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2 Princess Emerald Princess Cruise Reviews for Spring Break Cruises to Canary Islands

The embarkation was the best we have had. The evening meal got off to a poor start. Steak pie in a pot was on the menu, and that was all you got - no potatoes, no vegetables. Was told there were vegetables in the pot. The pastry was cut ... Read More
The embarkation was the best we have had. The evening meal got off to a poor start. Steak pie in a pot was on the menu, and that was all you got - no potatoes, no vegetables. Was told there were vegetables in the pot. The pastry was cut open - no vegetables to be seen. Had to ask for some. Breakfast next morning, waited over an hour to get it. Breakfast next day, waited over an hour again. Thought it was time to complain. Maitre de said , come and see him personally next morning. Shouldn't have been necessary. The meals, without going into a lot of detail, were no where near the standard on previous cruises on Princess Line. We felt there were signs of penny pinching. The shows in the Theatre were also third rate. The dancers, out of 12 nights were on twice. There were some good individual performances, but overall the entertainment was of a low standard. We have been on cruises before, so we are experienced in comparing one against another. The food lacked variety, however, we did enjoy some of the meals. Drinks on board are exorbitant, probably the most expensive of most cruise lines. There was a veterans meeting on board for former servicemen. It was arranged in a restaurant at lunchtime with live music in th background. The organiser arrived and we had to move to a quieter area. Just a lack of foresight and planning. There were far too many instances like this throughout. Maybe small things to some, but we paid good money for better service. There was a lot of complaints about similar things when we spoke to other passengers. It could well be our last cruise on the Princess Line. Read Less
Sail Date April 2016
We chose this cruise as we had never been to The Canaries. Ship was very busy and like others on this cruise we could not get a seat in International cafe or crooners bar and had great difficulty getting a seat in Horizon at breakfast and ... Read More
We chose this cruise as we had never been to The Canaries. Ship was very busy and like others on this cruise we could not get a seat in International cafe or crooners bar and had great difficulty getting a seat in Horizon at breakfast and lunch. Our biggest complaint are the Tips. We paid the tips but feel cheated as it seems that others did not. Princess should increase the price of the cruise and include the tips. The staff do an excellent job and deserve to be fairly compensated. Good choice in all restaurants. Share specialty restaurant was a great experience - plenty choice of seating there. Excellent choice although expensive. We only attended 2 shows, one was very good , one was not so good. It would be good if the food theme for the Horizon evening buffet was intimated in the Princess Patter the night before. We stumbled across an excellent Indian buffet which we could easily have missed had we gone to the traditional dining option. Our steward Raymond did an excellent job looking after us. Cabin excellent, kept scrupulously clean with a bath and spacious balcony. Very comfortable bed and pillows. Not much to see in the ports which were mainly industrial due to size of the ship. We did not take any organized tours. One shuttle bus was free, another we were charged $10.00 each when the distance was readily walkable. Overall a nice cruise but it would appear we paid more than most due to the gratuity system. Read Less
Sail Date April 2016
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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