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9 Dream Cruise Line Romantic Cruise Reviews

Our trip to Tasmaina and Eden through Explorer Dream was amazing, would definitely do another trip with them again! From the moment we step onboard with complementary drinks and friendly faces, we felt welcomed. Checked into our ... Read More
Our trip to Tasmaina and Eden through Explorer Dream was amazing, would definitely do another trip with them again! From the moment we step onboard with complementary drinks and friendly faces, we felt welcomed. Checked into our cabins, very well presented, we were delighted to find out that we had an upgrade to level 11, mid ship. Every thing was accessible and convenient. Housekeeping had every minor detail down to a tee, with top ups of bottle water and complementary tea and coffee. With choices of 3 complementary dinning options as well as 11 paid eateries, we were spoiled for choice. We both enjoyed Dream dinning the best as the food and services was top notch, would have happily dinned there every day on this cruise breakfast , lunch and dinner. We both agree that the entertainment provided was enjoyable a mix for all ages, from the magic show with Vince Vignaud through to the staged productions like Rhythm Divine and Love Around the world they were all enthralling. Bands and music by Pianist Raz , Gold Dream duo, Major Impact Band and the Crossover Band were super entertaining. Must check October itinerary as Explorer Dream is coming back to Sydney then! Read Less
Sail Date February 2020
first time cruise - last time now this company. Welcome aboard - had to argue that we had pre-purchased a drinks package! Food was only ok - most days stale bread was delivered to the table. albeit the waiting staff were very ... Read More
first time cruise - last time now this company. Welcome aboard - had to argue that we had pre-purchased a drinks package! Food was only ok - most days stale bread was delivered to the table. albeit the waiting staff were very pleasant and attentive. Spirits (drinks) watered down. Which i proved to the staff. The surcharges and additional fees are a total rip! Whilst I embrace a multicultural world and appreciate that English is not the native language of the Nightly MC - it would have been to understand what he was saying not having to second guess every other word. The evening activities are extremely limited and only one entertainment bar open - which (my opinion) allows children to run around the dance floor till the early hours - why? The casino, both time i visited - closed???? The cruise director - i really didn't need to hear ''i love you all'' every-time you spoke. When departing the ship we got hit with unexpected charge of nz$480.00 fees and charges we couldn't understand.... leaving the ship was similar to boarding, we felt ripped. Congrats Carnival you sure understand customer service - not! Read Less
Sail Date February 2020
This cruise is a mixture of good and bad experiences. Disembarkation at different ports was poorly organised as we did not get of the ship until 2-3 hours after the ship docked and disembarkation started. We found it very hard to make our ... Read More
This cruise is a mixture of good and bad experiences. Disembarkation at different ports was poorly organised as we did not get of the ship until 2-3 hours after the ship docked and disembarkation started. We found it very hard to make our needs understood by the front desk staff as they did not understand English very well. Buffet food was very average and not varied at all. Our cabin was not as we ordered or told it would be. We ordered a queen size bed, and were assured that was what we would get, but ended up with 2 single beds with a large support pole between them, meaning they could not be pushed together to make one large bed. Very disapointiong. (See cabin report below). On a favorable note, the shows in the Zodiac Theatre in the evenings, were outstanding. (Best we have ever seen on cruise ships). Cabin staff were also very helpful and attentive. The dining room staff were helpful and eager to please. Read Less
Sail Date December 2019
I wanted to have my husband experience a cruise as my experience in Greece was so good. If we were Asian it may have been better as the staff seemed to spend more time helping them. I asked for a double as it was for our anniversary and we ... Read More
I wanted to have my husband experience a cruise as my experience in Greece was so good. If we were Asian it may have been better as the staff seemed to spend more time helping them. I asked for a double as it was for our anniversary and we opened door to 2 single beds. The food was awful and small sevings. The breakfast choices were terrible and the service was non existent as we had to ask more than once for our drinks and they got the order wrong. They couldn't understand English and we had to repeat ourselves. I was glad it was only for 2 days. There were no instructions or information when we got on and the loud speakers for lifeboat training was incoherent. We we no giving information on what was on until the last day. Our experience in Sydney was much better and enjoyable. I would not recommend this to anyone. Read Less
Sail Date November 2019
We liked the itinerary and were keen to discover a new ship. Our initial impression of the ship was it was well refurbished although the cabins were small they were well laid out and had plenty of storage. We had a balcony cabin which had ... Read More
We liked the itinerary and were keen to discover a new ship. Our initial impression of the ship was it was well refurbished although the cabins were small they were well laid out and had plenty of storage. We had a balcony cabin which had a kettle and a fridge which both came in handy during our voyage. The cabins were well serviced in line with other cruise ships. There are lots of restaurants on board that you pay extra for. We were happy with the buffett and main dining room and only ate at the blue lagoon restaurant on one night. The price of the drinks and coffees and cakes were very reasonable. The size of the ship was great and we were able to find our way around very quickly. The staff were very attentive and helpful although many needed to practice their English a bit more. We would comfortably go on the ship again if the itinerary was to our liking. It was great to see the other passengers who were well into their 70s and 80s enjoying all the facilities including the water slide spaAnd swimming pool. We didn’t go to the shows however the feedback was very positive. Definitely targeted towards the over 60 cruiser. We would recommend the ship those who had not cruised before all the looking for a relaxing holiday where they could enjoy a few drinks and have a swim in the pool. As this was a re-positioning cruise I am guessing that is why there was very little entertainment on board including music during the day. Read Less
Sail Date October 2019
We chose this ship because it had been revamped and visited destinations we hadn't visited before. Firstly we were herded into a tin roof waiting area and then pushed along by some of the most arrogant people I have ever met. There ... Read More
We chose this ship because it had been revamped and visited destinations we hadn't visited before. Firstly we were herded into a tin roof waiting area and then pushed along by some of the most arrogant people I have ever met. There was no organization, no dividers to keep people in line , no water as we advanced on our two hour journey through the first shed into a larger area all the while in extreme heat. We were security checked at least 6 times in the line at different spots. There was total chaos. Once aboard we were offered a refreshing drink and warm welcome. The buffet was our first disappointment, it looked like recycled food. You had to be scanned by your cruise card to enter the buffet as was the case with every entry into the buffet or dining room for a meal. Elderly people forgot their cruise card often and had to return to their cabins to collect. Entertainment was excellent for the first 3 nights but after that they were repeated and the only new show was by a purchased ticket at a cost. The rooms were lovely very adequate for us, a very large window , seperate shower and toilet. Rooms were not usually cleaned in our area until around 2 pm when we would find our Dream News on our bed for that day. Food in the dining room was very nice, well presented , although carpet was filthy, service from Shanghai to Hong Kong terrible, after that it improved. Hardly any English speaking waiters or staff at help desk or pursers desk. There was only exercise classes held in the main forum of the ship right next to the help desk so impossible to hear or talk. The ports were certainly the worst part. we stopped at Hong Kong and due to some problems on the ship we were shuttled into an area at 5 pm and was told the last shuttle back was 5.45 pm or to catch a taxi back. Nha Trang was a highlight , the tour company was very well organized and English speaking. Ho Chi Minh City , we caught a shuttle bus to the port gate and then told we had to catch a taxi into Ho Chi Minh about an hour and half away. Had we got our News the previous day we could have caught a bus in, but all tours were extremely expensive. Nha Trang cost $137 each for the day.We then departed the ship in Singapore.Our passports were confiscated for the whole duration of the cruise , this is a very dangerous practice as if anyone should miss the ship due to unforseen circumstances they would have had no way of getting out the country let alone boarding a plane to meet the ship at the next port. This is my 28 th cruise and without a doubt my 1st and last with this cruise line. So many people wanted to cancel drink packages when they realized they were charged $90 a day and there was only two drink waiters we saw each evening for the entire dining room. Chinese people were given special treatment during dinner time, allowed to bring in alcohol in boxes, had food bought in from the speciality resturant . There was only one Australian wine and one NZ wine listed and the second night they did not have the Australian wine left. Service was so slow we walked out without breakfast after 50 minutes, and another night they forgot our meals altogether. One morning a breakfast was put in front of a passenger and after about 5 minutes when they realized it was the wrong meal , the waitress picked it up and then put it at another table, fortunately the lady had seen this and refused the meal. There was no bin near the toilet door so you could use a paper to open the door , nor sanitizer. a very large group had a meeting with the purser and demanded their gratuities refunded, when I asked I was told I booked through an agent so couldn' have it refunded. I had booked my cruise direct with the company. Read Less
Sail Date October 2019
The ship itself is very nice. Most of the staff are great with the exception of the sales and customer service group. I have never seen such a lack of care or give a damn. I went to the front desk and asked to speak to the ship customer ... Read More
The ship itself is very nice. Most of the staff are great with the exception of the sales and customer service group. I have never seen such a lack of care or give a damn. I went to the front desk and asked to speak to the ship customer service officer, Ms Wu who was the shift manager stated he was off duty and he would get back to me. 2 days later I returned to the desk and was told he was too busy with mainland guests and I could scan a QR code and leave any comments. This cruise is not for anyone but mainland China customers. I was shown by the staff they spend the money on the cruise casino n tours so they take first priority. Foreigners and HK people BEWARE... Several HK people I talked with said the same thing. The guests are severly rude and noisy. Which is to be expected; however, the lack of care by the staff was not and was unbelievable. The Nepal n Philippines cabin cleaning crew were amazing. I had one staff member selling items on the 7th floor push me out of the way to sell something to another guest. Find another cruise line like Star or Royal. When trying to talk to the customer service officer I was told he would see me after 2 days of waiting I went to the office and was told he (Mr XU) was too busy and I could go online with a QR code and leave comments. Unbelievable the guest is too insignificant to get 5 minutes of a customer service officers time. BEWARE DREAM CRUISE LINE or you will regret it. Read Less
Sail Date May 2019
We cruised in a Palace Suite as the All Inclusive offer appealed to us and the cruise fare was not much more than a balcony cabin. The Palace is a private ship within a ship concept, complete with Butler service, drinks included, Palace ... Read More
We cruised in a Palace Suite as the All Inclusive offer appealed to us and the cruise fare was not much more than a balcony cabin. The Palace is a private ship within a ship concept, complete with Butler service, drinks included, Palace speciality restaurant, free wifi and a chance to dine once at the other speciality restaurants on board We pretty much tried everything on board and loved the private Palace pool area which has a huge amount of loungers, mini cabanas etc all of which are hardly used so make for a nice peaceful sanctuary. There are 4 spa pools, two hot and two cold also in this area and there is no shortage of service around the pool area with drinks replenished on a regular basis. The Zook beach club is a neat area and they hold lively parties there at night, a bit like being in a top beach side night club. The ship is 2 years old but still has that brand new immaculate feel about as she is very well maintained. Try the water slides, they are a total rush with various speeds and hair raising drops for the adventurous Read Less
Sail Date September 2018
Most of the crew members have a bad attitude. Felt like they just wanted to complete their jobs and get out of there. It's 6 days of nightmare but we tried to stay calm and minimize any need to request for a service after several bad ... Read More
Most of the crew members have a bad attitude. Felt like they just wanted to complete their jobs and get out of there. It's 6 days of nightmare but we tried to stay calm and minimize any need to request for a service after several bad experiences on the first day itself. We took the cruise from Hong Kong to Japan. Most stops in Okinawa are very brief and shore excursions were mostly filled with shopping trips at local pharmacies or tourist gift shops! Food at the main dinning were average at best so we resorted to dinning mostly at speciality restaurants. We also tried late breakfast and lunches to avoid the crowd and lack of proper arrangements to help guests get a table. The ship is pretty new and very well designed. It's unfortunate the service didn't made the experience rather poor. For the prices paid, it's not worth it. Read Less
Sail Date May 2018
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