Emerald France Cruise Reviews

Dates fitted in with rest of our trip. The food, staff, quality of the meals was excellent. However, there was no beautiful scenery to admire. Lots of industrial buildings and plain countryside. I’d recommend Danube to this trip. The entertainment was just right, everyone on board seemed to enjoy. Lots of dancing the night of the live band. Aida and Darren had spectacular voices, very much ...

We booked this cruise because we got a good deal. But right from the beginning there was trouble. We put down our deposit, but then the deadline was approaching to pay the balance we could not get in touch. Our messages went unanswered and could not reach any person. We were getting nervous. Finally, a few weeks before the travel date we finally, after numerous calls, reached someone to pay. ...

We are experienced river cruisers and usually love the on board experience, our cruise on the Sky was the opposite. We transferred from the Star due to low water levels and the experience could not have been more different. The ship wasn't full but the noise levels in the restaurant were intolerable. Groups of younger Americans competed to see who could make the most noise, including whooping ...

We were due to join this cruise on Saturday 28th May after a flight from Heathrow. We live in Doncaster so have a 3 hour drive to the airport. Just before departing at midnight on Friday I got a text from BA to say the flight was cancelled. They refused to rebook us and said we should contact Emerald. (This turns out not to be correct and other passengers were rebooked by BA) We tried contacting ...

Although the Emerald Ship was beautiful and the staff and food excellent, the water system is very noisy. It sounded like a bowling ball was rolling across the ceiling of my suite every 15-20 seconds. I spoke with the hotel director and she was aware of the noise issue and told me she had reported it to the company, but nothing ever changes. So if you want a peaceful cruise, don't chose Emerald ...

We chose Emerald at the suggestion of friends who had sailed a different itinerary in Europe. We were suppose to sail out of Amsterdam on the Emerald Dawn on Aug 18. We were informed a week early that we would now be on the Star. A few days before sailing and a day before we were flying to Amsterdam, we were informed that Emerald had NO boats on the Rhine. We were told we'd be put up in a ...