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  5. Emerald Princess Cruise Reviews
Sail Date: August 2018
We cruised on Ruby Princess a few months ago to Mexico and were very impressed with the line so we booked our AK trip with Princess too. Entertainment were great. Staff members were amazing. Food was fresh and elegantly prepared and ... Read More
We cruised on Ruby Princess a few months ago to Mexico and were very impressed with the line so we booked our AK trip with Princess too. Entertainment were great. Staff members were amazing. Food was fresh and elegantly prepared and served. Formal meals were not just for eating---but events to be experienced. There were 10 adults + 1child (4 yo) and we would split up to go to trivia challenges or tour backstage and do a Q&A with the dancers/singers or play a table game we found in the library and then all meet up for dinner or watched a comedian or magician together. So--there was plenty of togetherness with enough opportunities for down time to decompress. The people that made this cruise ship stand out are Alex (cruise director), Yessy and Ampolo (asst cruise directors), Juliet (hostess in Horizon and DaVinci restaurants) and Jose Luis (waiter in Curtis Stone's Share restaurant). They're all so freaking adorable that I wanted to take them home with me!! The excursions at the ports of call were fun and interesting but I could have stayed on the ship for the entire week and taken line dancing classes or played Family Feud or Who's The Cuckoo? and don't think I ever would have tired of it. My brother and sister-in-law were both finalists in VOICE of the Ocean and that was fun to cheer them on to the finale. Bring nice clothes to dress up a bit for dinner. It's not mandatory (except on formal nights) but it will make you feel special. It was hard to go home after having an entire fleet of crew members there to pamper and spoil us. This is the life!!! Read Less
3 Helpful Votes
Sail Date: July 2017
It was advertised as a Singles Cruise through match.com. There were 3-5 women for every man. The women were fighting over the men. That was the main reason I took this trip. The staff tried to sell us items 24/7..Not a day went by that I ... Read More
It was advertised as a Singles Cruise through match.com. There were 3-5 women for every man. The women were fighting over the men. That was the main reason I took this trip. The staff tried to sell us items 24/7..Not a day went by that I was not bombarded with a sales person. The entertainment was lacking. The food in the dining room was inedible....hard frozen and tasteless fish. The preparation of food was handled without gloves. Men making pizza wiping hands on face and apron barehanded kneading the dough. Food handlers in the buffet were not wearing gloves when handling food. The elevators were also difficult in deciding when to open and close the doors.. (Timer??) The TV was not user friendly. The staff not helpful. I have been on over 20 cruises and have nothing nice to say about this one. I traveled on Ruby Princess 2 years ago and it was head and shoulders over the Emerald. It was my birthday and the service was so slow that we missed my cake in order to see the next show on board. Read Less
4 Helpful Votes
Sail Date: July 2017
We were on the cruise with the murder. Other than not seeing the glaciers, and being kept on the ship most of the day in Juneau that wasn't a big deal. Having researched what meat glue meat is, it is my opinion that they and maybe ... Read More
We were on the cruise with the murder. Other than not seeing the glaciers, and being kept on the ship most of the day in Juneau that wasn't a big deal. Having researched what meat glue meat is, it is my opinion that they and maybe all ships use it. Most people wouldn't know the difference, but if you check it out, you would prefer not to eat it. The rest of the food was good and the service was good. There was numerous times that a crew member couldn't tell you where something was. I had forgotten that the ship is really a floating mall. They are trying to sell you stuff day & night. I have no idea the true value of the diamonds or the watches, but I checked out the art when I got home and IMO you are getting screwed if you buy any of the art. On this cruise, the time in the ports was pathetic. I think that because there are at least 8 ships each week, they have made deals with each other, so there is usually only 2 ships at a time in a port. Other than going to a "famous" salon, or their jewelry stores you won't see much. The entertainment was primarily ship dancers. They had a "fake" Voice thing with passengers as the participants. One comedian for 2 days. We happened to have went on a Vacations to go, cruise, and found out that we paid $250+ each for that privilege. I would never go with Vacations to go. I wouldn't recommend this cruise and IMO, for the money you really can only claim, "I've been to Alaska. Read Less
4 Helpful Votes
Sail Date: January 2017
I had a good cruise but it was not as relaxing as other Princess cruises I have done due to it being in the school holidays and the fact that they had unruly feral children aboard that were allowed to disrupt and spoil other peoples cruise ... Read More
I had a good cruise but it was not as relaxing as other Princess cruises I have done due to it being in the school holidays and the fact that they had unruly feral children aboard that were allowed to disrupt and spoil other peoples cruise experience by running, jumping, somersaulting and bombing into the swimming pools. As an adult the only time you could swim without children hassling you was in the early hours until 10:00am when the little terrors were still fast asleep. Even worst the aft stairwell was littered with empty plates, empty glasses, food scraps and garbage. The worst part about this cruise was that Princess did not attempt to control the behaviour of the children and as a result it tipped the balance from what could have been relaxing when they neglected to care about the cruise experience of guests not travelling with children. Other bad examples were wet seats in the atrium and in particular Crooners Bar where some absolute pig of a passenger(s) had come with wet swimmers from the pools and sat in the lounge chairs. Absolutely disgusting! Further more at time when I was on my balcony many bottles appear to have been thrown from the side of the ship which I began to suspect that children had placed notes in hoping that they will one day wash ashore. My word of warning is in Australia avoid cruising with Princess in the school holidays. Entertainment: This was exactly the same standard as every other Princess cruise I have done. I was very satisfied with the entertainment and shows and could not fault them in anyway. The structure was however frustrating that most shows were at 7pm and 9pm instead of 8pm and 9:45pm like every other Princess cruise I have been on. This was annoying because anytime dining did not start until 7:30pm and meant that if dining service was slow then you would miss out on the 9pm show if you like to see entertainment after dinner. I can only fathom that the change was done do appease little children and their bed time during the school holidays despite the fact that the vast majority of passengers were grown adults. Scheduling was very bad for this ship. Food: Excellent quality of food on the upper decks, buffet and Crown Grill. I absolutely loved the hamburgers and pizzas from near the Neptune Reef and Pool. Main Dining Rooms had good food but when the ship is based in Australia all the Princess favourites are removed and replaced with "crappy Australianised" menus of food that Australians do not eat. One example is that delicious "Baked New York Cheesecake" that is an all time favourite dessert is not available ever if the ship is based in Australia. It is replaced by a rather crappy and underwhelming pavlova that Australians despise. Deck Access: Very poor connection to outdoors and flow with the aft decks from 15 to 19. On the port side of deck 17 from the MUTs it was impossible to walk aft due to barricades however on the starboard side it was possible. Unlike the Diamond and Sapphire Princess, the rear of Skywalker’s nightclub had a rear veranda and open deck access with stairs to the levels below. On Emerald Princess, this area existed but was barricaded off and labelled as an emergency exit. One cannot fathom the difference in rules given the ships share the exact design feature. Open deck access is important for scenic cruising and being on deck during port entrance and departure. Internet: Extremely poor bandwidth and access issues. Continual intranet dropouts during peak times as the wireless connection for the local network was not powerful enough to maintain demand. At quiet times, like during the early hours of the morning the internet worked brilliantly so this proves that when excess passengers were awake that the internet had a problem. This issue does not exist on the Diamond Princess or Golden Princess. Lastly in comparison to the Golden Princess, Sapphire Princess, Diamond Princess I found the Emerald Princess to be overcrowded and had insufficient staff to cater to all passengers. The other ships I have been on are much more relaxing and have less passengers than the Emerald Princess and in my opinion are much better ships. The Diamond Princess which is my current favourite appears to be in much better condition. My next cruise with Princess will be Diamond Princess based in Japan. I have always been happy with these cruises and unfortunately Emerald Princess in Australia has disappointed me. Read Less
4 Helpful Votes
Sail Date: January 2017
Yes, there were long queues at embarkation but it's a world wide issue as port authorities ignore the need to rethink the embarkation process/facilities. All cruise lines are limited by the design of the terminals. Port authorities ... Read More
Yes, there were long queues at embarkation but it's a world wide issue as port authorities ignore the need to rethink the embarkation process/facilities. All cruise lines are limited by the design of the terminals. Port authorities need to allow for multiple entry points to the ships instead of funnelling thousands of passengers into one entry point. Enough said. Once on board, the Princess crew were all over the place providing assistance to locate our cabins. Food was already being served and it never stopped for the eleven days we were on board. The decor on the Emerald Princess is tasteful and subdued with a mix of many shades of blues and browns but lacking a little pizzazz. Nonetheless all areas and venues are clean and comfortable. Our mini-suite (D526) was immaculately clean and our cabin steward couldn't have been more helpful and responsive to our requests. As cabins go our mini-suite was very spacious and comfortable. When selecting the cabin, we didn't realise the balcony was open/visible to the decks above but worse, there was no relief from the sun. We did change the pillows for smaller ones as the standard ones were so big and luxurious we were almost smothered as our heads descended into pillow overload. The air-con all over the ship was on the cold side for my liking so make sure you take some longer sleeved items and a cardi/jacket. Of course you can buy on board! We didn't bother with the specialty dining venues (at additional cost) as the food in the main dining rooms was perfectly fine. A few misses but in the main, the options were many and varied and well cooked and presented. Still amazed at the precision and quality considering the number of passengers. We chose "anytime dining" and shared tables at lunch and dinner and we met many delightful people, some of whom we will keep in touch with. Great staff in the dining rooms too. We are not fans of buffets but when in port, it's the main eating venue on board. Food was fine. A tip for coffee lovers... there is often a long queue to order lattes etc. in the International Cafe (deck 5) despite having to purchase them. Just sit down at a table and flag a waiter who will order for you and deliver it to your table (even if you want takeaway). There is a variety of entertainment from musical stage productions, to comedy, mood music, ballroom dance lessons, line dancing, Zumba, a full gym, in cabin TV/movies, a giant screen for movies under the stars, a kids club, games on deck, art auctions, shopping sales, spa services, competitions, giveaways and if that's not enough you can attend churches services too! Excursions are not always good value for money but if you do your own thing you really need to do a lot of research beforehand and be aware if you don't get back to the ship on time, it doesn't wait for you! Some South Pacific Islands are really beautiful like Isle of PInes (not visited this trip) and Champagne Bay but Noumea is very tired looking and the locals not particularly friendly. Port Vila is run down and dirty but the people are all very friendly and chatty. Of course there is no need to go ashore as the entertainment just keeps going on board. We met many people who have cruised on Princess ships many times and some debatable incentives are offered for loyalty. There are still other cruise lines I wouldn't mind trying but I have no hesitation in recommending the Emerald Princess and may well cruise on her again. Read Less
10 Helpful Votes
Sail Date: November 2016
Overall, the ship was amazing. The dining was a WOW!! Although the entertainment was average, with only 4 or 5 musicals, the ship still kept our family of 4 busy throughout the whole day. The sporting and fitness facilities on the ship ... Read More
Overall, the ship was amazing. The dining was a WOW!! Although the entertainment was average, with only 4 or 5 musicals, the ship still kept our family of 4 busy throughout the whole day. The sporting and fitness facilities on the ship were outstanding, the ship provided us with a number of sports, such as table tennis(ping pong), basketball, soccer, cricket, paddle tennis, mini golf a jogging track and a well equipped high-tech gym. Every night, when the room steward refreshed our room he left us with delicious chocolates and the next day's edition of the Princess Patter( the newsletter with showed all the activities happening in the next day). One very important thing I would recommend you to purchase, especially if you are travelling with kids, is to buy the soda and drink package. And also purchase once you get on the ship, not before, because the price onboard is cheaper than purchasing it from the website. With 60 Australian dollars we could get all the drinks we wanted for free. And one thing that you should know is that Princess is not very strict with the package. For example, I could but a drink and then give the card to my sister and she could get a drink for herself. Our interior cabin was very nice. The service on the ship was amazing. The dining was also great. The pizza in this ship was amazing. For breakfast there was a huge variety of food, from pancakes, to waffles, to omelettes, to hash browns, to scrambled eggs, to croissants, to yoghurt, to chocolate croissants, to fruit etc. The dinner was amazing too, and the dessert was absolutely wonderful. The cruise was actually very great for children too, the kids clubs were awesome, and the youth counsellors very very friendly. The service on this ship was also very great. Read Less
Sail Date: May 2015
I have sailed with princess since 1977 and I have sailed on Emerald Princess several times. My last trip was out of Athens on the 16th of May 2015 and from the embarkation it had lots of issues. On arrival at Athens Port no one to help ... Read More
I have sailed with princess since 1977 and I have sailed on Emerald Princess several times. My last trip was out of Athens on the 16th of May 2015 and from the embarkation it had lots of issues. On arrival at Athens Port no one to help with luggage. The staff were actually sitting on the Trolley's smoking great impression, did not rush to help at all. I was sent into a embark hall to wait with no one in the hall then moved into another embark hall. Being a Platinum member I did not even get welcome back, just can I have your cabin number and not even enjoy your cruise. What do they say first impressions really matter. My cabin was fine but my steward had absolutely no personality at all. He forgot to clean my stateroom twice, left all his cleaning products in my bathroom for a week and left rotten fruit in my cabin. No attention to detail at all. I had no complaints about the dining room my waiter and assistant waiter were superb and so was our Head Waiter. The food has certainly changed since the last time I was on board. The Crown Grill which I ate in twice was marvellous, but the experience at Sabatini 's Restaurant was less than memorable, if they are going to charge for an Italian Restaurant they need to have Italian Waiters. The entertainment was shocking and the stage shows were there four years ago If they flog that Love Boat Theme once more I would scream, this is 2015 not 1977 yes they are celebrating the 50 years but really when leaving a fabulous place like Istanbul at 10 pm in the evening don't play the Love Boat Theme, seriously. The Female Cruise Director was dreadful They really need to pay attention to their staff and the way they dress, some uniforms have been in since Princess started and you need to get rid of the white pursers uniform on woman it is not flattering. I recently went on a Costa Cruise and I have nothing but praise for how beautifully the staff were attired. The front Desk staff were rude, cold and unwelcoming The boutiques need a massive revamp they are still in the 1980's The rudest person on the ship was the guy in the Internet café you are honestly doing yourself no favours having him aboard. My biggest beef was the fact that I had prepaid my departure transfer and nd it took 11 goes to get it right. I have cruised with Princess for a long time, I still had a good time on board but to keep up with the newest ships in the market they need to change. Read Less
3 Helpful Votes
Sail Date: March 2015
Overview: This was probably one of the best cruises I have ever taken in my life. The ship was elegant and beautiful, the staff was superb with excellent service. I had the most amazing table mates possible and was even a part of a ... Read More
Overview: This was probably one of the best cruises I have ever taken in my life. The ship was elegant and beautiful, the staff was superb with excellent service. I had the most amazing table mates possible and was even a part of a Cruise Critic member's (foolds) proposal to his girlfriend. I met lots of great friends on the ship and I am so lucky to have had this experience. Embarkation/Bon Voyage Program My grandfather joined me on the ship before it left port as part of the Bon Voyage Program. As soon as we arrived we were taken in and led to the priority check-in line and were taken to board the ship. The whole process was very smooth. He absolutely loved the ship and one of the bar servers, Nhorman, helped us get him and his wheelchair on to the ship. He was exceptionally nice and friendly to us and to my grandfather. Ship Overall the ship is pretty nice. There are a few design issues such as moving between dining rooms but overall it is nice. The public areas are well decorated and somewhat elegant. Overall the ship appears well maintained. I find some people have unreasonable expectations for ships (remember that they operate 24/7/365). I saw plenty of maintenance taking place and did not feel the ship to be in disrepair or dirty. Crew/Service I must say that the crew on the ship was very helpful and kind. Dining room service was decent but not outstanding. The bar people were nice and friendly. My cabin steward (it's steward, not stewart by the way) was great. I take a medication that I have to mix with water. I usually use a fork to mix it in a cup so the first night of the cruise I went to Horizon Court and picked up a fork and brought it back to the cabin. The next morning the steward took the fork, which I figured he would, so I went to and picked up another fork that night. Well the next morning the steward brought me a clean fork and extra glass and left them in my restroom for me to use with the medicine. I find this to be extraordinary service that he did this without me having to ask. I gave him the Consummate Host card. Ports/Shore Excursions I have been to Cozumel and it is more of the same it has always been. The only excursion I took was in Belize which I really loved. I took the open air trolley tour. I am kind of torn because I loved the tour and the people seemed nice but Belize is a horribly homophobic place so I do not plan to spend any money at all there in the future. Mahogany Bay at Roatan blew me away. Let me say this now: I heard an Princess Elite member telling people on the ship that they could NOT use the beach at Mahogany Bay because it is owned by Carnival. This is 100% FALSE. The beach is free for any cruise passenger that docks at that dock. If someone tells you any different they are simply misinformed. I spent the day at Mahogany Beach and it was simply amazing. The water was beautiful and so was the atmosphere. Entertainment The only show I really attended was the magician, Michael Barron, and he was excellent. This was probably the best magic show I have ever seen and was very entertaining. I did attend the Princess Pop Star competitions as a friend I met on the ship was competing and they were amazing. We (a group I met on the ship) also went to Skywalkers most nights and had a blast. LGBT Get Together There was a LGBT get together every day at 5:30 in one of the bars, usually Wheelhouse. I met a few other guys there and we all hung out together for portions of every evening. The only thing I would like to see them change is maybe have a crew member host it (there are plenty of gay guys in the crew) and have some way of marking where the event is within the bar such as a sign. Cabin I was in cabin A403, an interior cabin on deck 12. The cabin was small but comfortable with adequate storage and closet space. The bathroom was small (as all are) but it served it's purpose. The Elite bathroom amenities were nice. Captain's Circle Elite Benefits The Princess Captain's Circle is awesome. The benefits are outstanding. I received a free mini-bar, priority service at the pursers desk, 10% boutique discount, priority tender embarkation, 150 free internet minutes and much more. These were all awesome benefits. Bad Parts Avoid the shopping show on the second sea day. You will lose part of your life if you go. There was little to no actual port info given and the whole thing was a long, drawn-out sales pitch and the man (Vince) was repetitive and not very genuine. I would not lose sleep if they did away with his position. Disability Accommodations I have some medical problems including a damaged spine. I did not ask for or sign up for any disability accommodations but the facilities seemed ample and appropriate. I did use the elevators which were usually available but sometimes had a wait. There were quite a few mobility impaired people onboard who seemed to get around easily (as easily as possible). The tender ride in Belize and the trolley were a little uncomfortable and I had to take pain meds after returning to the ship but that was the only real annoyance. Solo Cruising I have taken many cruises but this was my first solo cruise. I was nervous at first but it worked out really well. I did not attend any of the SOLO cruiser meetings as they all interfered with the LGBT get together or other activities. Summary The cruise was amazing. I absolutely loved it and am looking forward to another. Read Less
Sail Date: October 2011
This was my 7th. cruise and my second on Princess. This is how cruising should be and was better than my cruise in 2010. Mind you, anything was better than last years (see my review Celebrity Infinity October 2010 Panama Canal). The ship ... Read More
This was my 7th. cruise and my second on Princess. This is how cruising should be and was better than my cruise in 2010. Mind you, anything was better than last years (see my review Celebrity Infinity October 2010 Panama Canal). The ship had a refit in May of this year but the internal decor and general layout of the ship is much the same as the Golden Princess (and the rest of the "Grand" class of Princess ships). We sailed from Miami to go around the eastern Caribbean visiting Princess Cays (a private island owned by Princess), US Virgin Islands, Dominica, Grenada, Bonaire and Aruba. The weather did not get off to a good start as we caught the end of a tropical storm out of Miami which lasted a couple of days. But the temperature was in the high 20's/low 30's so I can't complain! Embarkation. An absolute doddle! Despite the fact that I didn't have a boarding pass-I refused to input my credit card details to allow me to print it off at home. I was asked for my boarding pass and when they found out that I didn't have one, I was redirected to a secondary queue in which I was given a small form to fill out and told to go onto the main embarkation lines. The whole process was extremely well organised and took less that 20 minutes. I was given my room keycard and boarded the ship. PLEASE NOTE: Princess, like every other cruise line, makes a charge on your onboard account of between $10 and $15 per person, per day-this includes children!. On Princess, this is called a "Hotel Charge". This charge is put on EVERY passengers account-and is distributed amongst the staff as "gratuities". For a family of four, based on a charge of $10 per person/day for a 10 day cruise, this will cost $400 (around £300) on top of your onboard spending. If you don't know about this, it could come as quite a shock. The first thing you must do is go to the Guest Relations desk and ask to be removed from this charge. Princess cannot refuse to do this if a guest asks to be removed. You will then be free to tip as you see fit and not as Princess wants you to. Princess will encourage guests to use a credit card for onboard purchases although all purchases are done via your keycard as cash is not accepted onboard. Your credit card will be charged at the end of the cruise. I refuse to do this and opt to put a cash deposit on my keycard. I can then keep an eye on my account so that I can keep to my own budget. Cabins. My cabin had an oceanview window which was a free upgrade from Princess. It does make a big difference as opposed to an inside cabin which I normally have due to the cost of travelling alone. The cabin felt light and airy and was well fitted out. My steward-John-was extremely helpful and couldn't do enough for me. Guests. These were mostly American (we did sail from Miami) with a small amount of Brits. I didn't hear any other language apart from English from the guests. I would have expected a small amount of Spanish/European accents but this wasn't the case on this cruise. Food. Excellent! I opted for the traditional dining at 8.15 in the Botticelli dining room. I was on a table of 8 but after the first night, a couple of my fellow diners disappeared. One of my table-Paul from Bournemouth-did bump into them later. They said they had met some friends who they didn't know were on the ship and had moved tables. I can't comment on this but it seemed that they were quite aloof and didn't want to know about other people. Two of the guests allocated to my table never even turned up so that left four of us. The other couple was Phil and Dale from Chicago. I was also disappointed that many of the tables in my dining room were empty virtually all the time. On one night, I counted ten tables in my immediate area empty. Yet in the other two dining rooms-Michealangelo and Da Vinci-which were for the "Any Time" dining, were full all the time. Considering that the menus were the same for all the dining rooms, why book a traditional dining table and then not turn up? The exception was the two formal evenings then all of the dining rooms were full. Go figure! The menus in the main restaurants was quite varied and very good but the general choice didn't flick my switch. An exception was the second formal night which featured Beef Wellington-possibly my favourite meal. The Horizon Court and Cafe Caribe buffet didn't disappoint. The breakfast menu didn't change much and was in the American taste with hash browns, corned beef hash etc. but the lunch and evening meal menu changed every day, and the food on offer was of the best quality. However, if you decide to go for a late breakfast-say between 9.30 and 11.00, be prepared to wait a very long time. I had a few beers on one night and didn't get up until 9.30. I went to the Horizon Court buffet and was confronted by queues that snaked right around the self-service buffet and out into the main seating area-which was also completely full. I had to wait until 11.15 to even get a look-in at the buffet. In fact, I was so late that the lunch service had opened! In the Wheelhouse Bar on two occasions, there featured a British "Pub Lunch". These two days were very popular indeed with the queue for a table quite lenghty. The luches included genuine British fish and chips, a ploughmans lunch, steak and kidney pie along with a selection of meals that you would expect in a traditional British pub. There are several speciality restaurants including the Crown Grill (a steak house), Sabatinis (Italian) and a few others. These restaurants have a small cover charge-typically around $15-$25 per head not including alcohol. I would recommend trying one of these as I have done on past cruises. The food is prepared to order on an individual basis by the chefs actually in the restaurant so that you know that it will be cooked to your own taste. Entertainment. I can't comment of any of the shows as I didn't go and see any. I am not a "show" person and I don't like musicals. The rest of the trip included the usual karaoke and a Princess Cruises Talent Contest. This was basically "X Factor" by another name. There was also a couple of comedians, one of which did an "adults only" late night show which, I was told, was very good. All of the bars had some kind of band or pianist which played MOR music and was not intrusive. The bars were well attended with the Explorers bar being the most busy. The Skywalkers nightclub on deck 18 was not well attended. Initially, after say 11 pm, it could be quite busy. But at around 1 am, people started to drift off back to their cabins which left the club very empty. On my last trip with Princess, the nightclub regularly didn't shut until 3 or 4 in the morning. On the first formal night, the Captain started a "Champagne Fountain" on deck 5. I wanted to video this, but space was extremely limited and I estimate that almost a quarter of the guests (around 500 possibly more) were mingling about. This made it very busy indeed and I eventually gave up trying. Princess need to sort things out so as many people as possible can see this. I was very disappointed. Excursions. The excursions provided by Princess are very good, very reasonably priced and can be booked online before you go-and you don't have to pay for them until you get on board. The charges are added to your onboard account. The trips cater for all tastes from general sightseeing right down to certified deep sea diving, swimming with dolphins and even a submarine which dives down to 100 feet! I opted for sightseeing in Princess cays, an eco-hike in the US Virgin Islands, Trafalgar Waterfalls in Dominica, Seven Sisters Waterfalls in Grenada and an Ostrich Farm in Aruba. I didn't go on a trip in Bonaire, opting to do my own thing for the day. NOTE: If you decide to do your own thing and explore the ports without going on an official tour and you miss the ship-tough. The ship will not wait for you. We picked up a couple in Aruba who had missed their own Princess ship two weeks previously and were left to fend for themselves. If this happens to you it's your fault and no recompense will be forthcoming from Princess or anyone else. There are a couple of flies in the ointment. On my excursion to the Trafalgar Waterfalls, the trail to the second of the falls is treacherous! The trail was littered with tree roots and rocks, was extremely steep, very slippery and you have to be very careful indeed. Some of my fellow travellers-senior citizens-had to be assisted by the rest of us. I don't mind helping but Princess should have warned people that the trail was only for the adventurous Not only was the trail difficult, it was at tree-top height. The guard rail was very flimsy and at times the trail was only a couple of feet wide. I dread to think if anyone fell as we couldn't see the forest floor. The trail almost resembled a rock face and even an experienced rambler would have difficulty with walking on it. Not only was this dangerous, several tours turned up just after us which meant that there were up to 80 people going up and down this trail making passing very difficult. On my trip to the Seven Sisters falls in Grenada, we got to the visitors centre (basically a wood hut with a lean-to shed nearby) and the heavens opened. At this point I will concede that I am in the Tropics and in a rain forest so rain is expected. But not like this. This rain was of monsoon proportions and was bouncing off the floor to waist height. I estimate that around two inches of rain fell in about three hours. Our tour guide-Kendrick-went back to one of the buses to put on some waterproof clothing. I spoke to him about the fact that I was not prepared to carry on with the walk in this weather. Six of my fellow guests agreed with me and we stayed behind under the lean-to. Kendrick and I got into an argument in front of around 40 people with him saying I was "another Brit moaning about the weather". I replied with I was not prepared to carry on in monsoon rain getting soaking wet and told him to "p*** off with the rest of the tour". I would like to add that a sign at the entrance to the waterfalls said "enter at your own risk". Kendrick also told us that we would have to cross a river (there was no bridge) and when we got to the falls it could be "a little muddy". I later learnt that "a little muddy" meant ankle deep mud and the river had to be crossed by stepping stones. After a couple of hours, the tour returned with several of the people stripping off down to their undies (male and female) due to the fact that they were completely soaked. I'm glad I didn't go and in my opinion this tour should have been cancelled. I have spoken to my travel agents about these excursions and I have been advised by them to put my concerns in writing to be forwarded to Princess. Disembarkation. Again, extremely well organised. I opted for a trip to the Dolphin Mall shopping centre as I had a few bits to buy for friends and family. We had around three to fours hours in this centre which was very clean and I am reliably informed one of the safest shopping centres in Miami. We were then taken directly to Miami Airport for our flights home. In conclusion-a very good cruise, great food, very clean ship, great staff and very relaxing. The guest ages were very varied and there was not many children on board. I would recommend Princess Cruises to the first-timer and to experienced cruisers. Read Less
Sail Date: February 2009
I just returned from a 10 day cruise on the Emerald Princess that sailed on 2-8-2009. I was very disappointed with this ship compared to the other Princess ships I have sailed on. To start with it took almost an hour and fifty minutes to ... Read More
I just returned from a 10 day cruise on the Emerald Princess that sailed on 2-8-2009. I was very disappointed with this ship compared to the other Princess ships I have sailed on. To start with it took almost an hour and fifty minutes to get onto the ship. The said it was because it was an older terminal and had only one gangway to the ship. My room was an inside cabin on the Caribe deck and it was very nice. The stateroom attendant was excellent and did a great job. We left Ft Lauderdale and encountered some rough seas for the next 2 days. Gale force 9 winds and 10 ft seas. We arrived at Antigua and could not get into the port due to the high winds and seas. We spent day 3 sailing around a group of islands to avoid the weather. We were able to get into all of the other ports and they were all very nice. The front desk staff was less than helpful when I needed to contact them and one staff member was just rude. The choices in the dining rooms for the first three days was very bad and I ate in the Caribe Cafe for dinner and that was good. The food in the dining rooms and buffet was just OK not what I expected from Princess. It did improve after day 3. I had dinner at the steak house one night and it was outstanding. The entertainment was good and Fernandez a hypnotist was the highlight of the trip. The on board shopping was disappointing. There was not a great selection of watches and the ones they did have were priced on the high side for duty free shopping. One evening during dinner the Captain made an announcement that there had been an outbreak of the Norwalk virus on the ship and they were putting strict rules in place to slow the spread of the virus. All things considered I will have to think twice before booking another Princess cruise. Read Less
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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