9 Emerald Waterways Emerald Dawn Cruise Reviews for Senior Cruises to Europe - All

An excellent cruise to enjoy. All facilities excellent. Staff excellent . This cruise is seriously tops. The staff were helpful and not over intrusive. It is difficult for staff to provide just the correct amount of ... Read More
An excellent cruise to enjoy. All facilities excellent. Staff excellent . This cruise is seriously tops. The staff were helpful and not over intrusive. It is difficult for staff to provide just the correct amount of friendliness without being invasive. The staff on board Emerald Dawn were excellent. They provided us with a wonderful experience. The organised programme was exciting, and very well planned and we were guided through the most interesting sights of all the cities and villages we were able access. Many of the activities required overseeing at a very high level and the Emerald Dawn staff and guides achieved this level unhesitatingly. The tour guides had extensive knowledge of their area and this was noticed by the passengers. Overall our time onboard the Emerald Dawn was amazing and we would seriously like the staff to be praised for the excellent presentation of the river trip onboard the Emerald Dawn Read Less
Sail Date August 2019
The ship is wonderfully built, very clean and functional. The rooms made the most of space and had great storage. We were on the top sleeping floor and found it very quiet, although some of our fellow passengers did not have the same ... Read More
The ship is wonderfully built, very clean and functional. The rooms made the most of space and had great storage. We were on the top sleeping floor and found it very quiet, although some of our fellow passengers did not have the same experience on the lower floors. The daily excursions were run without a hitch and ran like clock work. The food was 5 star and abundant. The crew took care of our every need and the embarkation and disembarkation went without a hitch. We extended the River Cruise both prior and following the River Cruise and were well looked after, never needing to worry about anything. Our luggage and transfers were all taken care of seamlessly. The Cruise itself was a good mix of time on land and cruising the best part of the river scenery on the ship. All in all, it's been very well thought through and we would highly recommend the Rhine River Cruise with Evergreen Cruises. Read Less
Sail Date August 2019
This is our third cruise with Emerald. Did same cruise 3 years ago. Beautiful ship. Spacious and spotlessly clean cabins. Excellent service and choice of food and drinks. Very attentive and friendly staff. Interesting shore excursions ... Read More
This is our third cruise with Emerald. Did same cruise 3 years ago. Beautiful ship. Spacious and spotlessly clean cabins. Excellent service and choice of food and drinks. Very attentive and friendly staff. Interesting shore excursions every day. Good entertainment. Absolutely no problems or concerns. Definitely recommend. Daily information sheets and maps of each excursion. Cruise director very knowledgeable about places visited. Guided daily tours very informative regarding town and village histories. Comfortable coaches to same. No problem airport pick up and drop off. Emerald staff at airports to help. Lovely pool on board which converts to cinema during the evening. Free tea and coffee machines 24/7. Free wine beer and soft drinks with meals. Excellent selection of food at breakfast. Buffet or a la carte at lunch. A la carte for dinner with choice regional foods (5 course) or steak, chicken or fish if preferred. All in all an excellent cruise line. Definitely be visiting again. Thank you Emerald for yet again a wonderful 2 weeks. Read Less
Sail Date August 2019
We where looking for a different idea for our holidays and went to a presentation for Emerald Waterways in Vancouver. We were impressed with the presentation and the all inclusive price no nickel and dimming you at very turn. So we took ... Read More
We where looking for a different idea for our holidays and went to a presentation for Emerald Waterways in Vancouver. We were impressed with the presentation and the all inclusive price no nickel and dimming you at very turn. So we took a brochure and a couple of weeks later booked the 8 day trip down the Rhine. We had an excellent trip, enjoyed all the off boat excursions. They were all very well organized with each days itinerary and map of the excursions. The guides where quiet knowledgeable and with the Quietvox system you could easily follow and hear your guide. Topping it off was the excellent food and service with lots of choices. I really liked the extra touch of the towels sculpture left at the end of the bed with the next day programme. We will be looking forward to another Emerald Waterways trip in 2020, somewhere ??? Had a great holiday and highly recommend Emerald Waterways. Read Less
Sail Date June 2019
We chose this cruise because we wanted to experience a river cruise. We were pleasantly surprised by Emerald's ease of embarkation. We were met at the airport and taken to our ship by motor coach. Upon arriving we were treated like ... Read More
We chose this cruise because we wanted to experience a river cruise. We were pleasantly surprised by Emerald's ease of embarkation. We were met at the airport and taken to our ship by motor coach. Upon arriving we were treated like royalty with drinks and a light lunch provided. We were then escorted to our rooms, which I must say were spotlessly clean and certainly large enough to accommodate all of our belongings. The staff could not have been more friendlier or helpful. The entertainment was wonderful. Everything from a Master Chef demonstration to Disco night! All the excursions were very well planned and we enjoyed each location and the tours. The food was beyond our expectations! Our wine glasses were never empty! Disembarkation was very well planned and we were taken to airport with plenty of time to spare. I would highly recommend Emerald as there service and care was beyond our expectations! Lovely crew on the Emerald Dawn! Read Less
Sail Date August 2018
We chose this cruise company which is marketed as Evergreen in Australia, because of Cruise Critic ratings and also word of mouth feedback from others who had sailed with Evergreen/Emerald. We spent eight nights on Emerald Dawn and then ... Read More
We chose this cruise company which is marketed as Evergreen in Australia, because of Cruise Critic ratings and also word of mouth feedback from others who had sailed with Evergreen/Emerald. We spent eight nights on Emerald Dawn and then transferred to Emerald Sky for six nights because of low water levels in the Danube River. We only spent one day travelling by bus and we did not miss any scheduled stops. The transfer from one boat to another was very professionally organised, made into a smooth transfer for the passengers. Our cruise director, Michael, stayed with us for the whole cruise and that was very pleasing. Michael is very professional, helpful, informative and certainly impressed us with his ability to know the names of all passengers within a short period of time. Emerald Dawn is apparently one year newer than Emerald Sky and this was only evident in small ways where feedback from previous passengers must have been taken and used to make improvements such as extra storage in the bathroom, a small desk built into the cabin. Both boats were of a very high standard in overall presentation. We did not want to be paying for a cruise with unlimited alcohol available throughout the day because only one of us actually drinks alcohol. The wines supplied with lunch and dinner met our needs. We really enjoyed the fact that passengers came from several countries, eg, Australia, Canada, US, UK, NZ. Dining with passengers from various countries was one of the pleasures of the trip, we found our fellow passengers to be very friendly. Passengers ranged in age from very young adults to quite fit senior citizens. This cruise catered very well for passengers wanting more physically challenging activities such as hikes and bike riding through their Emerald Active Options.We enjoyed a guided bike ride about 20kms out into rural areas.(using bikes from the boat) when the boat was moored in Amsterdam. All the local guides were of a very high standard, all used spoke English very clearly and use of the Quiet Boxes (Whisperers) helped make guided walks very successful. Overall, very good value for money. Read Less
Sail Date July 2018
The vessel was very new with excellent facilities onboard. Having previously travelled with Scenic we actually preferred the less formal service provided by Evergreen (who are part of the Scenic corporate group). Overall food, ship ... Read More
The vessel was very new with excellent facilities onboard. Having previously travelled with Scenic we actually preferred the less formal service provided by Evergreen (who are part of the Scenic corporate group). Overall food, ship facilities, & the service levels that staff consistently provided were excellent over the full duration of the cruise. Highly recommend this service provided via Evergreen Tours on Emerald Waterways vessel "Emerald Dawn". With return airfares in the total tour cost it is great value for your money. The shore tours were quite informative with tour guides ranging from dry and boring to witty and humorous to keep our attention. We had intended to cycle in 3 different ports as advertised by Evergreen, but were disappointed when we found only 16 bicycles available for 164 passengers. Any reasonable mathematician can quickly see their are going to be some very unhappy guests. After some colourful dialogue to the Cruise Director on behalf of the cyclists who registered but were unable to go cycling along the river paths, the Cruise Director then went the extra yard to hire extra cycles to prevent a social media backlash. In closing we thank the Cruise Director for eventually coming through. However "caveat emptor" let the buyer beware of what is being advertised for your cruise before you pay for it in full. Bon voyage !!! Read Less
Sail Date July 2018
This is the first cruise we have undertaken and thoroughly enjoyed the whole experience. The ship was absolutely spotless, the crew very very helpful with cruise director Alex there to help. The dining was an experience on it’s own, the ... Read More
This is the first cruise we have undertaken and thoroughly enjoyed the whole experience. The ship was absolutely spotless, the crew very very helpful with cruise director Alex there to help. The dining was an experience on it’s own, the food beautifully cooked and served by very competent waiters. The on shore excursions were well organised with very knowledgeable guides. The highlights for us was Strasbourg, The Black Forest museum and the cable car ride to the castle in Koblenz. We will most certainly book another river cruise, land in view the whole time! We flew from Newcastle but the return wasn’t as straightforward as we had to change planes in Paris C de G, a massive place. The only part of the holiday we didn’t enjoy. One abiding memory is the amount of cargo carrying vessels on the river and negotiating the large locks. Another was the size of the Lorelei statue, blink and you missed it! Read Less
Sail Date June 2018
First time river cruise for us. Had seen the commercials on television and we had always wanted to enjoy one. Emerald Waterways offered us half off and a drink package so we chose a 14 day sailing up the Danube starting in Budapest. ... Read More
First time river cruise for us. Had seen the commercials on television and we had always wanted to enjoy one. Emerald Waterways offered us half off and a drink package so we chose a 14 day sailing up the Danube starting in Budapest. Random knowledge which might help you in your choice: Ship sails under 2,000 bridges and goes through 68 locks on its way from Budapest to Amsterdam. A lot of traffic is on these rivers and will dictate how your trip will be (and of course if it is high water or low water level). One town we stopped in was cut short by 1 1/2 hours because we couldn't get through some of the locks during our time period. The ship is about 2 years old. You don't need an adaptor for your iPhone. The ship is great everything worked well. Our room, on the third floor, had ample storage, was clean and bright. Small but you are rarely there. One elevator. By law you are not allowed on the top deck of the ship for 5 days in a row. The reason being is that the space between the ship and bridges can be measured in inches! The ship takes on water to lower its profile on some of these bridges and the Captain's wheelhouse would sink down. Shorts were worn at dinner time I noticed except for the two special events. Internet worked well except when we were in a dock or in the countries of Hungary or Slovakia. Sometimes video would take a while to buffer if a lot of people were on it but very good for email or texting. On our ship most of the passengers were Australians followed by Canadians then people from the UK and finally Americans. Service was exemplary, most of the staff was from Serbia. Food was good, sometimes very. I felt that they tried too hard to make it look good instead of taste good. They varied it with the country the ship was in. Ship had three levels for the rooms. We walked through them all before most had boarded. The first deck the windows were very small and you had to look up to see through them. The people in them complained that it felt like a dungeon. Second and third decks were fine. You will be amazed at the number of river ships sailing. Sometimes we would dock and there would be ten other ships docked there. And you will have to walk over them to get to the destinations as the ships dock against each other. Do some walking before you go. This trip entails walking miles over uneven terrain. Bring a pair of shoes with you, get used to climbing stairs. There is usually a slower group you can join if walking is a problem. The ships in the commercials show the ships docking right in town. This is a fallacy. Usually you are bused (not far) into where you are going. Depends on the Dock Master of the city and the time you arrive but we usually docked out of the city center. Bring something to read, have a internet device or a hobby. You spent a lot of time on the ship sailing between stops. You will usually stop in the morning, have a tour, some free time in the city and then back to the ship. Get to your starting city a few days early if you can. Heard a lot of stories from fellow passengers about delays, lost baggage, etc. More air flights are delayed in summer than any other time due to storms. Great water pressure, almost instant hot water all the time. They allow you to ride their bikes. You sign them out. We did eight miles one day. They offered a stop where you could ride between cities next to the Danube (26 miles). We passed as the bikes were not that good. Our ship started out with 169 passengers and at Nuremberg we lost 38 and picked up 10. The ship brought on local entertainers and we enjoyed them all: Dancers from Hungary, a German Oom-Pah band, a German glass blower, Austrian lady whose family business made wine and jam. Ports: Budapest: Our second favorite port. We flew in here and enjoyed our cooking class, city tour, time at the Széchenyi Medicinal Baths. The ship cruised down the river here at night while it was illuminated. Hungarians lined the many bridges and cheered at us while we passed underneath. Wonderful! Bratislava: Favorite stop. Wonderful little place. Ship stopped right in town. Lots of time here, very inexpensive. Vienna: Lovely time. A large town though and very busy. Did the walking tour and went to the Spanish Riding School and attended a concert at night (had to buy it--worth it). Durnstein: Lovely little town. We skipped the palace tour but others said it was lovely. Melk: must do of course for the Monastery. Jaw dropping. Linz: another fine little town. Passau: we skipped this one and took the optional tour to Czech Republic city of Cesky Krumlov which we thought was superior. Even though it was about an hour and a half bus ride from the ship we felt we had a lot of time here. Castle, shopping. Regensburg: Wasn't too excited after our trip here. The only thing was another church and the thousand year old place where they had been selling sausages. Nuremburg: another large city we could have skipped. Bombed and ruined over 95% during World War II. Hitler's favorite city and they took us to a few places where he had given speeches. Had time to shop here and lunch outside the ship. Bamberg: Bishop's residence we liked. A nice tour. Gardens. Wurzburg: A charming little town with rivers through traditional German buildings. Miltenberg, Rudesheim- two little cities. You will see churches, cobblestone lanes. Little time in either. Cologne: I felt that the only reason they stopped here was for the church. Another large busy city I wish they had skipped for another one. You can pay to walk up the 532 steps to the steeple top as many on our ship did but we passed. Heard it was cramped and hot and the view was anemic but did not do it personally. Amsterdam: Canal tour on boat, walking tour (or some did bus tour). Ample time here as you get here the night before so you have a full day. We went to Ann Frank's house tour and ate out. Also walked back through the red light district at night time. Transfer to airport was seamless and easy. Ship is small so if you do not get along with someone on the ship there is little room to avoid. Most get the drinking package and will try to get the most out of it. You can understand where that is going. Are we glad we went? Of course. Saw and experienced so much. Wished there had been enrichment classes on board. Small ship with one cruise director who went above and beyond as the ship was never certain to arrive when it was supposed to. Passed at least twenty-thirty castles and man interesting buildings. Bring binoculars. Enjoy! I hope this review has helped. Read Less
Sail Date August 2017
Emerald Dawn Ratings
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