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3 Princess Emerald Princess Cruise Reviews for Senior Cruises to Canary Islands

Emerald Princess had just undergone a major refit, so we were interested to see what had changed. Sabatini's had become “Share” (now 29 USD extra) and part of the Wheelhouse had become the “Salty Dog Gastropub” (also an extra) ... Read More
Emerald Princess had just undergone a major refit, so we were interested to see what had changed. Sabatini's had become “Share” (now 29 USD extra) and part of the Wheelhouse had become the “Salty Dog Gastropub” (also an extra) but we were not tempted to try them. Nor the updated gym. We did, however, love the comfortable new luxury mattresses. The addition of 100 communicating doors might be fine for families but if you are allocated a four berth cabin having requested two single beds it is like being in a tiny dormitory. GENERAL The ship was 100% full with 3,100 passengers, mostly from the UK, making it more like P&O or Saga. With the Caribbean on their doorstep, there was not the usual mix of 50% Americans and other nationalities. As always, the service was universally excellent and everybody was made to feel very welcome. PORTS Having stayed on the various islands several times, this was more of a reminiscence trip than an adventure but it was interesting to see how the destinations had developed. After 3 days at sea, it was good to go ashore at Las Palmas when we reached Gran Canaria. Tenerife is more interesting and we discovered that the Tourist Office runs a shuttle bus to Puerto de la Cruz (19 euros return), which is easier than using the local bus. Lanzarote was rather deadly and even the Arrecife Tourist Office on the dock remained closed. Had we realised it was a May day holiday, we would have explored the geology of the island instead. Madeira is still a delightful place and we enjoyed visiting the market then the botanical gardens via the cable cars. We had visited Santiago de Compostela recently, from La Coruna, so decided to look around Vigo instead. We obtained four self-guided walking tours but gave up after plodding around the Old Town, which is not very exciting. LECTURES With several days at sea, we attended lectures in the theatre and some excellent Spanish classes. Rod Repton gave some entertaining talks about his experiences in the police force but the port talks were mediocre and delivered in a condescending manner. Slide shows of places Ken had visited during his 17 years in the job were of no practical use to the many passengers who prefer to “do their own thing”, so we were pleased that we had browsed the Internet before embarking. ENTERTAINMENT Theatre entertainment in the evening was of variable quality, starting with a really poor comedian but ending with the lead singer of the Hollies, who was great. There were two female singers, who seemed well received and a couple of other acts that were quite entertaining, including Mike McClean, who was really funny. The resident singers and dances only performed on two nights and the second show was new to us. Unfortunately, the production team had made it look more like a video arcade, so the artists were poorly lit and the audience were dazzled by flashing lights. They also still fail to understand that the band should not drown the singers and that nobody enjoys having spot lights shone in their face. There was no show for second sitting diners on the last night and the timing of Princess’s version of The Voice was not smart with a 7.30 pm start. FOOD AND DINING We had opted for second sitting dining at 8.15 pm and enjoyed each evening with two other couples. We also chose the Boticelli dining room for breakfast, lunch and even afternoon tea whenever possible. We noticed that steak had been down-graded to beef-burger on the alternative evening menu but there was generally a good choice for each course. The food was of a consistently high standard and the waiters were cheerful, friendly and efficient. Our only criticism was that breakfast was rather leisurely and frustratingly slow at times. The Managers appeared to recognise this but helped by re-laying tables rather than organising their staff. SUMMARY Sailing from Southampton is very easy and this is a good cruise if you can get it at a competitive price. The destinations are not wildly exciting but it made a timely Spring break. Princess remains our preferred cruise line and with over 500 Elite level passengers on board others seem to like it too. Having re-read my earlier review from May 2014 (“Rock ‘n Roll from Southampton”), it seems that little had changed but at least the weather was calmer this time. Read Less
Sail Date April 2016
26 April 2016, Southampton to the Canaries. The Imbarcation and disimparcation was very orderly and efficient, Onbord I noticed that the East European staff are not as friendly as staff from other nationalities, the food in the dining ... Read More
26 April 2016, Southampton to the Canaries. The Imbarcation and disimparcation was very orderly and efficient, Onbord I noticed that the East European staff are not as friendly as staff from other nationalities, the food in the dining room and buffet was extreamily good and the dining room waiters where very friendly and efficient, at peak time the buffet areas was very congested as there wasn't enough tables, the theatre performances where poor in comparison to other cruise companies only lasted 30 minutes and lacked variety, there were no activities around the pool areas, there was too much time dedicated to art auctions and wine tasting, overall too much time was dedicated to try and get more money from you. A big disappointment regarding the gratuity system, on top of the 15% per day per person charged, each time you make a bar or dining room purchase you will be charged another 15% gratuity, the good thing is that if you go to the front desk you can opt out from paying the 15% daily gratuity, almost all I spoke to had opted out, I feel that this extra 15% gratuity charge is not fair and is creating a negative effect on the staff because the majority of people are opting out from it, the staff are not receiving a top up on their very low wages. A small effort was made to remove towels from the unoccupied deck chairs, on my previous Golden Princess cruise to Hawai this didn't happen and by 9 am all deck chairs had towels on it and not been anoccupid until after lunch. Read Less
Sail Date April 2016
Embarkation was excellent. We were soon aboard and no huge queue for security. Cabin was as expected. Steward, Conrado, was excellent and kept it spotless. Requests were soon carried out. Muster drill was dragged out and exhausting for ... Read More
Embarkation was excellent. We were soon aboard and no huge queue for security. Cabin was as expected. Steward, Conrado, was excellent and kept it spotless. Requests were soon carried out. Muster drill was dragged out and exhausting for those who had had long journeys and couldn't find a seat. Weather was mixed and seas a bit choppy round the islands. We were fixed dinner, early seating. Our table for 6 was great and we had a great time with the other folk there. The waitress and waiter were very good. Nothing too much trouble. However they had far too much to do as they now have to provide the drinks as no more wine waiters. Food on a whole was ok but lacked the wow it used to have. No longer steak to choose from on the always available menu. However the chocolate journeys on the dessert menu were wonderful. The entertainment was very very disappointing. Only 2 shows of 35 minx with the singers and dancers. The comedian was dire and folk walked out. There was no alternative act on in one of the lounges as there used to be. Far far too many silly game shows one of which was obscene. We walked out of that. It was very difficult to get seats in the lounges in the evening. After a fruitless search one evening we ended up in Skywalkers to find there was not even a bar open there until 10.00 pm. Princess is missing out as there were a good number of people sitting there. The coffee bar was always packed too. The ports were fine but in Tenerife and Lanzarote most places were closed due to Sunday and Bank Holiday. We took the ship's excursion to Santiago. That was very good. Overall all Princess seems to be interested in us getting you to part with your money. Expensive drinks and too many pay extra eating places. Most were never busy. Staffing seems to be cut all over and there was often long waits for drinks. The cruise director did very little but his staff worked hard. Overall this was the poorest Pricess cruise we had been on and it did not make us rush to book again. We will certainly be looking and comparing with others in the future. Disembarkation was not good. The Platinum/Elite lounge was far too small for the number of passengers trying yo get in. We were travelling by coach and our cinch company were assigned times over an hour after the other company travelling to the same destinations. It meant we did not get home until 10.00pm. Not good enough. Wake up Princess and give us the type of cruise what we are used to getting. Read Less
Sail Date April 2016
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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