"From the moment we stepped onto the Ship we felt comfortable and well looked after, the service levels are just right, not pushy but just right.We had a truly memorable time on the ship and the staff made it so...."Read More
Adventurers from Forton
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1-10 of 89 Europe Emerald Radiance Europe Cruise Reviews
After all the issues with the pandemic, this cruise was just what the doctor ordered. We had the most amazing food cooked in the tiniest of spaces. These guys should be on Masterchef. The crew were fantastic - very friendly, very helpful and looked after us brilliantly. The daily information and organisation could not be bettered. There was no reason not to know what was happening on any day or ...
From start to finish the whole cruise was a fantastic experience. The transfers to & from the airport went seamlessly & the reception on arrival friendly & informative. The crew were friendly & helpful & the atmosphere was very inclusive. The food & wines were excellent. All the public areas were always kept pristine. Although the cabin was snug this was never an issue. It was very comfortable & ...
It was our first river cruise and this was a test trip. It has spoilt us for other trips we fear as all the crew were Portugese and wanting to highlight their hospitality. English was not a problem either. Everything being included was a real treat too. Delighted to say it exceeded our expectations. Not really for children as much as we love them! Embarkation and Disembarkation was so slick we ...
We chose this cruise to sample something different plus the Portugese crew seemed a plus. The facilities were kept clean. We didn't really want for much of anything. Food was good, free beverages were too. The dining areas were always opened at the designated times.
Tours were interesting, but after the first church & museum visit they all started to run together, so we broke away from those ...
The ship was well appointed and it was spotlessly clean.
The staff were all helpful and Natalia kept us well informed about the next days events.
The Duoro is a very picturesque part of Portugal and the locks were fascinating. Being able to watch from the sun deck was lovely. Trips were well organised although I felt paying extra for some trips was unreasonable.
The meals were generally ...
Having visited Porto on a cruise twice before, we were keen to see the valley and booked Emerald Radiance on the recommendation of our travel agent and we’re certainly not disappointed.
Generally very well organised, a smaller ship to fit the locks but modern with excellent facilities for its size. Crew were all local and amazing without exception.
A few niggles meaning 4/5 (internet didn’t ...
Our biggest beef with this cruise was that Emerald failed to enforce the stated Covid protocols that Emerald insisted passengers adhere to by wearing masks in common areas when moving about and on the coaches for excursions.
We were also advised at short notice prior to the cruise that passengers were required to provide proof of a negative PCR test before embarkation, this despite there being ...
A fantastic trip. The food and wine was excellent and the experience of watching the beautiful scenery glide past as we relaxed onboard will remain with us for a long time.We were celebrating our Ruby wedding anniversary and the crew went out of their way to make it special for us. The trips were interesting and the guides friendly and knowledgeable. We are fit but the hilly nature of the terrain ...
We had always planned to do the Douro river cruise. When we researched the ships, Emerald seems to fit our requirements. The ship offered a very high level of service. The events and tours were ideal for covering a lot of our interests. Most of them were included in the price. Every tour we took exceeded our expectations. The staff onboard were top class and very friendly.
Two keys ...
We chose Emerald Waterways having seen Jane Macdonald cruising on the same boat on her TV programme. The boat was very luxurious and the Portuguese crew were very attentive and friendly. The food was excellent - buffet breakfasts and lunches and a la carte dinners. Upon booking we asked about their inclusive drinks package and they gave us that for free. We enjoyed not having fixed dining times or ...