Ship was understaffed. Food was the worst quality on a cruise that I’ve ever had, tough steaks, overcooked fish, sauces that were gelatinous and unpalatable. Breakfast buffet servers routinely ignored passengers causing lines. Total fiasco at Southampton on May 1 causing numerous passengers to miss flights. It was as if they had never operated a cruise during Covid. Passengers staying onboard were ...
Our experience with Princess Cruises was very disappointing. The Baltic cruise was modified to exclude Russia, which was OK. Then it was effectively cancelled and replaced with a repositioning back to England. The distances between ports, and the low value of the stops, made it seem likely that the choice of ports was to make up for an inability to refuel in Russia. The slower a boat sails, ...
Embarkation was a nightmare, 2500 people all lined up for 3 hours at the same time, a disaster.
No internet for 13 days, and many days no TV.
Had to line up on day 2 for a Covid test, despite already having to provide a negative covid test two days before boarding??
95% of passengers never wore masks, which was highlighted by dozens of passengers having covid after day 2 tests who were ...
This is a long and detailed "Log" style review. It's pretty positive until near the end, when everything went downhill to an unacceptable level. If you just want the summary just scroll all the way down.
Emerald Princess 4-16-22
We left home and met our traveling friends at their home at 8:30. We managed to get all the suitcases into their vehicle and we are off to Port Everglades. We ...
It's difficult to be brief when you plan a year ahead, and the Princess is unprepared to honor their guests.
1. Deception: Is this the first time a world class ocean liner business has crossed the Atlantic Ocean? NO Internet for 13 days. Struggled to get Wi-Fi at three of the 5 ports-of-call; briefly at 2 of the ports.
2. Limited Entertainment: One main room entertainer: John Bressler ...
Staff was unfriendly and rude across the board. Bar staff seemed put out and irritated when I ordered drinks. ON top of that they had gratuity added onto every drink. It was not an option to leave less than 15 or 18%. Beyond irritating.
When I passed staff on the ship they never said hi or smiled. They were over it.
Upon boarding the ship I saw a crew member near the pool in the ...
The destinations were fabulous! However, everything else on the cruise was horrific. The food was so bad that when we did discover edible food, we thought we had hit the jackpot! We went to bed hungry when the ship did not have a stop. When we got off the boat, we ate on shore and purchased lots of snacks. The menu was not pescatarian friendly and the cooks clearly struggled with seafood. As for ...
This was our fourth cruise on princess 2nd time on the Emerald. Th is was a 14 day cruise. Starting in Rome. 10 ports ending in Barcelona. I recommend this cruise or any cruise going to th is region of the world, we previously did a family land tour of northern Italy so this would be all new territory. We were picked up at our hotel in the Spanish steps area to the Ship. I think it was about Two ...
Booked this Mediterranean Adriatic cruise to spend time with friends and to see Montenegro and Sicily. Big mistake to book with Princess even as an Elite level Princess customer the accommodations and service were terrible considering the price. The Emerald Princess ship is very outdated and I would never book another cruise on this ship. Our cabin was small, hot and noisy. The staff was ...
We chose because, although this would be my first cruise. the other three people had previous good experiences with Princess. However, all four of us will NEVER sail with Princess again.
From booking on there were problems. We were misled on the use of on board credits; our free premium drink package was not honored until we proved it was legit; food was lukewarm on the buffets while the ...