It was our first cruise experience and we enjoyed it through out. We did not have enough time to even look all parts of the ship. Its huge.
They have lots of entertainments to keep us busy.
Rooms are very neat and compact, cleaning service is 100% perfect. Issues are resolved soon.
Only suggestion is to have some difference in break fast, every day it was same menu repeated.
We did ...
This was my second time on MSC cruise. This time the embarkation was a disaster. But this could have been caused by the bad weather. It took more than 2 hours to board. My daughter was restless and tired.
The ship sailed late and was driven very fast, I think this was to catch up the lost time, this unfortunately made some of us very sick. Which wasn't great at all.
The food/buffet was ...
Heard about the cruise specials offered from work colleagues .
Had never been on a cruise before and thought this trip would be a good idea. Kids still on nappies can be a problem as such is not catered for. Short cruises tend to be a problem as some of the facilities such as the kids day care and activities are only discovered midway through the cruise. Perhaps it would be better if a special ...
My family and I we had an amazing time the kids loved it and they were busy through out. We love the cruise. However the price on some items was expensive e.g studio photos.
In general we enjoyed the cruise. The cabin was clean and the house keeping was on point.
The public area pool, bars, kids area and clubs and so on were well managed and the the service was excellent.
The cruise was over populated with passengers. No dining facilities available at breakfast & lunch. By the time you waited for a seat the buffet was closed.At excursions we were treated as if we were in a government facility where we need to stand in long lines. The braai on the Island did not have any proper meat, as per braai. I've been on four cruise thus far and this was the worst. No body ...
We chose this cruise because of the destinations and the price was reasonable.
We cannot express in enough terms how disappointed we were with this ship.
We purchased an Aurea pkg. which included: priority boarding (that did not happen, we were kept waiting on the docks in the sun for nearly 25 mins.
Pkg. also included a 'solarium area' . This area was no different to any other area ...
One reason I choose to Cruise was to have fun and try out new experiences, how is it like to be in a titanic a 5 star moving hotel. The first time you enter the ship the ship smells 5 star and looks 5 star all the way, the decorations inside are amazing you even forget That you are inside a ship. The embarkation que is horrible, you can't wait for a while before entering the ship, and didn't like ...
We chose this cruise because it left from Durban, South Africa which allowed us to tick off a stay at Kruger National Park as well as a visit to Petra in Jordan.
The cruise embarkation in Durban would have to have been the longest, most shambolic and most disorganised we have EVER experienced.
The staff, apparently (or so we were told) were new. All we can say is that they hadn't been ...
We wanted to go to Pomene so we booked on this cruise for that reason, only to be told during dinner that the Pomene stop is cancelled due to increment weather and for passengers safety. The next day the sea was so clam and the weather forecast showed that the weather in Pomene was near perfect, i queried this at the transfers desk where a senior lady advised that they struggle to go there due to ...
We are frequent MSC cruisers
This was our 10th MSC cruise
And was the worst
Bar service was short staffed and very hard to get a drink
We waited to long
Guest service was rude and non helping
Just the general overall service was terrible
Could not get off at Pamome island and has always been like that for the past 10 cruisers
Only the northern parts
Have never seen ...