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303 Durban to Africa MSC Cruises MSC Musica Cruise Reviews

11th Anniversary celebration we will not forget! As a first time cruiser I was very skeptical, specially due to some of the reviews from previous guests on the MSC Musica. The best advise I can give is for each person who wish to ... Read More
11th Anniversary celebration we will not forget! As a first time cruiser I was very skeptical, specially due to some of the reviews from previous guests on the MSC Musica. The best advise I can give is for each person who wish to cruise is to have their own experience and not judge based on reviews of others. Sure, experiences are not all the same but we had a fabulous time! Everything was perfect I can't write this review without mentioning the amazing staff on board the ship. From the cleaners, to front desk to waiters - thank you! The lounges and public areas are beautiful and spacious. We enjoyed some time on the deck next to the pools but the jacuzzi's inside the Aurea spa was wonderful area to relax away from the crowd. Embarkation as well as disembarkation was quick and without any delays. The food quality was good and by not visiting the dining areas during peak hours assured that we never waited in any ques. Our visit to the Island was amazing, perfect weather and loads of fun! The entertainment at night was great fun. The theatre, casino and music on deck. Already planning the 2nd trip - next time with our children. Read Less
Sail Date April 2019
A lot to do. Can choose from a variety of activities or lounges to go too. Can commend the staff with assistance when I left my wallet in the car. They went above the call of duty to get me off and back on again. The pizza that was ... Read More
A lot to do. Can choose from a variety of activities or lounges to go too. Can commend the staff with assistance when I left my wallet in the car. They went above the call of duty to get me off and back on again. The pizza that was available nearly 24/7 was a winner. Only dissapointment was the sit down dinings at night. Food was mediocre. Need to look at a second ice cream bar on the 13th deck. One bar was too congested and one has to que for a long time. I suggest buy the prepaid packages. Works out much cheaper. O by the way know your currency convertion because duty free is not as cheap. Take ZAR Rand to the Portugese Island. Lots of memorabilia and the local rum and raspberry muranga (r&r) is a must. Support the locals. Ps ask for Andries he was the best waiter on the island. My coconut stayed full with r&r. Read Less
Sail Date April 2019
This cruise has always been on my bucket list, but I think my expectations was too high for what they could give. I work in a 5 star lodge and is very focused on service and for that reason I am also writing this review. The cabin was ... Read More
This cruise has always been on my bucket list, but I think my expectations was too high for what they could give. I work in a 5 star lodge and is very focused on service and for that reason I am also writing this review. The cabin was very nice. But dining was horrible you go on a cruise to spend time with your partner but find out that you have to sit with complete strangers and there is no privacy. The food was terrible quality. Prepare to stand in lines for 1.5 - 2 hours a day when you want to go on excursions even when you want to get back on the boat. The islands you go on is beautiful and the buffet lunch Msc gives on them was really nice. The boat is unfortunately way overcrowded and you feel like just a number. It is definitely not a 4 night 5 day cruise the 5th day you have to be off the boat by 7 in the morning. The worst thing is you save up to do as many things as you can when on the boat, and I booked myself a acupuncture treatment the one day, where the "spa doctor" actually fell asleep while I am getting my treatment and then still charge you 65$ I actually can still not believe it!! The normal spa treatments with the therapists was excellent they were really good. I would honestly not recommend this cruise to anyone that want to relax or for a romantic getaway. It was nice to tick that I have been on a cruise off my bucket list, but unfortunately that is where it ends Read Less
Sail Date April 2019
THE GOOD - The cruise director Eric was fantastic, the best one I've seen on my 20+ cruises. He was funny, informative, lively and made the cruise enjoyable. The main dining room was excellent, consistent great and friendly service ... Read More
THE GOOD - The cruise director Eric was fantastic, the best one I've seen on my 20+ cruises. He was funny, informative, lively and made the cruise enjoyable. The main dining room was excellent, consistent great and friendly service from Yuriy & Collins, great food and an oasis away from the crappy service elsewhere on the ship. The shows were very well done and entertaining. The ports were like nothing I've seen elsewhere, the way MSC have created the beach resort like areas in well worth the trip. Taking the buffet to the port was also very well done. Our cabin steward on the first day wasn't very friendly, however that night he did apologize and everything was perfect after that. THE BAD - The service from the staff just about everywhere else on the ship was very poor. They were unfriendly, barely spoke even when we spoke to them, were very task orientated. When I asked questions they gave the answer that they thought would get me away the quickest, rather than what would actually be helpful. For example, I asked to buy a power adapter at a shop. I was told there are none in that shop. I asked do any of the other shops sell them. Answer was no. I then said, reception told me last night there were some for sale, all of a sudden he knew exactly where one for sale. Reception, the voyager club desk and several other places did the similar things. Embarkation day was by far the worst I've ever experienced by a mile. You joined this line and slowly moved in that line for 2 hours before reaching the ship. Every possible task you could think of was broken down into a section you had to pass while remaining in the line. And when you finally got to the ship, the line continued past every possible thing they could sell you. The safety drill was 750 odd people packed into a room, most already wearing their life jackets. A staff member yelled out "You put the life jacket over your head and strap it around you like this" and that was it, the safety drill was finished. THE UGLY - Hygiene, health and safety didn't appear to be of much concern. People were smoking and vaping all over the ship. Barely any passengers where using the hand sanitizer before entering the buffet and more people used their hands taking food (and occasionally putting it back) in the buffet than with the utensils. People were filling their used water bottles up at the water stations, picking the ice up with their hands or using the bottle they just sipped from to scoop up the ice. Staff were there, staff saw, staff just didn't care. THE VERDICT - This was my 4th MSC cruise, my 3rd one was absolutely fantastic. I don't know what it is about MSC, but I really want to like their cruise line. I once went on another cruise line with some pretty good 'bells and whistles', however the absolute poor service has never tempted me to go back. I think the line has so much to offer and there are some pockets on the ship which show they can get it right, but the thing that should be their greatest asset is letting them down. It doesn't take much to answer someone's questions in a helpful manner, it doesn't take much to give a smile when someone thanks you for taking the plate away, rather than look blankly or just ignoring them as if they almost didn't exist. Read Less
Sail Date April 2019
It was my first time I embark on Msc cruise were I realized Msc is the only cruise with a lot of entertainment ,on board and offshore .i chose MSc because I had been gallivanting a lot using a different mode of transport such as trains, ... Read More
It was my first time I embark on Msc cruise were I realized Msc is the only cruise with a lot of entertainment ,on board and offshore .i chose MSc because I had been gallivanting a lot using a different mode of transport such as trains, flights touring to different places so the other day I thought of touring to other different places using a different mode of transport ,that’s when I thought of Msc cruise .my experience with Msc cruise was awesome, unbelievable , everything was so perfect starting from a warm welcome on board , beautiful cabins clean and fresh , not forgetting 24 hours room service and extraordinary service offered to all people on cruise regardless of their race,gender, religion .As for activities they were galore, restaurants so appetizing,their food were so perfect you got to choose what type food you want to eat whether you are a vegetarian or not everyone was accommodated. For fitness there was a gym with a lot of equipment for exercising, Read Less
Sail Date April 2019
We dreamt of doing a boat cruise for quit a long time already and when it eventually happened it was the best holiday experience ever! Everything fell in place as planned and it was fantastic! The ship is overwhelming beautiful and the ... Read More
We dreamt of doing a boat cruise for quit a long time already and when it eventually happened it was the best holiday experience ever! Everything fell in place as planned and it was fantastic! The ship is overwhelming beautiful and the service the best ever! Adrian Godoy served us with dinner and his service was excellent. The room service was the best and the person bent over backwards to accommodate us on the last day with our laundry, since I have waited too long to hand in the last bundle of laundry. Everything went smooth and we had no problems with anything at all. We can't wait to start planning our next trip with the MSC. We hope to visit Italy along with the MSC Bellissima. We did explored Durban the day before our departure and our daughter was fortunate enough to be chosen as a volunteer to touch a dolphin at UShaka World. Embarkation and disembarkation went smoothly. We would just wanted to stay on the ship longer on the last day, but unfortunately our group had to leave very early that Friday according to the MSC's arrangements. The ship is beautiful inside and out and we could not stop taking pictures of all the different levels inside. We spent most of our time on deck 13 and went there early every morning to take beautiful pictures of our daughter and sunrise in the background. Thank you very much for a lifetime experience! Read Less
Sail Date April 2019
We traveled from Mosselbay to Durban a view days before we got on to the ship. We stayed in Durban Spa and enjoyed the flea markets and restaurants alot. We also visited Ushaka Marine World wich is always a great experience! We booked ... Read More
We traveled from Mosselbay to Durban a view days before we got on to the ship. We stayed in Durban Spa and enjoyed the flea markets and restaurants alot. We also visited Ushaka Marine World wich is always a great experience! We booked easy onboarding tickets(I think that's what its called) so we boarded easy and fast. 10 minutes after boarding we where already eating our first delicious meal on board the Musica! Great way to start our trip...we where still docked at this stage. Our cabin was very nice and we had a balcony that really helped to get our clothes and towels dry during the trip after swimming . The crew was very friendly and helpful! I must say...one of the highlights of our trip was our Cruise Director Eric. He is a great entertainer and it will be difficult for me to not have him as the cruise director if I should go on another mcs ship. We traveled with our children...I think they went with...we never saw them! They enjoyed it so much and although both my children is shy they took part in all the teens activities. We booked a snorkeling excursion which was out of this world! I was flabbergasted the moment I stuck my head in the water.! Most beautiful sights I've ever seen... There is just one thing I think MSC should work on when passengers go on a shore excursion is to have at least water available as soon as the passengers get to shore..one of my friends was feeling very sick and when we asked for something to drink none of the MSC crewmembers wanted or could help us because the bar wasn't open although all the drinks was already there...we only got something to drink an hour and half later and we had to ask one of the locals to please give us water. He managed to convinced someone at a MSC bar in the little town we where driving through they gave us beer and none of us drinks alcohol...afterwards they gave us local water to drink. This part was not a nice experience. However in a whole our trip was amazing! We are already planning our next trip for next year! Thank you MSC! Read Less
Sail Date April 2019
I chose the cruise to see whether I have sea legs and I do. Everything about the ship was amazing from embarkation to disembarking. Msc is very organized and focuses on the passengers experience at all times. Msc caters for all ages iro ... Read More
I chose the cruise to see whether I have sea legs and I do. Everything about the ship was amazing from embarkation to disembarking. Msc is very organized and focuses on the passengers experience at all times. Msc caters for all ages iro activities on board the ship. Whether you eat at the restaurant or buffet you have many options to choose from. The only complaint that I have is that the halal option is very limited. It can be expanded. Also, the open buffet outside mealtimes should also cater for halal. Muslims have no option but to eat the pizzas. Contamination do take place with the cutting of the pizza and preparing the pizza. I found a peace of ham or pork on the cheese pizza. Luckily I saw it before I took a pizza. Please make more arrangements for muslim passengers. Restaurants should also have warm beverages like coffee and tea on the menu. Instead of the passenger having to go outside to order coffee. Read Less
Sail Date April 2019
We were gifted our cruise from our family in celebration of our 40th Anniversary in May '19. We arrived at Durban harbour around 11:30 and embarkation was surprisingly smooth! Only after we were on board, did we realise it was ... Read More
We were gifted our cruise from our family in celebration of our 40th Anniversary in May '19. We arrived at Durban harbour around 11:30 and embarkation was surprisingly smooth! Only after we were on board, did we realise it was probably because we were some of the last to board ship. :) We had an internal cabin and I was a little worried about my hubby's reaction to constant airconditioning, but it did not affect him at all and was very comfortable. My back did not like the bed though.... it felt nice and firm, but I ended up with backache very soon after lying down... Otherwise, the cabin was super! Our cruise cards showed the wrong sitting for the dining room, which caused a long wait the first night - but was sorted. Dining and service was great. The casual 'cafe' dining for breakfasts and lunches offered more than anyone could ask. I only missed 'sweet stuff' (cakes/pastries) which were not often available.(I have a very sweet tooth!) The entertainment on board was top notch! The shows were excellent. The entertainment crew were fantastic and really knew how to get the crowd going. Loved the fact that one could amble round in the evenings and enjoy the genre of music that suited us.. As we live at the coast, going ashore to 'sun worship' was not our thing - so we didn't go to the island. Instead we thoroughly enjoyed relaxing on board. We did however go onto Pumene - but unless you have plenty dollars to spend, I would rather stay on board... was hoping to see the town of Pumene, but on enquiry with one of the locals, we were told it was about 2 hours away? Disembarking was a pleasure and we found our baggage relatively easily. I was nearly wiped out in the hall though, when a badly placed suitcase tumbled off the top of one of the very heavily loaded trolleys and barely missed my foot! Can't wait to go again! Would love to do this with the whole family too... on our wish list now! Read Less
Sail Date April 2019
We were invited by friends to join them as someone cancelled. We were on the same cruise (Symphony) about 7 years ago as well as a seven night European cruise of which both was exceptional. We made use of your easy embarkmand wich was ... Read More
We were invited by friends to join them as someone cancelled. We were on the same cruise (Symphony) about 7 years ago as well as a seven night European cruise of which both was exceptional. We made use of your easy embarkmand wich was worth every sent, disembarkation also went smoothly. No complaints about the ship and cabin, your staff was very friendly and helpfull, entertainment was great. Unfortunately I must mention the following. The ship was not as clean and polished as what we are used to. The food was a big dissapointment, it's as if you are catering for the masses and there is no care in the preperation, meat was very scarce. No midnight snacs. Having to pay a ridiculous fee for ambrelas on Pomene Island was a let down. Your duty free shopping is "Not" duty free, products can be purchased at our normal stores at a much better price. We will always promote MSC to friends and family as it is a wonderfull experiance, but I do need to request that your high standards aren't lowered for the South African cruises. Please note that we did have a lovely time, unfortunately we do need to make you aware of areas which needs improvement. We hope to one day do your Carribean cruise. Read Less
Sail Date April 2019
We chose this cruise as it was the most convenient booking for us . My wife is a heart failure patient and this was one of her dreams . Due to gradual organ failure because of the strong heart medication over the years .we booked . ... Read More
We chose this cruise as it was the most convenient booking for us . My wife is a heart failure patient and this was one of her dreams . Due to gradual organ failure because of the strong heart medication over the years .we booked . NOW MY WIFE HAS WRITTEN THE FOLLOWING TO MSC : "THANKS FOR MAKING OUR WEDDING ANNIVERSARY SO SPECIAL MY DREAM WAS TO GO ON A SEA CRUISE AND YOU MADE MY DREAM IN STYLE M S C - MOST STUNNING CRUISE YOU ARE THE BEST BETTER THAN THE REST YOUR CRUISE WAS WOW FOR ALL GUESTS TO BOW ENTERTAINMENT IS NON STOP PARTY UNTIL YOU DROP SHIP IS NEAT ALWAYS FREE SEAT FOOD WAS GALORE AND GREAT YOU COULD ALWAYS FILL A DELICIOUS PLATE COMFORT WAS STUNNING YOUR CLEAN UP CREW ALWAYS RUNNING NEVER A COMPLAINT OR A TEAR THEY ARE ALWAYS WILLING AND FULL OF CHEER DRINKS WERE FLOWING - BARMEN SMART AND QUICK ALLOWING ALL PASSENGERS TO GET UP TO TRICKS FROM THE TIME ONE BOARDS YOU ARE NEVER BOARD PEOPLE , FROM ALL WALKS OF LIFE,MEET AND GREET BONDS AND FRIENDS ARE MADE FROM SEAT TO SEAT A SMOKING AREA TO PULL AND PUFF THE SHOWS WERE SASSY FILLED WITH THE POOR , THE RICH AND THE SASSY YOU MADE US ALL FEEL LIKE ONE MSC IS FILLED WITH FUN.....FUN.....FUN SERVICE LEVELS FROM NEAR TO FAR EACH MEMBER OF YOUR CRUISE ARE SUPER STARS" THANK YOU MSC CRUISES AND THE STAFF AT GARDEN COURT SOUTH BEACH AND THE SHUTTLE SERVICE PERSONAL - FANTASTIC SERVICE Read Less
Sail Date April 2019
Bhangra was awesome and the shows were great. Loved the atmosphere. The food the service and the ship was to the tea.loved every minute with my family. I would definitely advise anyone else to go on the msc. It was our first time. I was ... Read More
Bhangra was awesome and the shows were great. Loved the atmosphere. The food the service and the ship was to the tea.loved every minute with my family. I would definitely advise anyone else to go on the msc. It was our first time. I was worried about the weather but it turned out better than expected. Portuguese island was so relaxing and we enjoyed playing in the water. Please msc cater for mutton aswell because we do not eat beef or pork. We mostly ate chicken onboad. We ate not fish lovers. However everything was beautiful. Very efficient in the planning. We received a newsletter every afternoon to know whats happening the next day. The shows were world class. We really enjoyed it. We did experience some motion sickness at first but after the first night it was much better. Thank you so much for this experience. We will be definitely coming back. Read Less
Sail Date March 2019
It was my husbands 40th birthday on the 1st and we love bhangra. The dining was amazing. The food was incredibly delicious. Entertainment was 100% incredible. The ship was another experience altogether, it was really amazing. ... Read More
It was my husbands 40th birthday on the 1st and we love bhangra. The dining was amazing. The food was incredibly delicious. Entertainment was 100% incredible. The ship was another experience altogether, it was really amazing. The service by each and every staff member was phenomenol and I would always recommend MSC to all of my family and friends. I would most certainly cruise again. The ports were very quick this time round cruising. My first experience was not too good but his time round, was much better. I travel with 2 kids and they throroughly enjoyed themselves. They would also most certainly cruise again. The kids were blown away with the amazing activities for them and entertainment. My previous experience was in the inside cabin and this time was the partial ocean view. Just a suggestion, that although the room was good, we did not really get any view due to the emergency boats being in the way. So, next time I would prefer a deck or 2 higher. Read Less
Sail Date March 2019
Firstly, let me start of by saying that a MSc cruise is something that everyone or every family should go on at least once in their life. As a first time cruiser I did not know what to expect. Let me just say "I had a Mind-blowing ... Read More
Firstly, let me start of by saying that a MSc cruise is something that everyone or every family should go on at least once in their life. As a first time cruiser I did not know what to expect. Let me just say "I had a Mind-blowing experience". Departure time was 15:00pm on Friday March 29th. We arrived at the N-Shed passenger terminal at approximately 8:00am to a small queue of people. On the side of the queue were 2 shops selling coffee, tea, cooldrinks, pizza, burgers, boerewors, rolls, chips, sweets, chocolates, etc. The crew opened the boarding process at 10:00am. Once the line started moving we were greeted by MSc baggage handlers that took our luggage & other MSc staff that told us what documents to have on hand. From here we want to the MSc checkin desk, and thereafter to the Immigration/Home affairs officials who checked & stamped our passports. Quick & effecient. Thereafter MSc photographers took photos of all guests. Passports were taken once on board so they could be presented to the Mozambiqcan Immigration officials. The first thing we did was go the the activities desk to get an armband for my son so he could be identified if he got lost. Thereafter we were directed to the buffet area to have lunch. After we were done with lunch we were free to explore the ship in all its glory. And my word this ship is "Glorious" and of gigantic proportions. The attention to detail is second to none, well designed in every aspect. Opulence, Luxuriousness, Magnificence & Grandeur is the only words I can use to describe the beauty of this work of Art! There is a whole floor of duty free shops selling everything from Liquor, clothing, toys, jewellery, watches & Msc memorabilia. We then proceeded to the top deck whilst we waited for our cabins to be prepared where there were 4 jacuzzis, a kids pool & 2 adult pools. The top floor boasted 4 bars situated on each side of the deck as well as the centre. There is also a whole day buffet inside the top deck. Pool loungers & tables on either side of the ship for guests to relax and take in the ocean breeze. And intercom announcement stated that all cabins were ready for occupation at approximately 13:15pm. Once we had found our cabin low & behold our luggage was outside our cabin doors. The room & the view is stunning for its size. Neat & fresh. Everything smelt clean, considering that people had just departed the very same morning prior to our occupation. It can't be an easy task maintaining a ship of that size that thoroughly with such efficiency. Every day you receive an itinerary that tells you stuff about the island, the ship, shows, entertainment & where its happening as well as specials available at the duty fee shops. Cruise cards which is your personal ship everything card was left on the beds. You use this card to do everything - buy stuff, excursions, bar purchases, etc. The cruise card also states which dining area you go to for supper as well as your table & seat number. You use the same table every evening & you have the same waiter. Prior to supper there was a compulsory drill where all passengers & crew were asked to go to the cabin and fetch our life jackets from the cabin & the proceed to the 7th floor which is deck 7. Just so you know the lifeboats are on deck 7 and no; the ship wasn't about to sink. It was a drill to show all passengers what to do in case of an emergency. Staff were well prepared and on point. We opted for the 18:00pm sitting with a different menu every evening. 3 course meal consisting of a starter, main & desert. Meals were well prepared by master chefs from around the world. Kids also have the option of choosing from their own menu or the main menu. Some always available option are also on the menu. Service is top notch, as waiters are constantly checking on you. You can purchase drinks or cooldrinks at the restaurant. The waiters simply charge it to your cruise card or use your vouchers. Whilst dining were we greeted by waiters selling bottles of alcohol like Jameson & Klipdrift which if purchased came with 3 cans of cooldrink. Being a brandy connoisseur I opted for a bottle of Klipdrift for $37,99 which at the current rate used by MSc for the cruise was R15,14 which worked out to R575. Which is not bad considering I was told that drinks are very expensive on board. And people saying that you must buy vouchers because it works out cheaper. Let me explain - MSc has a drinks voucher for R858 which gives you 18 drinks of your choice like cocktails, whiskey and coke, etc. For me, I drink brandy which made more sense to buy a bottle, actually I ended up buying 2 bottles which when compared to buying a drinks voucher was a waste of time for me. For other cocktail and Pina colada lovers the drinks voucher would have made sense because it works out to about R50 a drink. Which is what you would pay in a nightclub or bar. And the price I paid for the bottle is what you would pay for a bottle of liquor at a restaurant or nightclub. Saturday morning breakfast was the usual variety of bacon, toasts, salads, eggs, juices, fresh fruits & the list goes on & on! One thing food & the variety of it is never short. There's too much. The 13th floor were the top deck is has a buffet area that is operational almost the whole day until midnight. You can have burgers, pasta, hot dogs, pizza, carvery, etc. In fact I cant even remember all the food to mention because there was too many options. After breakfast we went down to visit the Portuguese Island. Once you receive your number you relax in the lounge or explore the shops whilst waiting for your number to be called. Once called you follow a queue to get onto the speedboat after being scanned off. Once on the island there were various market stalls selling everything from alcohol to gifts. The island is uninhabited and only has MSc lounges and buffet areas as well as bars. Food was already ready once we arrived with everything from burgers, chicken wings, cold meats, calamari, fresh fruit, etc. The water was so clear you could actually see the fish. The water was warm and calm. The way back was also efficient. You are scanned back in & given an ice cold hand towel, a relief after being in the blistering sun. You are not allowed to bring any wooden items on board due to contamination. The on board entertainment is great, MSc really has great staff from around the world and there is always something happening somewhere. We attended a theatre show as well as a comedy act. The night prior to disembarkation you are given labels to attach to your luggage. You also receive a disembarkation form that tells you based on the colour of your luggage label which lounge to wait in & what time to depart. The whole process for disembarkation is efficient. All I can say is that from the time I boarded the ship to the time I left "Everything works like Clockwork". Hats of to MSc, from the call centre staff to the crew both on board & off. You guys rock, every interaction with any of you was a pleasant experience. Staff were well dressed and extremely well mannered. Read Less
Sail Date March 2019
As it has always been away for me and my late wife to relax and this would jave been our first cruise with our children Just a pity of the rotten egg smell On the pool deck suspect it was exhaust fumes other wise the staff and ... Read More
As it has always been away for me and my late wife to relax and this would jave been our first cruise with our children Just a pity of the rotten egg smell On the pool deck suspect it was exhaust fumes other wise the staff and food was off grate standard and i would cruise again but not on the musica soly on the issue with the smell on the top deck and that it made me sick . The transfer and embarkation for children was speedy and good well done msc The shows were grate and the staff looking after the children were awesome they need a grate round of applause .They make it for single parents like me the cruise a bit easier and more relaxing i will do it again with them . Just a pity we could not go to pomene or Portuguese island but im glad to see that the captain has our safety on his mind .to close it off im looking forward to be cruising on the orchestra and hope the experience will be grate . Read Less
Sail Date March 2019
My Parents had been on the Symphonia 7years ago, my sister and her husband went on the symphonia 3 years ago. Both parties told fantastic stories to us including the great facilities for children and how the children loved the play areas. ... Read More
My Parents had been on the Symphonia 7years ago, my sister and her husband went on the symphonia 3 years ago. Both parties told fantastic stories to us including the great facilities for children and how the children loved the play areas. My wife and I thus took our daughter this year( and to our misfortune we got the musica and not the symphonia).The musica isnt really equipped to handle small children to the level we were expecting after hearing all the stories. There kids club staff were at times very unhelpful and unwilling with scanning children in or out of the club. The club was closed more times than it was open during the day and we had to go there every 2hours to collect our child. And then wait almost 3hour to drop her of again. Many children did not go back after the first shift and rather ended up looking after themselfs while there parents partied . All that said, the food was fantastic, the staff service was exquisite, the entertainment worldclass but lacking variety became very repetitive. Could not get of on either island and thus can not give any feedback on the islands. Although because of the bad weather my head was still rocking a day after disembarkment Read Less
Sail Date March 2019
We choose MSC Musica cruise because our cousin told us how nice to cruise and we thought let give it a try. This was our very first cruise. The whole experince was so out of this wolrd welcomed by friendly staff or crew. Every was ... Read More
We choose MSC Musica cruise because our cousin told us how nice to cruise and we thought let give it a try. This was our very first cruise. The whole experince was so out of this wolrd welcomed by friendly staff or crew. Every was communicated to us embark disembark was so smooth and well organised the MSC friendly was helping us. Guess what we enjoyed ourselves and even our son always asked dad when are we going again, we just laugh. Very impressive, we would do it over and again. Thank you guys for everything so well organized eg cleanliness from the cabin to the bathrooms and toilet, food, entertainment etc. It is safe to travel with MSC cruises Musica and our safetly come first hence were not transfered to the Islands due to weather we were disapointed but after we enjoyed the ship entertainment, music and games we palyed so fun an exciting. Read Less
Sail Date March 2019
Great experience - sad that we could not go to the islands but loved it so much we booked our next cruise on the Grandiosa in December. Staff is excellent - room was always in immaculate condition. Deck was a bit crowded seeing that we ... Read More
Great experience - sad that we could not go to the islands but loved it so much we booked our next cruise on the Grandiosa in December. Staff is excellent - room was always in immaculate condition. Deck was a bit crowded seeing that we could not get off on the islands however still loved it. I do feel better planning in buffet area as we queued Very long and then had no table to sit and eat. Really looking forward to our next cruise and hope that we will have the same service! It one staff member I walked passed or saw did nothing - they all worked and did their best to make our experience the best! Loved the entertainment and would highly recommend MSC to anyone so they can experience the same! Oh by the way never knew those ships are so big! It is massive! And so well looked after. Read Less
Sail Date March 2019
We had a great time, the theater entertainment was excellent. Eric Brauman & Tyrone were so professional & entertaining. The teams were excellent as well, kept us entertained & occupied. Loved our entire time on board. The food ... Read More
We had a great time, the theater entertainment was excellent. Eric Brauman & Tyrone were so professional & entertaining. The teams were excellent as well, kept us entertained & occupied. Loved our entire time on board. The food was above average. Budi & Justice, our waiters at L'oleandro, were excellent, attentive & always welcoming. Teatro de Salo was excellent! It was international entertainment at its best! The Mad Hatter for Wonderland & Riverdance, wow! The dancers, the guy on the wheel, the contortionist, Morgana the magician, the 2 muscle brothers & the 3 acrobatic brothers (i don't remember their names!) were out of this world! Jorjio was an excellent meringue teacher, so sexy! Jorge was so good at selling sangria, & he learnt the Afrikaans very well! Room service was excellent! Our cabin was well maintained at all times. We weren't able to go offshore though, due to inclement weather. Read Less
Sail Date March 2019
Our cruise date was looming and we were going ready with trepidation, due to our last cruise with MSC being spoilt by both the illness of my wife and the rather bad service from the crew. Our cruise date came round the taxi collected us ... Read More
Our cruise date was looming and we were going ready with trepidation, due to our last cruise with MSC being spoilt by both the illness of my wife and the rather bad service from the crew. Our cruise date came round the taxi collected us and down to the harbour we went, MSC ground staff took our luggage straight from the taxi and whisked us to the wheelchair assist station and what a difference we were on board and seated by the pool within twenty minutes, compared with the one and half hours on our last trip. Holiday started no problems for the duration of the cruise apart from trying to get a room-service menu for breakfast, we asked at least four times on the first day (Monday) and it arrived late on Tuesday evening ready for breakfast on Wednesday that said and off my chest we had a really fantastic time from start to finish. Talking of food every meal we had was of the highest standard and a varied menu to cater for all tastes. Disembarkment went as smooth as embarkation and we had to wait for our taxi to arrive which we booked late due to the epic four hour adventure of our earlier cruise where they had to reopen customs and immigration to get us back on sovereign soil. Bottom line we have booked our next years cruise and are looking forward to being on board again. Read Less
Sail Date March 2019
I went with 16 family members. The food, entertainment, crew was fantastic. The cabin and service were excellent. The only thing, which was not the Captains fault, was that we never got to both islands due to the heavy sea swells. But we ... Read More
I went with 16 family members. The food, entertainment, crew was fantastic. The cabin and service were excellent. The only thing, which was not the Captains fault, was that we never got to both islands due to the heavy sea swells. But we were entertained well for those two days. The children were well looked after, 6 year old and four year old.And for the older children the disco and fun times were good. We found that the swimming pools and Jacuzzis were very relaxing. The waiters were very friendly and always ready to serve you. The photos that were taken were very professional and the quality excellent. The boughey was very good with a wide variety of foods. You could never get hungry on the ship as there was always something to eat, no matter what time of day or night. And as for the entertainment there were excel;lent shows and game shows. I highly recommend this cruise. This has been my 4th cruise with MSC and will be planning another one next year. Read Less
Sail Date March 2019
This was my 5th cruise with MSC. I was interested in visiting Portuguese Islands and Pomene on this cruise. So yes, it was disappointing that we could not tender to the two islands. However, the revised two programmes for these two ... Read More
This was my 5th cruise with MSC. I was interested in visiting Portuguese Islands and Pomene on this cruise. So yes, it was disappointing that we could not tender to the two islands. However, the revised two programmes for these two days made up for not being able to get off the ship. Also, I appreciated that Captain Pinto chose to place the guests and crew's safety first. The overall experience of my cruise was awesome. The suite we stayed in was wonderful. We were wonderfully surprised to have guest gowns in the cabin. I always enjoy the fine dining. And as on previous MSC cruises, I was not disappointed. The food was wonderful and the staff was wonderfully efficient and friendly. THANK YOU Shasha and your team. The shows were extraordinary, so wonderful. I attended all 4 nights. However, I did not necessarily enjoy the comedy evening, I am not a fan of live comedy. But that is just me. I did not use all my pre-paid vouchers and it is great that I will be able to use the vouchers I have left on the next cruise I have booked. I enjoyed all the entertainment, from clubbing to after midnight to dancing on Deck 13 until late. Read Less
Sail Date March 2019
The Ship is clean at all times. Balcony cabin was a good choice for us as you could open for fresh air. Dining was good, but a lack of choice on the menu. Entertainment was good but I think for some of the activities the wrong ... Read More
The Ship is clean at all times. Balcony cabin was a good choice for us as you could open for fresh air. Dining was good, but a lack of choice on the menu. Entertainment was good but I think for some of the activities the wrong venue was chosen as you cannot stand for 2 hours through a adult games night. We travelled with children they were not happy so were we, the entertainment for kids are not in sync with adult entertainment, When we couldn't get off the ship due to rough sees their were new entertainment arranged but not kids appropriate, as the movies were not kiddies friendly movies. this was a big issue as what to do with the kids now? if the kids join the kids club later they have to sit on the side and watch what the others do, they dont get pulled into the activities till the end. The baby sitting is nice but very short periods. I will do another cruise but never with kids again as at the end of the day you don't really cater for kids or families and this was during school holidays. Read Less
Sail Date March 2019
We have been on a cruise with MSC and wanted to experience it again with our kids. Even though i felt a bit seasick now and again, i would definitely go again. Ship is beautiful and the staff was excellent, lots to do and to ... Read More
We have been on a cruise with MSC and wanted to experience it again with our kids. Even though i felt a bit seasick now and again, i would definitely go again. Ship is beautiful and the staff was excellent, lots to do and to experience . Cabin was spacious and beautiful. Unfortunately we couldn't go ashore as the weather didn't permit it, but i value our safety more then missing out on a excursion. Though we missed out on the excursions, the staff kept us busy with shows and entertainment. Food was lovely, i ate way too much, but that is part of the holiday. Our kids loved the experience and there was lots to do for the kids aswell. Pool deck is beautiful and we loved to swim or just lounge and watch the entertainment. We explored Durban after we disembarked from our holiday cruise and we should say that Durban is a city that i would go and visit again. Read Less
Sail Date March 2019
Wow, this was my second cruise and I am hooked. The blues cruise theme was an extra cherry on the top! What more can one ask for than laid back music played by some amazing bands to give an overall amazing experience!!! I always disembark ... Read More
Wow, this was my second cruise and I am hooked. The blues cruise theme was an extra cherry on the top! What more can one ask for than laid back music played by some amazing bands to give an overall amazing experience!!! I always disembark wishing the cruise had been longer. It is a huge pleasure to have such an easy holiday with food and entertainment on tap! There is no need to drive anywhere and to stress over travel arrangements, etc, etc that usually goes hand in hand with travel holidays. To top it, the trip is good value for money. Thank you to MSC and the crew on MSC Musica for making my cruise experiences very positive ones. Considering the huge numbers of people on board all the embarking and disembarking as well as food, entertainment and other services ran smoothly. Counting the days to my next MSC trip in Europe next year. Read Less
Sail Date March 2019
MSC Musica Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.0 3.6
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 4.0 3.6
Shore Excursion 3.0 3.6
Enrichment 1.0 3.6
Service 3.0 3.7
Value For Money 3.0 3.7
Rates 4.0 3.3

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