suite was very comfortable and the shower was amazing with a rainhead shower and SIX directional massaging sprayer heads! Plenty of storage in the bathroom drawers and good space in the room. No drawers but shelves,hanging space and vanity space. Room attendant was great! The ship has lots of places to sit, hang out and make new friends. Take some time just to see the artwork around the ship. My favorite art area to walk was deck 8 near Sugarcane Mojito Bar. This was our first Transatlantic cruise and the weather was not ideal. Rough seas and rain resulted in outside areas being closed most of the cruise. We felt like the ship handled the rough seas well. Thank goodness for all that amazing indoor entertainment! When weather cleared up for a couple of days were able to experience The Speedway racecars. We had a blast! Be sure to make reservations and allow plenty of time, an hour and a half at least. They move guests through in an orderly fashion, but it takes time to go through the line with security/safety videos, getting your gear, futher instructions and then your on your way! Please let another driver pass! My husband got stuck behind a slower driver who wouldn't let him pass. He still had a great time though! If you enjoy trivia, strike up a group for the Progressive Trivia. They meet once each morning and it was Very popular! Great prize baskets for the winning team members(not us!) Another activity I enjoyed was the Wine and Chocolate Seminar. I would definitely try another of the seminars they offered in the Wine Bar! They do sell out! Lots of other activities: a variety of language classes, lectures, trivia, movies, crafts, games and more! We purchased Spa Passes for the Mandara Spa. Some guest complained because the Thalassotherapy Pool has to be closed several times because the rough seas made it unsafe. However we still enjoyed the heated beds, the Sauna, the Snow Room and the Salt Room. They also have a Hot Tub but guests turned that into very loud social hours. We did suggest they make it a No Talking Zone. The voices echo across the spa making for a less than tranquil atmosphere and it causes guests to stay in too long. The spa staff will ask them to quiet down if you ask but we hate to have to do that. I do think the Spa staff should routinely move towels off the Heated Loungers to prevent guests saving them for friends or themselves. There are plenty of cushioned loungers they can allow for saving if they must. The Observation Lounge is an amazing view and a great place to hang before dinner, but speaking of saving loungers... the Observation Lounge is like the new pool deck with the lounge chair hogs. The staff should remove items from these lounges as they go through cleaning. If you've been there long enough to have to go to the bathroom, it's time to give someone else a chance! I found the chairs with ottomans to be more comfortable than the loungers, but people save those as well. We did move some items once after confirming with other guests those items had been there an hour. Those guests showed up another half hour later but didn't say anything to us. The one negative area for us was Guest/Financial Services. We had a ridiculous time applying a $100 gift card to our account. We set up a credit card for our onboard account but they couldn't seem to get things straight and kept sending a letter saying we needed to put more cash on our account. After four visits, over three days, working with five different staff, the problem was corrected. The attitude was it must be your fault. After repeating myself to the last staff member 2X and my husband repeating it again, he finally looked and saw that it had been their error and corrected it. Ugh! Time for a drink and some good music! We ended our cruise with the Views of the Big Apple ending at the Airport tour and both our driver and guide were excellent. Although it's a bus tour, we also got out at the World Trade Center, saw the memorials and had a walking tour there. It was quite a bit of walking for some elderly guests. We also had a quick stop at Battery Park with the Statue of Liberty in the distance. It was a perfect ending for an almost perfect cruise! Read Less
Sail Date November 2019
Our third HA cruise, and probably the last. Entertainment during the day was non existant. Main Stage acts were poor apart from female impressionist. The smell of smoking in the Casino and deck 9 was overpowering. This is now a deal ... Read More
Our third HA cruise, and probably the last. Entertainment during the day was non existant. Main Stage acts were poor apart from female impressionist. The smell of smoking in the Casino and deck 9 was overpowering. This is now a deal breaker for us. Lido buffet food was cold and laid out all over the place. The meat on offer was very poor quality. Dining room was an unmitigated disaster, the menus were not to North American tastes and the service was a joke. Mediocre pizza place and Dive in kept us alive for most of the trip. Layout of the ship was terrible. It took 20 mins to get to deck 12 crows nest from our cabin for 4.30 trivia. A few days in we just gave up. The plus points: great gym , great free sauna with sea view, very comfortable beds with great TV with some nice movies ( in the absence of any real entertainment). Lincoln Stage musicians were wonderful if rather high brow all the time, they needed to mix things up a bit. Read Less
Sail Date October 2019
Although the itinerary was a dream come true for me, the ship itself and its management had a lot to be desired! I know it’s was a repositioning longer cruise than usual, but the staff and management were so unprepared and ... Read More
Although the itinerary was a dream come true for me, the ship itself and its management had a lot to be desired! I know it’s was a repositioning longer cruise than usual, but the staff and management were so unprepared and disorganized constantly that we cannot recommend this ship! First, they ran out of a lot of staple type food items, like Iced Tea, Orange Juice, Lettuce bananas. Second, the venues were too small for the size of the ship. Every show was standing room only and that was only if you got in line AT LEAST one hour in advance of the show! Third: something happened that prevented us from being able to go to Portugal. We looked at it from our balconies but were never allowed to dock!!!! Fourth: They herded is like cattle everywhere!!!!! Line upon line for TWO plus hours each time we had to disembark or Renee the ship!!!! In Miami it was FOUR hours!!! Fifth: Shore excursions: NOT what was described in brochures or on line... drove three hours to spend two hours than given 15 minutes to shop when the brochure said 6 hours in that location! Also several times the excursion said meals included and they were NOT! Seventh: the Bahamas Private Island was a joke! It took FOUR hours to tender everyone off the ship only to have another ship there first and all the beach chairs taken before our ship arrived and again ran out of food and drink. Sixth: Dining room food was cafeteria quality and service was so slow it took three hours to dine. Apparently that was caused because immigration in Denmark did not allow several hundred crew members to renter the ship!!!!! Seventh: tithe rooms were the narrowest I’ve ever had on any cruise line ever! NOW in all fairness, the specialty restaurants were mostly good ( except Cagney served a mushy lobster in shell) Le Bistro is outstanding, Ocean Blue is also! The buffet food was unique and very good with lots of specialty options, Peking Duck, Prime Rib and A Cheese selection that was gourmet! The ship was pristine and immaculately clean in all areas! The stewards and wait staff were very friendly and professional. If I had to do it all over, I would pay the extra for The Haven as their area and service was fantastic. They had use of private pools and spa, concierge service and never had to wait in line for anything! If I had known the difference in the service on that cruise, I would have booked The Haven!!!! Read Less
Sail Date October 2019
We chose this cruise because we have always wanted to see Iceland and wanted to go back to Bergen. So this was the perfect cruise for us. This itinerary was perfect as we got to visit Greenland, Newfoundland and Canada. We have been to ... Read More
We chose this cruise because we have always wanted to see Iceland and wanted to go back to Bergen. So this was the perfect cruise for us. This itinerary was perfect as we got to visit Greenland, Newfoundland and Canada. We have been to Antarctica so this was our chance to go to the Artic Circle. The service from the staff was great especially our cabin stewards and Ronald our waiter at Dinner. Every night at dinner he would go over the menu and discuss each dish by telling us what was in the dish and how it was prepared. We especially enjoyed the talks given on the Human Planet. What beautiful pictures and very interesting about how the photography was done. The excursions were very interesting to visit some of the old Viking villages to see how they lived. Also got to see a replica of an old Viking ship. Couldn't image how the survived in those boats. Read Less
Sail Date September 2019
We chose this cruise because the ports of call included some places we had not been. WE chose Princess because the value and service are always dependable. Our expectations were met with the exception of food at dinner in the 2 regular ... Read More
We chose this cruise because the ports of call included some places we had not been. WE chose Princess because the value and service are always dependable. Our expectations were met with the exception of food at dinner in the 2 regular dining rooms. It was not very good. WE had Club Dinning Class which helped because we had a dedicated MaitreD for our section who made up for the regular menu... If the food had been better the overall rating would easily have been a 4 - 4 1/2.. I guess it is the luck of the draw... Past Princess cruises have been OK.... That being the case Norweigen has changed their food dramatically and it is Great!! Princess should take a cruise from them. On the other hand, Princess had 3 shows during our 11 nite cruise that were the best cruise shows we have ever seen. They had a soprano singing pop songs choreographed like a Broadway spectacular. Ship showed a little age but not too much to seriously detract. Service was very good and embarkation and debarkation were the best we have seen. Read Less
Sail Date September 2019
Pre Cruise: Our vacation began in Ft. Lauderdale where we stayed in a small, newly-built, Quality Suites hotel near the airport. If you're staying overnight prior to the cruise, you won't need a rental car. The hotel will pick ... Read More
Pre Cruise: Our vacation began in Ft. Lauderdale where we stayed in a small, newly-built, Quality Suites hotel near the airport. If you're staying overnight prior to the cruise, you won't need a rental car. The hotel will pick you up at the airport and transport you to the cruise pier for free. You won't need a car rental, as you can walk to a few nearby restaurants. But if you plan to do shopping or site seeing, rent a car and enjoy everything that this city has to offer. Embarkation: We boarded the Emerald Princess on Saturday around Noon time and the call for general boarding had commenced. Although we have Elite status, we were ushered into a long line which took about an hour for us to get on board. So we missed having lunch in the MDR which closes at 1pm. We didn't mind this so much because we had five days at sea before reaching our first port. We were not in a hurry. We chose this voyage because we wanted to experience ports that we had not previously visited. In Barcelona, all passengers were required to exit the ship for customs clearance. No luggage checks, just passport clearance. Passengers on a tour/excursion were required to take their passports with them for re-entry at the terminal. Those individuals who remained on board took their passport to the control officer. Quick & easy. Of course, some passengers didn't understand that the term "all passengers" applied to them, so the crew had to locate those individuals and usher them off the ship before the rest of us could return. We waited about 2 hours in the terminal before we noticed that everyone was already returning to the ship. I recommend that you take a tour of the city to avoid the wait time and enjoy a walking tour of Barcelona. The bus & metro service are super easy, the taxi service is reasonable, and the city is very pedestrian friendly. Las Ramblas is an area that should not be missed. The Ship: The Emerald Princess emerged from dry dock just prior to our cruise. So much of the public areas were updated and polished. The most noticeable upgrade is the Market Fresh dining area. Other areas of the ship received fresh carpet and some areas were got a fresh coat of paint. We were pleased that the zumba classes were moved from the piazza area. Sports events, competitions, and musical celebrations can get pretty loud. We could clearly hear the dance music in the elevator on the Lido Deck (deck 15). We found several empty bar areas to use as a hideaway for reading, puzzles and light conversation. The destination lectures were fabulous. The expert advice offered during these sessions were invaluable. She had a wealth of knowledge, a great personality, and a direct focus on the important issues. Entertainment: I don't enjoy the musicals and stand up entertainment shows provided on cruise ships. I live in a city where entertainment is the main industry.So I don't attend these shows while cruising. Some people in the audience clearly love them. So I consider myself an anomoly. The ring toss, bag toss, and poolside events appear to be very popular with the majority of cruisers. Since I don't enjoy watching or participating in those activities, I don't criticize them. The ratings scale does not provide N/A options. Dining: The Horizon Court is now called World Market Fresh which features a clean and spacious design with new tables and chairs. The food is appealing, artfully displayed, and makes self service much easier. The section at the rear of the ship featured made-to-order omelets at breakfast and ramen noodle stir fry at noon. The serving lines could be long on those days. At dinner time, those areas at the rear were converted to casually elegant restaurants called Planks and Steamers Seafood which alternated from one night to the next. I don't know the schedule because we dined only once in each venue. They weren't busy so the hostess would seat you without reservations. There was a lot of food included for the $12 upcharge and the food was plentiful and flavorful. It was also nice and quiet. Other dining options that are free, besides World Market Fresh, include International Cafe, and the open deck spots featuring pizza and a hot dog/hamburger grill. The Crown Grill and Share are specialty restaurants, in elegant surroundings, which charge $39 and $29 respectively. There are three main dining rooms (MDR) on this ship. Two feature traditional dining and one features anytime dining. The Anytime Dining option has improved significantly. If you arrive anytime after 7:30pm, you'll be seated expeditiously. If you prefer to eat earlier, I recommend the traditional dining. It might have been a fluke, but it seemed to me that the MDR is as noisy as Market Fresh with clattering of dishes, loud conversations and very little sound absorption. Excursions: In Funchal, Portugal we thoroughly enjoyed the TukTuk Taxi tour. We made reservations prior to departure at http://www.tukxi.pt/, and the driver, Caroline, picked us up right outside the terminal at the pier, right on time. She took us on a 2.5 hour ride through the winding streets of the city where there were very few cars, lots of locals, and some terrific photo ops. We visited the major tourist attractions and she even stopped to pick some fruit and fragrant plants along the way. The cost for 2.5 hours was 52.00 USD (47.00 Euro) and we were extremely satisfied. In Morocco, we selected a Princess excursion that included a visit to the capital city of Rabat because our research indicated that there was not very much to see and do in Casablanca. In both cities, the traffic jams, road construction, and pedestrians made it extremely difficult to move around. Our guide had a very strong accent and the radio communicators were fuzzy and annoying. In Casablanca, we stopped at a mosque and a government building to view non-descript mosaic tiles. There was really nothing else to see. On our way to Rabat,the guide told us that we would enjoy a bathroom break "very soon" which turned out to be after noon. He told us that the acceptable bathrooms along the road were closed for construction. In Rabat, we visited a major mosque with acceptable toilets and we were able to see only the outside of the Royal Palace because, unfortunately, the royal family was in residence. We had lunch, with lots of food, in an upscale restaurant without air conditioning before returning to ship. The rush hour traffic of Casablanca was the most memorable portion of the tour. I don't mean to sound snobby in my assessment of Morocco and I hope to visit again in a couple of years as it will likely be more prepared for western tourism. Read Less
Sail Date May 2019
We booked this trip last minute got an excellent price. Sea was calm all the way. Nice ship overall plus great entertainment. Don't like the fact that room service has a fee. NCL app free to download but if u want to use it to text ... Read More
We booked this trip last minute got an excellent price. Sea was calm all the way. Nice ship overall plus great entertainment. Don't like the fact that room service has a fee. NCL app free to download but if u want to use it to text cruise mates each person is charged $9.95. This is free on HAL. Drinks are expensive food was ok. Wish offered more selection at the buffet same fare every day. Plus no theme nights can you believe they did not have any celebration for Cinco de Mayo! Also the TV channels had no MSNBC or CNN just FOX, whats the deal with that? So if you wan't real news you had to watch BBC, but even that was turned off toward the end. I think Holland America is better because they offer the NY Times online or printed copies for no charge.But being a captive audience on a transatlantic cruise with only FOX news! That aside we loved the cruise the price and itinerary was fantastic! Read Less
Sail Date April 2019
I like transatlantic cruises because I get to Europe in a comfortable, leisurely and entertaining way.and without jet lag. I was disappointed with the kitchen and the dining room servers. In my estimation they were understaffed, ... Read More
I like transatlantic cruises because I get to Europe in a comfortable, leisurely and entertaining way.and without jet lag. I was disappointed with the kitchen and the dining room servers. In my estimation they were understaffed, inefficient, and ill-trained. The manager tried very hard to correct the immediate issues, but because it was freestyle dining we got different servers every meal, and it seemed as if each server disappointed us in a different way. Just a few examples.. Mistakes causing delays which caused us to rush the end of the meal or miss our following event. Some vegetables, like onions and garlic often had the outside paper skin. Sloppy pouring of water, coffee and wine. Mostly it seemed they were slow and didn't pay attention. Many of the handrails were loose and many handrails were sticky (soiled). The entertainment was mediocre, the violinist and the aerial acts were excellent, the saxophonist was inaudible above the accompanying musicians, the escape artist and the tango dancers were boring, the comedians were somewhat entertaining. We did not go through passport control in Europe which means there is no entry stamp which could actually mean that I am illegally in Europe. The cabin and cabin steward were excellent. Overall, I would not recommend NCL. Read Less
Sail Date April 2019
I booked a mini suite with a balcony for a handicap person. They put us in a crew room, no balcony, horrible smell, noise day and night, very humid and no balcony. My elderly mother almost died of food poisoning, I was charged $1169.32 ... Read More
I booked a mini suite with a balcony for a handicap person. They put us in a crew room, no balcony, horrible smell, noise day and night, very humid and no balcony. My elderly mother almost died of food poisoning, I was charged $1169.32 for hospital bill, for spoiled food she ate, right at their restaurant. Nothing to do in this boat, Cruise director was terrible, not enough seating, not enough accommodation, long lines at restaurants. Entertainment was horrible. They cut the trip short, less than a week before departure, they changed the destinations twice, a couple of days before departure. Charged 169 per person, for transportation to Paris, just to stay there for 3 hours, The line on the Service desk was long day and night, that's how everybody was disappointed. They had the same band, of four guys playing songs from the 70's a few times a day. Food was terrible, service was terrible. NCL, never again! Read Less
Sail Date April 2019
We chose this cruise because the itinerary was appealing and it had good value. We did not have time to explore Miami before we left, but we had been there before and found it to be a nice city if you can handle high humidity. ... Read More
We chose this cruise because the itinerary was appealing and it had good value. We did not have time to explore Miami before we left, but we had been there before and found it to be a nice city if you can handle high humidity. Embarkation went fairly smoothly. We were on the ship by 12 enjoying our first cocktail of the cruise. On the other hand, disembarkation was a complete nightmare. It was the worst experience we have EVER had leaving a ship. The original, final port was supposed to be Barcelona. However, at some point in time, the final destination was changed to Tarragona with Barcelona in parenthesis, which on other cruises indicates an alternate name for the same city or a city located close at hand. Ex. Thira (Santorini) The reason our ship was shunted to Tarragona, which as it turns out, was more than an hour away from Barcelona, was because Norwegian had also scheduled the Epic, a mega ship with our EXACT itinerary. GRRRR! Just hours away from Epic, the Jade was also scheduled & appeared in port at least once with us. That meant a mad scramble for cabs and overcrowding in historic sites and eateries. Also, the Epic was so monstrous, that Barcelona could not accommodate both ships. That meant, our ship was dumped at an industrial port with no clue how to process passengers through immigration. It was a mad house. We couldn't leave on foot because of security. We waited for our own charter bus they wouldn't let in, because all the ship's shuttle buses had priority. (Norwegian had offered to "help" people get to Barcelona for a mere $30 pp. via their shuttles.) While trying to exit the ship, crew members had been given conflicting information about how to direct people and there was an area where 2 different lines were snaking in opposite directions. In short, it was an awful experience and by the time we got our pre-reserved ride, we arrived in Barcelona 5 hours later. This disembarkation fiasco and the double booking of other Norwegian ships at the same ports, will be at the forefront of our minds when considering whether to sail with Norwegian again. Read Less
Sail Date April 2019
Reading the reviews about the Infinity made me a little concerned about the age of the ship being we were doing a transatlantic trip 8 days at sea and ending up in Portugal and Spain.I cannot understand how some people can complain about ... Read More
Reading the reviews about the Infinity made me a little concerned about the age of the ship being we were doing a transatlantic trip 8 days at sea and ending up in Portugal and Spain.I cannot understand how some people can complain about this ship. The trip over seas was exceptional the ride smooth and the staff wonderful. I cannot begin to say how wonderful the experience was. I think if your looking for problems you could find problems on any ship but if you go to enjoy yourself and the company your with then you can enjoy whatever ship you are on. Our room was spotless and our room stewart, Sergio, was the best, always willing to do anything we wanted and always doing it with a smile. We have done many cruises and we don't go on ships looking for things to complain about, but look for the good things..Our day consisted of Sergio greeting us in the morning then we would go up to the 10th floor for the breakfast buffet or down to 4th for a sit down breakfast. Each day we would play cards or join what ever activity offered for entertainment for the day. Lunch was always at the buffet which they had plenty to god food to offer for any appetite you felt like having. Then onto dinner WOW we never had a bad meal all 14 days. Marteo and Mart were great waiters on the 5th floor. My husband loves to eat and whatever he wanted it was given to him with a smile. Then onto the entertainment at night, the shows were outstanding we went to all of them. Then onto the casino which I have to say I won and came home with money..overall if your hellbent on finding problems you will, but really try hard to enjoy a wonderful trip on a great ship the infinity still has a lot of life in her even though she is old..we love it from beginning to the end , fantastic. The excursions were not the best..we had six stops and I would say out of six we four that were halfway desent..Hop on Hop off buses were not so good. Read Less
Sail Date April 2019
I wanted to express that this was a relaxing cruise, the activity was limited , but the food was excellent, excursions were good, entertainment was okay, the room was spacious, loved being on the top floor, the wait staff ... Read More
I wanted to express that this was a relaxing cruise, the activity was limited , but the food was excellent, excursions were good, entertainment was okay, the room was spacious, loved being on the top floor, the wait staff "Herman" any time dining located on floor 2, Herman was a wonderful server with a big smile, very helpful and tentative to me, the bartenders were wonderful. The candy man who was the greeter he always had a smile. The pasties were delicious and nicely displayed; Oliver in the bar was excellent he knew what I wanted to drink before sitting down. Oliver works in the Crows Nest. The towel staff and the pool area was supreme. The piano bar and BB King great music and dancing all night long. I learned a lot during the cooking demonstration well presented and demonstrated. The crew members who help you on and off the ship are great. The photographer Andrew was wonderful and Wayne in the Jewelry shop was full of hugs and smiles. Sung who worked in the perfume store beautiful girl. Read Less
Sail Date April 2019
We chose the cruise in large part because we wanted to experience the still-new Niew Amsterday just a few months after it had been christened. Embarkation and disembarkation were flawless and user-friendly. Once aboard, where we had a ... Read More
We chose the cruise in large part because we wanted to experience the still-new Niew Amsterday just a few months after it had been christened. Embarkation and disembarkation were flawless and user-friendly. Once aboard, where we had a standard verandah stateroom, we enjoyed almost every moment of the cruise from Fr. Lauderdale to Amsterdam in late-April, early-May 2019. The stateroom was fresh, nicely decorated, clean and comfortable. Our stateroom was at the very front of the ship and yet we never felt any untoward motion despite some rough seas along the route. Much to rave about: 1. Public spaces are beautiful and punctuated by public art so plentiful we seemed to discover something new every day. 2. Entertainment options were outstanding, as seems to be consistent across all of Holland America's ships. Great singers and dancers, two marvelous pianists, sizable casino (at which I won a $1200 jackpot (playing a penny slot machine, at 300 pennies per pull), duplicate bridge on every sea day and many more activities too numerous to detail. The main stage featured a new 270 degree screen, which utilized technology in ways that greatly enhanced not only lectures but also integrated technology into singing and (especially) dancing in a mesmerizing way. 3. The ship moved rapidly yet smoothly. Even in the English Channel, with some awesome swells one evening, the ride remained smooth. We never saw, experienced or heard of anyone being seasick. 4. The water in the two swimming pools was about 84 degrees, very comfortable, and each pool had multiple jacuzzi's, with water cascadomg from the top ones to the middle ones and then the bottom ones, a pleasant sight to see and experience. 5. The retractable roof over the main pool and largest outdoor sitting area was open in the daytime, weather permitting, and closed at night so free full length movies could be shown outdoors 6. Free popcorn topped off the free movie and blankets were plentiful on the chillier nights. 7. Food was outstanding in Rudi's Sel de Mer (upcharge) and also in Tamarind (upcharge), which we enjoyed two and three times, respectively, on this two week cruise. Two other upcharge restaurants (Pinnacle Grill and Canaletto) were good, but not great. We tried each one once, and ate in the main dining room the other nights. Main dining also was good, but not great food. Service was excellent, however. 8. Serving staff and cabin stewards were friendly, wore genuine smiles, and unfailingly wanted to please. Service was excellent everywhere on board. Little to criticize, but here is a short list: 1. With just two swimming pools, one mid-ship and one aft, the ship allows smoking adjacent to the aft pool, and of course the smoke wafts everywhere. Consequently, the main pool (non-smoking area) was much more heavily used than the aft pool. Moreover, the prime outdoor viewing/sightseeing area is aft, around and behind the aft pool, and it effectively has been co-opted by smokers (a minority of total passengers) at the expense of non-smokers (the clear majority of passengers). 2. Similarly, the casino apparently allows smoking on alternating days, which is just as unpleasant and just as silly (catering to the smoking minority of passengers) as is the smoking area by the aft pool. On the no smoking days the casino still reeked of tobacco smoke. One suggestion: All employees wear their name badges on the left sides of their clothing, chest high. Which means that when the shake hands (always right-handed), their name tag is turned away from the one whose hand they are shaking, making it difficult to read the name tag. Employees should wear their name tags on their right sides, so that when shaking hands they are turning the name tag closer to the other person and making them much easier to read. Simple suggestion, powerful results, I can assure you. In Washington, D.C., where everyone wants to meet everyone else (in power, but that's another story) and know their names, almost everyone has learned to wear their name badges on their right sides. Holland America should check it out and make the same small but significant change. Read Less
Sail Date April 2019
The cruise was excellent for the food, entertainment, staff, and cabins. But the quality of the AI drinks package was poor. The brands of the drinks were hidden so couldn’t see the bottles but saw the whisky le Valletta never heard of. ... Read More
The cruise was excellent for the food, entertainment, staff, and cabins. But the quality of the AI drinks package was poor. The brands of the drinks were hidden so couldn’t see the bottles but saw the whisky le Valletta never heard of. Ginger ale tasteless out of a cheap plastic bottle. Would not pay for AI again as it would have been cheaper to go on the cruise and buy a few quality brand drinks. Too much ice in them too even when asked for no ice. Shame on fred olsen. The rest of the cruise was very good. The food was excellent in the dining room and the Palms restaurant. The shows were excellent but poor layout of seating. The pools and jacuzzi were nice and warm and plenty of sun beds. Most of staff were very pleasant and polite and helpful. The captain and officers were very friendly. Read Less
Sail Date March 2019
We were traveling with friends and my friend found the cruise. We had traveled on Celebrity before so we decided to go. We were concerned about the number of sea days but that was never a problem. There was plenty to do onboard. The ... Read More
We were traveling with friends and my friend found the cruise. We had traveled on Celebrity before so we decided to go. We were concerned about the number of sea days but that was never a problem. There was plenty to do onboard. The staff was excellent from our room steward, Pablo, to the servers in the dining room and specialty restaurants. The entertainment was the best of any cruise we have taken. We love the live music and the shows. The ship’s public areas were spotless. The only problem we encountered was disembarking at ports. The wait was ridiculous with long lines waiting in hot corridors. There also was too little help for handicapped people getting on buses. Overall it was a great time. I would recommend it wholeheartedly. The food was very good especially in Murano’s specialty restaurant. Quisine was different and the food better than expected. It is more of a novelty restaurant. Read Less
Sail Date November 2018
it was our golden wedding anniversary and my wife wanted to go to new york. as i had spent 17 years working for american IT companies in europe and been to new york for a weekend some 38 years ago, i wasn't bothered. so i booked on ... Read More
it was our golden wedding anniversary and my wife wanted to go to new york. as i had spent 17 years working for american IT companies in europe and been to new york for a weekend some 38 years ago, i wasn't bothered. so i booked on the qm2 to go to new york and the caribbean. as expected the food in the britannia restaurant and the service was first class. the other features of the cruise showed that it was greatly overpriced. i am in a wheelchair so i booked an adapted cabin. this was very small. it was the smallest of all cabins on all of our 9 cruises, so far, and was only useable with the wheelchair, after our cabin steward removed some of the furniture. the entertainment was very like the curate's egg. the onboard song and dance company gave some of the worst shows i have ever seen. avoid new york unless you enjoy being forced to sit in US immigration sheds, even if you are not going into new york or any parts of the USA. as usual the weather in the caribbean was very nice. though the towns are not wheelchair friendly. lots of formal nights with the men dressed as penguins. i do not like formal nights. tried the buffet one night, to be informal. the food was below par. will not use cunard again. Read Less
Sail Date November 2018
Due to weather we missed one port which could not be avoided I guess. Disappointed with entertainment. Production company and Russian arial act only decent evening entertainment. Lady violinist should have had prime time and put juggler, ... Read More
Due to weather we missed one port which could not be avoided I guess. Disappointed with entertainment. Production company and Russian arial act only decent evening entertainment. Lady violinist should have had prime time and put juggler, hypnotist, magic act and others during afternoon. Producers need to watch America’s Got Talent and recruit entertainers as what we saw was amateurish. Miss crew talent night. Passenger talent night was a joke and waste of time. Food has gone way downhill in dining room. Crew on NCL continues to be outstanding. Not a prob there. Really enjoyed having lectures. Would recommend having lecturers with a little more depth and not so much fluff. Transit to Miami was a little hairy trying to find. Disembarkation in Miami was a nightmare and we almost missed our flight after allowing four hours to get off and to airport. The problem was blamed on Miami customs. We thought ship was totally refurbished but evidently not. Read Less
Sail Date November 2018
We booked this cruise a second time because of the solid value offered, and the generally friendly and active passengers we experienced last year. Numerous people remembered us this time as we went about activities and dining, and all were ... Read More
We booked this cruise a second time because of the solid value offered, and the generally friendly and active passengers we experienced last year. Numerous people remembered us this time as we went about activities and dining, and all were repeat passengers for multiple past cruises. The big values for us were the Burn the Floor dancers that performed in the Manhattan dining room, Epic theatre, and ballroom dance classes. Amazingly fast and complicated moves appeared effortless except for the heat they generated. Many other talent balanced out the performances, including more comedians than last year. Standout hospitality from Roderick in keeping our cabin in perfect shape, even though our schedule was a bit erratic, and from all the food servers in the Shanghai and Manhattan rooms were really appreciated. Wallfredo managed our wine selections with insight and attention, and we have only good memories of many Manhattan dinners. We were laughing one night about what a comparable dinner, Broadway show, late night disco, and hotel in New York would have required; compared to just strolling around the ship for a few minutes and saying thanks for the experience. That’s value. Counterpoints were the smokey casino right in the middle of the ship and the three amenities floors that NCL has not safely ventilated to protect their employees and non-smoking passengers like me. That’s a prime reason for choosing other ships. Secondly, although you can find some healthy foods, they’re re mixed in with hot dogs, hamburgers, pizza, sweets and ice cream. Some deserts were labeled “No Sugar Added” but does that mean they are loaded with sugar-alcohols or toxic artificial sweeteners instead. More informative labeling or online ingredient lists would be greatly appreciated. Finally, the entertainment staff needs to expand their playlists to eliminate obnoxious repeats of over-played classics like “Hotel California.” Read Less
Sail Date November 2018
This was our first Transatlantic and did not disappoint. We found the crew to be excellent throughout the Ship. Everyone appeared to want to make sure you were having a good time. Our room steward made sure our cabin was perfect at all ... Read More
This was our first Transatlantic and did not disappoint. We found the crew to be excellent throughout the Ship. Everyone appeared to want to make sure you were having a good time. Our room steward made sure our cabin was perfect at all times. The Cruise Director Andre was great fun! The specialty restaurants were very good. The service in Cagney's was slow both nights we were there but the food was excellent. We always found deck chairs by the pool or on the quiet deck 18. Danced the night away to different theme parties every night. Caught all the shows, Priscilla, excellent, Howl at the Moon, so much fun, as were the Cavern Club Epic Beatles! Queens of Rhythm were wonderful! Embarkation in Barcelona smooth and fast. Disembarked self assist, off in 20 minutes. Took an NCL transfer to Orlando, easy peasy! A wonderful cruise. Would do it again on the Epic in a heartbeat! Read Less
Sail Date November 2018
This was our second time on Epic sailing transatlantic and Mediterranean Sea. Both times we had the best experience. All staff from officers to waiters to house keeping are excellent. Ship is very beautiful. We loved the ship so much that ... Read More
This was our second time on Epic sailing transatlantic and Mediterranean Sea. Both times we had the best experience. All staff from officers to waiters to house keeping are excellent. Ship is very beautiful. We loved the ship so much that we are going back in February 2019 again. Entertainment is excellent. Staff is friendly and welcoming always. Variety of drinks is excellent. Public lounges are nice. H2O adult pool are is excellent for those who want to have a quiet time. No problem finding chairs around pool areas. Garden cafe buffet has big selection of dishes and different themes dinners each and every night. Traditional main dining rooms are excellent. No problem getting a table when you want to. Just a little wait time. Great entertainment in the Epic theatre. Bliss lounge is very lively. Large casino area. Specialty dining restaurants are excellent especially le bistro restaurant. Excellent excellent experience on this ship. Read Less
Sail Date November 2018

Find a Cruise

Easily compare prices from multiple sites with one click