We chose this cruise because of the destinations and the price was reasonable.
We cannot express in enough terms how disappointed we were with this ship.
We purchased an Aurea pkg. which included: priority boarding (that did not happen, we were kept waiting on the docks in the sun for nearly 25 mins.
Pkg. also included a 'solarium area' . This area was no different to any other area ...
We wanted to go to Pomene so we booked on this cruise for that reason, only to be told during dinner that the Pomene stop is cancelled due to increment weather and for passengers safety. The next day the sea was so clam and the weather forecast showed that the weather in Pomene was near perfect, i queried this at the transfers desk where a senior lady advised that they struggle to go there due to ...
We are frequent MSC cruisers
This was our 10th MSC cruise
And was the worst
Bar service was short staffed and very hard to get a drink
We waited to long
Guest service was rude and non helping
Just the general overall service was terrible
Could not get off at Pamome island and has always been like that for the past 10 cruisers
Only the northern parts
Have never seen ...
average quality cruise, poor food quality. excursions was very nice. too much money making activities involved in musica then sinfonia. Deck was no clean, poor arrangements, dirty and sticky floors. drunk people at night bumping everywhere. no enough space on deck for any activities. very less area for kids activities on the deck. poor management on kids club as every 2 or three hours have to ...
The first time with Sinfonia was excellent. Everything were more than expected. A dream come true. That is why my husband desided to surprise me with early birthday gift... A cruise on Musica.. We were so disappointed with Musica. Paying for balcony view but could not use it because both sides and all over no smoking area people were smoking. We had to close balcony all the time due to smoke. On ...
1st time on MSC and was disappointed, it was a cheesy experience.
Things I liked:
I liked my cabin it was spacious but you could have had a kettle with Tea/Coffee available.
If I didn't book a balcony cabin I would have been really stuffed up.
I enjoyed the island
Things I disliked:
Food was terrible, no taste mass production, the pizza was the worst
The plates & cups ...
I chose this cruise as it was my husbands birthday which was spoilt by the staff at reception and lack of stock . The menu has 5 options and then you only have 1 available. Then you go to the bar and they only have 1 of three options available. We not talking about anything special we talking about champagne. Then we moved cabins because I paid for a non obstructed cabin and got an obstructed ...
The staff are amazing and helpful especial out waiter at table 6088
The staterooms are clean and have what you need for a two day cruise
Food when you could get the buffet was very good
The queuing to get on the boat ,this was so bad it took over two hours to get through this process , no attention was given to families with children or the elderly who had to ...
This was my 8th cruise and defenitley the worst cruise!
1. Very poor Safety drill, was done in 2 minutes. Crew only showed how to fasten lifejackets.
2. When we asked for help from cabin steward at 16H00 after bording he said that he cant help till after 6 as he is bussy with lugage.
3. We tried to phone help desk but the phone was not working. I eventualy found out the 9 button on phone ...
Embarkation was really lengthy as customs was offline on the day. If you pay a little extra it would be better to go with the easy onboard option. The ship is lovely and clean. Unfortunately i feel that they over crowd the ship with too many people... 95% of the time we had no where to sit. This was on the ship and on the islands you disembark on, we ended up getting severely burned as we had to ...