Emerald France Cruise Reviews

Took cruise to see the iconic sights of France- Province regions. Great seeing France. Lovely wineries and scenes. Great history. Overall a lot of money for having to serve myself twice a day with buffet. Standing in a lineup to get food everyday and jostling for seating each meal. Food seemed rationed. Continental Breakfast for early birds was small muffins and croissant and a couple of ...

Chose Emerald quite a while ago having been on their river cruises. The style is very similar to the river operation in many ways. The ship on first impressions looked off white not gleaming. During the cruise some painting took place that gave a better appearance. Depending on taste there is a lot of grey on the ship. The lounge has some furniture that is not easy to arrange comfortably ...

Chose this cruise as we have not explored this area of southern France before. The cabin proved to be adequate and was kept tidy & clean by hardworking housekeepers. Food and drink were generally very good with a couple of excellent exceptions, proving what could be achieved with a bit more effort. Staff were generally helpful and courteous, but there was always a feeling that full ...

Many friends and some family members recommended this cruise, and so we invested not far short of £4,000 and booked through an online travel agent. Emerald made all the travel decisions and booked flights to Marseille via Paris. A 70 minute delay in leaving Manchester caused us to miss the connecting flight and so we arrived at Marseille 15 hours and 10 minutes late. Joining the boat at 04.00 ...

We chose this cruise because we had travelled with Emerald before and wanted to explore the Rhine region. The itinerary was from Amsterdam to Basel and our cruise was the first of the season. A high percentage of the crew was new to river cruising and this showed in the quality of service in the restaurant - no shortage of enthusiasm and food quality was good but lack of training was ...

Let me first say that we found the boat, its crew and the cruise excellent and enjoyable. That said, Emerald's admin in the UK beforehand left a lot to be desired. A query I sent on 21.3.22 was never answered and, nearer our holiday, they were impossible to contact by phone. To top it all BA cancelled our flight the day before departure! We lost nearly 1/2 our cruise as a result and didn't ...

We chose this river cruise because this was the last leg of our France river cruises. Pre-Covid we had done the Paris to Normandy and the Bordeaux river cruises on Uniworld and loved it. We chose Emerald based on reviews and frankly, price. Emerald had the normal, to be expected, startup issues with staffing. We understand that. The cabin was small but nice although we don't care for the virtual ...

Chose this cruise because I love France. Arles, Avignon and Lyon were really interesting ports of call. Ship was spotless. Food was very good. Service in the dining area was excellent. All staff and crew were friendly, helpful and efficient. We were disappointed that the ship often sailed during the night. When it did sail during the day, there was no access to the top deck due to the many, ...

We liked the itinerary of this cruise however, the river was low and we were informed at 6pm the previous evening could only board at Passau not Nuremberg. We arrived in Munich Airport at 11am - our baggage did not arrive until 12.15, we could not find the meeting staff for Emerald - no signs - no notices at the cafe proposed for the meeting. We were then approached by a lady with no ...

Chose this cruise to celebrate a special event. Staff was accomodating though even with room being çleaned' twice a day, the vacuum obviously didn't work well.Tours were basic and food was disappointing with the chef's menu being rather boring after the first few days. The soups were a mild variance of the consomme of the previous day.Rooms were small but adequate but the lack of a dance floor ...