Europe Emerald Sun Europe Cruise Reviews

Great friendly staff starting with the people who met us at the airport. Getting to the ship was seamless and easy. Everyone from the cabin steward to meal servers to the activity director was friendly and helpful. We were kept well informed every day of scheduled dockings and events. The good food seemed endless with many options to cover almost every taste and serving times that worked for ...

We had never been on a river cruise and wanted to do a Rhine cruise. After a dozen + ocean cruises we did not know what to expect. The ship was beautiful and the crew were great. We had a panorama balcony cabin on the second deck and it was wonderful. The food choices and times that food was available was not good. Due to health problems, I need to eat at least 2 hours before bed. The late and ...

It was our first cruise and we were not disappointed in anything. The ship was spotless and the cabins simply lovely. Slightly small, but they are on a ship and the full window makes them very light and airey. The occasional towels made into animals certainly made us smile. Every member of the crew were lovely and all work incredibly hard. Nothing was too much trouble and you were always met ...

I was interested in visiting the Rhine. Looked for a company and ship which had more activities whilst sailing. Emerald sun not only had a pool, cinema, gym, massage treatment but had an entertainment manager who organised yoga, pilates, zumba and other game shows to include all who wanted to join in. She also sang brilliantly and arranged disco nights. A couple of nights we were entertained by ...

Wanted to see some of Europe. This was an excellent choice. Value for cost is terrific. We stayed in lower level rooms and they were very comfortable with quite adequate room. I wouldn't bother paying extra to get a small balcony (in my opinion). Food is top notch, but we have no food allergies and are meat eaters. But there are vegetarian options if necessary. The staff is very considerate ...

I was really disappointed with Emerald. They advertised their food as being high-end cuisine. It was really average. I had their lunch in the dining room on the first two days of our 14 day cruise, and never returned. There is a lot of food, but it was all of mediocre quality. No complaints about breakfast, there was a lot of variety and it was excellent. Their dinners were not high-end cuisine. ...

We wanted to be on a river that we haven't sailed on, to visit new places & see castles. The Majestic Rhine cruise fit the bill. We had this trip booked for August 2018, but as we all know now, the water level of the Rhine River was too low then, & as such, Emerald Waterways cancelled our trip. We, however, still wanted to fulfill the aforementioned & rebooked for August 2019. We were ...

As travel agent, we wanted to try out the Emerald service, and we are convinced, that the service is fabulous and excellent. We sailed from Nuremberg to Amsterdam, in July 2019. After arriving from the airport we got on board in minutes. The staff is extremely polite, and nice at the reception, in the restaurant, in the bar etc.. The pool has a relaxing atmosphere. The city tours have been well ...

We had been wanting to try a riverboat cruise for awhile now. It just so happened that an Irish musician by the name of Seamus Kennedy, whom we enjoyed seeing at many an Irish Pub in the DC area during the 1980's was, along with his wife, the host of this cruise. We had not seen him perform live in 35 years and he was still amazing! The company sponsoring the cruise was Mayflower ...

This was our first cruise and we had just begun to explore river cruise options when we learned our friends, who were seasoned travelers, had completed the research and had already booked this cruise. While we had never been on a cruise so we had nothing direct to compare it to, we have lived in Europe - Germany & Belgium, in the Middle East and we have traveled extensively. Without question, ...