Emerald River Cruises Reviews

We had heard so much about Portugal and decided to go. We had gone on Emerald Liberte in the Spring and enjoyed ourselves, despite the French strike. The staff and the food are fantastic! Chef Marinho is gifted for such a young man. The Captain is 28 years old and he navigates the Douro perfectly. The excursions are informative and well thought out. The little extras they fit in were ...

The service and people on the cruise were exceptional at every level. One disappointment was the evening entertainment. We would prefer after dinner lounge entertainment such as a quiet piano player in the background to relax to. This was more games and competition in the evening. One night was a singer and piano, who was very good. Being able to get out of the room and talk with friends in a ...

We wanted to see historic Europe in a guided carefree way. The actual cruise and destinations were awesome. We seen so much history and met some wonderful interesting people. Emerald really did a good job organizing the itinerary. However there was so much coughing and people that were very sick. The ambulance came to the ship 5 times and took people away. My wife contracted pneumonia and is still ...

We wanted to experience a river cruise and the price was reasonable. Got off to a bad start as we were left sitting on the bus from airport to the ship for more than two and half hours while waiting for late arrivals. Even suggested we got off and walk a good distance back to the terminal if we wanted to use the facilities as there was still no word of moving off. We did and bought water ...

Initial embarkation was straightforward, as the ship was docked adjacent to the port, but if this is not the case as we encountered later, it can be a matter of luck whether there is a straight walk through another ship, or if one has to climb to the sun deck, traverse two sun decks, and down again to the dock. As I am able to walk a few steps with assistance, this was less of a problem for me, ...

Emerald Liberte was a slightly smaller ship to those that Emerald have on the Rhine and Danube - but still had the covered swimming pool at the back end of Horizon Deck and the relaxing area around it. My favourite place on these ships and one reason I prefer Emerald. The schedule also included a tour to Beaune from Chalon-sur-Saone, with a visit to its amazing Hospices de Beaune. Not offered on ...

Went from Regensburg to Budapest. Boat was beautiful, crew friendly - absolutely bent over backwards to help and so kind. Food was delicious and you could go smart casual or just casual. Cabin comfortable and spotless, as was whole ship, which gleamed. Highlights were private concert in the Ludowicz Palace, Vienna, with champagne reception (take Euros cash for programme) and afternoon tea at ...

The cruise it's self was excellent, the staff very attentive and the food good. I really couldn't fault the cruise, HOWEVER, I very nearly didn't go as my experience of the UK Customer Service department was utterly appalling and I thought if this is the way the cruise will unfold I wasn't interested. Facilities on the ship were good but limited, the itinerary was excellent and they obviously had ...

We chose this cruise because we liked the itinerary and we enjoyed all the places we visited. The boat itself is very nice, cabins a bit snug but bed very comfortable. Food and wine all good but restaurant lacked a bit in terms of ambiance though staff all helpful and friendly. Main issue was the unseemly scramble if you wanted a table for two. Also at lunchtime it would be helpful if a copy of ...

We had sailed with Emerald before and had a great time so wanted to go again, this time along the river Rhone. Emerald boats have virtually the same layout so they are pretty easy to get around after boarding. The staff/crew once again were excellent, the food and wine exemplary and the ports of call with guided excursions just fabulous. All sounds fantastic, however, now comes the but. I ...