Princess Emerald Princess Family Cruises Reviews

This has our 17th cruise (not all with Princess) so we are not new to cruise ships. This was the worst cruise of all and we will not be sailing with Princess again. Sorry Princess but your services on the cruise have ruined it for us. The first day, we went on the ship tour and went up to the Lotus Spa. I asked about using the sauna/steam room and was told by the female attendant the there would ...

The staff at dining room botecceli dining was wonderful, however I could not say the same for the staff on Divi Divi dining room, it was Christmas Day and we had an early setting and a private table, we were seated and given menus and then we waited and waited and waited, meanwhile more diners came in and got waited on before us, not acceptable. Not a quiet place on the ship to read or play games ...

I am a doctor and don’t get away but rarely. I chose a Hawaii 15 day cruise. I chose Princess because of a good experience it has been in the past. Not this time. The ship is small and appears old compared to other princess ships. The dinner menu is horrible, and I am unimpressed with the menu selections nightly, every night I wait for better options. The choices are lousy. The food is cold. ...

The timing was perfect with the 16th days cruise to Hawaii. Everyone was free to take a vacation. We've done 25 cruises and mostly on a Disney cruise, we do other cruise line as well like ROYAL and NORWEGIAN, CELEBRITY, CARNIVAL, etc. We never cruise less than 7 days. From our experience with other cruise lines most especially with DISNEY when doing more than 7 days, we expect cruise line to ...

We have sailed on princess before and never had a problem. This was the worst cruise ever! The food was awful and the entertainment consisted of B rated movies that came out at least 10 years ago. No live dance shows. The staff was great but everting else was awful. We went to settle our bill, we spent around $600 for their "classic drink package" which we were hassled about all the time. I had ...

We were so excited to take this cruise, I was looking forward to rest, relaxation and come back after 16 days rested. Well, that didn't happen! The beds are so uncomfortable we could only sleep a couple hours at a time, we didn't get a good nights rest the entire trip!!! After day 3 of sleep depravation, bags under my eyes, headaches and backaches that I finally asked if there was anything they ...

To begin, we spoke to numerous staff members who shared how severely understaffed they were on this ship for our trip. Room service took hours to complete and, that was IF you were lucky enough, they actually came. Guests we spoke with all joked about how useless the medallion app was when ordering anything. People were getting their food and drinks the following day or items that were not at the ...

This was the only sailing during my anniversary. All the dining rooms were booked as they were only open for 4hrs a day. We were forced to eat in the cafeteria dining where the food was most often overcooked or undercooked and rarely open during posted hours. (24hr cafe listed in daily paper) Ordering on the my way ap took 2-5 hrs to get our order. Only 1 person was attending the bars, pizza, ...

We chose this cruise because it is on our Daughter-In Law's bucket list and we were also interested in going through the Panama Canal. Pros: Crew friendly and personable Cabin (balcony) OK Embarkation very easy Room service was great, especially morning coffee International Cafe, Deck 5, great Sabatini's speciality restaurant great Crew very accomodating of passengers with ...

We have done multiple cruises with Princess and this one was by far the worse one. Unfriendly crew, poor entertainment, very poor food with the exception of the Crown Grill, internet was 50/50, either it worked or it didn't. Room service was super slow. Never seen any of the top crew members, like the captain or leading officers. SPA was terrible, overpriced but the biggest complaint was the ...