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Sail Date: December 2014
My parents have been on many cruises and based on their advice myself and husband booked the all inclusive package for 1 week for Christmas. I cant even begin to describe what a waste of time and money this cruise was. Firstly the food ... Read More
My parents have been on many cruises and based on their advice myself and husband booked the all inclusive package for 1 week for Christmas. I cant even begin to describe what a waste of time and money this cruise was. Firstly the food was very disappointing, lack of choice, very poor quality (especially meat) we ate 1 nice meal on Christmas eve in the dining restaurant, outside of that we lived on bread and pizza. Breakfast had a good continental selection. Drinks package (approx 26 per day) is worthwhile as many drinks are included in this list (soft / alcoholic/ water etc all included) The Good: Process for disembarking when docked was easy (apart from when checking out). The rest: Completely over booked, deck 13 (with the pool and sun loungers) was mobbed like a cattle market, not enough beds or all beds squashed beside each other with no room to even put a water bottle next to you, the noise on the deck was incredible, not relaxing at all. Jacuzzi area lovely - but not when its full , I counted 16 people in one 8 seater Jacuzzi. Kids screaming everywhere dive bombing into jacuzzi's, absolutely no where on this ship to relax or read a book. We are in our 30's and ended up going to the library just for a few minutes peace!! Areas are not segregated so its basically a free for all on the deck. Entertainment is poor. One good show out of 6. No entertainment during the day. Cabins small but very clean, en suite very clean and good shower area. Staff - mixed, mostly good service but some very rude staff at front desk and the casino. Overall this was one of the worst holidays I have been on, I would compare it to a 2-3 star Lanzarote hotel costing around €250 for the week. The people on the ship bashing into you, running at the buffet pushing and shoving like they had never seen food before - most of the passengers on the ship acted poorly with little manners or respect for others around them. Check out - our bill was incorrect which was fine mistakes happen, we spoke to reception on the morning before disembarking who noted the errors and would send a new bill. On arrival to the cabin that night the bill had not been amended, back to reception for a 45 minute queue to have the bill corrected. at 11.45pm we disembarked for our flight at 3.15 am, on leaving the ship security would not allow us to leave because our bill was "unpaid" after 10 minutes of waiting with other passengers reception finally confirmed our bill had been paid and we could leave the ship. We paid €2900 for this trip - biggest waste of money, if you are looking for a special or relaxing holiday avoid this ship at all costs. . Read Less
Sail Date: December 2014
Didnt get off to a great start at Dubai Airport. Total lack of organisation. Had to wait for ages for coaches to arrive and then mad panic. People ramming each other with cases . No allocated coaches just a mad dash. Worst thing about MSC ... Read More
Didnt get off to a great start at Dubai Airport. Total lack of organisation. Had to wait for ages for coaches to arrive and then mad panic. People ramming each other with cases . No allocated coaches just a mad dash. Worst thing about MSC Orchestra is the food. I have been on several cruise lines and I can say that most of the time you wouldnt feed it to your dog. Odd occasion we had a reasonable meal but mostly sub-standard Best thing : Embarkation and disembarkation. Probably the best Ive been on. So easy and hassle free Cabins ok but a bit small Staff: Mostly friendly apart from the Italian women who works as a Cashier in the Casino. It was if I was doing her a favour. Entertainment. Pretty much non existent. Decor - Quite nice and clean. Summary: For me to go on MSC again there would have to be an exceptional cheap deal and I would take some bag of crisps / chips with me.   Read Less
MSC Orchestra Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.0
Entertainment 3.0 3.4
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.3
Family 3.0 3.3
Shore Excursion 4.0 3.1
Enrichment 2.0 2.8
Service 3.0 3.4
Value For Money 4.0 3.3
Rates 4.0 3.9

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