Emerald Europe Cruise Reviews

My wife and I had been unable to due our traditional ocean cruising for a few years, and decided to splurge on a more expensive river cruise through several European countries we would normally not be able to visit. - note to future passengers: the rooms are almost exactly the same size, regardless of the cost. Choose wisely. The crew of the Emerald Sky were absolutely top notch, and I have ...

Dates fitted in with rest of our trip. The food, staff, quality of the meals was excellent. However, there was no beautiful scenery to admire. Lots of industrial buildings and plain countryside. I’d recommend Danube to this trip. The entertainment was just right, everyone on board seemed to enjoy. Lots of dancing the night of the live band. Aida and Darren had spectacular voices, very much ...

8 close friends had originally booked this tour in late 2020. The Pandemic pushed it, and it took two years to finally sail. Veterans of many ocean cruises, this was our first river cruise. The Danube Explorer- Passau to Budapest with 3 added days in Prague and 3 more in Budapest. We had high expectations. A few were met. Many weren’t. I have to let you know, we are NOT picky travelers. As long ...

We booked this cruise because we got a good deal. But right from the beginning there was trouble. We put down our deposit, but then the deadline was approaching to pay the balance we could not get in touch. Our messages went unanswered and could not reach any person. We were getting nervous. Finally, a few weeks before the travel date we finally, after numerous calls, reached someone to pay. ...

We are experienced river cruisers and usually love the on board experience, our cruise on the Sky was the opposite. We transferred from the Star due to low water levels and the experience could not have been more different. The ship wasn't full but the noise levels in the restaurant were intolerable. Groups of younger Americans competed to see who could make the most noise, including whooping ...

This was our first river cruise and we were hugely anticipating the adventure. It started wonderfully well in Amsterdam on the Emerald Star. The first week was excellent - great staff, great food, clean and comfortable boat. Then, because of low river levels, we had to be bussed to join the Emerald Sky for our second week and to join the 120 guests already on that ship (we had been ...

I am a long standing member of the sea-going community, having taken cruises for 36 years, travelling with over 7 lines on over 30 ships of various sizes. This trip was labelled Lux & we expected a real high end experience. Unfortunately, it started badly, with a 14 hour journey, hampered by the company booking us on a flight from Manchester to Berlin, then Berlin to Croatia. Bizarre, given ...

We were due to join this cruise on Saturday 28th May after a flight from Heathrow. We live in Doncaster so have a 3 hour drive to the airport. Just before departing at midnight on Friday I got a text from BA to say the flight was cancelled. They refused to rebook us and said we should contact Emerald. (This turns out not to be correct and other passengers were rebooked by BA) We tried contacting ...

We decided that since one of us had never traveled overseas and the other had not done so for over 30 years, this was a good jumping-off point to initiate international travel, since the planning would be done for us and we wouldn’t have to book separate excursions outside of the trip plan itself. We flew into Lisbon, where we spent two nights in a decent hotel, the Avani Avenida Liberdade. The ...

Our biggest beef with this cruise was that Emerald failed to enforce the stated Covid protocols that Emerald insisted passengers adhere to by wearing masks in common areas when moving about and on the coaches for excursions. We were also advised at short notice prior to the cruise that passengers were required to provide proof of a negative PCR test before embarkation, this despite there being ...