7 Emerald Waterways Emerald Dawn Entertainment Cruise Reviews

We choose because of going with VBT bike tours. We were treated well by the cruise staff and VBT leaders. Layout of cabin perfect. Beautiful room and panoramic picture window. Great location new to us. Weather surprisingly perfect. ... Read More
We choose because of going with VBT bike tours. We were treated well by the cruise staff and VBT leaders. Layout of cabin perfect. Beautiful room and panoramic picture window. Great location new to us. Weather surprisingly perfect. Coffee excellent. Appreciate free water bottles in room and on leaving ship. Spacious storage of cabin. Best layout of a cabin on a cruise we have ever had. Good food. 24 locks on the Danube and the canal were interesting. The Vienna special excursion to the music museum to see the group of seven musicians was excellent and entertaining as well as a beautiful location. The VBT trips each day were under 22 miles. Good bikes. The bike trips were rated as easy and basically were. Recommend being used to a bike before you get on. Hotel room for the pre- in Prague and the post trip in Budapest were excellent. Recommend highly. Read Less
Sail Date October 2019
This was my third trip using Evergreen (Australia), known as Emerald in Europe. My first 14day river trip. From the moment of embarkation to our disembarking, I could not fault this trip. All crew members were , at all times friendly, ... Read More
This was my third trip using Evergreen (Australia), known as Emerald in Europe. My first 14day river trip. From the moment of embarkation to our disembarking, I could not fault this trip. All crew members were , at all times friendly, happy and 100% professional. The onshore trips were most enjoyable and local guides knowledgeable, and pleasant. The meals on board were excellent, with lots of choices. A very big thank you, must go to our Tour Director , Luis His organizational skills were first class, and the whole trip went very smoothly. At all times, the ultimate professional, but also interacted well with the passengers. He had a great sense of humour, and a very happy disposition. (thanks for the dancing and the karaoke !!!!!) I was also fortunate to do the Paris and Prague extensions which also were well organised and enjoyable. One should not forget to mention Adam, the cabaret singer, and entertainment director. A pleasant young man, who also interacted well with the guests. I cannot speak highly enough of Evergreen tours, and I sincerely hope to be able to enjoy more travels with them. Read Less
Sail Date July 2019
We have just completed the Amsterdam to Budapest Christmas Markets river cruise. It was very good trip and I would highly recommend it to anyone. We were somewhat worried about the river levels as Europe had a terrible summer and many ... Read More
We have just completed the Amsterdam to Budapest Christmas Markets river cruise. It was very good trip and I would highly recommend it to anyone. We were somewhat worried about the river levels as Europe had a terrible summer and many cruises were impacted with people having to change boats or take long legs on coaches. Thankfully this never happened to us. Whilst, Evergreen have their river guarantee we didn't need to rely on it. About a week before the cruise we were called by Evergreen to tell us the situation and give us a couple of options. We decided to proceed as planned. The ship was excellent and we were in a grand balcony suite, it provided a a little extra room and a few extra comforts. Now for some specifics: Food: The food was a generally pretty good - in terms of quality and quantity it couldn't be faulted. Where there is room for improvement is variety. As someone who doesn't eat fish/seafood I was often left with one choice. They have a couple of standing choices in terms of steaks and chicken but these were not well prepared in my opinion. Alcohol - they offer free beer and wine with meals. If you want anything else outside of meal times you will need to pay for it or arrange for a drinks package. This is what we did. Laundry - depending on your canine choice you may get some pieces of laundry included - a couple of pieces a day. Regardless its not enough and the laundry charges are stupendously high. Tours - You basically stop in a town each day. Usually in the morning, you have breakfast and at about 9am you muster to go exploring. There are local guides and audio devices for each person so you can listen to the guides explanation. This was very good and all of the guides we experienced were professional and most often had a great sense of humour. They are usually residents in the towns you visit. You then get a couple of hours of free time to go shopping or exploring in your own time. Discover More Tours - These tours are offered as additional extras. They go to slightly out of the way places - usually by coach. You pay more for these and they happen while the rest of the passengers are doing the standard tour. We did a couple - to the Dracenfels castle and to Saltzburg. Each of these was about $120 per person. The Salzburg tour was excellent (think town from Sound of Music) the Dracenfels castles was a complete waste of time and money. This was one of the first tours and as such it didn't help us get off to the best start. The castle is basically a large house that has been designed to look like a castle. It was opened up especially for our tour - but that said there were covers over stall/shops that had been set up inside to keep them out the snow. The guide tried hard but could do too much. There were a number of onboard entertainment events - including local performers from Austria and Hungary - excellent events. There were a couple of other entertainment activities such as trivia and dance nights. The cruise director we had on board - Darren, was excellent. He worked tirelessly to make everything happen. A great personality and helped make the trip fun. Cannot recommend him highly enough. I've seen a few other comments about the age of the passengers. My wife and I are both 46 and while we amongst the youngest on the ship (there were a few in there 20s) we didn't feel out of place. There were plenty of fit and able people and most groups walked a good pace. There was typically one group for 'slow' walkers. As I indicated earlier we really enjoyed the trip. We paid for the upgrades to business class flights and the upgraded cabin. The business class flights were a good option when coming from Australia especially if you are over 6ft tall. We arrived a little early - 3 days in Amsterdam and stayed a little later in Budapest (another 3 days). If I had my time again I would reduce the post cruise Budapest stay to an extra day. We will probably take another cruise like this in a couple of years to go and we happily choose Evergreen again. Read Less
Sail Date December 2018
We researched numerous cruise lines and trips by length of trip and price. We found the Emerald Waterways trips to be the best value for money. Since we were flying in from Western Canada, we decided to make the travel time worthwhile, ... Read More
We researched numerous cruise lines and trips by length of trip and price. We found the Emerald Waterways trips to be the best value for money. Since we were flying in from Western Canada, we decided to make the travel time worthwhile, and take one of the longer cruises (15 days) and added the extra extension to Prague. When we came out of the airport in Amsterdam an Emerald representative was waiting to take us to the ship. A crew member came to take charge of our suitcase. Signing in to register onto the ship went very smooth, we were then escorted to our cabin and shown around and what was where and how it all worked. We were told that refreshments were available in the lounge whenever we were ready after freshening up a bit. From there we thought we were in heaven. Service in the Lounge and Dining Room was superb. The food was first class and varied and I was afraid I'd gain weight in those two weeks. All meals provided a choice of wines and/or beer. We had been provided a personalized itinerary outlining what we had singed up for when we booked the tour, so there were no real surprises. Our tour director (Michael) was absolute tops. He was a pleasure to deal with and never too busy to provide answers to questions which might arise. All of the tour guides were local and knew the local history and provided that little extra information that cannot be gleaned from reading a guide book. Obviously some were better than others. The only criticism I can level is the fact that neither my wife nor I were aware how long the bus trip from Budapest to Prague would be (8 hours on the bus). That makes for a long day. One slightly negative item was that one excursion we had signed up for and prepaid was cancelled for lack of participants. We were advised this happens occasionally and a refund will be sent to us automatically. The other unfortunate event was the fact that the water in the Danube was too low for the Emerald Dawn to go all the way to Budapest and we had to be bused around the low water area to meet the sister ship to finish the trip. This is out of the control of Emerald and fortunately they had the other ship available to allow us to continue. This unfortunately required packing up our belongings and then unpacking on the Emerald Star. We found the service on the Star to be one step lower than on the Emerald Dawn, and this feeling was echoed by a number of other guests as well. We had heard about some other river cruise lines that did not have the extra ship available and their guests were given the choice of flying home or continuing the entire tour by bus. I would highly recommend this tour and would do it again, except for the Prague extension. I would however be interested in visiting Prague as a separate trip for two weeks or so - it is a fascinating city. Read Less
Sail Date July 2018
We were on the Splendours of Europe trip from Amsterdam to Budapest from April 28th until May 12th with a group of eighteen people from Canada. Many of our group were celebrating special birthdays and anniversaries and for many it was our ... Read More
We were on the Splendours of Europe trip from Amsterdam to Budapest from April 28th until May 12th with a group of eighteen people from Canada. Many of our group were celebrating special birthdays and anniversaries and for many it was our first trip to central Europe. We all agreed that the cruise part of our trip was the highlight. The ship was nicely appointed, the food was good, the entertainment was enjoyable, the tours were well balanced with interesting historical information at a good pace but the crew were the BEST! I had inadvertently left my iPad in the Frankfurt airport prior to the cruise and would not have been able to arrange to get it back with the help of Michael, the cruise director. He went far above and beyond what would be expected to help me and in the nicest way. Thank you again Michael. I would be remiss if I didn’t also mention that the rest of the crew could not have been more pleasant and helpful. They all seemed very happy at their jobs and with each other. We would definitely choose Emerld Waterways for another river cruise. Read Less
Sail Date April 2018
I had never been on a riverboat cruise so picked this one simply through online research and because it stopped at the places I wished to see. The excursions and visits to castles, palaces, abbeys, churches and historic cities and towns ... Read More
I had never been on a riverboat cruise so picked this one simply through online research and because it stopped at the places I wished to see. The excursions and visits to castles, palaces, abbeys, churches and historic cities and towns were all wonderful - I’m sure I will never be there again, so it was a very compact and educational 2weeks. Most of the guides were very good. Some, however, dwelt on an excessive amount of facts which were quickly forgotten, too numerous to remember. I had some difficulty adjusting to and accepting the limitations of the riverboat itself. This was partly due to the fact that I had previously taken so many ocean cruises on some very large ships. We had a one bedroom suite which gave us more room than most of the passengers. The room needed more lighting esp. for a vanity. Women are still not considered in most hotels, ships etc. I disliked the open seating at the dining hall. If you did not get there promptly it was not always possible to find seating for all of your party together. Breakfast and lunch times were good re food choices, but the evening meal left much to be desired. Being exposed to European dishes is fine but not every night with the same selection of foods. I found it impossible to eat much of the food offered. A lot of it simply was too spicy or strange for me. When not on an excursion there was virtually nothing to do on board the boat. The lounge was too small to accommodate everyone, the pool was a joke and the library consisted of a handful of books. Read Less
Sail Date October 2017
This was our first river cruise and it would be difficult to find fault with anything. We started with 2 nights in Prague, which was in a very comfortable hotel with an excellent tour guide. Transfer to Nuremberg was by the most luxurious ... Read More
This was our first river cruise and it would be difficult to find fault with anything. We started with 2 nights in Prague, which was in a very comfortable hotel with an excellent tour guide. Transfer to Nuremberg was by the most luxurious coach we have ever been on, and was completely hassle free. A great way to set up the rest of the trip! The ship was stunning, cabins were very clean and comfortable, the food was superb and plentiful! All the crew were extremely helpful and went out of their way to make the trip as much fun as they could. The drinks package at 20 euros a night was an absolute bargain and worth every penny. We did not need to take the extra excursions as the inclusive trips were well thought out and planned, with local tour guides who were very knowledgeable and took just the right pace for all members of the trip. We would not hesitate to return (when funds allow!!) Read Less
Sail Date September 2016
Emerald Dawn Ratings
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