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1 Helpful Vote
Sail Date: May 2016
We went on Emerald's 1st cruise down the Danube last year from Budapest to the Black Sea. We enjoyed it all so much that as soon as we got home we booked to do the journey up the Danube and down the Rhine to Amsterdam. It was ... Read More
We went on Emerald's 1st cruise down the Danube last year from Budapest to the Black Sea. We enjoyed it all so much that as soon as we got home we booked to do the journey up the Danube and down the Rhine to Amsterdam. It was excellent in all respects. From arrival at Budapest to departing at Amsterdam Schiphol, everything went like clockwork. The staff are amazing - all of them. They are efficient, calm, friendly, helpful - they made both cruises wonderful experiences and we do hope that there will soon be an Emerald cruise including Russia and the Baltics. The meals were all we could have wished for and the restaurant is informal but slick, service is efficient and local specialties are offered at each stage. Shore tours are well organised, local tour guides were in most cases excellent and opportunites were offered for all levels of activity and involvement. The pool is a huge bonus for us, we do not know of another river cruise line offering pool facilities. Our cabin on the top deck was spacious, had a huge picture window with indoor balcony, was well serviced daily and was very comfortable. Entertainment was available including local artistes, folk groups etc and these were all of high standard. We particularly enjoyed the opportunity to meet a local family in a small group (12) and discuss traditions, education, jobs and prices of daily needs with them. We became more travellers than tourists. Read Less
8 Helpful Votes
Sail Date: May 2016
We were absolutely overwhelmed by our cruise experience! The ship is new and tastefully modern, with very comfortable balcony staterooms. There was always a variety of choices of very delicious foods, served at appropriate temperatures ... Read More
We were absolutely overwhelmed by our cruise experience! The ship is new and tastefully modern, with very comfortable balcony staterooms. There was always a variety of choices of very delicious foods, served at appropriate temperatures (i.e. - Food was hot when it needed to be). Included tours and activities were well-planned, entertaining and educational. We went on two extra tours (private Vienna concert and medieval feast at Rothenburg) which were superb. The Emerald Star crew provided top-notch service. They were very gracious and welcoming, fun, hardworking, efficient, and took care to learn individual passenger's names & to accommodate personal preferences when possible. Numerous times, to the delight of passengers, they arranged "above and beyond" surprises. For example, one night after dinner, we were invited to quickly come to the top deck where we were greeted with champagne and music to take advantage of the wonderful acoustics at the bottom of the largest lock. A magical evening! We chose to make our own arrangements for time in both Amsterdam and Budapest. Both embarkation and disembarkation went smoothly and very efficiently. We appreciated the extra lunches and hospitality we were given the day we arrived early and the day we disembarked. We would definitely recommend this trip to others and would go again. Read Less
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