1. Home
  2. Cruise Lines
  3. Dream Cruise Line
  4. Dream Cruise Line Cruise Reviews

9 Dream Cruise Line Repositioning Cruise Reviews

We chose this cruise as it was a new company to New Zealand. What made our trip was the entertainment, which was world class. Also the piano player Ronaldo Raz, just made our days as we listened to him playing and singing, just ... Read More
We chose this cruise as it was a new company to New Zealand. What made our trip was the entertainment, which was world class. Also the piano player Ronaldo Raz, just made our days as we listened to him playing and singing, just fabulous. We got to as many of his gigs as we could as It was so enjoyable, also it was world class. Food mediocre, beds very hard, which made them uncomfortable., we all had painful backs each night to contend with. Why put folk that ask for a wheelchair to come onto the ship and disembark in the cabin we got, we had to walk to the lift to deck seven, then walk the length of the ship to go down to deck 6 for our meals. This does not show on the deck plan at all,we were the last cabin on deck 6 which showed that we could walk straight into the restaurant , or so we thought. We did go to the quiz days, which we have loved on other ships, but sorry to say could not understand what they were saying to join in, a language problem. Read Less
Sail Date February 2020
I was actually looking for a 12+ night cruise and I chose this cruise as it was going around New Zealand. I have travelled a fair bit of New Zealand by land and thought it would be nice to see some of the hard to get to places from the sea ... Read More
I was actually looking for a 12+ night cruise and I chose this cruise as it was going around New Zealand. I have travelled a fair bit of New Zealand by land and thought it would be nice to see some of the hard to get to places from the sea i.e. Gisborne, Dunedin, Milford. This was a re positioning cruise to Sydney. It was a 7 night cruise and I saw the following cruise went around Tasmania, so I booked that as well. This gave us a 14 night cruise. We booked an Oceanview cabin on deck 5 mid. This was a good location as there was minimal roll and very handy for disembarking at ports. We made a point of always using the stairs (mostly), this was a good way to offset all the good food we were consuming. Speaking of food, we mostly ate in the Dream Dining room where the food was great! A good selection with choices to satisfy choosy palates. OMG the entertainment was amazing! We had heard the entertainment was a must see and we weren't disappointed. We made sure we saw a show every night! Explorer Dream is a nice clean ship. The crew are always cleaning and polishing. The crew were possibly what topped the whole experience. Very friendly and always willing to help. no request was too small or too hard. Anything you want, they will get it for you if they can. A must see for me was the Captains Bridge. This is a gem. This is a room accessed from deck 12 front lounge via a spiral stair case. This gives anyone a 24 x 7 view into the Bridge! I did a Bridge tour for more detail too. A would definitely sail with Explorer Dream again. Read Less
Sail Date February 2020
This cruise is a mixture of good and bad experiences. Disembarkation at different ports was poorly organised as we did not get of the ship until 2-3 hours after the ship docked and disembarkation started. We found it very hard to make our ... Read More
This cruise is a mixture of good and bad experiences. Disembarkation at different ports was poorly organised as we did not get of the ship until 2-3 hours after the ship docked and disembarkation started. We found it very hard to make our needs understood by the front desk staff as they did not understand English very well. Buffet food was very average and not varied at all. Our cabin was not as we ordered or told it would be. We ordered a queen size bed, and were assured that was what we would get, but ended up with 2 single beds with a large support pole between them, meaning they could not be pushed together to make one large bed. Very disapointiong. (See cabin report below). On a favorable note, the shows in the Zodiac Theatre in the evenings, were outstanding. (Best we have ever seen on cruise ships). Cabin staff were also very helpful and attentive. The dining room staff were helpful and eager to please. Read Less
Sail Date December 2019
We liked the itinerary and were keen to discover a new ship. Our initial impression of the ship was it was well refurbished although the cabins were small they were well laid out and had plenty of storage. We had a balcony cabin which had ... Read More
We liked the itinerary and were keen to discover a new ship. Our initial impression of the ship was it was well refurbished although the cabins were small they were well laid out and had plenty of storage. We had a balcony cabin which had a kettle and a fridge which both came in handy during our voyage. The cabins were well serviced in line with other cruise ships. There are lots of restaurants on board that you pay extra for. We were happy with the buffett and main dining room and only ate at the blue lagoon restaurant on one night. The price of the drinks and coffees and cakes were very reasonable. The size of the ship was great and we were able to find our way around very quickly. The staff were very attentive and helpful although many needed to practice their English a bit more. We would comfortably go on the ship again if the itinerary was to our liking. It was great to see the other passengers who were well into their 70s and 80s enjoying all the facilities including the water slide spaAnd swimming pool. We didn’t go to the shows however the feedback was very positive. Definitely targeted towards the over 60 cruiser. We would recommend the ship those who had not cruised before all the looking for a relaxing holiday where they could enjoy a few drinks and have a swim in the pool. As this was a re-positioning cruise I am guessing that is why there was very little entertainment on board including music during the day. Read Less
Sail Date October 2019
We saw a special deal, fly, accommodation in Singapore, and 14 night cruise back to Sydney. Sounded ideal! Especially as the ship had been launched in April 2019, millions of dollars spent on refurbishment, and a maiden voyage. THE ... Read More
We saw a special deal, fly, accommodation in Singapore, and 14 night cruise back to Sydney. Sounded ideal! Especially as the ship had been launched in April 2019, millions of dollars spent on refurbishment, and a maiden voyage. THE SHIP IS 20 YEARS OLD! Our excitement cooled off even before we left home. The company got my wife's date of birth wrong, the port of departure in Singapore was wrongly specified on our boarding pass which was printed the day of departure from Sydney. When we arrived at the wrong port, we had difficulty getting a taxi to the right port, as none were available. We then had to queue for 45 minutes whilst they checked our boarding pass and Passport three times. This was all before we got on board. Once on board, our cabin was small and filthy. We complained and were given another one in the same category, after we sailed from Singapore when there was a 'no show.' Dinner in the main dining room was chaotic. Waiters had very limited English, and all the food came out at once, including dessert while still eating our appetiser! Only two white wines and one red available. The cost of the wine almost $50 which included the service charge.The carpet was grubby, rarely vacuumed. It was obvious they were catering to the Chinese market, with a majority of Chinese passengers on board, who pushed, shoved and shouted; behaviour quite unlike that of the many Chinese friends we have in Australia. We felt like getting off at the first port, which was Jakarta, Indonesia. The gratuities are compulsory. We prefer to give to our cabin steward and to waiters in the dining room and other people who have been kind to us. The speciality restaurants are very expensive. The only ones included in the fare are the main dining room, the Lido (buffet), and a Chinese restaurant. Tea and coffee making facilities in the cabin were great, except milk was $3 extra. Our main concern is safety! Many passengers did not attend the safety drill which is compulsory by Maritime Law. We can only imagine the stampede if there was an emergency as many passengers couldn't speak English. We love reading and the library consisted of two small cupboards...five books in English, the rest in Chinese!!! However, we must say that the stage shows were very good, but the three shows were then repeated ... Travel agents beware...don't recommend this Cruise Line.. Read Less
Sail Date October 2019
We choose this cruise due to the itinerary it stopped in Hong Kong, Vietnam and Singapore. The ship was on its way to Australia. This ship is not ready for the Australian market. Very focused on its Asia market. Service was ... Read More
We choose this cruise due to the itinerary it stopped in Hong Kong, Vietnam and Singapore. The ship was on its way to Australia. This ship is not ready for the Australian market. Very focused on its Asia market. Service was terrible and slow. Very disorganised staff who didn’t know how to apologise. Had to go looking for service. Drinks took ages to be served. Took 3 hours to get on ship. Most of that in a corridor standing and given no explanation for delay. They checked our passports 4 times! Embankments and disembarkments were very slow and disorganised. In Hong Kong we took a shuttle from port and only had three quarters of an hour in a city mall. In Vietnam we had to wait 3 hours for us to get on a tender. So we cancelled next port visit which we were disappointed. Not enough chill out areas. Some of them got closed for private functions which left few options. Room bathroom had nasty smell. Reported 5 times nothing changed except the strength of the air freshener. Activities only focused on Chinese travellers. Entertainment for the 3 shows we saw was very good though. There was a contingent of Australians on board that almost everyone were moaning about the same things. Not a ship to recommend unless they can prepare better for the Australian market. Travel agents beware of sending your travellers on this cruise Read Less
Sail Date October 2019
The destinations were numerous and interesting and the 14 days to relax after a 9 day tour of China was very inticing. The price was exceptional. On board the cruise staff were warm and welcoming. They did everything possible to make ... Read More
The destinations were numerous and interesting and the 14 days to relax after a 9 day tour of China was very inticing. The price was exceptional. On board the cruise staff were warm and welcoming. They did everything possible to make sure we had a happy and interesting time. Nothing was too much trouble. The dining options were numerous and varied. The food was beautifully presented and of a very high standard. The service was excellent provided by dining staff who did all they could to ensure we had a great experience. Our inside stateroom was very comfortable. We had tea and coffee making facilities along with a fridge. Our room was serviced daily and kept clean, with fresh towels and linen provided. We loved hanging out in the Palm Court, relaxing and enjoying a drink and a chat with the staff and other travellers. There were many inside and outside areas to visit and enjoy. The pool area was beautiful. We had many enjoyable experiences with cruise staff. We went to as many of the shows as possible. They were of the highest standard with world class acts. We also enjoyed the many other musical and other activities available. We had a wonderful time and would thoroughly recommend Explorer Dream to our friends and family. Read Less
Sail Date October 2019
After booking 6 months in advance and thinking we were booking a dream holiday we not prepared for this! It was supposed to be a wonderful trip from Shanghai to Sydney with wonderful excursions, fun and entertainment! Spent a great 3 days ... Read More
After booking 6 months in advance and thinking we were booking a dream holiday we not prepared for this! It was supposed to be a wonderful trip from Shanghai to Sydney with wonderful excursions, fun and entertainment! Spent a great 3 days in Shanghai before the cruise during the 70 year anniversary in China. 3 hours to board the ship, due to the Chinese authorities was bad enough but then to get to your room to find it in a filthy condition was just too much. Got it cleaned but had to call them back to clean again what they missed. The toilet area was unsanitary and the shower recess dirty. The reception desk is opposite an entertainment area known as the Piazza, so when music or entertainers are performing talking to staff whose first language is not English is extremely difficult and one had to feel sorry for the staff as conversations became heated. The sound system on the ship is not ideal, You can’t hear announcements in your cabin and in some areas the sound is so loud it is distorted. The ships staff struggled with understanding the needs and dietary habits of westerners. The ship caters for Asian tourists and will find it hard to satisfy the Australian market. The 3 main eating areas the Dream Dining (semi-formal), The Lido (Buffett) and the Pavillion (Chinese food) are reasonable and toward the end of the trip there were signs of improvement in the food being offered. The Pavillion is strictly Chinese food and is traditional Chinese. The other eating places on the ship are very nice but a little on the expensive side, especially when this 18% surcharge is applied. Yes even a $7 bottle of beer or wine attracts a 18% surcharge. Factor this into every thing you buy on board because it adds up. The entertainment is very very good, but does repeat, and in saying that is worth seeing several times. The only draw back was that after every entertainers comments in English we have to pause whilst it is relayed in Chinese. Understand them doing that but it ruined the moment, especially with the magic show. Service is both good and bad. You can get good service one day and the next is a lottery. There are few areas where you can sit down and relax as there are no deck chairs on the level 7 and if you go up to the pool or Palm court areas you get annoyed by staff wanting sell you drinks. Shore excursions are good but poorly organised and someone at the top of the management tree needs to step up and do something. Communication is lacking and when problems arise you can only find junior staff as all the managers disappear. If you get sick on the ship, as my wife did and spent 10 hours on a drip, the doctor and nurses on this ship are excellent and probably better than your local medical centre. All in all you make the most of your trip and we still had some good times but as to the value it leaves a lot to be desired. Read Less
Sail Date October 2019
Seemed like good value offer, had concern about the age of the ship (1999) but schedule fitted into ours.I don't know where the $54 million restoration was spent but all I could see for the money was the upgraded Palace Suites, there ... Read More
Seemed like good value offer, had concern about the age of the ship (1999) but schedule fitted into ours.I don't know where the $54 million restoration was spent but all I could see for the money was the upgraded Palace Suites, there was a lot of painted rust around the ship. Our holiday got off to a shaky start when were booked into a hotel in Singapore when we were really flying to Shanghai where we were to spend 3 nights before the cruise, luckily I picked up the error when I was organising tours in Shanghai. Tried to check in online with Dream Cruises but was not able to do so or book excursions before leaving home. When in transit in Singapore the company handling our transfer to hotel wanted to know where we were ,our agent had not cancelled with them after being notified of the hotel error. Embarkation in Shanghai was a shambles, 2 hours in mob of people on shore was not fun, then another hour on gangway mostly because Dream Cruise use access cards which have to be swiped like a Eftpos machine, not the latest technology as used on other lines. (My travelling companion had to replace her card 6 times during voyage). Communication with crew was difficult, especially in dining room, on one occasion it took four bottles to arrive at the table before the correct one was delivered.I believe some of the crew were replaced in Hong Kong and Ho Chi Min City and by the time we arrived in Sydney things were improving. The service desk was located in the main piazza on deck 7 right next to the entertainment area, try explaining problems to a person lacking skills in the English language with all that background noise in the room! I refused to take an internet package which started at $32 per day and picked up hot spots on shore whilst in port. The stateroom was smaller than we were used to, the wardrobe had two sliding doors which were broken and going by the damage to the door frame had been for quite a while, four small drawers a desk with a drawer but at least it had a decent shower recess with a glass sliding door. Entertainment was brilliant with state of the art technology used to great advantage in the theatre which was of a good size. After finally booking excursions on board the disembarkation procedure and the tours were very good and we enjoyed them immensely. Ate in the dining room, did not like the choice of food in the Lido buffet,mostly Asian influence where as the dining room had a good range of choice on the various menus. The eating areas closed early in the evening and after many complaints the opening hours were extended. The excuse was that the Chinese eat early and hit the casino. We did not eat at any of the speciality restaurants which specialised once again in Asian food. The ships water supply was supposed to be drinkable but after the first week the drinking signs came down and we had to use bottled water. Without any notice, whilst in port workers started repainting the ship, we suddenly had a worker on a gantry looking into our cabin, no regard to privacy for the passengers. Disembarkation was the worst I have encountered. one hour late due the fact that they allowed most of the Asian passengers off first and that caused big delays with immigration. When our turn came to go the rest of the Asians tried to bullock their way through the line, almost a mutiny from the remainder (anglo minority) of the passengers. I would not travel with this line again, it will be hard work for Dream Cruise to satisfy Australian travellers unless they up their game., big trouble if any Americans are on board, P&O have nothing to worry about. Read Less
Sail Date October 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click