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80 Princess Emerald Princess Repositioning Cruise Reviews

The food quality and selection is not what I have been used to on Princess cruise. Was served French fries with a filet mignon. Being on a Mediterranean cruise would have expected a better selection of seafood and fish. King prawns were ... Read More
The food quality and selection is not what I have been used to on Princess cruise. Was served French fries with a filet mignon. Being on a Mediterranean cruise would have expected a better selection of seafood and fish. King prawns were the size of baby shrimps. Although the MichelAngelo waiting staff was really courteous and helpful. Pedro the head waiter was good to find us nice and enjoyable people to sit with. Front desk service is useless they give you the run around! We were booked on a shore excursion on our day of disembarking but the bus couldn’t carry luggage. It would have been great to visit Mykonos but the rough sea prevent it us to port.... the captain decided for the safety of the passenger to continue our route. I’m glad that he made that call for our safety. Princess didn’t live up to their slogan.... Come Back New! I found that Princess cruise line has been going down in quality over the last 5 years. It not what it used to be. Read Less
Sail Date September 2019
We chose this cruise as it ended up in Barcelona, after visiting the Azores, Madeira, Morocco, Seville, and Malaga. We had cruised on the Emerald a year earlier and were happy to see improvements (it had recently come from drydock). ... Read More
We chose this cruise as it ended up in Barcelona, after visiting the Azores, Madeira, Morocco, Seville, and Malaga. We had cruised on the Emerald a year earlier and were happy to see improvements (it had recently come from drydock). The upgrades in carpet, wall, flat screen TVs, and the buffet and bars on top were good. We were disappointed they had not yet fully implemented the new internet or on-demand TV. The internet was still terrible. I understand they expect to have those upgrades done by August. We had a mini-suite, as we had before. It was the same as before except for the TV upgrade. It was fine. However, the sofa was old, worn, stained and uncomfortable. Time for a replacement! I have loved Princess beds but this one felt too soft. (and I like soft beds)--time for a mattress replacement, I think. We felt food was a bit better than a year earlier. The pizza, source of endless debate was quite a bit better than the year before. Husband's theory is new, hotter pizza oven. It's still not top gourmet quality but was much better than last voyage. We still love the International Cafe. As always, nice tasty snacks and treats. They were even keeping the almond croissants warm in the oven (so much better that way). There is still too much blatant up selling for my taste, although it is reduced from in the past. The cruise tours were excellent. We often stick with Princess because they seem to have great itineraries and this was no exception. I forget her name but there were excellent destination lectures from a British woman, which were broadcast on TV. They were very well-done. Our cabin steward was one of the best we have ever had and the dining room staff were great. Read Less
Sail Date May 2019
We chose because, although this would be my first cruise. the other three people had previous good experiences with Princess. However, all four of us will NEVER sail with Princess again. From booking on there were problems. We were ... Read More
We chose because, although this would be my first cruise. the other three people had previous good experiences with Princess. However, all four of us will NEVER sail with Princess again. From booking on there were problems. We were misled on the use of on board credits; our free premium drink package was not honored until we proved it was legit; food was lukewarm on the buffets while the plates were scalding hot. One real danger to passengers: Princess is very misinformed about passport use. They claimed passports did not need to be carried with you off the ship, and were totally ignorant of when a passport needs to be stamped at entry. Almost got us arrested following their advice. Luckily, quite by accident, we met a Spanish immigration official in Barcelona who gave us the real information. But the real problem was with shore excursions. Be forewarned, Princess will not come to your aid if something goes wrong. Our tour guide went rogue. During the "kidnapping", I tried to call Princess. No phone numbers worked. Their offices were not open. When I finally got someone and gave all the info, including the location,tour number, my name, and all contact info, they hung up and failed to call back. Then for the next five days, they attempted to bury the incident. They never investigated. I forced their hand, and had meetings with all levels of management, including the captain, who took no responsibility and claimed that Princess would never cover up any incident. BTW, after this horrendous experience, I could not leave the ship due to panic attacks until we got to the end of the cruise. I was a prisoner in a billion dollar jail. All Princess staff claimed that no cover up was going on. They never investigated, even 30+ days later and never tried ANYTHING to help. They endangered my life and the lives of 40 other passengers, and showed nothing but neglect and indifference. Keep in mind that Princess Cruises was just fined $20 million dollars for covering up dumping waste in the Caribbean over a five year probationary period by falsifying records and lying during inspections. So the bottom line is: Princess just wants to cash in, and anything else can be bought off, even the health and safety of its passengers. Read Less
Sail Date May 2019
Had been on Royal Princess five years ago and it was wonderful. Also, Princess Cruises seems to be the only cruise line with self-service laundry on each deck. -Check-in at Port Everglades was chaotic. Different agents told us to go to ... Read More
Had been on Royal Princess five years ago and it was wonderful. Also, Princess Cruises seems to be the only cruise line with self-service laundry on each deck. -Check-in at Port Everglades was chaotic. Different agents told us to go to different places. -Luggage took almost 6 hours to come to our cabin. -Before we left home, Princess agent told us unlimited email was $139.99 and we had to buy this service on board. When on board, we were charged $169.99 - $30 extra. Ship’s internet manager “Dan” refunded this overcharge after we complained. -Took three visits to Customer Service desk to get our computers set up with ship's WiFi. Repeated efforts and no phone answer (on hold 10 minutes then gave up) at Customer Service desk. -Internet down all day (5 May). We requested and received one day refund. -Machine in laundry that sells tokens was broken—reported 5 and 6 May. Finally fixed 7 May. -One of the main reasons we chose Princess over other cruise lines was availability of self-service laundry. With thousands of passengers and only perhaps a dozen machines, demand was high and machines were often unavailable. To further complicate problem, management decided to open laundry only from 8 am-8 pm, with limited hours. Solution – keep laundry open 24 hours/day to meet high demand. -Shore excursions offered us a tour of the Royal Palace in Rabat during Casablanca port call but we left the ship so late (tardy) that the palace was closed by the time we reached it in Rabat. At my request, shore excursion director sent me a letter of apology and a 50 % refund. -Ship's entertainment was painfully loud, causing me and many others to walk out at what could have been enjoyable. Read Less
Sail Date May 2019
Chose this cruise because it was later in the spring, have cruised to the Baltic five times already, and cruised the TA on the Emerald Princess its inaugeral year. Our first surprise was a five category upgrade. Embarkation was a ... Read More
Chose this cruise because it was later in the spring, have cruised to the Baltic five times already, and cruised the TA on the Emerald Princess its inaugeral year. Our first surprise was a five category upgrade. Embarkation was a breeze with our luggage delivered before dinner. Pizza for lunch did not disapoint. DaVinci main dining room was great our waiter and assistant waiter were professional and and lots of fun. The entertainment was high class as always with a very funny Cruise Director. Activities were so numerous, one could not attend them all. The complimentary Sauna was great. The new Salty Dog grill Lido deck has an improved menu. The Fresh Market buffet is remodeled with a larger selection. The BBQ and Seafood restaurants are an improvement along with Share, Crown Grill, and Salty Dog pub. I did not use the Excursion desk. Disembarkation was very smooth. Thank you Emerald Princess for a very enjoyable TA. Read Less
Sail Date May 2019
The Emerald Princess is a lovely ship. Not the newest ship or the biggest ship and has some needed upgrades/updates that are scheduled. Medallion Net etc. but it is a lovely ship. We sailed transatlantic from Ft. Lauderdale to Rome. 22 ... Read More
The Emerald Princess is a lovely ship. Not the newest ship or the biggest ship and has some needed upgrades/updates that are scheduled. Medallion Net etc. but it is a lovely ship. We sailed transatlantic from Ft. Lauderdale to Rome. 22 days and enjoyed every one of them. Great weather helped. Friendly passengers who are like minded were lots of fun but the best part of the experience was the staff. they are remarkable. Mike and Ref in International Cafe and Vines are super stars. Berlin the bartender in Cub Fusion is great and Amal in Adagio is always fun and entertaining. Magda and Clifton in the Sanctuary will do anything you ask to make your time there fabulous. Our stateroom steward Ramel was helpful with any special requests and may be the best steward we’ve ever had and we’ve cruised 10+ times. Food options are extensive. We especially enjoyed all the casual dining, Salty Dog Grill, Slice, and the International Cafe. Healthy options abound and my husband actually lost about 5 lbs!! Wish I had. Pools were clean and well maintained, entertainment options were more than we could do. Loved playing trivia and the comedy shows. Johanna the port lecturer is superb! Now for the cons - all Princess ships pool loungers are uncomfortable as was ur mini suite balcony furniture. TV selections were minimal. Played the same shows over and over. Okay if you’re on a 7 day cruise but on a 22 day cruise it was pretty boring. No DVD player in the MS so no movies. The movies that were offered were new releases and very good. The self service laundry on the Dolphin deck was marginal. Only two washers and two dryers. One of the dryers was broken a good part of our cruise and it was tiresome trying to find another place to dry clothes. Other than that it was wonderful. We’d definitely do it again and would recommend it to friends!!! Read Less
Sail Date May 2019
This was a short 3 day cruise from LA to Vancouver. It is spring break so there were lots of young people and kids onboard, many celebrating special events like birthdays. We dined in both the Crown Grill and Share and the food was ... Read More
This was a short 3 day cruise from LA to Vancouver. It is spring break so there were lots of young people and kids onboard, many celebrating special events like birthdays. We dined in both the Crown Grill and Share and the food was great. Service in the main dining room and the food seemed the usual Princes approach. There was concern expressed by someone that since the ship is heading to dry dock in Victoria that there would be less staff and poor food supply but that was certainly not the case. The staff told us that during the 3 weeks in dry dock, their jobs continue, as they must serve the 1000 construction workers who take up residence on the ship and work 24 hrs a day to complete the dry dock tasks. The only difference is that their days are shorter. On another note, Princess has made a decision to remove all the barrel chairs from the balcony and ocean view staterooms. I find this to be a ridiculaous move as do many others. I had disussed my concern with corporate relations and was told that if I ask for chai, I will get it. Many people on Cruise Critic had indicated that they had asked their stateroom steward and had been told that a chair was not available any longer. I did not ask the steward. I went to the Passenger Service desk soon after we boarded and asked for a chair. I happily got one within 1/2 hour of asking. I do have a bit of a caveat, though.This ship is heading to dry dock and maybe the few chairs that they may have available on board right now might disappear once in dry dock. Read Less
Sail Date March 2019
Haven't cruised for a few years so it was nice to be able to do so again. We chose a short repo cruise to LA to be followed by a few days at Disneyland. DH insisted we do carry on and I must admit I will gladly do again as ... Read More
Haven't cruised for a few years so it was nice to be able to do so again. We chose a short repo cruise to LA to be followed by a few days at Disneyland. DH insisted we do carry on and I must admit I will gladly do again as boarding and leaving the ship was extremely quick. We were actually one of the first ones on and off the ship. We had cabin E209 and actually liked it a lot. Our Steward was very good, asked for bathrobes and got them the next day. We had the new luxury beds and very soft but comfortable. The weather was very good for a coastal with only day chilly day at sea, the last day people were swimming a lot more in the pools. We had lunch in the MDR the first day, sadly my salmon was raw in the middle. A mah breakfast the next day and after that we stuck to buffet for breakfasts, lunch and then ate at The Salty Dog (very good try the mac and cheese YUM), Vines (actually really good for a light supper) and Share (this was wonderful). We did get the ultimate drink package and felt we broke even with a few cocktails, glasses of wine, special coffees, fresh OJ and lots of bottled waters. Over all it was a great cruise. Read Less
Sail Date October 2018
This was our 6th cruise in the last 20 year, so we don't consider ourselves real "cruisers", but I've been a sailor for the past 30 years and have read several behind-the-scenes books about the industry. We've ... Read More
This was our 6th cruise in the last 20 year, so we don't consider ourselves real "cruisers", but I've been a sailor for the past 30 years and have read several behind-the-scenes books about the industry. We've spent about 50 days total on a cruise ship and we do have a process when we travel this way. We have sailed the Caribbean, off the coast of Mexico, Hawaii, and the Atlantic/Mediterranean. We look for cruises that have few sea days and lots of ports of call. I do have to say that we have never had a bad cruise and will continue to return to ships when it fits the bill. We live in Hawaii, Waikiki specifically, and look for itineraries that do not travel to "tropical" locations. We have a no sand in the house rule. The colder destination was one reason we chose this sailing. The other reasons were: We couldn't match up airfare, hotel in a close destination. We only had a few days and had to fly from Hawaii. The price was right at roughly $100/person/day (before the extras we purchase) with a balcony. The ship was relocating and direction of travel would be one way. And lastly, it was my wife's birthday. This is a great way to cruise at a reduced fares and I would encourage people new to cruising to take a short repositioning cruise. My concerns centered around the crew contracts. This sailing was a small leg of a repositioning cruise of around 30 days. The ship is going into dry dock next year. What happens in Vancouver (embarkation) to the crew? Are some or many rotating out? Are they preparing to rotate out in Los Angeles (debarkation) and are more concerned about getting their ducks in a row than taking care of me? Whatever the case, our interactions with all crew were fantastic. Worrying for no reason at all. The cruise departs from Vancouver. That's cool, but Hawaiian doesn't fly there. Can't use miles. The ship only stops in Astoria. Where? Oh yeah, I remember the dreaded Colombia River Bar from my sailing days. Two days at sea. YAWN! My expectations were low. Embarkation took place in Vancouver. The process began with baggage drop. We arrived from the airport around 9:00am. The bag drop line was getting really long. We had some coffee and breakfast and headed down to join the line around 10:00. It opened and even though we were at the back, waited about 10 mins to literally drop off our one suitcase. It was incredibly fast. Now what? Check in? A very friendly Princess employee suggested we take in some sights in Vancouver and return to check in at around 2:45pm. That's exactly what we did and walked right on board our Emerald Princess in about 3 mins. Now that I'm on the ship I'm looking for signs of wear as reported by other review authors. Sorry folks. The ship looks great. The only sign of moderate wear was peeling paint on the ceiling of our balcony and rust in places. I've owned 13 vessels and they all had rust somewhere. My wife and I both commented on how nice the ship looked. Our stateroom was a little smaller than others we've had, but it certainly worked for two people. Luggage was waiting so we unpacked and waited for room service to bring our pre-orderd bottles of booze. I headed out to the bar with both our ship i.d. cards to get our mixers as we also purchased the unlimited soda package. I really recommend buying your alcohol from the ship and making your own cocktails. It saves quite a bit. We were on the Lido (15) deck and the bars were easy to access. It was around 4:00 and I noticed some long lines for food. No worry, I'll get a burger in 20 mins or so. The lines quickly dissipated and we found this was the way the lines behaved for the entire cruise. Muster drill took place in the Princess theater and we didn't have to bring our life vests. Nice. We were soon on our way, but never made it to the MDR or buffett. We had cocktails on our balcony while watching the sunset. Later we got some pizza and a hotdog and were in bed by nine. Don't judge we took a red eye and didn't sleep a wink. Bright and early the next day I was up and walking the decks. This is always my favorite time on ships as it's just the crew, mops, and me. I was searching for the Calypso (I think) Bar as it opened at 6:00am and the wife wanted a bloody. Picked up some breakfast from the buffet. I was really impressed by the buffet food which I usually find fairly pedestrian. You serve yourself with tongs that everyone touches, but there is a crew member stationed at the entrance and will not let you enter until after you Purell your hands. This is important and another cruise line, Holland, doesn't even let you touch the tongs. They plate your food for you. That is a great idea and I hope other lines adopt this. Now if we can only disinfect the chips in the casino. We spent the next couple of hours watching the banks of the Columbia river from Skywalkers lounge. The views are great from the lounge, but it does have a significant vibration that you may find distracting. I know of a much better spot. Later on that. We docked in Astoria at 11:00am and were off on our bus trip to see Haystack Rock, Cannon Beach, and Seaside. Touristy, but that doesn't bother us. We had to take the shopping excursion because the only car rental in Astoria closes at 12:30pm. What? Back on the boat, cocktails, nap, and 9:30 reservation for the Crown Grill. I've found most of the surcharges for the specialty restaurants are worth it and usually eat at those locations more than the MDR. The Crown Grill was very good and they didn't even or forgot to charge us a corkage fee. After dinner headed out to the Casino and began what ended up being one of our best gambling trips ever. We paid for our trip. That has never happened. The lion's share was taken from their ugly brown craps table. I love that ugly brown felt. It was a very late night including a 1:45am call to room service for a hot dog and some flan. The two go great together............when you're three sheets to the wind! The next two days at sea were relaxing. We would get up early, grab some breakfast and here I will let you in on a little secret. We never eat breakfast or lunch in the MDR. Takes way too long and I'm pretty sure the waiter heads over to the buffet and loads up your plate. Okay, okay, I know they actually prepare your food, but I've never been blown away by anyone's breakfast. So hit the buffet. After you get your breakfast from the Horizon buffet, walk up one deck(16) to Share. Share is closed, but Adagio, the bar next to it is open, but not serving alcohol. It is beautiful, comfortable, quiet and a great place to eat in peace. The views are amazing and I recommend seeking out this little gem of a getaway place on board. After you finish breakfast, take your dirty dishes back down to the buffet area. Don't leave them sitting on the bar in Adagio. No one is there to bus them. We then would get a beverage, play some cribbage, get another beverage, walk around, repeat. We've taken our kids on several of our cruises and every time there were throngs of other kids, but it didn't bother us. They would form roving bands of sugar fueled shenanigan creators. No wonder I've seen so many reviews complaining about kids. We did a poor job, like other parents, of monitoring our kids and for this I apologize. Our kids were in their early teens when we did this. Now that they have graduated from college, we prefer fewer of the little people. On this particular cruise there were very few kids, but more than I anticipated. They were all well behaved. We now look for cruises in Sept, Oct, April, or May. The kids are in school. One night we had dinner at Share which was very good. My only complaint is that they were woefully understaffed. The two servers were taking drink and food orders, running the food, busing the tables and working their butts off. I pulled our server over that let her know I appreciated how hard she was working and that if Curtis Stone was in the restaurant, he would not like what we were seeing. That's my only gripe. Our server got a fat tip. We've been amazed that on all of our 6 sailings, the casinos are mostly empty. We love that. The craps table didn't open until 8:30pm so I played some poker and did well there also. Oh, did I mention that we killed at the craps table. I know I did, but we REALLY killed it. The only show we saw was Uptown. The singers are really good, but their banter had that awkwardness to it when you see a skit going off the rails. It felt forced, but overall the show is good. Bingo is a crackup. I go just to watch the people. On another cruise my wife and I won back-to-back games. We were infamous with the blue hair crowd and I was wary of getting whacked with a HurryCane so I kept my guard up. Bingo can be a serious business for some. As the sea days counted down, we visited every nook and cranny passengers are allowed to venture, played pickleball, and tried really hard to finish all the gin, bourbon and vodka we bought. We didn't. That was definitely a first. Debarkation took 4 seconds. We popped out of the ship like a zit. 45 mins later we were relaxing in our hotel room at LAX (my wife works for a large hotel chain) and caught the 6:00pm flight back to Honolulu. Overall we were very happy with this short sailing and everything Princess had to offer. The Emerald Princess is a very nice ship and if the price is right, we will return. As we try out different lines we are beginning to get a feel for the type of atmosphere we want. As a result, we now know what we do not want. Princess is now high on our list. Well done. Mahalo nui loa Read Less
Sail Date October 2018
I just retired, was looking for a short cruise on the west coast to celebrate. I've only been on one cruise and that was in the early 90s. I'm so glad I found this Princess Cruise as my party was treated like royalty. Crew ... Read More
I just retired, was looking for a short cruise on the west coast to celebrate. I've only been on one cruise and that was in the early 90s. I'm so glad I found this Princess Cruise as my party was treated like royalty. Crew members were all very nice and helpful, making this celebratory cruise fun. The activities and shows onboard were fun and entertaining as well as the excursion we took in Astoria. I would highly recommend this cruise. My only complaint would be that I found the food to be somewhat bland and mediocre. However, there was plenty of food if wanted. If leaving from Vancouver, arrive a day or two early, more if you wish and take advantage of sightseeing the beautiful city. I wish we would have arrived a few days earlier but still enjoyed walking the downtown area with the day we arrived ahead of time. If needing a reasonable priced hotel to stay, look at the Days Inn, Downtown as it is only two blocks away from the port, walking distance. Read Less
Sail Date October 2018
This was a great quick, one-night getaway cruise. Great option for people who can't dedicate a lot of time and just want a quick weekend getaway. The ship and service are great. We had dinner at Share, which was really good. I ... Read More
This was a great quick, one-night getaway cruise. Great option for people who can't dedicate a lot of time and just want a quick weekend getaway. The ship and service are great. We had dinner at Share, which was really good. I always enjoy the Share restaurants on the Princess ships. As it was only one night, we skipped the entertainment and just enjoyed a little time out on deck. I love the Pacific Northwest, so departing from Seattle and ending in Vancouver is great. I booked flights directly through Princess, as the prices were actually better than booking separately. Embarkation in Seattle was quick and easy - As most people don't have a lot of luggage (due to the shortness of the cruise), embarkation and disembarkation were super quick and painless. I would definitely recommend the quick weekend/one-night cruises that Princess offers a few times a year. It's also a great way for a new cruiser to get a feel for cruising without committing to a whole week or longer. Read Less
Sail Date September 2018
If I could rate it minus 10 I would. This was our first cruise experience and likely the last. Ship is small and is layed out poorly. Food is just BAD! Its like an ant hill trying to get around. Most of the staff cannot speak English, ... Read More
If I could rate it minus 10 I would. This was our first cruise experience and likely the last. Ship is small and is layed out poorly. Food is just BAD! Its like an ant hill trying to get around. Most of the staff cannot speak English, nor answer any questions. Princess screwed up my airfare TWICE. Their computer system is CONSTANTLY going down. The entertainment was sub par. The entire loading unloading process is a disorganized mess, and they dont care. You DO NOT get a value for your money. The only positive thing I was surprised at the size of our stateroom, it was fair sized. This was what they called a repositioning cruise, which translates to princess wants to get as much money as possible out if their patrons as possible and make money to move the ship to a new area for tour season. I will NEVER recommend princess. Every positive thing I was ever told about cruises was Not what we experienced. Read Less
Sail Date May 2018
Sailed with a group of 16 friends which included spouses and kids. The group had fun spending time together however, the service was not acceptable. With a few exceptions, the crew was rarely engaged, inattentive, uninterested, poorly ... Read More
Sailed with a group of 16 friends which included spouses and kids. The group had fun spending time together however, the service was not acceptable. With a few exceptions, the crew was rarely engaged, inattentive, uninterested, poorly trained and just not friendly. More like mindless robots rather than highly trained friendly helpful crew. This seemed rather unusual as I've always had a great experiences on other cruises: Royal Caribbean, Holland America and Celebrity. Their crew are typically cheerful and engaged and helpful with their patrons. I found this rather surprising as it wasn't just one or two problem crew members but the majority were like that. It was the strangest experience. Food quality was fine. We usually went to the dining room or buffet. Selection at the buffet could have been better. The food quality there was solid at both places. Public washrooms were filthy. This was my first and last cruise with Princess. There are too many other options out there for me to want to give Princess another try. Read Less
Sail Date May 2018
Embarkation out of LA was slow with long lines, but self disembarkation in Vancouver was smooth and quick. The ship was in good condition with a very comfortable stateroom. There were certainly things on the ship that could use a little ... Read More
Embarkation out of LA was slow with long lines, but self disembarkation in Vancouver was smooth and quick. The ship was in good condition with a very comfortable stateroom. There were certainly things on the ship that could use a little fresh paint, but overall everything looked well taken care of. The bed was very comfortable, but our stateroom was a bit warm most of the time. We had it set to the coolest setting all of the time and it was tolerable, but never cool. Food was very delicious with the exception of the lunch buffet, which was lacking in choices and quality. Entertainment was not the best, but not a biggie for us. They did bring in a whale expert, who was interesting. The magician was good, but the comedian was pretty poor. Service was very good, but never over-the-top. We never had to go to the Customer Service Desk, which was very nice. Overall a very nice, comfortable, relaxing cruise! Read Less
Sail Date May 2018
Friends arranged cruise as a taster for us. We sailed from L.A to Vancouver. Embarkation simple, obviously very busy but smooth enough. One of female port staff was incredibly unfriendly and snarled at people but that was offset by ... Read More
Friends arranged cruise as a taster for us. We sailed from L.A to Vancouver. Embarkation simple, obviously very busy but smooth enough. One of female port staff was incredibly unfriendly and snarled at people but that was offset by amazingly nice staff. Such is life. Ship was clean and comfortable. Though a little tired in places. Staff pleasant and helpful. Food amazing. We used sit down restaurants for most meals. Love the hand hygiene police, really appreciated high standard hand sanitation before entering restaurants. . Balcony room clean, very cosy bed.. Lots of storage space. Weather awful, 2 days of force 9 gales put gravol to the test,! Worked like a dream. Didn’t miss one meal or event and slept like a baby. Drinks prices ok, same as any city bar. Most disappointing thing, the entertainment was awful. Apart from a high class comedian, the rest was poor. Daytime activities were dreadful. Most activities were selling something. Everything from skin care to art. So disappointing. Line dancing and card making were the most exciting activities. Not at all what we expected. On the one good evening we had they cancelled the movie under the stars. Longer cruise could be very boring so will stock up with books if there is a next time. Read Less
Sail Date May 2018
The price was good for our balcony and it departed from Los Angeles, close to our home area. The food in the dining room was fine and the afternoon tea was a great place to go for the mid-afternoon activity. There is no game room and ... Read More
The price was good for our balcony and it departed from Los Angeles, close to our home area. The food in the dining room was fine and the afternoon tea was a great place to go for the mid-afternoon activity. There is no game room and most interested game players have no place to play games and most do not know where to go to sign up for fellow guests to find other, similar game players, as Mah Jongg. I have seen better shows on other ships and there is little offered on sea days. The ship is beautiful and the International Cafe is a favorite spot for most, if not all, guests. That is the place for good, brewed coffee not found in other eating venues on the ship. For a short cruise, this cruise was relaxing for seniors. The music in the atrium is soothing and this ship caters to the guests who want to relax. Read Less
Sail Date May 2018
Since this is our first cruise, we wanted to "test the waters" with a short, inexpensive re-positioning cruise. The emerald princess has definitely exceeded my expectations! Honestly, I was a little concerned when I read the ... Read More
Since this is our first cruise, we wanted to "test the waters" with a short, inexpensive re-positioning cruise. The emerald princess has definitely exceeded my expectations! Honestly, I was a little concerned when I read the reviews, but I'm glad that we experienced it for ourselves. The food in the dinning room was awesome and the staff were friendly. We wanted a cruise where we could read and relax without kids running around everywhere. We basically ignored the tops decks where kids and the buffet are. Everything we needed/wanted was lower on the ship. Although we didn't participate in very many activities, the ones that we did attend were great! The martini mixing class in the piazza was so much fun! Our two favorite activities were afternoon tea and eating sushi in the wine bar. We did these almost every day. This trip also included a nice, extended stay in Victoria, BC. We were in port for 15 hours. Read Less
Sail Date May 2018
-Three meals took two hours -Locked out of cabin because of battery failure, no supervisor around to open cabin, no process to identify when battery failing or rather process exists but is ignored because of cost of replacing door ... Read More
-Three meals took two hours -Locked out of cabin because of battery failure, no supervisor around to open cabin, no process to identify when battery failing or rather process exists but is ignored because of cost of replacing door battery. Better to wait until passengers locked out I guess -laundry lost, subsequently found -ship out of many supplies such as wine by the glass, applesauce, watermelon, and a number of other items -not all items on various menus are available -disembarkation took over 4 hours, 2 pm flight from LAX missed. Princess stood us up for over two hours without water,washrooms or food. No senior staff visible. Blamed customs and staff seemed more interested in the “turnover” of the ship than the passengers disembarking. As well created two classes of passengers as confirmed by customs and princess staff. A princess supervisor made the decision to get US citizens off boat first, leaving citizens of all other countries to wait in a longer line. They also decided to move their in transit passengers (these are people staying on the boat) ahead of the people who were late for their flights. Numerous princess staff promised help would be at the airport for flights but if any were there we did not see them nor did airline staff know about them. Princess kept blaming customs but only 8 custom kiosks for close to 3000 people. Clearly insufficient. Princess is responsible for putting boat at that pier. -serving staff not always around at the self serve dining area -bus yours took longer than expected. Again princess blamed others but the tour guides on the buses were aware of the longer time needed (due to start of local holidays and impact on traffic). Why is it if the guides on the buses know this princess does not? -lots of people holding seats for themselves in various areas of the ship and as far as I could tell, other than the princess theatre not being addressed. -pester you to do repairs on the cabin All in all I would say this cruise line is structured to reduce the cost of a passenger by as much as possible. This is not the type of cruise you would have received even 10 years ago, let alone 30. Read Less
Sail Date March 2018
We had been living in in Chile for about 7 weeks and found this cruise. Actually cheaper than flying (before on-board stuff). Great leisurely way to get back to the states. Since we had been in Chile and have been to Costa Rica a few ... Read More
We had been living in in Chile for about 7 weeks and found this cruise. Actually cheaper than flying (before on-board stuff). Great leisurely way to get back to the states. Since we had been in Chile and have been to Costa Rica a few times and Nicaragua, we were not interested in excursions to I can't speak to any of those. This was our 4th sailing with Princess. Crew was always friendly and service was very good. We had main dining room late seating. Food was good and sometimes very good. Dining room had some issues with wine menu, many options were not available. Also, prime rib with no horseradish; twice! Not sure if these are related to re positioning or not? Just odd. Entertainment was pretty good. In Peru they brought on a local group that performed native songs and dances. Appreciated that. Special singers and musicians were good as well as the Princess orchestra and the other acts in the lounges. Better than some ships I've been on. Inside cabin was laid out well with lots of storage. We were on deck 10. Highly recommend. Only cabins above and below us, so no extra noises from theatre, kitchen etc. Bed was comfortable. Cruise staff organized a lot of activities for sea days and we enjoyed the movies on deck. Ports of call - Took the free shuttle to Lima and then taxied out to the coast. The shuttled dropped us at some big mall in the middle of town. Costa Rica port is not very representative of the beauty of CR. I'm sure if you took a tour, you were able to see more of the beauty of this country. The port was dirty and nothing to do. Beach was filthy. Again, not the CR I know. San Juan del Sur Nicaragua was a pleasant surprise. Nice little beach town with restaurants, shops and much cleaner than Puntaranes. Puerto Vallerta was great. Having never been there, we enjoyed the old town and the walk along the promenade area. Half of the cruisers had been on this ship since Buenos Aries, (so 30 days in total). As such there was a real feeling of camaraderie. When we disembarked, the US immigration decided to fingerprint every non US citizen, so the process was very very slow. We ran about 2 hours late and I know there were many people who missed their flights. Not Princesses fault, but they could have been more informative with their announcements on the ship with updates. All in all had a good time. Read Less
Sail Date March 2018
This was pretty much a bucket list trip for us. We are frequent cruisers but had not been to this part of the world before. We thought that the itinerary that Princess had put together was terrific for a first time visit and it proved to ... Read More
This was pretty much a bucket list trip for us. We are frequent cruisers but had not been to this part of the world before. We thought that the itinerary that Princess had put together was terrific for a first time visit and it proved to be so. We visited Buenos Aires for 4 days beforehand on people's advice and it proved to be very worthwhile. We walked and walked and walked the city, saw everything and felt very safe and the people were friendly. The main streets of the city were very clean but the side streets were under repair and not particularly clean. People need to clean up after their dogs! We stayed in a boutique hotel that was about 6 blocks from the obelisk and was a great deal for $85 a night with breakfast. We were warned about pick pockets but were never bothered. We also do most of what's recommended for safety in any big city, like wearing backpacks on the chest and dressing inconspicuously. We did see a few people carrying their Princess bag around - not a good idea since it screams "tourist with money". We did visit the La Boca section and loved it - very artsy, fun, good deals; but best to take a taxi over and back or take an introductory tour that includes La Boca. Had a meal one night at La Nazarene - probably the biggest and best t-bone ever! MUST be there for a Sunday and wander the the market, and for sure go to the cemetery. Back to the ship. We take 3/4 of our cruises on Princess, mainly for the itineraries and consistency. We had been on the Emerald on a transatlantic when it was new (2008). It is showing it's age a little (some rust) but a solid ship. We were proud of the way it handled Cape Horn. 12 foot seas and 70mph winds - no problem, in fact very stable. We even did a 360 around the Cape for the first time in the season. We usually eat in the Horizon Court buffet and it is not very well designed on this ship - usually crowded in the food serving area. As opposed to later Princess ships like the Royal where the Horizon Court has a fantastic design. We found the food good, however and generally better than our occasional trip to Any Time Dining. The Emerald was one of the early offerings of Movies Under the Stars, which we love. I would probably give this cruise 5 stars if it weren't for the shore excursions. The 8 hour excursion in Santiago was maybe the worst ever. No idea why it stopped (briefly) in Valparaiso and Vina Del Mar. Way too much bus time and very little time on our own. Colonia del Sacramento in Uruguay was also not worth the long bus ride. Easier way to see that old city would be to spend an extra day in Buenos Aires and take a ferry over and back. We also had an unfortunate cancellation (weather) at Isla de Ballestas. We loved the time in Patagonia. Ushaiai is a delightful town at the end of the world. The Chilean glaciers and the Strait of Magellan were awesome. We had a great time on our own at La Serena, Chile and Parasco, Peru. Lima gets a pretty bad rap for safety but we thoroughly enjoyed a quick bus ride to the Miraflores section and , again, walking, walking, walking. The ruins there were a nice surprise and the seaside walk is spectacular. Yummy street tamales and churros. All and all - a great introduction to a fascinating part of our world. Angela Kelly did 4-5 enrichment lectures on board that really put the area in perspective. Read Less
Sail Date February 2018
Wanted to go on this cruise to see this area. Sea birds, land birds, cities, glaciers and experience Cape Horn. We had another "tour" scheduled with it by a birding company that provided guided excursions at all the ports. ... Read More
Wanted to go on this cruise to see this area. Sea birds, land birds, cities, glaciers and experience Cape Horn. We had another "tour" scheduled with it by a birding company that provided guided excursions at all the ports. That made it a 5 thumbs up experience for us! the low ratings for things below mean that we did not use so could not rate (not used). We did the first half of this cruise not the full 30 nights. We use Princess for about half of our cruises. On this ship had the International Cafe for specialty coffees. If you do not have a beverage perk get a coffee card for a small discount on 15 coffees as the regular coffee is poor. Vines is a wine and tapas and sushi cafe. Great at 4 or 5 pm before dinner. Ship in pretty good shape. Buffet can be crowed if you don't go early and look for seats more aft when crowed. Did not due Princess excursions, go to the casino, theater or enrichment activities as we did things we wanted to do. We were up early, active and to bed early. Ate in a maining dinning room whenever available/open and did "any time". That worked out well fro a shared or table for 2 if we did not want to talk to others or had shared when we did. Food was excellent to very good and if you had a bad meal it would have been a poor choice or failur to ask for something else as a replacement. Great ports and we did get into Stanley Island, Falkland Islands, to see the penguins. Read Less
Sail Date February 2018
Enjoyed the mix of sea and port days, but felt they could of offered more on sea days. There was one lecturer on board, who delivered a good variety of talks. The weather wasn’t great so unless you like to gamble and play trivia there ... Read More
Enjoyed the mix of sea and port days, but felt they could of offered more on sea days. There was one lecturer on board, who delivered a good variety of talks. The weather wasn’t great so unless you like to gamble and play trivia there was not much to entertain. The ship doesn’t have TV on demand, so I they play movie over and over and you have catch it right. Our room furniture was very uncomfortable and ship could use an upgrade. They did bring in some great performers, and rotated several throughout the 2 & 1/2 weeks, but shows were standing room only, we stood for several. Club class dining was excellent! Sevice and food were both top class. Overall ship service was very good. Port tours which we mostly did on our own where very interesting. I wouldn’t repeat this specific cruise but am glad that we had the experience! Read Less
Sail Date December 2017
It's nice being able to jump on the ship in Los Angeles for a short 7 day cruise we're only 18 minutes away. But that was the good part. We've done this cruise fifteen times and I'm not sure what went wrong or if ... Read More
It's nice being able to jump on the ship in Los Angeles for a short 7 day cruise we're only 18 minutes away. But that was the good part. We've done this cruise fifteen times and I'm not sure what went wrong or if it's just the Captain on the Emerald. It felt like we were on a training voyage. The crew was lost and confused and could never answer a question or help you. We were traveling with ten other family members that weren't in a suite so we sat in Main Dining most of the time. Had a set table but continually had the wrong meals served and it would take fifteen to twenty minutes for everyone to be served. I know, we shouldn't complain about eating, but that's part of our job on a cruise!! Club Class dining was amazing, still the same menu but the waitstaff knew their jobs. Breakfast in the Crown Grill should never be missed, was worth the cost of a Suite! Kind of tell you how they feel about folks that book an inside room! Then there's always Horizon Court on the Lido Deck. I'm not packing a suit for a seven day cruise so up we go. Not much to say about the food there, salad bar consisted of some shredded lettuce and cherry tomatoes, that's it. Wasn't much of an entree either but there was a large mixture of warm things to choose from and the best bet for dessert was a cookie. Everything else was gluten or sugar free . . . hey! I'm on a cruise! Getting off the Ship! Whew, platinum member in a full suite! We get our own private disembarkation lounge. We travel light and only in our 60's so we can still move a little and choose self embarkation. Asked for Group 1, ended up in Group 4 and our lounge was on Deck 5. Had to go up two floors to get off and couldn't get a free elevator. Most of the ship had disembarked by the time we got off. Would I go back! The way I feel now, nope, there's a lot of other choices out there. I'll probably end up on a Princess Cruise sometime or another but I'm steering clear of the Emerald, it was just that bad! Read Less
Sail Date November 2017
This was a repositioning cruise ending the Alaska route. We went from Vancouver BC to LA. So the value was very good, we paid for an obstructed window but there were no obstructions had great view. I really liked our cabin, princess cabin ... Read More
This was a repositioning cruise ending the Alaska route. We went from Vancouver BC to LA. So the value was very good, we paid for an obstructed window but there were no obstructions had great view. I really liked our cabin, princess cabin layout is awesome. We took the "Bolt" bus from our home in Portland to Vancouver great ride with wifi onboard on was about 35$ a head. We took a taxi to our hotel "Moda" was only about 11$us . The Moda had an excellent location right in the heart of downtown Vancouver and since AC was broke they included a good breakfast at the in house restaurant. Took a cab to the port was only 10 ca$ There were 3 ships in port so things were crowded but the Vancouver port staff were excellent they had it down. Yes we cued for about an hour to get onboard but it moved nicely. Getting off the ship in LA was the smoothest yet! Since we had all american ports it was a straight walk off. Food was overall good but not as good as past cruises. I think Princess is trying to push the up charge restaurants. We had anytime which is not run very well because you can only be seated the first 1/2 hour then you have to wait till 7:30. The food was a good value still but I think it was better on some other lines we have sailed with. Entertainment..... Cruise director Cory was great, honestly one of the best out of the 13 cruises we have taken. The star wave band from England, and Ric Steel were great. Otherwise the entertainment sucked. They had a Magician that was better than most that I have encountered at sea but the comedian was the same guy they have had on 3 past cruises, yeah he is good but come on. Production show people showed some glimmers of talent but whoever put it together was out of sorts, there were sharp notes, missteps, costumes were not impressive, song choices meh. Service crew was very friendly and they really earned their tips. Fellow passengers were mostly asians and canadians or old people. Was not a party ship! Itinerary was great: Astoria Oregon we took an old fashion trolley ride to the Maritime museum it was a good tour very interesting. Went to Fort George Brewery after. There was plenty to do there but we live in Oregon. SanFrancisco Awesome view of the City and the bay from ship!!!! Docks you right by public trans and walking distance to fishermans wharf. Santa Barbara took a trolley bus tour. I was dreading it when we docked but i wound up elated that my wife booked it. Awesome value booked through Princess and very informative. LA we docked and walked right off no customs !!!!! Took a Lyft to LB airport flew home . I might do it again it was cheap, and easy, and fun. But it did not rate against past cruises very well. Read Less
Sail Date September 2017
I had heard many complaints from friends about the Dining/Food Options, so I wanted to check it out first hand since I had not been on a Princess Cruise in about 5 years. I choose this Cruise ship for a quick get away- 6 nights. ... Read More
I had heard many complaints from friends about the Dining/Food Options, so I wanted to check it out first hand since I had not been on a Princess Cruise in about 5 years. I choose this Cruise ship for a quick get away- 6 nights. Embarkation in Vancouver is always tedious. But positive changes had been made from the last time I was in the port 2 years ago. Being an Elite member- I was able to complete the check in process in about 5 minutes. (After going from the large waiting room.) Disembarkation was smooth. Met at lounge at appointed time. They called our number within 10 minutes and we claimed our luggage, went through customs and onto the shore excursion bus in less than 10 minutes. Inside Cabin was plenty of room and storage for two persons. Ship was clean. Crew was friendly througout the ship with the exception of the Trident Grill Area. Quality and food selection in the Main Dining Rooms has decreased in the past 5 years. They have moved many previous standard food options to the speciality pay dining venues. Speed of delivering drinks from bar to your dining room table needs improvement. Read Less
Sail Date September 2017
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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