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456 Durban to Africa MSC Cruises MSC Sinfonia Cruise Reviews

We picked this cruise because of the Ports of call, We had 3 days of in Durban before joining the ship.The first port was Reunion followed by Mauritius, Seychelles,Jordan, 2 days thru the Suez canal, On to Greece, Kotor, Split, Ending in ... Read More
We picked this cruise because of the Ports of call, We had 3 days of in Durban before joining the ship.The first port was Reunion followed by Mauritius, Seychelles,Jordan, 2 days thru the Suez canal, On to Greece, Kotor, Split, Ending in Venice. As you can see the ports are the reason we booked the cruise. After reading lots of reviews about MSC, which WHERE NOT ALWAYS GREAT, We decided to book any way. The ship, 2.300 passengers, Not as big as we normally sail on, But big enough. Food,Very poor,In the main Dining room, Very small portions, A rack of Lamb was 2 VERY small chops, 6nights on the run we had the same soup with a different name, Red Pepper which was Yellow ? All based on potato soup. The service was very slow, This was not the fault of the staff waiting on, but the time it took the kitchen staff to serve the food. Twice we decided to eat in the Buffet in the evening, Only 2 mains where available, One was a meat stew, the meat was 75% fat, Unable to eat any of it,The other MAIN was a HOTDOG . If you dont fancy any thing on the Menu we where told there is always a CURRY available, We tried it a few nights, On the last night before Venice, My wife plus an other lady and my self Decided to have the LAMB curry, When it arrived there was no meat only 4/5/ lumps of bone, I asked the MD where is the Lamb, He tried to make a joke of it and said Its not Lamb curry, Its Bone curry, He took it back to the kitchen, I am still waiting for an answer, But we have been home 4 days. You are told that if you want water with you meal, You can buy bottled water at $3 a bottle, Which we did. Until after around 2 weeks in the the cruise, When one Lady on out table asked to see the catering manager due to the number of complaints we had made. We where then informed that you DONT have to buy water, You just ask for a glass of water and you can have as much as you like FREE. Entertainment, All a bit hit and miss, The best show was from the staff, Fantastic. Ports of call, Can not fault any off them, All of them where first class, There was one port which gave concern, Kotor. Kotor is a Fantastic place and this has nothing to do with the port, But it took us 45 mins to get of the ship due to the Angle of the gangway, It was so steep, When asking some of the ships Officers why it was used like that, They told me that they did not know about the tide when the ship docked?. Cruise ships are booked 18/24 months in advance, If they did not know about the water levels when the ship is due, Some one is in the wrong job.As some one who has worked on Cruise terminals for a number of years, THAT gang way would not have been used in THE uk. 4 Days out of Durban . I had been Drinking S.A.Cider, Which was very good, On the 5th day they ran out of it, 5days after leaving port, 3 days before we reached Venice they ran out of Tonic Water, That was the end of the G/T. Think what you like of this review, But this is how it turned out, We have an other cruise booked with MSC NEXT YEAR, But that was booked before we took this one, We have only paided £100 deposit each, Which may be worth loosing. Read Less
Sail Date April 2018
We were on a cruise trip "Oppiwater Kunstefees RSG" to Maputo, Portugeuse Island and Pomene on April, 15, 2018. It was for 5 nights to remember for a long time. Although we couldn't get off the boat at Pomene, because of ... Read More
We were on a cruise trip "Oppiwater Kunstefees RSG" to Maputo, Portugeuse Island and Pomene on April, 15, 2018. It was for 5 nights to remember for a long time. Although we couldn't get off the boat at Pomene, because of the weather, there were enough to do like watching shows, swimming or just relax and many more. There was a big variety of delicious food to eat. The crew members were very friendly and helpful. We have all we need in the cabin. No shortage at all. They came about 3 times daily to clean up the room. When we left the room and came back all was neat and cleaned. I can't wait for my next trip in December 2018. Thank you to the Captain and all Crew members of the MSC Sinfonia for a wonderful and safe trip. It was really a wonderful and great experience to do this trip. Read Less
Sail Date April 2018
We chose this to celebrate a 60th birthday. We all had to save for a long time so so excited as I had been on board before and loved the whole experience. However unbeknown to us the Op die Water took over there was no entertainment at all ... Read More
We chose this to celebrate a 60th birthday. We all had to save for a long time so so excited as I had been on board before and loved the whole experience. However unbeknown to us the Op die Water took over there was no entertainment at all in evenings for the English and we were ready to get dressed up every night booked the early dinner so we could go to all the shows etc. so disappointing and I had encouraged all the girls to do the cruise and it was nothing like we were expecting. The service and food was fantastic but sadly not worth all the money we had saved without the entertainment We May as well have booked into a hotel Even the music on the deck was in Afrikaans we had to ask them to please play some English music which did but not for long. Unfortunately we weren’t able to go the island due to big swells. I flew in from the UK and two other girls flew in from Zimbabwe one from Pretoria and the other from Scottburgh. Read Less
Sail Date April 2018
We decided in November 2017 it is time to try a cruise and see what it is all about & just went into Pentravel to book. We didn't know it was Oppiwater Festival & we were really surprise about all the show's. The celebs ... Read More
We decided in November 2017 it is time to try a cruise and see what it is all about & just went into Pentravel to book. We didn't know it was Oppiwater Festival & we were really surprise about all the show's. The celebs on this cruise were all very friendly & we really enjoyed meeting them all in person. It was just a pity that the travel agent didn't tell us we need to book tickets for all the shows, but we were lucky enough to have gotten some complimentary tickets. We did not go on any shore excursions because we heard that there was no facilities on the Portuguese Islands & because of safety reasons & weather conditions we could not get off at Pomene. It was not a problem for us as there was so much to do on board & we still enjoyed ourselves. We are telling all our friends & family that this should be one of the things on their bucket list to do. We are already planning to go on another cruise hopefully on the new Musica that is coming soon. This was worth every cent we spend from start to finish it was worth it. The service on board is excellent, the food is good, entertainment excellent, cabins comfortable, everything is just perfect, We were also pleasantly surprise at how quick the embarkation & disembarkation process went, the only real problem was with the waiting for parking at Durban harbour, but once you had your parking it was smooth sailing from there on. One other thing the cocktails are amazing. Read Less
Sail Date April 2018
It was our first cruise; we thought it was luxurious and senior citizen/disabled friendly - we met old ladies who were over 80 years of age. It inspired us, as one has the idea that after 70 it would be difficult to travel on holidays, ... Read More
It was our first cruise; we thought it was luxurious and senior citizen/disabled friendly - we met old ladies who were over 80 years of age. It inspired us, as one has the idea that after 70 it would be difficult to travel on holidays, etc. but It gave us new hope for our future holidays...! Food was excellent and service outstanding. Thank you! Cabin was cleaned regularly and towels were replaced regularly. Shower curtain a bit irritating while you shower; suggestion: shower door in stead of curtain. Thanks. Embarkation and disembarkation went smoothly; however we have one complain about our luggage which was taken by another MSC guest after disembarkation. Suggestion: The luggage should be supervised in a better way so that every person make sure that he is collecting his own luggage and not somebody else's. Another complain about Wi-fi; I bought pre-paid data of 2GB, but I was not able to use it, as I was unsure how to go about. I went to the Customer desk and they explained to me, but it still did not work. I have wasted my money, as I did not use even 1MB. Keep up the good work. We will recommend the cruise to anybody and would like to do another cruise in the near future! Read Less
Sail Date April 2018
This is our 3rd Oppiwater trip and we enjoyed each one. Great stuff.The staff is very helpfull and pleasant , specially our dinning room waiter , Warnaya. The embarking has definitely been streamlined from the previous trips . The rows ... Read More
This is our 3rd Oppiwater trip and we enjoyed each one. Great stuff.The staff is very helpfull and pleasant , specially our dinning room waiter , Warnaya. The embarking has definitely been streamlined from the previous trips . The rows kept going at a steady pace. No waiting. It is quite something to handle so many people ( 3000) so well and efficient. The vibe on the ship was as good as always with everybody in a real holiday mood and the entertainers and music just added fuel. The cocktails were great and thanks to the drinks packets , which is a good deal, one could enjoy enough of that. The only complaint is that the wine stock was low , so the selection was limited and you had to take what you get. But the overall experience was still great - so much so that we will most probably be on this trip again , next year, just on the bigger MSC Musica. Read Less
Sail Date April 2018
The first time was fantastic! This time was awfull! Bar service was not nice! Food taste like rubber and old! Some of our restaurant food was excellent and the next night awfull! The only place we enjoy was the irish bar where Vernon was ... Read More
The first time was fantastic! This time was awfull! Bar service was not nice! Food taste like rubber and old! Some of our restaurant food was excellent and the next night awfull! The only place we enjoy was the irish bar where Vernon was singing! Thank god the smoking was stop there! I am a coffee lover but the coffee bar only opens at four in midday! It was surpose to be my birthday present but it was so awfull! The first time was in 2016 and the trip was also oppiwaterkunstefees and it was so much more fantastic thats why we want to do it again! I will not refere msc cruises to anyone! Sorry! Wo does not like to be treated nicely? The afrikaans people from cape town was also nicer than the Durban people! We thought to take a cruise with the children but NO never again! Read Less
Sail Date April 2018
Was an awesome cruise the different stops or destinations was dissapointing. The portugese islands was amazing great day out. Mapuro not sure why the cruise even goes there nothing to do horrible place. And thwen pomene all the cruises go ... Read More
Was an awesome cruise the different stops or destinations was dissapointing. The portugese islands was amazing great day out. Mapuro not sure why the cruise even goes there nothing to do horrible place. And thwen pomene all the cruises go there but most of the time people cant get off due to the wearher so why keep on going there. Worst of all next year they only cruise to pomene not even a stop at the portugese islands this is going to be a huge mistake i would rather stop twice at the portugese islands than never getting off. Then some off the staff is not very friendly at all can hardly understand what you ask that makes it difficult to get things sorted or booked. The service at the bar on the deck where most people hang out in the day was shocking you stand for 20 minutes easily to get a drink this can be much better as this is the main bar everyone goes to. Read Less
Sail Date April 2018
It's good value for money. I will definitely recommend MSC to family and friends. The staff is friendly and very helpful, and really hard working. A few suggestions. Why not add custard to your dessert menu,some of the ... Read More
It's good value for money. I will definitely recommend MSC to family and friends. The staff is friendly and very helpful, and really hard working. A few suggestions. Why not add custard to your dessert menu,some of the cakes were very dry at times. The hamburgers wasn't very nice and the hotdogs very dry and tastless. The pizzas, buffet and restaurant was excellent. The coffee bar was one of our favourite spots. Implement a paperless photo option, maybe desktop stations where guess can purchase a USB and download their own photos. Prints for booked shoots/gala events only. That way you can save paper, and guess don't waste time looking for their photos in an overcrowded space. The entertainment in the one lounge was very average. There's one specific guy that don't belong on a stage at all. Back Chat was good but unprofessional at times. Toxic Candy was very entertaining. Read Less
Sail Date April 2018
Had the most wonderful time onboard. Food, service everything was just best quility. Weather bit bad but great. Staff Maria at reception was wonderful. She made us feel at home. Ice crean section wow the best we drank cocktail and was ... Read More
Had the most wonderful time onboard. Food, service everything was just best quility. Weather bit bad but great. Staff Maria at reception was wonderful. She made us feel at home. Ice crean section wow the best we drank cocktail and was awesome. Food was the highlight of the cruise. Good prepered. The staff are great friendly and helpfull. My dream will for filled if We can cruise wit Misica. Sinfonia was awesome with lot to do and shopping " omw" to much to buy. Weldone MSC hope to see you next year. Entertaiment was great and RSG overdo a bit but yeah hope the we will see the staff do the shows next time. To me we will cruise next year. Read Less
Sail Date April 2018
The cruise was a surprise 60th birthday gift for my husband. He turned 60 on 15 April. When we booked, an additional amount of R750 .00 per ticket was charged for the Oppiwater concerts. We paid our full cruise ticket as well as the ... Read More
The cruise was a surprise 60th birthday gift for my husband. He turned 60 on 15 April. When we booked, an additional amount of R750 .00 per ticket was charged for the Oppiwater concerts. We paid our full cruise ticket as well as the additional amount being under the impression the concerts on board would be part of the cruise.Great was our surprise to find that we had to still book tickets for the concerts and that the ship's usual super entertainment program was cancelled in lieu of RSG managing the entertainment? The out come was that we hardly had any entertainment which we could enjoy - which is one of the greatest pleasures on the cruises. Even the open lounges were closed if we did not have tickets for the show? Some of the concerts clashed with the excursions as well? I would like an explanation of what the additional R750.00 we paid with our ticket was for as we had no added benefit - actually had less as we could not enjoy the usual MSC entertainment? We also ordered and paid for a My Cruise video / DVD package only to find it contained nothing of our cruise? There is a short insert of the landing on Portuguese island and when we were on the ship but the rest of the video / DVD shows the various shows from the MSC entertainment team - this is not the entertainment we had while on our cruise? I would like a refund on this as I was under the impression it would feature at least some photos and moments of my husband and myself? And to say it was our cruise but highlight shows from another cruise is false advertising? I will not book again when other groups such as RSG manage the entertainment. The excursion to Inhaca was a bit of a disappointment as we were first of all harassed by some of the local people wanting to take us on the tour and there was not a clear presence of MSC on Inhaca leaving the us at a bit of a loss as what to do. Read Less
Sail Date April 2018
Chose the cruise because it was going to destinations which were favourable. First of all, foor a month of travelling, the luggage allowance was not enough as allowed by the air line. Hotel stay in Durban was excellent. The ... Read More
Chose the cruise because it was going to destinations which were favourable. First of all, foor a month of travelling, the luggage allowance was not enough as allowed by the air line. Hotel stay in Durban was excellent. The ship' entertainment was good, although quite short. The entertaining team were friendly and tried their best to get guests involved in activities. Crew were polite. The cabin was satisfactory with enough storage space. Meals- Poor choices, breakfast was the same, the bacon was hard and dry. The choice was limited, if we wanted salmon, we had to go to the restuarant. The service was poor and the waiters sèmed tired and worn out. Lots of the meals were of poor quality. Some were recycled from the buffet lunch to dinner in the restuarants. Presentation was poor. Sometimes the meat were hard and inedible.Sometimes the waiters were embarrased to serve the meal. Water was not served on the table and there was not a choice for tap water until many concerns were raised, afterwhich water was served. Bought a wine package, most of the wines we were told were not available. Had to get the wine from the bar and dring it to the table. Soon after, these same wines became available. Hygiene was not enforced, people were entering the restuarants inappropriately dressed from the pool area. Lots of people had colds and coughs and they were alllowed to use communial areas without taking preautions to stop the spread of the virus. Going on shore excursions was very disorganised. Long queys and delays, causing us to lose valuable shore time when it was already short stops. In Venice, organisation was very poor. Immigration should have boarded the ship and clear people rather than us coming out, them reentering again to join the water taxi. Communication was poor during these times Public areas were dirty and smelt of urine. Stains were noticeable in the day time on the seats. They were cleaned during the trip. Will not cruise with MSC again. Read Less
Sail Date April 2018
i chose the cruise to spend quality time with my family.I cannot stop telling people about the good restaurants and entertainment. will do these trips over and over again. telling people daily about cruising with MSC.i am glad to have ... Read More
i chose the cruise to spend quality time with my family.I cannot stop telling people about the good restaurants and entertainment. will do these trips over and over again. telling people daily about cruising with MSC.i am glad to have taken four of my family members and friends on this cruise. we enjoyed the island a lot especially the warm water stream.i enjoyed the live entertainement a lot. the casino was a big plus for me.not too shabby.those times i spend in the casino the younger ones danced the night away. the diferent pubs was of best quality. the midnight snacks made the younger generation very happy. never a dull moment.the staff was exceptional.we realised they must be tired but never heard complaints.for sure they work very hard but ajways smiling and friendly. the pools and jacuzi is also exceptional. the activities for kiddies is amazing. lots for them to do. wiill right a good review next time. will ask more people to join. one word awesome Read Less
Sail Date April 2018
The information i was told and given was that there would be entertainment......not told it was in afrikaans and no english shows!!!!!! I often called and never told the truth....the music on deck 11 was afrikaans!!!! NO WAYS DO I ... Read More
The information i was told and given was that there would be entertainment......not told it was in afrikaans and no english shows!!!!!! I often called and never told the truth....the music on deck 11 was afrikaans!!!! NO WAYS DO I FEEL I WAS GIVEN VALUE FOR MONEY I WAS HAPPY AND I BROUGHT 4OTHER PEOPLE WITH ME 2 FROM ZIMBABWE SO THEY WERE ALSO VERY DISAPPOINTED.....I unfortunately dont have a good review to give of MSC CRUISES I went to the first island but apparently could not go to the 2nd island pamento island??? Due to the weather which i am led to believe was not true.....i heard the crew talking as i was getti g onto the boar to the 1st island saying they had planned already we would not be going to the pomento island......too expensive for mac cruises they could rather pocket the money!!!!?????? It is costly to get the people to the island and get the food there too......wow i was shocked and hurt by this info from overhearing the crew talk.... I have since been told by other people's experience that the entertainment has gone down....irs too expensive for mac to accommodate the entertainers on board and give the passengers good loyal service is something of the past and lead their customers up the wrong belief and truths...... I am so very disappointed and trust and want to believe msc is not screwing people over.....but the negative from other previous clients who have been on your ship trips lead me to think i have also been taken for a ride...... I look forward to hearing from msc to arrange for fair compensation for a trip i have saved up for over 3 years to have an experience of a life time for my 60th birthday on board with msc but came home leaving a very sour taste in my mouth thinking twice to make plans for my next trip with msc cruises. Kind regards JenJ Read Less
Sail Date April 2018
First time cruiser never again Very poor staff comunication about booking of excursion, confirmation of booked restuarant seating , availabilty of barf bags Very poor quality of food. Watered down reycled baked beans and beef mince ... Read More
First time cruiser never again Very poor staff comunication about booking of excursion, confirmation of booked restuarant seating , availabilty of barf bags Very poor quality of food. Watered down reycled baked beans and beef mince into pasta Lamb mince saturday looked like beef mince from friday Limited decaf coffee and free juice that was closed entire saturday Limited options for hindu meals as beef and pork readily available Midnight snacks terrible Free water tasted awful on saturday Smoking was permitted in public area like the pools unacceptable and unlawful especially area used by kids Limited entertainment for older kids Major communication barrier as staff was difficult to understand Lifts didnt work well some didnt stop on 8th floor Reception didnt direct queries appropiately if they didt know the information Staff didnt knock to enter cabin with master key this is inappropriate Was an awful experience will not be returning or recommending this cruise to anyone Read Less
Sail Date April 2018
Chosen: short trip, able to fit into a tight schedule. Was it worth it though? Hell freaking No! The food was sub par and often leftovers were recycled. I have no issue with leftovers, wastage is awful. But honestly too water down baked ... Read More
Chosen: short trip, able to fit into a tight schedule. Was it worth it though? Hell freaking No! The food was sub par and often leftovers were recycled. I have no issue with leftovers, wastage is awful. But honestly too water down baked beans 3meals in a row was crazy and disrespectful to baked beans and paying customers. The apparently free water and juices were closed most all of the time. Beware of the restaurant bookings! You may book 1st sitting and end up with 2nd. Which too people with kids is very annoying. They do not provide you with sufficient information and are quite irritable and no patience when you ask your Q. If your diet is varied then you're okay. But if you are hindu or vegan, theres not many options. The only truly edible item was the 3cheese pizza. They do have a variety of tea flavours, however no herbal teas or hot chocolates, and very limited amount of decaf coffee, that was not replenished. Overall quality of food was very poor. Will not recommend to anyone. Read Less
Sail Date April 2018
After the death of my husband in October 2017 i just wanted to treat my family to a well deserved break----away from home and all its sad memories. A relative suggested an MSC cruise and i jumped at it as none of us would be expected to ... Read More
After the death of my husband in October 2017 i just wanted to treat my family to a well deserved break----away from home and all its sad memories. A relative suggested an MSC cruise and i jumped at it as none of us would be expected to do anything else but have fun. I chose the 'CRUISE to NOWHERE' due to financial constraints as i had to pay for all 7 of us. However now i realize that this was too short a cruise to really get the best experience. Embarkation was a breeze- i expected loooong queues but this was not so. Disembarkation was also not so bad. My major gripe is that when i did the booking i requested a wheelchair for my elderly father-in-law but nearer to the date of the cruise i was advised that a wheelchair will be available for embarkation/disembarkation purposes only and not whilst we were on board. He is not disabled but due to age and illnesses he is only able to walk a few meters before getting exhausted. Therefore it was my intention to have a wheelchair for his ease of viewing the entire ship. Due to this we had to borrow a wheelchair from a relative which was in not so good a condition. Our overall experience was excellent, with a few minor dissatisfaction....such as the cabin/bathroom was too small. The entertainment during the day was excellent, invigorating and quite jovial---thoroughly enjoyed ourselves on the 11th deck. - Friday evening was good only mishap was that the other bars closed when the disco started.....not good at all as there are some of us who do not enjoy frolicking with youngsters..... i would have preferred being able to enjoy the companionship of more mature passengers listening to and dancing to 'our' type of music. - Saturday evening was not so good- bars closed for +/-2hrs my youngsters getting a bit bored waiting for the disco that only started +/-11pm. I feel that the kids/teens entertainment should not have taken place here- perhaps one of the other bars could have been utilised for this.... Another point of dissatisfaction was the duration of the cruise----from Friday +/-2pm to Sunday +/- 7am. i am sure there are reasons for these times but eish! we could have done with disembarking after 2pm But like i said in the very beginning------ALL-IN-ALL IT WAS AN EXCELLENT EXPERIENCE and i would definitely love to go on a longer cruise as soon as i can afford another one ;-) Read Less
Sail Date April 2018
It was perfect beautiful especially the crew members very friendly exspecially crew member S. Samee very friendly fantastic service it was as an amazing experience we had lots of fun, what I liked most it was safe for my son, I could let ... Read More
It was perfect beautiful especially the crew members very friendly exspecially crew member S. Samee very friendly fantastic service it was as an amazing experience we had lots of fun, what I liked most it was safe for my son, I could let my son explore knowing his safe the food was amazing the pools were clean it was just an amazing experience it the best holiday I ever been to my son n I loved it and we so going again. And I surely will recommend it.the cruise ship is in explainable you need to be there and experience it for yourself defintly value for your money. You just won't regret it.the best ever can't wait for my next cruise ship I just hate it when we had to embark at 7am.I think that we should embark a litte later in the afternoon cause after a heavy night of party difficult to be ready by 7 to leave. Read Less
Sail Date April 2018
A group of us (12 parties) had birthdays and a wedding anniversary we needed to celebrate and what an experience. Everything was on point from the excellent food, outstanding, humble ,and helpful crew members, spacious and neat cabin with ... Read More
A group of us (12 parties) had birthdays and a wedding anniversary we needed to celebrate and what an experience. Everything was on point from the excellent food, outstanding, humble ,and helpful crew members, spacious and neat cabin with comfortable beds and excelleny entertainment. I was totally blown away by everything and the minute we docked at the Durban harbour we were eager to plan our next cruise. I doubt I will ever go on another 'long-drive-to-somewhere-holiday' again. I am very fussy when it comes to food and my sleeping arrangements but the bed was super comfy - and it was a bunk bed. There was over sufficient food choices for even the fussiest traveler lols. The entertainment crew was excellent, so much so I am trying to get hold of a few of them as they just grew in our hearts. I am busy planning my next cruise for my mom, daughter and myself as I am hooked! We all had an amazing experience and do recommend it to anyone who has never been on a cruise before. MSC Sinfonia - You Rock!!! Read Less
Sail Date April 2018
Our cruise consisted of companies who took their staff members on the cruise, so most of the people onboard did not pay for their own tickets and therefore will not complain about the low standard of the cruise. The morning buffets and ... Read More
Our cruise consisted of companies who took their staff members on the cruise, so most of the people onboard did not pay for their own tickets and therefore will not complain about the low standard of the cruise. The morning buffets and lunch buffets was really terrible and food was of poor quality. The bar services on the entertainment deck was also disappointing, we waited on average 10 minutes to get service due to the large amount of people at the bar. The drinks/cocktails were also off poor quality. The itinerary said 3 days and 2 nights, we were not even 48 hours on the ship and had to wake up at 4 am the Sunday morning to have breakfast at 5 am and be of the ship by 6 am. The overall experience on the MSC Sinfonia was very disappointing! The MSC should inform in advance if the cruise are mainly group/company bookings because this mean the cruise will be of low standard. Read Less
Sail Date April 2018
We chose this cruise as our first ever cruise to learn our way around the ship and boarding procedures. Boarding is a long process, but once onboard, it moves very quickly. Staff are friendly and always willing to assist and answer ... Read More
We chose this cruise as our first ever cruise to learn our way around the ship and boarding procedures. Boarding is a long process, but once onboard, it moves very quickly. Staff are friendly and always willing to assist and answer questions. Food was excellent, tho not much choice for vegetarians,same meals offered at all lunches. Burger station continuously ran out of chicken burgers. Pizza area was brilliant. activities were mininmal for the short cruise but enjoyable nonetheless. Cabin was neat and well prepared. Daily newsletter was a great help in planning our days. one problem was experienced with cabin shower. Hot water continuously ran cold every few minutes. Dress code should be enforced at club pasha and stricter security, men were entering shirtless and very drunk, leading to glass breakage on the dancefloor. Kids under 18 were also allowed access to alcohol environment. all in all a very pleasant experience. Read Less
Sail Date April 2018
It was our first cruise, and we were overwhelmed. It was everything we expected and more. The staff are very professional and polite. I can do this again any time soon. The cabin was so neat and clean. We really enjoyed every minute on the ... Read More
It was our first cruise, and we were overwhelmed. It was everything we expected and more. The staff are very professional and polite. I can do this again any time soon. The cabin was so neat and clean. We really enjoyed every minute on the cruise. Entertainment was fantastic. We went for the show on Saturday night and was pleasantly surprised by the excellent performance. Thank you to the staff and crew of the MSC Sinfonia. The drill was a bit confusing, I suppose because it was our first, we did not know what to do. The fact that you have to go to your cabin first to collect your life jackets and then go to the specific deck. We were scattering around and not sure what to do. LOL But overall it was very pleasant. I wish for my family and friends to have the same experience. Thank you!!! Read Less
Sail Date April 2018
The cruise was excellent value, and we had a lovely time. The cabins were more spacious than expected - and a balcony is the only way to go! The staff go to a lot of effort to entertain passengers when the weather isn't great. ... Read More
The cruise was excellent value, and we had a lovely time. The cabins were more spacious than expected - and a balcony is the only way to go! The staff go to a lot of effort to entertain passengers when the weather isn't great. Everything on the ship, including the shore excursions, are incredibly well-organised. And the maintenance crew are constantly cleaning the ship both inside and out - it's incredibly neat. My only complaints are that the photos are too expensive for you to get as many of them as you would like. They print them all out but then charge so much that you can only buy a few. I guess they just trash the rest, which is a real waste, considering they could just charge less so you could buy more of them. The other complaint is that, while most of the staff are incredibly friendly, helpful, and accommodating, we did meet the odd few that were actually downright rude and would even fight with guests. Luckily, we weren't confronted by anyone, but allowing this kind of behaviour does run the risk of giving MSC a bad name. The customer may not always be right, but the customer is always king - and rude staff members should undergo training to correct this behaviour. Overall, though, I would highly recommend this holiday to anyone. It's excellent value for money - especially if you have kids. The ship is incredibly child-friendly. We'll certainly be going again soon on one of the other trips offered in South Africa - and perhaps internationally. Read Less
Sail Date April 2018
For this weekend it was the only cruise available. Had to fly from CT to Durban and back which made this an expensive holiday. The embarkation and disembarkation were a lot better since my previous cruise. I was disappointed in the food ... Read More
For this weekend it was the only cruise available. Had to fly from CT to Durban and back which made this an expensive holiday. The embarkation and disembarkation were a lot better since my previous cruise. I was disappointed in the food served in Galileo dining room. Not a variety to choose from menu, not one of the items of choice was for me appealing. The Italian evening I had calamari for starter and tiramisu for desert. Almost the same food were served in buffet area. In the buffet area there were not cold meats like pastrami/salami, I understand that because of this listerosis outbreak no ham were served. No leg of lamb at the buffet. Only fried fish at buffet and no calamari. There were not a variety of meat dishes, some Moroccan chicken or beef stew. Previous time there were more meat options. Too much breads scones muffins and croissants. Had pork sausage one morning but awful tasted all processed and tasted like dry flour. The deserts are all sweet, would like some salty or savoury deserts or starters like quiches, crachers with cheese and figs. At the buffet I had fresh fruit for desert, the tartlets are too much pastry with glazed fruit or cake type of deserts. No ice cream available at buffet. What about some cold puddings some flamby or chocolate mouse or custard. Less cheese options were available at buffet, were only sliced Edam or Cheddar, no blue cheese or camembert/brie like previous cruise. I'm not full of nonsense about food and eat almost anything, but compared to previous cruises the food were disappointing. Still shocked how people load their plates with food and leave most as left over. Rather go for 2nd serving. Kids wasted the pizzas and burgers. The excursion to Portuguese island was super, the food was disappointing, had a patty and salad and fruit for lunch. Everything had to be brought to land but what about more salads or pre-cooked meals. I had tomato and lettuce for salad. The trip was over all good and good service. Will definitely do another cruise, wish more cruises were available from CT to make it more affordable. It was my mother's first cruise and she enjoyed the adventure. Read Less
Sail Date April 2018
MSC Sinfonia Ratings
Category Editor Member
Cabins 3.0 4.1
Dining 4.0 3.8
Entertainment 3.0 4.0
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.7
Enrichment 1.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.9
Rates 4.0 3.6

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