We choose this cruise for its itinerary and a very competiive price. We have 21 cruises behind us and this was our third with Costa so we knew what could be expected and not. Embarkation in Dubai after 6 pm was very swift, no doubt helped by the fact that many passengers had already boarded the day before in Abu Dhabi.
The ship may be a bit old but is kept tidy and is in a good condition. ...
Chosen this cruise line because of the itinerary offered and being an Italian passport holder I did believe to be proud of the italian hospitality offered and convinced friends to join on the Costa Mediterranea. A total catastrophy to say the least!!! Never again will look or put a foot on a Costa vessel regardless on what they offer.
A catalogue of mistakes, rudeness, could not care and bother ...
My travel agent finally found an affordable trip to the UAE. It all went downhill from there. The dining options were minimalistic. There was only 1 option for dining other than the buffet. I was on a special low-sodium diet. The meals were plain and EXTREMELY bland. I don't think the chef had ever heard of chicken stock, and definitely had no concept of herbs or spices. It was an Italian ...
Upon boarding there was no one available to greet our group, no greeter to welcome us (that was probably our first clue to disaster). I got to my room, it’s clean but had a very musty smell so I needed to open the balcony to air it out as it had a strong stench. Beds hard as hell and unable to control the temperature in the room. There were no English channels on the television only AL-jerze new, ...
We were looking for a week of winter sun in February and chose Costa because of the itinerary, and location.
We made our own travel arrangements and flew to Dubai on Emirates, and with a short transfer, we were at the port within an hour of landing. Embarkation was quick and efficient and our luggage was delivered to our cabin quickly.
The ship was clean, all the crew we met were polite, and ...
The worst cruise line ever! Rude and unprofessional staff in every department.The self serve Restaurant was always packed and we often had to wait for a table and the counters were also so busy that we had to wait in long lines for the most unappetising food I have ever had the misfortune to eat !! The desserts were the same every day, both at lunch and dinner. In the main restaurant it was awful ...
We chose this holiday because the cruise around the United Arab Emirates was a part of the world we had not visited before. I thought the process of getting on board and to our cabin was very good. The ship décor is based on 18th Century Italian architecture, a little over the top but looks great. I thought the ship was well designed and has a very good gym and spa.. There are a good range of ...
We were part of a Group travel to the Middle East (Dubai+Abu Dhabi+Sir Bani Was Island-UAE, Muscat-Oman for 14 days). We truly enjoyed our group travel but we cannot say we enjoyed Costa, the only positive out of the cruise is that they spoke French which is our first language but we also are fluent in English. We have been on RCC and Celebrity ships and really nothing to compare. The ship is old ...
We chose this cruise especially for the weather in this region at this time of the year. We traveled with a group of sixteen people. Four families with children between 15 and 23 years old.The procedure for boarding and disembarking was childishly simple and hardly time consuming.
You can see that the ship comes at age but everything was in excellent condition. And the staff were visibly busy ...
Our worst cruise ever and, as from the UK , little attention was paid to any of our grievances. Italians came first every time. Some ship announcements were only given in Italian. The Hospitality staff had no idea what the word meant and were constantly rude and unhelpful. The food was awful and the buffet had often run out of food and no attempt was made to replenish supplies. There was no ...