6 Royal Caribbean Empress of the Seas Mexican Riviera Cruise Reviews

I had never been on a cruise before and a friend of mine higher recommended the Empress of the Sea. I was going to a wedding in Miami so decided to make a trip out of it and go on a 5 day cruise beforehand. The Empress of the Sea is a ... Read More
I had never been on a cruise before and a friend of mine higher recommended the Empress of the Sea. I was going to a wedding in Miami so decided to make a trip out of it and go on a 5 day cruise beforehand. The Empress of the Sea is a small cruise ship so if you hit bad weather - prepare to rock/roll and be sea sick! We had bad weather for ALL 5 days. The boat rocked so much it was impossible to sleep and everyone was sea sick - even the staff! I attempted to get a massage to relieve my massive headache due to the rocking and the masseuse had to leave in the middle of my treatment to throw up. Everyone was throwing up. Crew were hosing down the decks due to all of the vomit. Staff was down due to being sea sick so room service was 30 minutes late. I had to get room service 2 days because I was too sick to leave my cabin. All people I spoke with said it was the WORST cruise they had ever been on. I met a couple when I was well enough to venture out and they mentioned it was their 30th cruise. They said it was so bad it made them never want to cruise again! The one good day was our stop on Cozumel. It was sunny and most importantly we had land. I had a great time in Cozumel and the people were lovely. I was dreading getting back on board and sure enough it started to rock and roll again leading everyone to be miserable and sea sick. Our only hope was we were going to Costa Maya the next day. Around 6 AM the Captain came on saying we would NOT be going to Costa Maya due to the waves and instead of going to another port we would spend 48 hours at sea. Everyone was so upset that we were not going to another nearby port or going back to Miami early. Everyone said they would rather get back to Miami one day earlier vs. spending 48 hours at sea being sick on a rocking boat. There was also nothing to do. The pool was drained due to the waves, rock climbing wall was down and no one in our group wanted to drink because we felt so sick. We are in our 30's so enjoy adventure/fun. The only activities were Bingo, Trivia the casino and Karaoke. It was beyond awful. It was supposed to be a fun trip with my husband, sister and brother in law. It was our first cruise for all of us and Royal Caribbean did nothing to make up for the bad experience. I would never go on "vacation" on this boat again. Read Less
Sail Date January 2017
Our adult children chose this cruise because they are taking their company staff on a Christmas cruse in December. We chose my time dining and made a reservation for the same time every evening. Our wait staff (the same ones every time) ... Read More
Our adult children chose this cruise because they are taking their company staff on a Christmas cruse in December. We chose my time dining and made a reservation for the same time every evening. Our wait staff (the same ones every time) were exceptional. They are so friendly and took a personal interest in our dining preferences. The entertainment in the main theater was excellent, the best production we have seen onboard a cruise ship. We had one teen with us he had a wonderful time and the activities were age appropriate. Empress of the Seas is a small beautiful ship. Cozumel is a great destination. The forum shops are friendly and helpful and prices are excellent. The shops at the port are under construction but look like they will be great too. Texi service is good and reasonable. Our cabin was small but very clean. The shower is extremely small. All in all we had a great time and yes we will cruise with Royal Caribean again. Maybe book a balcony cabin off the back of the ship. Read Less
Sail Date November 2016
This was our first cruise, so we had nothing to compare it to. The unfortunate timing of the rough waters made it pretty much suck. Being the smallest ship, it rocked back and forth and up and down 24/7. Which ruined any excitement or ... Read More
This was our first cruise, so we had nothing to compare it to. The unfortunate timing of the rough waters made it pretty much suck. Being the smallest ship, it rocked back and forth and up and down 24/7. Which ruined any excitement or enthusiasm one would have for the experience. Of course everyone we meet from cub cruisers to veteran cruisers said it was the worst cruise (as far as being tossed about) that they had been on and not to let it ruin our desire to go on others. But when you're eating breakfast and the dishes, apples and plexiglass protector come flying off the buffet because of the ship's rocking, one has to understand why we didn't enjoy the cruise. However, with that being said, it's not royal caribbean's fault the waters were really rocky. So here's my opinion of the onboard ship experience. Food and service was fabulous While the ship is the oldest, i felt it was maintained and keep up well. Entertainment was so-so. Magician and hypnotist were lame but the dancers and whitney houston tribute were great. Especially the ballroom dance couple. I felt that royal caribbean spends too much effort on hacking their wares, whether it's pictures every time you turn around. (i was almost expecting a photographer in the toilet to capture my first bm while on the ship:) clearance sales from the gifts shops, bingo cards...just lighten up on the sales royal caribbean and focus more on the customer's happiness and you'll get more sales. Worst part of the trip (besides the rocky waters) was the fact that our stateroom was directly above the ceiling speakers for the theater below. So every night we heard every show, dance, game, party as if it was in our bathroom. Kept us awake almost every night. Called one night and complained the next day and it wasn't acknowledge. I'm sure everyone who gets those rooms complains each trip so they're used to it. Would i take another one? Well it's going to have to be a huge ship with lots of port stops and not a lot of days at sea. Oh and heres one big money saving tip... We stayed at the la quinta inn at the airport and they offer free parking during the entire cruise and even take you to the port for free. The return trip costs $10 per person. I WAS EXPECTING TO PAY $20 A DAY AT THE PORT GARAGE, SO NEEDLESS TO SAY I WAS EXTREMELY HAPPY TO SAVE $100 Read Less
Sail Date October 2016
Empress of the Seas Ratings
Category Editor Member
Cabins 3.0 3.5
Dining 3.0 3.9
Entertainment 3.0 3.9
Public Rooms 4.0 3.9
Fitness Recreation 2.5 3.4
Family 2.0 3.4
Shore Excursion 4.5 3.8
Enrichment 4.0 3.4
Service 4.5 4.3
Value For Money 4.0 3.8

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