to go to places i have never been,but this did not happen as the itinary changed frequently and we had to go to places i was not interested in,out of the 28 day cruise we were at sea for fourteen of them as we were not allowed to dock.in my opinion this cruise should never had taken place and should have been cancelled.ships main staff could not or more to the point would not answer straight ...
Let me start by saying i try to find the positive in everything. We chose this cruise (despite some negative reviews) because it had the itinerary we wanted on the dates we needed.
That said, here is why I won’t be going on msc again:
First Clue should have been the reservations process. Had to do over the phone because for some reason the new EU privacy laws meant I couldn’t do it online ...
I chose this ship because of the price to go to Dubai. I was very disappointed the ship is huge but not as elegant as I thought for it size.
The room was spacious but the toilet overran, shampoo container leaked into the shower, the mini refrigerator was not working they replaced it with a new one. The lighting in the room was inconsistent one very dim and one very bright.
The food was ...
I went on with an open mind after reading the reviews, after a few hours the style wears off and the reality is clear.
Only a handful of staff are happy, you get told wrong information on a constant basis! You are clearly putting some out asking for service!
Food is very ordinary in the buffet and the selection is the same day in day out. Lunch food is just left out until dinner tome. ...
Embarkation seemed smooth but they didn’t put our drinks package on our cruise card so had to queue again onboard ship to rectify - no apologies.
Headed up to pool deck and first thing we encounter is a pile of vomit with cones round it and most of ship cordoned off and being painted. Food in Bora Bora lacking in variety and often cold.
Lot of ship off limits for Yacht Club. Then had the ...
This was my first cruise, and it was disappointing overall. The food was horrible (except for the meal I paid extra for, at the Butcher's Cut specialty restaurant onboard). Even the "pizza" in the buffet area was lousy. So many other people onboard commented that this cruise line's food offerings are lousy compared to other cruise lines they've used. Also, is MSC Cruise line so desperate that it ...
By far the worst cruise we have been on.Dubai to Yokohama
Have done over 20 .cruises
Cabin never cleaned properly.The frill round the bed was all ripped and hanging off.The settee was broken and to be taken away and repaired.This was before the cruise started
The balcony door frame collapsed and had to be repaired on 4 occasions.
The last it took 3 days to fix.Had to stuff towels in ...
Recent cruise april 2018 from dubai to yokohama saw the reception desk overrun each day with complaints. Poor food adolescent daytime activities.poor nightime shows.bad tv.pool accident resulting in death took medical staff far too long to attend. Untrained staff. Food in nightime dining hours old. Same 3 films rerun on deck. Bad experience. Never again...stay away from australia..not ...
We did a back to back cruise on Msc splendida to the uae. Booked in August 2017 for sailing March 2018. We were told one week before sailing that we had been upgraded to a better quality cabin, however, one of their staff failed to see it was a back to back cruise and put us in different cabins for the two weeks. Customer would not change the cabins even though it was their fault. When we ...
My wife and I chose this cruise because we had never been to the United Arab Emirates and also looking at the photos the ship seemed so beautiful (as indeed it really is).
Unfortunately, the joy of this new cruise was immediately interrupted when we saw the quality of the services offered on board.
Only the cleanliness of the rooms and service staff was at the level of other cruises with ...