We are platinum members, and this cruise was a nightmare. First, we always get a handicap room, since my husband is very unsteady and uses a walker. Upon arrival, we were booked a regular inside room, which, means the bathroom has a step up and a very small shower. Our agent assured us he booked us a handicap room. Went to guest services and no rooms were available. Entertainment was terrible! ...
Left Miami on Friday and back on Monday. Stopped in Key West and Nassau. Embarkation was fast and smooth. We did not bring much luggage so we carried on our bags. On the ship 10 minutes after arriving for our 11:30am checkin. First impressions were how clean and well maintained the ship was and staff were there to answer any questions. Dropped bags in state room which was being cleaned and this ...
I have done several cruises on very large and luxurious ships, as well as on small and very simple ships. I took the risk of doing the cruise with MSC on the weekend of April 12 to April 15, 2024 and I was a little skeptical that I would have a good time;...but what a great surprise I found, it has been one of my best experiences traveling on a cruise. The service and attention was excellent, much ...
I have cruised NCL many times and have been on the Jade before. Things have changed with this cruise line. Customer service was not good. Could not get a water bottle or even a pad of paper and pen for the room. Was told this was only available for full suites and above, we had a balcony suite. Terrible entertainment with no real production show. Food in there free restaurants was awful. Again ...
This was my first cruise on Norwegian, but my 16th cruise overall. It was my favorite! The crew were ALL friendly, enthusiastic and fun. The food was good, service great, and the activities fun. Shout out to Patrick and Bruno (entertainment,) the waiters and bartenders from Topsider, Edwin and his fellow coffee singer, and Miss Washy-Washy! We bought 8 vouchers for CruiseNext and can’t wait to ...
This was my first platinum cruise the perks were great. I read reviews on this ship prior and took it with a grain of salt. This is my review . I do not like to complain i work in customer service and the whole world is short handed ,but this was the worst cruise i ever cruised on.carnival needs to step it up!! i have been on freedom in the past. Bars by the pool during spring break always ...
Ah, finally off the Carnival Legend. Thank the Lord and all that is Holy. First time on a cruise, and very little positive to say. Abandon all hope, ye who enter this ship with the hopes of having a smooth, relaxing vacation.
Where do I start?
Get on the Legend, go to my room and it’s 110 degrees in the cabin. Their “solution” to get you to shut up is to give you a desk fan…you've paid ...
We love NCL; this was our fourth cruise with them.
Started with a weather issue and Bermuda drop as a port; we did not find this out until we were in the check-in line. Not a problem, no one can control the weather!
With this change, our itinerary was reversed from the original plan. NCL service is great and one of the reasons we love it; helpful staff, nice and clean public areas, pool, ...
Traveled with my husband and two teens. Not much to do for teens. Teen club was a huge disappointment. Ship was way too crowded. Couldn't get even 1 chair near the pools. People put their stuff on the chairs for the entire day. You're constantly online waiting, even sometimes at the buffet. Food is fine, very repetitive by the 3rd day. Kids had the soda package. Half the machines ...
My recent voyage aboard the Carnival Cruise Dream from April 6th to 14th was a rollercoaster of experiences, ranging from delightful surprises to disappointing letdowns.
Let's start with the positives. Among the sea of mediocrity, two stars shone brightly. Dewa, our room attendant, embodied excellence in customer service. His attention to detail and friendly demeanor made our stay memorable. ...