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10 Princess Emerald Princess Cruise Reviews for Senior Cruises to Mediterranean

We always wanted to cruise the Med so this was our retirement treat. Prior to the cruise we had a great CC rollcall and so we met the night before sailing and forged some good friendships for on board. Embarkation at Barcelona was a ... Read More
We always wanted to cruise the Med so this was our retirement treat. Prior to the cruise we had a great CC rollcall and so we met the night before sailing and forged some good friendships for on board. Embarkation at Barcelona was a breeze. Our room was ready even though it was early. Ate lunch at the dining room - very relaxed start to our cruise. The crew were all amazing - room steward , bar staff and deck attendants. Our cabin was comfortable and clean - great position on Aliso Deck in an inside cabin. Highly recommended. The shows and entertainment were very good - though a couple of nights there was not a lot on. The meals in dining room (we had anytime dining) were always good and we never had to wait for a table- we ate around 6:15. We had two water shuttle stops and they were handled very well and we were off quickly. We took no tours with the ship- we preorganised local operators and shared tours on our roll call. There is nothing we would change about our trip - thanks Emerald Princess for a dream holiday. Read Less
Sail Date September 2019
Our children gave us the surprise for our 45th wedding anniversary to celebrate in the Emerald Princess Cruise. Name itself speaks that the Cruise will treat like a princess. People are extremely helpful service is excellent and lots ... Read More
Our children gave us the surprise for our 45th wedding anniversary to celebrate in the Emerald Princess Cruise. Name itself speaks that the Cruise will treat like a princess. People are extremely helpful service is excellent and lots of fun. We felt that it is a heaven on earth. Photo gallery studio people and the passengers information were extremely helpful. The room service and cabin crew members deliver the service right away. The formal dinner chef arranged food to our liking. I strongly recommend to everyone and specifically are those who wants to have life time memories of their special events like renewal of vows, weddings, etc. The Emeralds Princess Cruise treats you very special that you remember rest of your life. One must go on this Cruise once in their life time at least. People are very friendly. I met wonderful people who were totally not known before but talking to them they were kind to attend my 45th wedding anniversary renewal of vows. I will highly recommend to everyone to sail in Emerald Princess Cruise. We got our interview to build the Legacy for our children. Thank you for taking time and reading. Read Less
Sail Date September 2019
Bucket list cruise for both me and my spouse and wanted to see if we would like to go back to the Greek islands for a further visit. And we will. Very surprised on how it was easy to embark in Civitavecchia and loved our stay for 2 days ... Read More
Bucket list cruise for both me and my spouse and wanted to see if we would like to go back to the Greek islands for a further visit. And we will. Very surprised on how it was easy to embark in Civitavecchia and loved our stay for 2 days before. Highly recommend it! First time booking a back to back cruise and i would not mind doing that again. I found the food was a little repetitive for my personal preference and not hot enough either in the dining room (anytime dining) and the buffet (world market). Breakfast was a little repetitive and Princess no longer offers toaster/grill to make your own toast, bagels so your toast, bagels, english are cold. Same for their eggs sunny side but under a heat lamps, so stiff and not good. They did offer build your own omelettes which was very good. We went to Kotor Montenegro twice and would do that again. We missed Mykonos because of high winds but that could not be helped. The staff were nice and mostly very helpful. I will cruise again with Princess. Read Less
Sail Date September 2019
We chose this cruise because of itinerary and the flight included package. Loved the stops. The ship was great except for food. I am not a fish or seafood eater so I found limited choices for me in the dining room. I am a fussy eater so I ... Read More
We chose this cruise because of itinerary and the flight included package. Loved the stops. The ship was great except for food. I am not a fish or seafood eater so I found limited choices for me in the dining room. I am a fussy eater so I thought just me but after sitting with others in dining room, they too, were disappointed. There were very few kids on this cruise so pools were good but I would guess they could get crowded with little ones at other times. I didn’t see a kids pool. The shows were nothing to crow about. The casino was dead, no competitions etc. I did enjoy the entertainment team. They were great. The game shows were also good. I also find the buffet to be small and again heavy on fish.our room was quiet and clean so no complaints there.enbarksion and disembark both great. Read Less
Sail Date August 2019
12 ports of call, a lot to see and do ashore.Shore excursions are expensive. Staff are very helpful and courteous. D J played latin music in Spanish or Italian all day, most annoying as most of the guests are from Western countries. Rock ... Read More
12 ports of call, a lot to see and do ashore.Shore excursions are expensive. Staff are very helpful and courteous. D J played latin music in Spanish or Italian all day, most annoying as most of the guests are from Western countries. Rock and Roll, country,ballads. more appropiate to the guests. Food was good. entertainment was largely good. Show dancers excellent. Large ship but easy to move around. Cost was reasonable for that cruise.Security staff are a bit over the top, I was sick of being physically searched every time I came back on the boat, felt like a criminal in the Watchhouse. Was disembarked at 7.15am even though our pick up was not till 9.30am.had to wait on the footpath for over 2 hours. I told them what our pick up time was, they only wanted us off the ship.Overall a good company to cruise with, I will travel with them again in spite of some issues. Read Less
Sail Date August 2019
We chose this cruise for the ports that it was stopping at. We also liked the amenities and class of the cruise. We enjoyed the club class dining. Our servers Jelana, Ryan, Iris and Bazvan were the BEST! We always asked to sit at their ... Read More
We chose this cruise for the ports that it was stopping at. We also liked the amenities and class of the cruise. We enjoyed the club class dining. Our servers Jelana, Ryan, Iris and Bazvan were the BEST! We always asked to sit at their station and enjoyed their company immensely. The saw to our every gastro need and gave excellent tips on what to order. They really added to our vacation enjoyment! We took 2 of the cruise excursions which were both extremely well run. The guides were very knowledgable. We tried to sign up for some tours in Marseille but they were canceled. I liked Paulos who gave tips on the ports during the sea days. We loved the Sanctuary. It was a quiet and relaxing way to spend the afternoon. The servers were all very friendly and accommodating, waiting on for every need. We really liked the evening shows in the Princess theater, especially the dance themes like the 70's disco. The activities during the day seemed geared more for older people. Too much pushing of the anti-wrinkle, burn fat seminars at the spa. Also we would have liked more lounge chairs available in the shade around the pool. We liked that there was not too much loud music around the pool. Liked the band that played periodically at the pool in the evening. The shuttles to town should not have a cost attached. When you pay $8000 for a cruise, you expect that it will bring you to the actual place that is listed on the itinerary, not have to pay $15 pounds to get you there. My neighbor was so excited to see our pictures, she wants to go on the same cruise next spring. She indecisive on this or a Italy bus tour. Are there any incentives you can give to help her decide? Read Less
Sail Date August 2019
We chose this cruise because it suited where we wanted to go at a time we wanted to go. The ship itself is a nicely laid out ship although a bit tired. It was being repainted during the course of the voyage. The cabins were of average ... Read More
We chose this cruise because it suited where we wanted to go at a time we wanted to go. The ship itself is a nicely laid out ship although a bit tired. It was being repainted during the course of the voyage. The cabins were of average cruise ship size and reasonably appointed with basic toiletries and towels. There was an electronic safe where you select the combination number. The bed was nice and comfortable. (We requested twin beds because of my disability but got queen size). We were anytime dining and the food was excellent. I am coeliac and the head waiter was exceptional in helping me to select a suitable menu for the next night. The main restaurants were very good. However, the 24/7 Horizon buffet left a lot to be desired. Split into 4 parts it was difficult for me to find which area was producing gluten free food. I felt that this could have been remedied by putting the gluten free symbol on a sign outside the one that was recommended. The crockery was plastic with plastic cups and beakers and wooden stirrers. Most of the entertainment was good but average with very little that could be classed as excellent. It mainly finished by 11.00pm. It was very difficult to get into the theatre as it only sat 800 when there was over 3,000 passengers. Some shows were on for 2 shows a night for 2 nights and there were passengers who went to every show. Maybe the ship needs to introduce a cabin card swipe system so people can only go once to that particular show to give others a chance. The coffee lounge was always packed by selfish people who just sat there reading books with no drinks thus preventing people who wanted to use the facilities of the coffee bar a seat. Very difficult to get a sunbed unless you 'booked' it with a towel early in the morning. No towels were removed by staff as ship information stated. The service by Cabin staff, Waiters and Bar staff was very good to exceptional. I could not fault any of them. Some of the shore excursions were very expensive and a lot cheaper to do on you own through the local tourist information. We did book two tours through the ship which were very good. Do some research to see which best suits you. All in all, a ship that CANNOT cope with 3,000 plus (mostly selfish) passengers. I will not be going with Princess cruises again due to this type of passenger and the staff indifference to resolving this kind of problem Read Less
Sail Date September 2016
We choose this cruise as it had only 3 sea days and 18 ports so it was all about small group tours to maximize the locations. We are experienced cruises and decide in advance if it is a cruise to relax and use the ship board activities, ... Read More
We choose this cruise as it had only 3 sea days and 18 ports so it was all about small group tours to maximize the locations. We are experienced cruises and decide in advance if it is a cruise to relax and use the ship board activities, for the ports, or a mixture, hence we did not use and on board activities. We were a little disappointed that there was no cards on board on the sea days "bridge" but in the end we bought cards and organised it ourselves so still managed to play. We used two ship excursions but only for transport in Florence. The anytime dinning was horrid, bad service, cold food, so after the first 7 days we changed to fixed early dinning and the experience went from horrid to excellent, so we will think a lot before choosing anytime again. We had a week in Spain which was great and this also enabled us to be on the spot for our embarkation so boarding was easy. Our cabin D320 was a mini-suite and was in a good position so I would recommend it. In summary, we had a great cruise with many lovely ports and nice entertainment at night. Read Less
Sail Date September 2015
We enjoyed our cruise. The staff couldn't have been more helpful, the food was tasty and varied, the cabin comfortable and the tours informative. We didn't use the cabin entertainment system as we found it too hard to follow if ... Read More
We enjoyed our cruise. The staff couldn't have been more helpful, the food was tasty and varied, the cabin comfortable and the tours informative. We didn't use the cabin entertainment system as we found it too hard to follow if trying to find a movie. There was hand gel at the restaurants but much more is needed. On the Sapphire Princess there was gel sites everywhere but not on Emerald Princess, especially surprising that there was none at the casino. Also the most basic cafés can supply free wifi but the charges to use it on board were exorbitant so we did not use it. However our worst experience was to come. We bought a quantity of jewellery from the jewellery store, which would have taken the credit card we registered well over the limit. So we used a different credit card during the cruise to pay for it. For some reason even though it is one account, it divides into an account for each user and one of the accounts was now put well into credit. How this worked is anyone's guess so we went back and queued again at the "Help" desk to have this taken from the total. When we left the cruise and had my credit card rejected we checked the account online and Princess had several holds on the account, taking it well over the limit. So, losing the money we'd paid for city tours we took a taxi back to the ship to get it rectified. It was here that we found Princess cares nothing for you once you disembark. Being stranded in Athens with Princess holding all of our funds meant nothing and they weren't paying our costs to sort out that they should have removed the hold on the account when the other card paid it. They assured us they would contact our bank but the hold was only removed after we contacted the Australian office. Their "system" has cost us a lot of money which Princess has no intention of compensating us for. So here are our tips: Don't buy anything on board from any of the shops. Don't expect any loyalty from Princess after you step off the ship. Read Less
Sail Date August 2015
Our cabin was sold to us as an ‘Unrestricted View’ stateroom. This was a blatant misrepresentation because there was no view whatever on the left-hand side except for a very large white metal cabinet which blocked that entire angle. ... Read More
Our cabin was sold to us as an ‘Unrestricted View’ stateroom. This was a blatant misrepresentation because there was no view whatever on the left-hand side except for a very large white metal cabinet which blocked that entire angle. When we complained to the service desk on the ship and asked for the unrestricted view that we paid for we were told the ship was full and no upgrade was possible. We had an excellent cruise on the Grand Princes in 2010 but on this cruise it was evident from the very first that Princess standards have fallen tremendously. When we arrived at the terminal we had to wait for almost three hours in the booking hall and then had to suffer long queues to get on the ship. Later, when we assembled at our Muster Station on the ship for the normal lifeboat drill, the very long recorded ‘emergency instructions’ message broke down twice. On the first day out, soon after sailing, there was a callout for medical teams and we were informed by the Captain that there was a fire in the engine room. This was eventually brought under control. That same evening around 11pm when we returned to our cabin to retire there was an ear-splitting howling noise throughout the deck which made it impossible to sleep. A call to the service desk revealed they had no idea what was causing it. Shortly after that, at about midnight and while the howling continued, the Captain announced on the cabin intercom that there was another fire in the engine room. He sounded very rattled and this did little to bolster our confidence. Over the next half hour and after several more announcements by the Captain attempting reassurance, each of which convinced us that he was as alarmed as we were, we were told to go back to bed, everything was now O.K. A quick glance outside our cabin at the six or seven life-jacketed crew members patrolling the corridor seemed to indicate otherwise. Next day the Captain, now considerably calmer, made a further announcement at noon to explain what had happened. That didn’t work either. The announcement reached only half the ship and had to be sent out twice! And on the first Saturday morning at 11am there was yet another fire alarm. On the second evening at sea the entertainment in the theatre ended in chaos. As on most nights, it was provided by just a single act; this time a pianist. Towards the end of her performance the microphone went dead, smoke came from the stage area and all the house lights went up, all this to the accompaniment of an ear-piercing screeching throughout the venue. The small audience lost no time in getting out of the theatre leaving the pianist still playing on stage. Again the service desk knew nothing and no explanation was ever given either by the Cruise Director, his staff or anyone else. In the Emerald brochure for this cruise we were promised ‘West End style shows’ but there were only three production shows in the entire fourteen days, none of which was longer than 45 minutes and the third of which, on a ship where most of the passengers were pensioners, was a disco show! All the other evening performances in the theatre were forty-five minute single acts. (In one case a ‘comedian’ spent most of his entire act telling us how good he was forty years ago on Opportunity Knocks. Another act, a young – and very good – violinist, wasted most of his appearance telling us his life story and projecting pictures of his family on a screen.) No performance in the theatre ever lasted longer than forty-five minutes, which I suppose was just as well because the front stalls suffered from freezing air-conditioning necessary, we were informed by the staff, ‘to keep the lights cool’! It seems the Cruise Director must have thought ‘these old codgers will put up with any old rubbish if I keep telling them how good it is’. This all too evident cost-cutting was widespread throughout the ship. The standard coffee served at mealtimes was virtually undrinkable and no alternatives were provided by way of sachets of coffee or chocolate in the buffet drinks area as they used to be. (Good coffee was available if you paid for it.) When passengers were coming back on board after the Gibraltar stop, any alcohol purchased off-ship was taken from them and held in store, as notified. We understood why they did this, but for the hundreds of passengers to whom this applied there was only one single desk checking them in. This resulted in a long queue, a long wait to board and considerable inconvenience to all those passengers. Although the ship is only seven years old the décor looks faded and tired and much of the furniture is badly in need of replacement, particularly in the open buffet areas. She is like an old lady long past her prime. The company must have received hundreds of letters of complaint because four weeks after sending mine it still remains unanswered. I suppose in the light of the above report it’s par for the course.   Read Less
Sail Date September 2014
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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