Cruise Ratings
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Sail Date: November 2016
Email promotion from previous agent. Planned to have the cruise after a long busy working period, a very good way to relax. The check in and checked out were very fast, much better than those previous cruises we experienced before. ... Read More
Email promotion from previous agent. Planned to have the cruise after a long busy working period, a very good way to relax. The check in and checked out were very fast, much better than those previous cruises we experienced before. the employees on the board were all very friendly, smiling and with sense of humor, feeling comfortable and at home when talking with them. The dinning room was nice and clean but the food were as good as We expected, the menu was not enough change and choice, the quality of the food were some days are good and other days not satisfy. There is one day the soup was too salty. The entertainment program was pretty good, the comedy and the show were good, we enjoyed very much. The piano bar singer was super, sang most of the songs guest would like to hear. Casino room was not clean enough and smelly. Read Less
Sail Date: January 2015
I have just discovered cruising and this is my second. My first was on Royal Caribbean's Navigator of the seas. This cruise was noticeably lesser than the Royal Caribbean cruise in just about every area of comparison. From food, to ... Read More
I have just discovered cruising and this is my second. My first was on Royal Caribbean's Navigator of the seas. This cruise was noticeably lesser than the Royal Caribbean cruise in just about every area of comparison. From food, to amenities to entertainment to the general service to even the attitude of the crew members. The food: The food was not great. Not in the buffet or the main dining room. The main dining room was a bit hit of miss. The waiters did do their best to provide a good experience but they could not combat the quality of the food. On the first night, we got a prime rib that was good. But every other night, the food was just sub par. As for the buffet, it was small. I was surprised that there were just a few selections in each category and not many categories. The buffet on the royal caribbean ship was probably twice if not three times the size of the Princess Cruise. We wanted to try the restaurants but given the length of the cruise we just didn't get a chance. Some in my party did say good things about the pizza place on the top floor but I never did try it. The ship: The ship seemed small. They only had a piazza verses a promenade. The Royal Caribbean ship had a promenade which was like a small mall in the middle of the ship with some restaurants and shops. The Crown Princess simply has a Piazza which seemed like a miniature version of the RC Promenade. The Piazza was laid out around a circular stair case over three levels, with shops all around the border. In comparison, while the RC promenade may have had an irish pub, the crown princess had a Irish Pub like area in a corner of the piazza but it was not its own entity. So you never really felt like you were in an irish pub. Service: Some as good and some was really bad. The waiters in the main dining room really did try their best. However the staff in the buffet seemed annoyed at times. Several seemed like they thought their job was beneath them. While they got you your second and third cup of coffee, they always seemed annoyed to do it. Value: We did get a good deal on the cabin but they really do try to nickel and dime you on little things like soda and water. I don't remember the RC cruise charging for soda but I could be wrong. They did offer a $7 a day soda package which my wife and I bought one. Which was totally worth it. I think the intent was to sell us two but we share drinks anyway so I am not sure they made out. As for the children: they had fun but this line does not offer nursery services. And they didn't have much for young children. Non of the pools allow children with diapers to use pools. Read Less
2 Helpful Votes
Sail Date: January 2015
We booked 5 rooms for our family for a short get away. Despite our concern reading the recent reviews here before we went, all the rooms are cleaned, regularly serviced and we had no issue with plumbing or room conditions. Food was very ... Read More
We booked 5 rooms for our family for a short get away. Despite our concern reading the recent reviews here before we went, all the rooms are cleaned, regularly serviced and we had no issue with plumbing or room conditions. Food was very good, it their 50th Anniversary year, staff are courteous, attentive and everyehere if you need them. The spa is very clean, sauna and steam rooms are slightly wet on floor but that is expected. Entertainment is average. Casino slot pays out reasonable, better than Las Vegas. The best secret for us is the cafe and snack on the 5th floor. One can get a variety of sandwiches, ice cream, cakes, soup, chocolate, especially great coffee. The dining reservation was not handled properly, we call Princess and were told to call our booking agent, we did and hoot email confirmed they had linked us together. Well, we found given fire separate table printed on our room cards. We were told agent cannot make dinner reservation, the staff helped out, we waited for the second seating and got a table at 7:30 pm instead of 6 pm as expected. The staff got us together the next two dinners. We were on the Grand Princess last time, this is overall a better cruse ship.   Read Less
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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