MSC Dubai Cruise Reviews

I have been cruising on multiple cruise lines for more than 30 years. This was my first MSC experience and it will be my last. I am a pretty understanding person and always give the benefit of the doubt. As a matter of fact even when I haven’t had a good trip I won’t complain. MSC changed that in me. The service on this ship was absolutely horrible. The staff was rude, unhelpful, uncaring and ...

The cruise seemed like we would enjoy experience. We were not informed that a covid pcr test was needed till arriving at port of demarcation . After setting sail we were informed that we needed a visa to visit Jedah which we found impossible to obtain so lost one port of call. We were looking forward to navigate through the Suez canal but we could not access front of ships as this part of ...

Was really looking forward to this cruise. But now I am really looking forward to getting off. On boarding ship it was at first glance very impressive. The ship has being all over it, but that's as far as it goes. The main inside deck is deck 6, on this you will find various things such as a bar, Chocolate shop, phone box for the secret bar, pizza and burger, a few shops, guest services and ...

I've been on a lot of cruises with companies like Royal Carribean, Norwegian, Celebrity, Carnival, and Princess and wanted to give MSC a try because their itineraries seemed a little more exotic. Checking in was pleasant and the balcony room was generous but thats where it begins and ends. The service on this ship was terrible in the main dining room and buffet. The food was horrible, the ...

Where do I start this was day on the ship. Reception is impersonal. No one to welcome you, no host, nothing at all. You just have to figure it out yourself. I don't feel welcome. Then our suitcases where lost. Nobody doing anything. Called and they say my apologies and they do nothing. After walking around for a long time, we found ourselves a suitcase in another room. The second suitcase with ...

This ship is beautiful but is completely let down by disinterested staff, bland food and poor organisation and entertainment. I would strongly advise against buying premium drinks package as they do not deliver, constantly fobbing us off with drinks from the cheaper package, constantly being bombarded by staff promoting extras even during meals. There were some great staff but they were outweighed ...

My partner had enjoyed many cruises before and this promised to be our first dream holiday together. Rather than a dream it was a nightmare from beginning to end and based on this cruise experience I will never cruise again ! From the time before we even travelled the communication between staff at MSC and us their customers was extremely poor Many phone calls and long waits for someone ...

Do not go on this ship if you are in a wheelchair chair you will be upset. We chose this cruise because of the itinerary visiting the Gulf states and had never been on MSc ship before. We certainly will never go on a MSc ship again or recommend it to anyone. We have been on many other cruise lines before during the past 15 years and have never been treated so badly as a wheel chair ...

What can I say right from landing in Dubai a mix up with childrens testing 6 hrs waiting with nothing to eat or drink before we could board and it only got worse. The food was lousy even the extras we paid for. Two days in we get a text from the home office asking questions about our 7yr old grandson. We thought this was some sort of scam as we had handed our passports over when we ...

to go to places i have never been,but this did not happen as the itinary changed frequently and we had to go to places i was not interested in,out of the 28 day cruise we were at sea for fourteen of them as we were not allowed to dock.in my opinion this cruise should never had taken place and should have been cancelled.ships main staff could not or more to the point would not answer straight ...