Please be patient in the reading of this comprehensive review which has taken a long while to compile due to the unwillingness of various sources to explain their actions (inactions) whilst on-board this cruise. Rather regrettably very little input from Princess Cruises themselves to explain their failings has not helped and that their only offering of their ‘sincere apologies’ (5 times over in ...
Response from TaylorW, Social Team, Princess Cruises
Hi ski-watch, thank you for your thorough review and bringing your disappointing experience to our attention. We truly regret that you did not enjoy your time onboard Emerald Princess. We...
It would take us some hours to list all the issues (from a customer’s viewpoint) that need immediate addressing by Princess, as a result of our experiences during the 48 day Southampton to Sydney cruise on the Emerald Princess, but here are just a few to start with, just off the top of our head:
UPGRADING TO MINI SUITE:
When we originally booked the cruise, we wanted a mini-suite but were ...