Dubai to the Middle East MSC Virtuosa Cruise Reviews

Arrived port check-in 08.35 (our allocated check-in time 09.00). Well organised, but all rather laborious (Covid vaccination certs, PCR test certs, Passports, Photo ID, make copies of various certs). Once on board some of the staff seemed a little uncertain. Had to join a very slow moving queue for Reception as my photo ID had failed to transfer to my boarding card. Arrived at our Aurea balcony ...

This ship is beautiful but is completely let down by disinterested staff, bland food and poor organisation and entertainment. I would strongly advise against buying premium drinks package as they do not deliver, constantly fobbing us off with drinks from the cheaper package, constantly being bombarded by staff promoting extras even during meals. There were some great staff but they were outweighed ...

My partner had enjoyed many cruises before and this promised to be our first dream holiday together. Rather than a dream it was a nightmare from beginning to end and based on this cruise experience I will never cruise again ! From the time before we even travelled the communication between staff at MSC and us their customers was extremely poor Many phone calls and long waits for someone ...

We chose this via an advert in the Saturday Mail magazine last year, which included a 3 night stay in the RIU hotel on Deira Island. We throughly enjoyed our time at the hotel and given our experience on the cruise ship we wished we had stayed at the hotel. The check in at the cruise terminal was slow and over complicated and our cases took forever to arrive at our cabin. The shower in our ...

Do not go on this ship if you are in a wheelchair chair you will be upset. We chose this cruise because of the itinerary visiting the Gulf states and had never been on MSc ship before. We certainly will never go on a MSc ship again or recommend it to anyone. We have been on many other cruise lines before during the past 15 years and have never been treated so badly as a wheel chair ...

This was our first cruise in over two years due to pandemic and was a largely positive experience. We chose the Yacht Club area which provides a quiet and all inclusive experience within the larger ship with its extensive facilities. Staff were all friendly and helpful. In some cases, you could see that they were newly in post or back at work but were always willing. I think that the ...

I chose this cruise for our 30 th wedding anniversary, i Read some poor reviews about msc before we travelled and I thought it was people being fussy but now I understand how they felt.The ship is obviously new and stunning the food and drink were OK we had the premium plus drinks package but it was not set up when we boarded.Therefore it was disappointing to be told that we had to pay for the ...

There is a lot of food available but mostly bland. especially at dinner. I purchased the easy drinks package and the house wine was so bad that after the 3 day I cancelled the package. I love Italian pasta and you would think being an Italian ship you will be serve a decent pasta but sadly not. There was pasta but nothing special, The one evening at dinner I ordered the ravioli with spinach, what ...

Booked with my friend as a 'girls getaway'. Not a cheap option and we upgraded our cabin! Have traveled mainly with Celebrity & Royal Caribbean. Stunning ship, very clean! Staff (in the main) helpful & pleasant. I noticed in a previous review they had rated it as a 2 star Spanish all inclusive level!! To be honest, I feel that is generous - I had better school dinners! Main restaurants ...

What can I say right from landing in Dubai a mix up with childrens testing 6 hrs waiting with nothing to eat or drink before we could board and it only got worse. The food was lousy even the extras we paid for. Two days in we get a text from the home office asking questions about our 7yr old grandson. We thought this was some sort of scam as we had handed our passports over when we ...