The timing was perfect with the 16th days cruise to Hawaii. Everyone was free to take a vacation. We've done 25 cruises and mostly on a Disney cruise, we do other cruise line as well like ROYAL and NORWEGIAN, CELEBRITY, CARNIVAL, etc. We never cruise less than 7 days. From our experience with other cruise lines most especially with DISNEY when doing more than 7 days, we expect cruise line to ...
I am a doctor and don’t get away but rarely. I chose a Hawaii 15 day cruise. I chose Princess because of a good experience it has been in the past.
Not this time. The ship is small and appears old compared to other princess ships. The dinner menu is horrible, and I am unimpressed with the menu selections nightly, every night I wait for better options. The choices are lousy. The food is cold. ...
We have done multiple cruises with Princess and this one was by far the worse one. Unfriendly crew, poor entertainment, very poor food with the exception of the Crown Grill, internet was 50/50, either it worked or it didn't. Room service was super slow. Never seen any of the top crew members, like the captain or leading officers. SPA was terrible, overpriced but the biggest complaint was the ...
Our British Isles cruise on Emerald Princess that started 26 June did not begin well. We had done all necessary actions to ensure a promised swift passage through the Embarkation Hall. However so had the vast majority of those boarding and then the tightly packed long queue was told there was a software problem.
The dining room waiters and our cabin steward were excellent. Sadly the fare in ...
We choose this cruise because of the reputation of Princess Cruises as a 5 star cruise line and the itinerary was something we had always wanted to do. Princess failed to live up to their reputation or advertising. The cruise was oversold with insufficient staff onboard even to do the basics e.g. sufficient staff to open the restaurants at dinner leading to long queues and overcrowding on the ...
I couldn't wait to start cruising again and get back to some sort of normality. I went with my eyes open, fully expecting covid associated issues, but I totally underestimated things. I hope (and I'm pretty sure) that it's only the Emerald, but this ship is extremely poor.
I'm an 'elite' member, so have made dozens of Princess cruises. I've kept coming back which is an indication of how highly ...
This was our first cruise ever. We planned it for over a year. Our first impression was a 5+ hour wait to emabark and have a room. Our room was not clean and ready when we arrived. It was also on the quarantine deck so we had to be rearranged.
The boat looked outdated (but nothing to compare it to, until other seasoned cruisers affirmed this)
The ports and excursions were horribly planned ...
This was one of the first cruises after the pandemic. Short-staffed is an understatement. St one point I waited in line at the customer service desk for over an hour. I was supposed to be created for several excursion changes, never received word on that. While the cabin crew was hard working, the remainder of the ship’s staff, mainly customer service and the ship’s captain and crew were ...
Ship was understaffed. Food was the worst quality on a cruise that I’ve ever had, tough steaks, overcooked fish, sauces that were gelatinous and unpalatable. Breakfast buffet servers routinely ignored passengers causing lines. Total fiasco at Southampton on May 1 causing numerous passengers to miss flights. It was as if they had never operated a cruise during Covid. Passengers staying onboard were ...
Our experience with Princess Cruises was very disappointing. The Baltic cruise was modified to exclude Russia, which was OK. Then it was effectively cancelled and replaced with a repositioning back to England. The distances between ports, and the low value of the stops, made it seem likely that the choice of ports was to make up for an inability to refuel in Russia. The slower a boat sails, ...